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1997 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 90 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports14 fire reports20 injury reports

Exterior Lighting complaints

14 reports
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198,000 miles · Aug 21, 2006
Exterior Lighting

DT*: THE CONTACT STATED WHILE THE LEFT TURN SIGNAL WAS ACTIVATED, THE HAZARD LIGHTS ILLUMINATED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP.

NHTSA ODI #10166146

100,000 miles · Jun 12, 2006
Exterior Lighting

THE HEADLIGHT ACRYLIC COVERS HAVE BECOME SO CLOUDED THAT THE LIGHTS ARE SO DIM THAT THE HIGHWAY IS UNSAFELY ILLUMINATED DURING NIGHT DRIVING. SWITCHING BETWEEN HIGH AND LOW BEAMS DOESN'T MAKE MUCH OF A DIFFERENCE. THESE ARE ORIGINAL CHRYSLER INSTALLED ASSEMBLIES, AND SHOULD CERTAINLY LAST LONGER THAN 7 YEARS. ITS LIKE TRYING …

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THE HEADLIGHT ACRYLIC COVERS HAVE BECOME SO CLOUDED THAT THE LIGHTS ARE SO DIM THAT THE HIGHWAY IS UNSAFELY ILLUMINATED DURING NIGHT DRIVING. SWITCHING BETWEEN HIGH AND LOW BEAMS DOESN'T MAKE MUCH OF A DIFFERENCE. THESE ARE ORIGINAL CHRYSLER INSTALLED ASSEMBLIES, AND SHOULD CERTAINLY LAST LONGER THAN 7 YEARS. ITS LIKE TRYING TO LOOK THROUGH A WINDSHIELD THAT HAS BECOME LESS AND LESS TRANSPARENT. THE PROBLEM IS NOT WITH THE REPLACEABLE LAMPS, BUT WITH THE HEAD LIGHT ASSEMBLIES IN WHICH THEY ARE MOUNTED. CHRYSLER SHOULD REPLACE THESE WITHOUT COST TO THE CUSTOMER. *NM

NHTSA ODI #10159671

97,000 miles · Jan 5, 2006
Exterior Lighting

THE CLEAR PLASTIC LENSES ON THE FRONT OF MY HEADLIGHT ASSEMBLIES WERE DEFECTIVELY DESIGNED AS THE PLASTIC IS ESPECIALLY PRONE TO DAMAGE BY UV LIGHT, HEAT, COLD, &/OR ROAD CHEMICALS. THE PLASTIC AFTER A FEW YEARS HAS COME TO BE FOGGED OR HAZED OR CLOUDY LOOKING... AND UPON CLOSE INSPECTION ALSO HAS THOUSANDS OF TINY CRACKS THROU…

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THE CLEAR PLASTIC LENSES ON THE FRONT OF MY HEADLIGHT ASSEMBLIES WERE DEFECTIVELY DESIGNED AS THE PLASTIC IS ESPECIALLY PRONE TO DAMAGE BY UV LIGHT, HEAT, COLD, &/OR ROAD CHEMICALS. THE PLASTIC AFTER A FEW YEARS HAS COME TO BE FOGGED OR HAZED OR CLOUDY LOOKING... AND UPON CLOSE INSPECTION ALSO HAS THOUSANDS OF TINY CRACKS THROUGHOUT EACH LENS. OUR VEHICLE IS A 1997 CHRYSLER T&C WHICH WE PURCHASED IN 2000. BY 2002 WE NOTICED THE HEADLIGHTS AT NIGHT WERE GETTING DIMMER AND IT GOT PROGRESSIVELY WORSE UNTIL ABOUT 2004 WHEN I BOUGHT BRIGHTER BULBS TO TRY TO COMPENSATE FOR THIS. IT DID NOT HELP AT ALL. THE DAMAGED LENSES CAUSES SEVERE DIFFRACTION OF THE LIGHT COMING FROM THE BULBS CREATING ESSENTIALLY A PAIR OF VERY BRIGHT "NIGHT LIGHTS" ON THE FRONT OF THE CAR. BY 2005 VISION WAS LIMITED TO 25-50 FEET AT NIGHT DEPENDING ON WEATHER CONDITIONS. THIS MADE NIGHT TIME DRIVING EXTREMELY DANGEROUS AND SO WE STOPPED DRIVING IT AT NIGHT AT HIGHWAY SPEEDS. IN LATE 2005, AFTER CHECKING THE COST OF HAVING THEM REPLACED AND FINDING THAT IT WOULD BE $400-500 PER LIGHT, I DECIDED TO REPLACE THEM MYSELF. AT LOCAL AUTO PARTS STORES THE PART ALONE IS $219-255.88 EACH PLUS TAX. I THEN SEARCHED THE INTERNET WHERE I FOUND AND BOUGHT THEM FROM WWW.YOURAUTOPARTSTORE.COM. THE SKU NUMBERS ARE HL 3163 AND HL 3164 AND THE TOTAL WAS $221.24 INCLUDING SHIPPING FOR THE PAIR. I INSTALLED AND ALIGNED THEM MYSELF. IT IS MY FEELING THAT THIS CRUCIAL PART SHOULD NEVER DETERIORATE WITH TIME, AND THAT THE COST OF REPLACEMENT SHOULD BE BORNE BY THE MANUFACTURER FOR DESIGNING THESE DEFECTIVE, AND EXPENSIVE TO REPLACE PARTS. *JB

