THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION. CONSUMER ALSO STATES SINCE THIS PROBLEM HAS OCCURRED THE HORN HAS BECOME INOPERABLE AND A CLICKING NOISE IS COMING FROM THE HORN AREA. NLM CONSUMER STATES COLD AIR CAME OUT OF THE PASSENGER SIDE VENTS WHEN THE HEAT IS TURNED ON DUE TO A FAULTY HEATER CONTR…
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THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION. CONSUMER ALSO STATES SINCE THIS PROBLEM HAS OCCURRED THE HORN HAS BECOME INOPERABLE AND A CLICKING NOISE IS COMING FROM THE HORN AREA. NLM CONSUMER STATES COLD AIR CAME OUT OF THE PASSENGER SIDE VENTS WHEN THE HEAT IS TURNED ON DUE TO A FAULTY HEATER CONTROL. DEALER REPLACED FAULTY CLOCKSPRING. *JB
NHTSA ODI #8004003
Mileage unknown · Feb 7, 2002
Air BagsElectrical System
BROUGHT VEHICLE TO CHRYSLER DEALER IN BLOOMINGTON, MN. THEY SAID THAT THIS WAS A COMMON FAILURE IN CHRYSLER MINI VANS. HOWEVER, IT IS NOT A CHRYSLER PROBLEM, BUT UP TO THE OWNER TO REPAIR. ESTIMATED AT $300.00 COST. ALSO CALLED CHYSLER CORPORATE CUSTOMER SERVICE, SAME ANSEWER: TOO BAD, THEY ERRORED AT MY EXPENSE. THIS IS A…
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BROUGHT VEHICLE TO CHRYSLER DEALER IN BLOOMINGTON, MN. THEY SAID THAT THIS WAS A COMMON FAILURE IN CHRYSLER MINI VANS. HOWEVER, IT IS NOT A CHRYSLER PROBLEM, BUT UP TO THE OWNER TO REPAIR. ESTIMATED AT $300.00 COST. ALSO CALLED CHYSLER CORPORATE CUSTOMER SERVICE, SAME ANSEWER: TOO BAD, THEY ERRORED AT MY EXPENSE. THIS IS A FAMILY VEHICLE AND I DON'T CONSIDER THE HORN AND AIRBAGS FRILLS. ADDITIONALLY, I UNDERSTAND THAT CHRYSLER HAS ALREADY REPLACED OVER 124,000 OF THESE PARTS AT OWNER EXPENSE. *AK
NHTSA ODI #757908
Mileage unknown · Jan 30, 2002
Air BagsElectrical System
HORN IS NOT WORKING. TOOK VEHICLE TO DEALER TO CHECK ON HORN, AND FOUND THAT CLOCK SPRING WAS BROKEN. ALSO, AIR BAGS WERE NOR WORKING. THIS IS A SAFETY HAZARD, AND CONSUMER SHOULD BE NOTIFIED OF THIS .*AK
NHTSA ODI #8003256
Mileage unknown · Jan 18, 2002
Air BagsElectrical SystemVehicle Speed Control
CLOCK SPRING BROKE AND DISENGAGED HORN, AND AIRBAG. AIR BAG LIGHT ILLIMINATED ON DASHBOARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8002515
Mileage unknown · Jan 9, 2002
Air BagsElectrical System
THE CLOCK SPRING SEEMS TO BE A VERY COMMON SAFETY FAILURE IN THE 1997 CHRYSLER TOWN AND COUNTRY MINIVAN. THIS CLOCK SPRING PROVIDES POWER FOR MAJOR SAFETY COMPONENTS INCLUDING THE AIRBAG AND HORN.. *AK
NHTSA ODI #756610
Mileage unknown · Dec 18, 2001
Air BagsVehicle Speed Control
CRUISE CONTROL FAILED FIRST DUE TO CLOCK SPRING. I DID NOT HAVE THIS FIXED BUT NOW TEH AIR BAG IS FAILING AS WELL.*AK
NHTSA ODI #755781
Mileage unknown · Dec 15, 2001
Air BagsVehicle Speed Control
THE FAILURE OF THE AIR BAG CLOCK SPRING HAS RESULTED IN THE AIR BAG WARNING LIGHT STAYING CONTINUALY ON AND THE LOSS OF THE CRUISE CONTROL. I HAVE TALKED WITH SEVERAL OTHER PEOPLE WHO INDICATE THIS IS A PROBLEM ON SIMILAR CHRYSLER PRODUCTS. THERE IS SOME CONCERN THAT THE AIR BAG(S) COULD DEPLOY WITHOUT HAVING AN EVENT THAT WOU…
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THE FAILURE OF THE AIR BAG CLOCK SPRING HAS RESULTED IN THE AIR BAG WARNING LIGHT STAYING CONTINUALY ON AND THE LOSS OF THE CRUISE CONTROL. I HAVE TALKED WITH SEVERAL OTHER PEOPLE WHO INDICATE THIS IS A PROBLEM ON SIMILAR CHRYSLER PRODUCTS. THERE IS SOME CONCERN THAT THE AIR BAG(S) COULD DEPLOY WITHOUT HAVING AN EVENT THAT WOULD SIGNAL DEPLOYMENT. THERE IS ALSO CONCERN THAT THE AIR BAG(S) WOULD FAIL DEPLOY IN THE EVENT OF A FRONT FORCE COLLISION.*AK
NHTSA ODI #755681
Mileage unknown · Nov 14, 2001
Air BagsEngine And Engine Cooling
CLOCK SPRING PROBLEMS, CONSUMER STATES THE HORN WILL WORK SOMETIMES, BUT CRUISE CONTROL IS NOT WORKING, ALSO THERE WAS A NOISE FROM THE STEERING WHEEL COLUMN, CONTACT DEALER AND VEHICLE IS BEING REPAIRED. *AK. CONSUMER ALSO STATED THERE WAS A COOLANT LEAK, THE DEALER REPLACED THE RADIATOR CAP.*JB
NHTSA ODI #899115
Mileage unknown · Oct 2, 2001
Air Bags
THE AIRBAG CLOCK SPRING FAILURE RATE IN CHRYSLER MINI-VANS IS UNACCEPTABLE.. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE SUBJECT TO RECALL. *AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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