THE LEFT FRONT SUSPENSION TOWER HAS CORROSION ON THE TOP SIDE JUST OUTSIDE OF THE BOLT CIRCLE. CHRYSLER KNOWS ABOUT THIS DEFECT AND HAS A SERVICE BULLITIN NUMBER 23-044-02 COVERING 1996-2000 MODELS FOR THE REPAIR. THEY DO NOT FURNISH PARTS OR PAY FOR THE REPAIR. THIS DEFECT WILL IN TIME CAUSE FAILURE OF THE STRUT MOUNT RESULT…
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THE LEFT FRONT SUSPENSION TOWER HAS CORROSION ON THE TOP SIDE JUST OUTSIDE OF THE BOLT CIRCLE. CHRYSLER KNOWS ABOUT THIS DEFECT AND HAS A SERVICE BULLITIN NUMBER 23-044-02 COVERING 1996-2000 MODELS FOR THE REPAIR. THEY DO NOT FURNISH PARTS OR PAY FOR THE REPAIR. THIS DEFECT WILL IN TIME CAUSE FAILURE OF THE STRUT MOUNT RESULTING IN A SERIOUS ACCIDENT.*AK
NHTSA ODI #10088815
71,000 miles · May 17, 2004
Suspension
WENT IN FOR OIL CHANGE TO CASEY AUTO ASKED FOR A FREE INSPECTION OF VHEICLE. THEY FOUND THE STRUT TOWER CORROSION PERFORATION ON ONE SIDE THE OTHER IS PERFECT. THEY EXPLAINED THAT THIS WAS VERY DANGEROUS ,IF THE STRUT GOES THROUGH THE FRONT SIDE WOULD DROP. THEY EXPLAINED THERE WAS A SERVICE BULLETION ON THIS AND WITHOU…
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WENT IN FOR OIL CHANGE TO CASEY AUTO ASKED FOR A FREE INSPECTION OF VHEICLE. THEY FOUND THE STRUT TOWER CORROSION PERFORATION ON ONE SIDE THE OTHER IS PERFECT. THEY EXPLAINED THAT THIS WAS VERY DANGEROUS ,IF THE STRUT GOES THROUGH THE FRONT SIDE WOULD DROP. THEY EXPLAINED THERE WAS A SERVICE BULLETION ON THIS AND WITHOUT ANY HESITATION I WENT TO CHRYSLER WHO TOOK MY INFORMATION , EXPLANIN THAT I WAS NOT IN ANY DANGER THEY HAVE SEEN WORSE AND TOLD ME I WOULD BE NOTIFIED. AFTER ALMOST ONE MONTH LATER I WAS TOLD BY CHRYSLER --- SORRY , IF THE VEHICLE WAS 7 YEARS IT WOULD BE COVERED , NORMALLY THIS WOULD NOT BE COVERED AFTER 36MTH. BUT CHRYSLER IS EXTENDING IT TO 7 YEARS, UNFORTURTLY MY VEHICLE IS 7YRS AND 9MONTHS. NEEDLESS TO SAY THIS IS AN EXPENSIVE REPAIR BUT MOST IMPORTANTLY IS IT DANGEROUR OR NOT?? ONE MECHANIC SAYS YES CHRYSLER SAYS NO. NOW IT WAS JUST BY CHANCE THAT A GOOD MECHANIC SAW THIS, CHRYSLER IS WELL AWARE THEY HAVE A PROBLEM. I FEEL THIS IS SOMETHING THAT I NEED TO BRING TO SOMEONES ATTENTION. *AK
NHTSA ODI #10072766
Mileage unknown · Dec 9, 2002
Suspension
CONSUMER NOTICE WHILE CHANGING THE TIRE THAT THE SWAY BAR WAS BROKE. PLEASE PROVIDE ANY ADDITIONAL INFOMATION. TS
NHTSA ODI #8023931
Mileage unknown · Dec 7, 2001
Suspension
FRONT SWAY BAR BROKE. ALSO, MECHANIC STATED A LOT OF SWAY BARS WERE BREAKING ON THESE VEHICLES. IT WAS A DEFECT IN MATERIAL. CONTACTED CHRYSLER, AND CHRYSLER INSISTED THAT IT WAS NOT AN UNREASONABLE THING TO HAPPEN AT 74000 MILES.*AK *TT
