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1997 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 90 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports14 fire reports20 injury reports

Engine And Engine Cooling complaints

52 reports
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185,000 miles · Jan 19, 2011
Engine And Engine Cooling

TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH IN RAINY WEATHER WHEN THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN. THE DEFROSTER ALSO FAILED AND THE CONTACT EXPERIENCED AN INCREASE IN STOPPING DISTANCE WHEN APPLYING THE BRAKES. THE VEHICLE WAS PULLED OVER A…

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TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH IN RAINY WEATHER WHEN THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN. THE DEFROSTER ALSO FAILED AND THE CONTACT EXPERIENCED AN INCREASE IN STOPPING DISTANCE WHEN APPLYING THE BRAKES. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE SERPENTINE BELT WAS DETACHED. THE CONTACT REATTACHED THE SERPENTINE BELT AND CONTINUED DRIVING. THE FAILURE RECURRED 3 TIMES AND ONLY WHEN DRIVING IN RAINY WEATHER. AFTER EACH FAILURE, THE CONTACT WOULD REATTACH THE SERPENTINE BELT HIMSELF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 185,000 AND THE CURRENT MILEAGE WAS 187,000.

NHTSA ODI #10377176

196,000 miles · May 21, 2010
Engine And Engine Cooling

TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN & COUNTRY. WHILE TRAVELING AT SPEEDS OF 30 MPH DURING RAINY WEATHER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIMING BELT WAS REPLACED, HOWEVER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 196,000 AND THE CURRENT MILEAGE WAS 198,000.

NHTSA ODI #10331572

218,000 miles · Apr 15, 2008
Engine And Engine Cooling

WHEN YOUR SERPENTINE BELT BREAKS, IS REPLACED BECAUSE OF DAMAGE OR WEAR OR JUST FALLS OFF THE PULLEYS WHEN YOU GO THROUGH WATER PUDDLES... THEN YOU MUST REPLACE THE BELT TENSIONER AS WELL AS THE BELT TO REDUCE FUTURE PROBLEMS... I HAVE A 1997 T & C AND HAVE JUST RECENTLY REPLACED THE BELT TENSIONER OF THE 2ND TIME... NOT HARD OR…

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WHEN YOUR SERPENTINE BELT BREAKS, IS REPLACED BECAUSE OF DAMAGE OR WEAR OR JUST FALLS OFF THE PULLEYS WHEN YOU GO THROUGH WATER PUDDLES... THEN YOU MUST REPLACE THE BELT TENSIONER AS WELL AS THE BELT TO REDUCE FUTURE PROBLEMS... I HAVE A 1997 T & C AND HAVE JUST RECENTLY REPLACED THE BELT TENSIONER OF THE 2ND TIME... NOT HARD OR EXPENSIVE.... MUST DO ABOUT EVERY 3 TO 4 YEARS... THE TENSIONERS WEARS OUT. *TR

NHTSA ODI #10224651

100,000 miles · Apr 12, 2008
Engine And Engine Cooling

I HAVE 1997 DODGE TOWN AND COUNTRY VAN AND EVERY TIME IT RAINS THE SERPENTINE BELT POPS OFF. DODGE TOLD ME THAT THIS IS A KNOWN PROBLEM AND THERE IS NO SURE WAY OF RESOLVING IT. THIS IS VERY DANGEROUS BECAUSE THERE IS NO POWER STEERING ONCE THE BELTS POPS OFF. *TR

NHTSA ODI #10224288

Mileage unknown · Mar 24, 2008
Engine And Engine Cooling

ENGINE BELT SQUEAK/FAILURE/FALLING OFF. REPLACE BELT. *TR

NHTSA ODI #10222128

52,000 miles · Feb 21, 2007
Air BagsEngine And Engine Cooling

CHRYSLER LXI MINIVAN -- 1997 -- AIRBAG, HORN FAILURE [CLOCKSPRING?] -- REPORTED BY MANY AS A COMMON ISSUE. CAR HAS ABOUT 52,000 MILES. ENGINE WAS REPLACED (SHORT BLOCK) AT 13,000 MILES. *NM

NHTSA ODI #10183176

88,000 miles · Oct 18, 2006
Engine And Engine CoolingSteering

THE SERPENTINE BELT COMES OFF WHEN IT RAINS. YOU LOSE STEERING ABILITY IMMEDIATELY. *NM

NHTSA ODI #10171163

Mileage unknown · Jul 12, 2006
Engine And Engine Cooling

WHILE DRIVING IN THE RAIN, NOT STANDING WATER OR HIGH WATER, MY 97 CHRYSLER TOWN AND COUNTRY STARTED OVERHEATING. NOT KNOWING WHAT WAS WRONG, I PULLED OVER AND LET IT COOL OFF AND ATTEMPTED TO RESTART MY TRIP. THIS CONTINUED EVERY 1/2 MILE AND FINALLY I HAD NO POWER STEERING. TRYING TO GET TO A FILLING STATION, IT FINALLY JUST D…

