NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
388 reportsMileage unknown · Aug 27, 2000
Steering
EVERY TIME I DRIVE INTO A PUDDLE MY STEERING WHEEL LOCKS UP, IT TAKES ABOUT 2 MINUTES FOR THE CAR TO REGAIN ITS STEERING. I HAVE THREE CHILDREN AND THIS HAS HAPPEND DOZENS OF TIMES. I WENT TO CHRYSLER IN VERO BEACH, FLORIDA AND AT FIRST THEY TOLD ME THEY NEVER HEARD OF THIS HAPPENING TO ANYONE. THEY THEN TOLD ME THE BELT GOT …
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EVERY TIME I DRIVE INTO A PUDDLE MY STEERING WHEEL LOCKS UP, IT TAKES ABOUT 2 MINUTES FOR THE CAR TO REGAIN ITS STEERING. I HAVE THREE CHILDREN AND THIS HAS HAPPEND DOZENS OF TIMES. I WENT TO CHRYSLER IN VERO BEACH, FLORIDA AND AT FIRST THEY TOLD ME THEY NEVER HEARD OF THIS HAPPENING TO ANYONE. THEY THEN TOLD ME THE BELT GOT WET AND REPLACED IT. THE NEXT DAY IT HAPPENED AGAIN ON THE HIGHWAY WHEN I WAS 1 1/2 HOURS FROM HOME AND THEY SAID BRING IT BACK WHICH I DID THAT DAY. WHEN I RETURNED TO NEW YORK WITH THE SAME PROBLEM THE DEALERSHIP IN LARCHMONT, NEW YORK SAID THEY NEVER HEARD OF THE PROBLEM AND COULD NOT FIX IT. THIS SUMMER I WAS IN VERO BEACH AND THEY SAID THEY HEARD OF THE PROBLEM BUT FIXED MY PROBLEM 2 YEARS AGO AND NOW THE CAR IS NO LONGER UNDER WARRANTY. THIS IS EXTREMELY DANGEROUS! I CANNOT HIT A PUDDLE FOR IF I DO, I CANNOT CONTROL MY CAR. YOU CAN HEAR THE STEERING STRAINING WHILE I AM TRYING TO CONTROL THE CAR. I HAVE 3 CHILDREN, CHRYSLER SHOULD REPAIR THIS CORRECTLY AND HAVE A RECALL IMMEDIATELY. PLEASE HELP!
NHTSA ODI #729298
Mileage unknown · Aug 9, 2000
StructureUnknown Or Other
DOORS BEGIN TO MAKE A WHIRRING NOISE WHEN ATTEMPT TO LOCK, THEN WON'T LOCK. REPAIRED UNDER WARRANTY ON 3 PREVIOUS OCCASIONS. AT DEALER AT PRESENT AND TOLD THAT WE WOULD HAVE TO PAY FOR DEFECT THIS TIME. FOUND TECHNICAL SERVICE BULLETIN#230399 DETAILING EXACT PROBLEM. SHOULD I BE RESPONSIBLE FOR THE COST OF THE REPAIRS?
NHTSA ODI #727135
Mileage unknown · Aug 8, 2000
Visibility
WHEN YOU START UP THE VEHICLE, THE INTERMEDIATE WIPERS AND WIPER BUTTON BOTH FLASH CONTINUOUSLY, OTHER BUTTONS (AC AND CIRCULATION) DO NOT LIGHT UP AT ALL. AIRBAG INDICATOR LIGHT GOES ON AND OFF. HORN DOESN'T WORK ON OCCASION. WIPERS TURN ON BY THEMSELVES SOMETIMES. OCCASIONALLY DOESN'T START WHEN RAINING OR WILL DIE WHILE D…
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WHEN YOU START UP THE VEHICLE, THE INTERMEDIATE WIPERS AND WIPER BUTTON BOTH FLASH CONTINUOUSLY, OTHER BUTTONS (AC AND CIRCULATION) DO NOT LIGHT UP AT ALL. AIRBAG INDICATOR LIGHT GOES ON AND OFF. HORN DOESN'T WORK ON OCCASION. WIPERS TURN ON BY THEMSELVES SOMETIMES. OCCASIONALLY DOESN'T START WHEN RAINING OR WILL DIE WHILE DRIVING IN THE RAIN. *AK
NHTSA ODI #727123
Mileage unknown · Jul 31, 2000
Service Brakes, HydraulicCrashInjury
CONSUMER WAS TRAVELING ABOUT 30- 35MPH ON THE SERVICE RAMP, SHE WENT TO APPLY BRAKES, AND THERE WERE NO BRAKES, AND NO PRIOR WARNING. IN ORDER TO AVOID HITTING ANOTHER VEHICLE, VEHICLE HAS DELIBERATELY CRASHED INTO METAL BARRIER. VEHICLE WAS TOTALED. *AK
NHTSA ODI #866362
Mileage unknown · Jul 28, 2000
Service Brakes, Hydraulic
SERIOUS GRINDING IN BRAKES AT 38000 MILES. 45000 MILES DEALER NOTED DISCS WORE CORROEDED AND WARPED. BRAKES NOW RATTLE DURING BRAKING.