NHTSA ODI #899981
Mileage unknown · Mar 5, 2001
Air BagsElectrical SystemInterior Lighting
THE COURTESY LIGHT IN THE DOOR BURNED OUT. NLM CONSUMER STATES WHILE HIS WIFE WAS DRIVING VEHICLE THE STEERING WHEEL SUDDENLY BECAME EXTREMLY DIFFICULT TO TURN, CONSUMER WAS TOLD THAT THE VEHICLE NEEDED NEW STRUTS AND A NEW RACK AN PINION, ALSO THE WINDSHIELD WOPERS COME ON BY THEMSELVES AND THE AIR BAG LIGHT ON THE DASHBOARD…
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THE COURTESY LIGHT IN THE DOOR BURNED OUT. NLM CONSUMER STATES WHILE HIS WIFE WAS DRIVING VEHICLE THE STEERING WHEEL SUDDENLY BECAME EXTREMLY DIFFICULT TO TURN, CONSUMER WAS TOLD THAT THE VEHICLE NEEDED NEW STRUTS AND A NEW RACK AN PINION, ALSO THE WINDSHIELD WOPERS COME ON BY THEMSELVES AND THE AIR BAG LIGHT ON THE DASHBOARD STAYS ON.*JB
NHTSA ODI #560074
Mileage unknown · Sep 27, 1999
Suspension
FRONT END VIBRATES AT 35-45 MPH. DEALER HAS INSPECTED THE VEHICLE AND IS NOT ABLE TO CORRECT THE PROBLEM. *AK
NHTSA ODI #848748
Mileage unknown · Jun 16, 1999
Suspension
WHILE DRIVING VEHICLE AT 50MPH, VEHICLE VIBRATED. HAD CONTROL OF VEHICLE AT TIME. HAD ALL 4 TIRES CHANGED & ROTATED SINCE NOVEMBER. INFORMED BY DEALER THE PROBLEM WAS WITH TIRES. HOWEVER, INFORMED BY TIRE DEALER THAT IT WAS SUSPENSION. *AK
NHTSA ODI #839903
Mileage unknown · Jan 12, 1999
Suspension
POSSIBLE SUSPENSION PROBLEM THAT MUST CREATE EXCESSIVE WEAR ON THE TIRES AND CAUSES THE CAR TO WOBBLE AT LOW SPEEDS. TIRES NEED TO BE REPLACED AT ONE-HALF OR LESS OF THEIR USEFUL LIFE. DEALER WAS NOT AWARE OF THE PROBLEM BUT MICHELIN KNEW HOW TO TREAT THE SYMPTOM, PUT A NEW SET OF TIRES ON THE CAR, BUT NOT NECESSARILY HOW TO C…
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POSSIBLE SUSPENSION PROBLEM THAT MUST CREATE EXCESSIVE WEAR ON THE TIRES AND CAUSES THE CAR TO WOBBLE AT LOW SPEEDS. TIRES NEED TO BE REPLACED AT ONE-HALF OR LESS OF THEIR USEFUL LIFE. DEALER WAS NOT AWARE OF THE PROBLEM BUT MICHELIN KNEW HOW TO TREAT THE SYMPTOM, PUT A NEW SET OF TIRES ON THE CAR, BUT NOT NECESSARILY HOW TO CURE THE PROBLEM. ANYONE AWARE OF THIS PROBLEM AND WHAT IS BEING DONE TO FIX IT? SOUNDS LIKE NHTSA ITEM NUMBER: SB052078 TO ME. IS THE COMPLETE BULLETIN AVAILABLE ANYWHERE? DEALER REFERRED ME TO HAVE WHEELS ALIGNED AT GOODYEAR WHO SENT ME TO MICHELIN BECAUSE OF A BELT SEPARATION.( DOT NUMBER: TIRE SIZE: P215/65R16 )
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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