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WHILE DRIVING IN THE RAIN, NOT STANDING WATER OR HIGH WATER, MY 97 CHRYSLER TOWN AND COUNTRY STARTED OVERHEATING. NOT KNOWING WHAT WAS WRONG, I PULLED OVER AND LET IT COOL OFF AND ATTEMPTED TO RESTART MY TRIP. THIS CONTINUED EVERY 1/2 MILE AND FINALLY I HAD NO POWER STEERING. TRYING TO GET TO A FILLING STATION, IT FINALLY JUST DIED. AFTER HAVING IT TOWED, STAYING IN A HOTEL AND TAKING A CAB TO WORK, THE MECHANIC TOLD ME MY SERPENTINE BELT JUST CAME OFF. HE REPLACED IT. HE STATED THAT THIS HAS BEEN KNOWN TO BE HAPPENING WITH THESE VANS AND FOR ADDITIONAL MONEY AND LABOR COSTS I COULD HAVE A "KIT" INSTALLED AND WILL HOPEFULLY PREVENT THIS PROBLEM FROM CONTINUALLY HAPPENING. THE KIT HE SPOKE ABOUT WAS A BELT THAT IS RIBBED ON BOTH SIDES AND REPLACEMENT OF A PULLEY. IF THIS IS A KNOWN PROBLEM THEN CHRYSLER SHOULD RECALL AND REPLACE THIS FREE OF CHARGE. *JB

NHTSA ODI #10162215

Mileage unknown · Jun 12, 2005
Engine And Engine CoolingVisibility

WINDSHIELD WIPERS WILL NOT OPERATE IN COOL DAMP WEATHER (25-45 DEGREES F WITH HIGH HUMIDITY). THEY CANNOT BE CONTROLLED- SOMETIMES OPERATING FOR 10 MINUTES WITHOUT BEING ABLE TO TURN THEM OFF, SOMETIMES THEY GO INTO DELAY MODE BY THEMSELVES, AND SOMETIMES WILL NOT EVEN TURN ON. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE …

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WINDSHIELD WIPERS WILL NOT OPERATE IN COOL DAMP WEATHER (25-45 DEGREES F WITH HIGH HUMIDITY). THEY CANNOT BE CONTROLLED- SOMETIMES OPERATING FOR 10 MINUTES WITHOUT BEING ABLE TO TURN THEM OFF, SOMETIMES THEY GO INTO DELAY MODE BY THEMSELVES, AND SOMETIMES WILL NOT EVEN TURN ON. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE IN 2002. THE SAME PROBLEM OCCURED WITH OUR 1997 DODGE INTREPID ES WHICH WE SOLD IN 2002 DUE TO IT BEING AN ELECTRICAL NIGHTMARE, A LEMON FROM THE FACTORY. THOUGH PURCHASED NEW, THE DEALER WOULD NOT MAKE ANY EFFORT TO HAVING THE CAR REPLACED THOUGH WE SUFFERED THROUGH 3 YEARS OF WARRANTY "REPAIRS" FOR THE SAME PROBLEM. ANYWAY, I DIGRESS...

NHTSA ODI #10125050

64,789 miles · May 11, 2005
Engine And Engine Cooling

LAST DECEMBER 2004 WHILE DRIVING, MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO MAKE A TURN. I LOOKED UNDER HOOD AND FOUND S BELT HAD SLIPPED OFF. I WAS ABLE TO HAVE IT FIXED. I DO NOT KNOW WHAT CAUSED THIS. TODAY 5/9, AGAIN, THE BELT CAME OFF AS MY SISTER WAS ABOUT TO GO DOWN AN INCLINE. SHOULD SHE HAVE BEEN IN THE PROCE…

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LAST DECEMBER 2004 WHILE DRIVING, MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO MAKE A TURN. I LOOKED UNDER HOOD AND FOUND S BELT HAD SLIPPED OFF. I WAS ABLE TO HAVE IT FIXED. I DO NOT KNOW WHAT CAUSED THIS. TODAY 5/9, AGAIN, THE BELT CAME OFF AS MY SISTER WAS ABOUT TO GO DOWN AN INCLINE. SHOULD SHE HAVE BEEN IN THE PROCESS OF DESCENDING, SHE WOULD HAVE HAD AN ACCIDENT, BECAUSE OF A SHARP TURN IN THE ROAD. AT THE REPAIR SHOP I WAS TOLD THAT THERE IS A PROBLEM THAT EXIST WITH THE TENSIONER IN THIS VEHICLE, AND THAT IT SLIPS OFF WHEN IT RAINS OR IF WATER GETS INTO IT. IN ORDER TO PUT THE VEHICLE IN USE I'VE HAD TO HAVE IT REPAIRED. FROM THE COMPLAINTS I'VE READ, THIS SHOULD BE MADE INTO A RECALL ISSUE, AND THOSE WHO'VE HAD TO MAKE REPAIRS AND REPLACE BELTS, SHOULD BE REIMBURSED BY THE MANUFACTURER.

NHTSA ODI #10120727

Official recalls

5

02V293000 · Air Bags:frontal

Nov 7, 2002

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V076000 · Seat Belts:rear/other

Mar 8, 2002

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

98V185000 · Child Seat

Aug 6, 1998

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Consequence & remedy

Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

96V215000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 29, 1996

THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.

Consequence & remedy

Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.

Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available

EA99013 · Post Collision Fuel System

Opened Jun 11, 1999 · Closed Aug 10, 2001

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

No summary supplied.

PE99010 · POST-COLLISION Fuel System Integrity

Opened Feb 3, 1999 · Closed Jun 11, 1999

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

There is no summary currently available

EA97003 · Integrated Child Seat Belt Lockup

Opened Jan 31, 1997 · Closed Aug 19, 1998

Status: closed (inferred from source dates) · Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Additional source detail variants (2)

Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

SQ96016 · Integrated Child Seat Belt Lockup

Opened Sep 18, 1996 · Closed Feb 4, 1997

Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.