NHTSA ODI #9001695
Mileage unknown · Jul 8, 2000
Unknown Or Other
THIS IS THE SECOND TIME THIS PART HAS FAILED. THE PREVIOUS FAILURE WAS IN JANUARY 1999 ACCORDING TO THE SERVICE WRITER AND THE DEALERSHIP. THE SERVICE WRITER TELLS ME I MUST PAY FOR THE TIME FOR REPAIRS AND I FEEL THIS COST SHOULD BE ABSORBED BY THE MANUFACTURE. THANK YOU FOR YOUR TIME. JAMES W. ROBERTS. DOES NOT MENTION ANY SAF…
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THIS IS THE SECOND TIME THIS PART HAS FAILED. THE PREVIOUS FAILURE WAS IN JANUARY 1999 ACCORDING TO THE SERVICE WRITER AND THE DEALERSHIP. THE SERVICE WRITER TELLS ME I MUST PAY FOR THE TIME FOR REPAIRS AND I FEEL THIS COST SHOULD BE ABSORBED BY THE MANUFACTURE. THANK YOU FOR YOUR TIME. JAMES W. ROBERTS. DOES NOT MENTION ANY SAFETY DEFECTS. *AK
NHTSA ODI #725140
Mileage unknown · Jun 7, 2000
Visibility
WINDSHIELD WIPERS SELF ACTIVATE. *AK
NHTSA ODI #723690
Mileage unknown · May 27, 2000
Service Brakes, HydraulicVisibility
THE REAR BRAKES LOCKED UP WHILE THE VEHICLE WAS BEING DRIVEN. THIS CAUSED THE BRAKES TO BURN UP AND RUIN ALL THE REAR COMPONENTS. THE WIPERS WOULD ACTIVATE WITHOUT BEING TURNED ON. THIS WOULD HAPPEN INTERMITTENTLY WITHOUT WARNING. THE DEALER KNEW EXACTLY WHAT WAS NEEDED TO REPAIR SO I BELIEVE THIS IS A FACTORY DEFECT THEY KN…
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THE REAR BRAKES LOCKED UP WHILE THE VEHICLE WAS BEING DRIVEN. THIS CAUSED THE BRAKES TO BURN UP AND RUIN ALL THE REAR COMPONENTS. THE WIPERS WOULD ACTIVATE WITHOUT BEING TURNED ON. THIS WOULD HAPPEN INTERMITTENTLY WITHOUT WARNING. THE DEALER KNEW EXACTLY WHAT WAS NEEDED TO REPAIR SO I BELIEVE THIS IS A FACTORY DEFECT THEY KNEW ABOUT.*AK
NHTSA ODI #723255
Mileage unknown · May 24, 2000
Visibility
WHILE THE VEHICLE WAS PARKED IN FRONT OF MY RESIDENCE AT APPROX. 8:30 PM I HEARD AN EXPLODING SOUND COME FROM THE VAN. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND SAW THE REAR WINDOW BLOWN OUT FROM THE INSIDE. IT WAS OBVIOUS THAT THE WINDOW BROKE FROM THE INSIDE OUT BECAUSE THE GLASS WAS PUSHED OUT AND COMPLETELY SHATTERED, A F…
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WHILE THE VEHICLE WAS PARKED IN FRONT OF MY RESIDENCE AT APPROX. 8:30 PM I HEARD AN EXPLODING SOUND COME FROM THE VAN. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND SAW THE REAR WINDOW BLOWN OUT FROM THE INSIDE. IT WAS OBVIOUS THAT THE WINDOW BROKE FROM THE INSIDE OUT BECAUSE THE GLASS WAS PUSHED OUT AND COMPLETELY SHATTERED, A FEW CHIPS OF GLASS WERE ON THE OUTSIDE OF THE VAN APPROX 3 TO 4 FEET AWAY FROM THE REAR OF THE VAN, INDICATING THE FORCE WITH WHICH THE WINDOW BLEW OUT. I TOOK SOME PICTURES TO TRY AND SHOW THE WINDOW AND THE OBVIOUS DIRECTION THE GLASS WAS BROKEN OUT IN BUT SINCE THE WINDOW WAS SHATTERED THE GLASS STARTED BREAKING APART AND FALLING ALL OVER. I FEEL THIS IS AND EXTREME SAFTEY HAZARD WHICH MIGHT HAVE BEEN CAUSED BY THE HOT TEMPERATURES WE WERE HAVING OR A DEFECT IN THE REAR WINDOW. THE WINDOW BROKE IN WHAT APPEARS TO BE THE WEAK PART OF THE GLASS AS IT BUSTED OUT AT THE PEAK OF THE CURVE. THANK YOU I WOULD LIKE TO KNOW IF OTHER OWNERS HAVE HAD SIMILAR PROBLEMS. *AK
NHTSA ODI #723159
Mileage unknown · May 22, 2000
Engine And Engine CoolingFuel System, Gasoline
ENGINE HAS QUIT WITHOUT WARNING WHILE BEING DRIVEN SIX TIMES BETWEEN 1/1/00 AND 5/17/00. IT HAS OCCURRED AT ALL SPEEDS, SETS NO CODES, DOES NOT HESITATE, STUMBLE, SPUDDER, JUST QUITS LIKE YOU TURNED OFF THE KEY! ON SEVERAL OF THESE OCCASIONS ACCIDENTS WERE ALMOST CAUSED BY VEHICLES BEHIND MY VEHICLE NOT REALIZING MY DEACCELERA…
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ENGINE HAS QUIT WITHOUT WARNING WHILE BEING DRIVEN SIX TIMES BETWEEN 1/1/00 AND 5/17/00. IT HAS OCCURRED AT ALL SPEEDS, SETS NO CODES, DOES NOT HESITATE, STUMBLE, SPUDDER, JUST QUITS LIKE YOU TURNED OFF THE KEY! ON SEVERAL OF THESE OCCASIONS ACCIDENTS WERE ALMOST CAUSED BY VEHICLES BEHIND MY VEHICLE NOT REALIZING MY DEACCELERATION AND STOP. REPLACED FUEL PUMP, KNOCK SENSOR, CRANKSHAFT SENSOR.. *AK
NHTSA ODI #723022
Official recalls
5Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.