THE SERPENTINE BELT CAME OFF DURING A SLOW SPEED TURN IN THE RAIN, CAUSING COMPLETE LOSS OF POWER STEERING. THE TENSIONER PULLEY IS THE ROOT CAUSE OF THE BELT TRACKING PROBLEM. IT IS MISALIGNED. INFORMATION FROM WEBSITES AND NHTSA DATABASE, AND MY LOCAL DEALER IN WISONCIN CONFIRMED THAT HIS IS A VERY COMMON PROBLEM WITH THE…
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THE SERPENTINE BELT CAME OFF DURING A SLOW SPEED TURN IN THE RAIN, CAUSING COMPLETE LOSS OF POWER STEERING. THE TENSIONER PULLEY IS THE ROOT CAUSE OF THE BELT TRACKING PROBLEM. IT IS MISALIGNED. INFORMATION FROM WEBSITES AND NHTSA DATABASE, AND MY LOCAL DEALER IN WISONCIN CONFIRMED THAT HIS IS A VERY COMMON PROBLEM WITH THESE ENGINES AND CAN RESULT IN A COMPLETE LOSS OF VEHICLE CONTROL. I BELIEVE THIS REPRESENTS A SERIOUS DESIGN DEFECT AND CHRYSLER SHOULD REDESIGN THE PART AND REPLACE IT FOR FREE.*AK
NHTSA ODI #731580
Mileage unknown · Aug 27, 2000
Steering
EVERY TIME I DRIVE INTO A PUDDLE MY STEERING WHEEL LOCKS UP, IT TAKES ABOUT 2 MINUTES FOR THE CAR TO REGAIN ITS STEERING. I HAVE THREE CHILDREN AND THIS HAS HAPPEND DOZENS OF TIMES. I WENT TO CHRYSLER IN VERO BEACH, FLORIDA AND AT FIRST THEY TOLD ME THEY NEVER HEARD OF THIS HAPPENING TO ANYONE. THEY THEN TOLD ME THE BELT GOT …
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EVERY TIME I DRIVE INTO A PUDDLE MY STEERING WHEEL LOCKS UP, IT TAKES ABOUT 2 MINUTES FOR THE CAR TO REGAIN ITS STEERING. I HAVE THREE CHILDREN AND THIS HAS HAPPEND DOZENS OF TIMES. I WENT TO CHRYSLER IN VERO BEACH, FLORIDA AND AT FIRST THEY TOLD ME THEY NEVER HEARD OF THIS HAPPENING TO ANYONE. THEY THEN TOLD ME THE BELT GOT WET AND REPLACED IT. THE NEXT DAY IT HAPPENED AGAIN ON THE HIGHWAY WHEN I WAS 1 1/2 HOURS FROM HOME AND THEY SAID BRING IT BACK WHICH I DID THAT DAY. WHEN I RETURNED TO NEW YORK WITH THE SAME PROBLEM THE DEALERSHIP IN LARCHMONT, NEW YORK SAID THEY NEVER HEARD OF THE PROBLEM AND COULD NOT FIX IT. THIS SUMMER I WAS IN VERO BEACH AND THEY SAID THEY HEARD OF THE PROBLEM BUT FIXED MY PROBLEM 2 YEARS AGO AND NOW THE CAR IS NO LONGER UNDER WARRANTY. THIS IS EXTREMELY DANGEROUS! I CANNOT HIT A PUDDLE FOR IF I DO, I CANNOT CONTROL MY CAR. YOU CAN HEAR THE STEERING STRAINING WHILE I AM TRYING TO CONTROL THE CAR. I HAVE 3 CHILDREN, CHRYSLER SHOULD REPAIR THIS CORRECTLY AND HAVE A RECALL IMMEDIATELY. PLEASE HELP!
NHTSA ODI #729298
Mileage unknown · Nov 15, 1999
Steering
COMPLETE LOSS OF POWER STEERING WHEN DRIVING THROUGH THE SMALLEST OF WATER PUDDLES. *AK
NHTSA ODI #714821
Mileage unknown · Aug 13, 1999
Steering
WHEN DRIVING THROUGH PUDDLES AND THE BELTS GET WET, POWER STEERING LOCKS UP, CAUSING A LOSS OF CONTROL.
NHTSA ODI #709967
Mileage unknown · Jul 22, 1999
Steering
WHEN MAKING A LEFT OR RIGHT TURN THE STEERING WHEEL DOES NOT TURN. VAN WAS TOWED TO DEALERSHIP. DEALER FOUND THE POWER STEERING BELT CAME OFF. PLEASE LIST INFORMATION ABOUT OTHER INCIDENT. *AK
NHTSA ODI #842985
Mileage unknown · May 24, 1999
SteeringCrash
TENSIONER ON THE POWER STEERING BELT FROZE, CAUSING LOSS OF POWER STEERING CONTROL. ALSO THE TIE ROD END BROKE, WHICH RESULTED IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #838338
Mileage unknown · Feb 1, 1999
Steering
RACK AND PINION FAILED. YH
NHTSA ODI #609893
Mileage unknown · Jan 13, 1998
Electrical SystemSteering
STEERING WHEEL AND COLUMN HAS INTERMITTENT GRINDING NOISE AND VIBRATES AT SPEEDS BETWEEN 25 AND 35 MPH.
NHTSA ODI #528097
Mileage unknown · Feb 26, 1997
SteeringInjury
DUE TO THE BROKEN STEERING CONTROL ARM KNUCKLE, THE FRONT TIRE MOVED SIDE WAYS, CAUSING ACCIDENT.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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