NHTSA ODI #10146980

80,000 miles · Feb 24, 2005
Exterior Lighting

THE PLASTIC HEADLAMP COVERS ON MY CHRYSLER MINIVAN HAVE BECOME FOGGED OR HAZED OR OTHERWISE BECOME CLOUDY AND WILL NOT ALLOW LIGHT TRANSMISSION REQUIRED FOR SAFE NIGHTTIME DRIVING MANY CARS HAVE THIS PROBLEM, AND THE MANUFACTURER BUILDS THE HEADLAMP UNIT AS A SINGLE ASSEMBLY COSTING $400 TO $500 FOR EACH LIGHT TO REPLACE THE …

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THE PLASTIC HEADLAMP COVERS ON MY CHRYSLER MINIVAN HAVE BECOME FOGGED OR HAZED OR OTHERWISE BECOME CLOUDY AND WILL NOT ALLOW LIGHT TRANSMISSION REQUIRED FOR SAFE NIGHTTIME DRIVING MANY CARS HAVE THIS PROBLEM, AND THE MANUFACTURER BUILDS THE HEADLAMP UNIT AS A SINGLE ASSEMBLY COSTING $400 TO $500 FOR EACH LIGHT TO REPLACE THE CLOUDED PLASTIC. *NM

NHTSA ODI #10112123

Mileage unknown · Nov 11, 2004
Exterior Lighting

PLASTIC LENS COVERING THE HEADLIGHTS ON MY 1997 CHRYSLER TOWN & COUNTRY HAS BECOME CLOUDED OVER THE PAST TWO YEARS AND CONTINUES TO BECOME MORE SO AS TIME PASSES. THIS GREATLY REDUCES THE AMOUNT OF LIGHT THAT THE HEADLIGHTS PUT OUT AND THEREFORE MAKES DRIVING AT NIGHT HAZARDOUS . I WAS TOLD BY MY DEALER THAT THE REPLACEMENT OF…

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PLASTIC LENS COVERING THE HEADLIGHTS ON MY 1997 CHRYSLER TOWN & COUNTRY HAS BECOME CLOUDED OVER THE PAST TWO YEARS AND CONTINUES TO BECOME MORE SO AS TIME PASSES. THIS GREATLY REDUCES THE AMOUNT OF LIGHT THAT THE HEADLIGHTS PUT OUT AND THEREFORE MAKES DRIVING AT NIGHT HAZARDOUS . I WAS TOLD BY MY DEALER THAT THE REPLACEMENT OF THESE LENS ARE VERY EXPENSIVE, OVER $500.00. I LOVE MY TOWN AND COUNTRY, ITS GREAT FOR VACATIONS BUT I FEEL THAT DRIVING IT AT NIGHT IS A DANGER TO MYSELF, FAMILY, AS WELL AS OTHER DRIVERS ON THE ROAD. *JB

NHTSA ODI #10098698

Mileage unknown · Jul 30, 2004
Exterior Lighting

THE HEADLIGHT LENSES ON MY 1997 CHRYSLER TOWN & COUNTRY HAVE BECOME HAZY AND SOMEWHAT OPAQUE, GREATLY REDUCING VISION AT NIGHT. THE HAZING SEEMS TO BE INTERNAL TO THE PLASTIC HEADLIGHT LENS AND DUE TO TINY CRACKS. I HAVE NEVER USED ABRASIVE CLEANERS ON THE LENSES. THIS HAZING HAS OCCURRED GRADUALLY OVER THE YEARS AND IS DUE, …

