Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 90 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports14 fire reports20 injury reports
What owners actually said
388 reports
218,000 miles · Apr 15, 2008
Engine And Engine Cooling
WHEN YOUR SERPENTINE BELT BREAKS, IS REPLACED BECAUSE OF DAMAGE OR WEAR OR JUST FALLS OFF THE PULLEYS WHEN YOU GO THROUGH WATER PUDDLES... THEN YOU MUST REPLACE THE BELT TENSIONER AS WELL AS THE BELT TO REDUCE FUTURE PROBLEMS... I HAVE A 1997 T & C AND HAVE JUST RECENTLY REPLACED THE BELT TENSIONER OF THE 2ND TIME... NOT HARD OR…
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WHEN YOUR SERPENTINE BELT BREAKS, IS REPLACED BECAUSE OF DAMAGE OR WEAR OR JUST FALLS OFF THE PULLEYS WHEN YOU GO THROUGH WATER PUDDLES... THEN YOU MUST REPLACE THE BELT TENSIONER AS WELL AS THE BELT TO REDUCE FUTURE PROBLEMS... I HAVE A 1997 T & C AND HAVE JUST RECENTLY REPLACED THE BELT TENSIONER OF THE 2ND TIME... NOT HARD OR EXPENSIVE.... MUST DO ABOUT EVERY 3 TO 4 YEARS... THE TENSIONERS WEARS OUT. *TR
NHTSA ODI #10224651
100,000 miles · Apr 12, 2008
Engine And Engine Cooling
I HAVE 1997 DODGE TOWN AND COUNTRY VAN AND EVERY TIME IT RAINS THE SERPENTINE BELT POPS OFF. DODGE TOLD ME THAT THIS IS A KNOWN PROBLEM AND THERE IS NO SURE WAY OF RESOLVING IT. THIS IS VERY DANGEROUS BECAUSE THERE IS NO POWER STEERING ONCE THE BELTS POPS OFF. *TR
NHTSA ODI #10224288
Mileage unknown · Mar 24, 2008
Engine And Engine Cooling
ENGINE BELT SQUEAK/FAILURE/FALLING OFF. REPLACE BELT. *TR
NHTSA ODI #10222128
150,000 miles · Nov 12, 2007
Electrical System
AS WE WERE DRIVING DOWN THE EXPRESSWAY ONE DAY THE GAUGES ALL FROZE FOR ABOUT 3 DAYS AND FROM THAT MOMENT ON THE LOCKS LOCK AND UNLOCK WHILE THE CAR IS IN MOTION, IT IS A CONTINUOUS THING EVERY TIME WE GET IN THE VEHICLE. MY WIFE WAS DRIVING ONEDAY AND THE DOORS UNLOCKED ON HER AND THE DRIVER DOOR SLUNG OPEN , THE ONLY WAY THAT …
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AS WE WERE DRIVING DOWN THE EXPRESSWAY ONE DAY THE GAUGES ALL FROZE FOR ABOUT 3 DAYS AND FROM THAT MOMENT ON THE LOCKS LOCK AND UNLOCK WHILE THE CAR IS IN MOTION, IT IS A CONTINUOUS THING EVERY TIME WE GET IN THE VEHICLE. MY WIFE WAS DRIVING ONEDAY AND THE DOORS UNLOCKED ON HER AND THE DRIVER DOOR SLUNG OPEN , THE ONLY WAY THAT I HAVE BEEN ABLE TO DEAL WITH THIS IS BY DRIVING WITH THE DOOR NOT FULLY CLOSED SO THAT IT WILL STOP LOCKING AND UNLOCKING, BUT THAT ONLY LASTS FOR SO LONG THEN IT DOES IT AT TIMES WHEN THE DOOR IS NOT FULLY CLOSED AS WELL. THIS HAS GOT TO BE SOME KIND OF A MANUFACTURERS THING BECAUSE MY HORN IS NOT WORKING EITHER AND IT ALL HAS TO DO WITH MY DRIVERS SIDE DOOR. IF THERE IS SOME TYPE OF RECALL OR ANSWER PLEASE INFORM ME IN A HURRY, THIS IS A DANGEROUS PROBLEM THAT REALLY NEEDS TO BE RECTIFIED. *TR
NHTSA ODI #10208670
Mileage unknown · Mar 4, 2007
Air BagsElectrical SystemEquipment
SINCE WE PURCHASED THIS VAN IN 2001 WE HAVE HAD A PROBLEM WITH IT NOT WANTING TO RUN, AT FIRST IT WAS INTERMITTENT, BUT NOW IT IS JUST SITTING AT THE SHOP. WE HAVE TAKEN IT IN TO THE DEALER 6 TIMES, AND TO 2 OTHER MECHANICS 4 TIMES AND FINALLY MAY HAVE FOUND THAT IT IS THE BODY CONTROL MODULE. WE HAVE ALREADY SPENT THOUSANDS O…
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SINCE WE PURCHASED THIS VAN IN 2001 WE HAVE HAD A PROBLEM WITH IT NOT WANTING TO RUN, AT FIRST IT WAS INTERMITTENT, BUT NOW IT IS JUST SITTING AT THE SHOP. WE HAVE TAKEN IT IN TO THE DEALER 6 TIMES, AND TO 2 OTHER MECHANICS 4 TIMES AND FINALLY MAY HAVE FOUND THAT IT IS THE BODY CONTROL MODULE. WE HAVE ALREADY SPENT THOUSANDS OF DOLLARS ON THIS VAN AND NOW THEY WANT ANOTHER $1000 THAT WE DO NOT HAVE. I HAVE BEEN READING LOTS OF COMPLAINTS ON THE COMPUTER CONCERNING THIS PART OF THE VEHICLE, WHY IS THERE NO RECALL FOR THIS??? *JB
NHTSA ODI #10184152
52,000 miles · Feb 21, 2007
Air BagsEngine And Engine Cooling
CHRYSLER LXI MINIVAN -- 1997 -- AIRBAG, HORN FAILURE [CLOCKSPRING?] -- REPORTED BY MANY AS A COMMON ISSUE. CAR HAS ABOUT 52,000 MILES. ENGINE WAS REPLACED (SHORT BLOCK) AT 13,000 MILES. *NM
NHTSA ODI #10183176
Mileage unknown · Nov 6, 2006
Unknown Or Other
PAINT JOBS DEFECTIVE IN A 1995 DODGE NEON AND A 1997 TOWN & COUNTRY ON THE ROOFS/ I WENT TO HAVE THE 1995 DODGE PAINTED THEY SAID IT HAD CONTAMINATED PAINT ON ROOF/ON BOTH VEHICLES ITS FADED OUT AND PEELING/EVERY DODGE IVE SEEN HAS THE SAME PROBLEM WHY?
NHTSA ODI #10172733
88,000 miles · Oct 18, 2006
Engine And Engine CoolingSteering
THE SERPENTINE BELT COMES OFF WHEN IT RAINS. YOU LOSE STEERING ABILITY IMMEDIATELY. *NM
NHTSA ODI #10171163
198,000 miles · Aug 21, 2006
Exterior Lighting
DT*: THE CONTACT STATED WHILE THE LEFT TURN SIGNAL WAS ACTIVATED, THE HAZARD LIGHTS ILLUMINATED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP.
NHTSA ODI #10166146
127,000 miles · Aug 4, 2006
Suspension
DT*: THE CONTACT STATED WHILE LOOKING UNDER THE HOOD THE SHOCK TOWERS OBSERVED RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE SHOCK TOWERS. THE DEALER HAS NOT BEEN ALERTED.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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