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THE HEADLIGHT LENSES ON MY 1997 CHRYSLER TOWN & COUNTRY HAVE BECOME HAZY AND SOMEWHAT OPAQUE, GREATLY REDUCING VISION AT NIGHT. THE HAZING SEEMS TO BE INTERNAL TO THE PLASTIC HEADLIGHT LENS AND DUE TO TINY CRACKS. I HAVE NEVER USED ABRASIVE CLEANERS ON THE LENSES. THIS HAZING HAS OCCURRED GRADUALLY OVER THE YEARS AND IS DUE, I BELIEVE, TO THE SELECTION OF A POOR MANUFACTURING MATERIAL, (SOME SORT OF PLASTIC). MY HEADLIGHTS HAVE BECOME SO DIM THAT IT IS PROBABLY NOT REALLY SAFE TO DRIVE THE VAN AT NIGHT. I AM LOOKING INTO REPLACING THE LENSES BUT THEY ARE FAIRLY EXPENSIVE. I ALSO HAVE A '97 CHRYSLER CIRRUS THAT HAS THE SAME TYPE HEADLIGHT LENS AND IT IS SHOWING SIGNS OF THE SAME PROBLEM, JUST NOT TO AS GREAT A DEGREE AS THE TOWN & COUNTRY. *AK

NHTSA ODI #10082987

63,100 miles · Jun 11, 2004
Exterior Lighting

THE PLASTIC LENS COVERING THE HEADLIGHTS ON MY 1997 CHRYSLER TOWN AND COUNTRY HAS BECOME CLOUDED [OPAQUE] OVER THE PAST TWO YEARS AND CONTINUES TO BECOME MORE SO AS TIME PASSES.THIS GREATLY REDUCES THE AMOUNT OF LIGHT THAT THE HEADLIGHTS PUT OUT AND THEREFORE MAKES DRIVING AT NIGHT HAZARDOUS.MY LOCAL CHRYSLER DEALER WANTS GREATE…

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THE PLASTIC LENS COVERING THE HEADLIGHTS ON MY 1997 CHRYSLER TOWN AND COUNTRY HAS BECOME CLOUDED [OPAQUE] OVER THE PAST TWO YEARS AND CONTINUES TO BECOME MORE SO AS TIME PASSES.THIS GREATLY REDUCES THE AMOUNT OF LIGHT THAT THE HEADLIGHTS PUT OUT AND THEREFORE MAKES DRIVING AT NIGHT HAZARDOUS.MY LOCAL CHRYSLER DEALER WANTS GREATER THAN $600 TO REPLACE THESE AND TOLD ME THIS WAS NOT COVERED UNDER MY EXTENDED WARRANTY [STILL IN EFFECT].MY SEACH AT LOCAL SALVAGE YARDS FOR THE PART WAS UNSUCCESSFUL BECAUSE,I WAS TOLD,THESE CHRYSLER PLASTIC LENSES ALL TEND TO GET CLOUDY[OPAQUE]AS THEY AGE. THEREFORE IF THERE ARE A LOT OF THESE CLOUDED HEADLIGHT LENSES OUT THERE,IT SURE MAKES NIGHT DRIVING UNSAFE FOR US CHRYSLER OWNERS AND ALL OTHERS USING THE HIGHWAYS AT NIGHT.AND AS THE REPLACEMENT PART IS SO EXPESIVE,MANY MAY NOT REPLACE IT.*AK

NHTSA ODI #10075211

80,000 miles · Apr 15, 2003
Exterior Lighting

THE HEAD LIGHTS WERE VERY DIM, DUE TO THE THE PLASTIC HEADLAMP HOUSING, WHICH IMPAIRED THE CONSUMER VISIBILITY. *JB *TT

NHTSA ODI #10015849

Mileage unknown · Apr 19, 2002
Exterior Lighting

CONSUMER STATES THAT WIPERS COME ON AND GO OFF BY THEMSELVES. TURN SIGNAL COMES ON AND OFF ALSO AND SOMETIMES WILL NOT TURN OFF. CONSUMER TOOK TO DEALER AND THEY REPLACED THE MULTIFUNCTION SWITCHES 3 TIMES. *NLM *YD

NHTSA ODI #8008059

Mileage unknown · May 22, 2000
Electrical SystemEngine And Engine CoolingExterior Lighting

FUEL PUMP FAILED. YH

NHTSA ODI #552364

Official recalls

5

02V293000 · Air Bags:frontal

Nov 7, 2002

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V076000 · Seat Belts:rear/other

Mar 8, 2002

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

98V185000 · Child Seat

Aug 6, 1998

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Consequence & remedy

Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

96V215000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 29, 1996

THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.

Consequence & remedy

Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.

Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available

EA99013 · Post Collision Fuel System

Opened Jun 11, 1999 · Closed Aug 10, 2001

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

No summary supplied.

PE99010 · POST-COLLISION Fuel System Integrity

Opened Feb 3, 1999 · Closed Jun 11, 1999

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

There is no summary currently available

EA97003 · Integrated Child Seat Belt Lockup

Opened Jan 31, 1997 · Closed Aug 19, 1998

Status: closed (inferred from source dates) · Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Additional source detail variants (2)

Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

SQ96016 · Integrated Child Seat Belt Lockup

Opened Sep 18, 1996 · Closed Feb 4, 1997

Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.