THE AIRBAG WARNING LIGHT CAME ON IN JUNE. I CONTACTED THE DEALER AND WAS TOLD THAT IT WAS THE CLOCKSPRING WITHOUT THEM EVEN LOOKING AT IT. THEY ALSO TOLD ME THAT MY CRUISE CONTROL AND HORN WOULD FAIL NEXT. SURE ENOUGH, ABOUT A WEEK LATER THE CRUISE CONTROL AND HORN CEASED TO FUNCTION. I HAVE A FRIEND WITH A 1997 CARAVAN WITH…
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THE AIRBAG WARNING LIGHT CAME ON IN JUNE. I CONTACTED THE DEALER AND WAS TOLD THAT IT WAS THE CLOCKSPRING WITHOUT THEM EVEN LOOKING AT IT. THEY ALSO TOLD ME THAT MY CRUISE CONTROL AND HORN WOULD FAIL NEXT. SURE ENOUGH, ABOUT A WEEK LATER THE CRUISE CONTROL AND HORN CEASED TO FUNCTION. I HAVE A FRIEND WITH A 1997 CARAVAN WITH THE SAME PROBLEM. IF THE DEALER KNEW WHAT WAS WRONG WITH IT SIGHT UNSEEN, THAT INDICATES THAT THIS IS A COMMON PROBLEM. I SEE THAT THERE IS AN OPEN INVESTIGATION (NHTSA ACTION#EA01007) INTO THIS VERY PROBLEM, AND I HOPE THAT IT RESULTS IN A RECALL SOON. THE DEALER WANTS ALMOST $300.00 TO FIX IT. *AK
NHTSA ODI #765730
Mileage unknown · Aug 7, 2002
Air Bags
AIR BAG SENSOR LIGHT COMES ON AND STAYS ON. MAY RESULT IN NONE OR PERMATURE DEPLOYMENT OF AIR BAGS. DEALER CONTACTED.*AK
NHTSA ODI #8015668
Mileage unknown · Jul 9, 2002
Air BagsVehicle Speed Control
AIR BAG LIGHT REMAINS ON WHILE DRIVING AND CRUISE CONTROL IS INOPERATIVE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8013514
73,850 miles · Jun 27, 2002
Air Bags
PURCHASED AS USED VEHICLE WITH THE PREMIUM WARRANTY OFFERED BY DEALER. AIR BAG LIGHT REMAINS ON, WARNING HORN DOES NOT WORK AND CRUISE CONTROL IS INOPERATIVE. TOOK THE VEHICLE TO CHRYSLER DEALER THIS MORNING AND SEEMED TO ME THE OTHER THREE CUSTOMERS AT THE COUNTER HAD THE SAME COMPLAINT ALL ECHOED MY PROBLEM. WHILE DISCUSSIN…
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PURCHASED AS USED VEHICLE WITH THE PREMIUM WARRANTY OFFERED BY DEALER. AIR BAG LIGHT REMAINS ON, WARNING HORN DOES NOT WORK AND CRUISE CONTROL IS INOPERATIVE. TOOK THE VEHICLE TO CHRYSLER DEALER THIS MORNING AND SEEMED TO ME THE OTHER THREE CUSTOMERS AT THE COUNTER HAD THE SAME COMPLAINT ALL ECHOED MY PROBLEM. WHILE DISCUSSING IT ANOTHER CUSTOMER "CHIMED IN" I HAD MINE FIXED LAST WEEK- UNDER WARRANTY. GOT CALLED 2 HOURS LATER TO INFORM ME IT NEEDED THE CLOCK SPRING REPLACED TO THE TUNE OF $227.60. WOULD LIKE TO GET ALL OR SOME OF THIS BACK AND A WARRANTY ON REPAIR. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*763547
NHTSA ODI #10007056
Mileage unknown · Jun 25, 2002
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT IS ON CONTINUOUS, HORN DOES NOT WORK, AND CRUISE CONTROL DOES NOT WORK. *AK
NHTSA ODI #763453
Mileage unknown · Jun 17, 2002
Air BagsEngine And Engine CoolingService Brakes, Hydraulic
1. STEERING SYSTEM LOCKED UP WHILE MAKING TURNS MAKING CONTROL OF VEHICLE DIFFICULT. VAN ALSO MADE SCREECHING NOISES WHILE TURNING. WAS TOLD RACK AND PINION NEEDED REPLACING PER "SERVICE BULLETIN". IT WAS, BUT DID NOT SOLVE PROBLEM. DEALER RECOMMENDED DRIVE BELT AND TENSIONER BE REPLACED. THIS FINALLY HELPED. 2. AIR BAG…
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1. STEERING SYSTEM LOCKED UP WHILE MAKING TURNS MAKING CONTROL OF VEHICLE DIFFICULT. VAN ALSO MADE SCREECHING NOISES WHILE TURNING. WAS TOLD RACK AND PINION NEEDED REPLACING PER "SERVICE BULLETIN". IT WAS, BUT DID NOT SOLVE PROBLEM. DEALER RECOMMENDED DRIVE BELT AND TENSIONER BE REPLACED. THIS FINALLY HELPED. 2. AIR BAG LIGHT AND ABS LIGHTS CAME ON, AND TRACTION CONTROL WENT OFF AT HWY SPEEDS. AIR BAG LIGHT REMAINED ON CONSTANTLY. DEALER SAYS THAT BOTH AIR BAG CLOCK SPRING AND ABS CONTROLER MUST BE REPLACED. DEALER STATED THAT IF THESE CONTROLERS WERE NOT REPLACED, NEITHER THE AIR BAGS, THE HORN, THE CRUISE CONTROL NOR THE ABS BRAKING SYSTEM WOULD WORK. PLEASE REOPEN NHTSA ACTION INVESTIGATION #EA01007 FOR THE AIR BAG CLOCK SPRING IN THIS VEHICLE. IT IS IMPORTANT FOR PEOPLE TO KNOW THAT IF THEIR AIR BAG LIGHT WON'T GO OFF IT MEANS THAT THE SYSTEM IS NOT OPERATIONAL!
NHTSA ODI #763171
Mileage unknown · May 6, 2002
Air BagsElectrical System
AIRBAG SENSOR LIGHT ILLUMINATED. ALSO, HORN STOPPED BLOWING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8009242
Mileage unknown · Apr 16, 2002
Air Bags
AIRBAG AND HORN ARE NOT OPERABLE DUE TO MALFUNCTION OF CLOCKSPRING. DEALER CONTACTED. *AK *YH
NHTSA ODI #8007710
Mileage unknown · Mar 7, 2002
Air BagsVehicle Speed Control
AIRBAG LIGHT ON AND CRUISE CONTROL TURNED ON AND OFF. REPLACED CLOCK SPRING. WHEN LOOKING FOR INFORMATION ON CLOCK SPRING SAW HOW MANY OTHERS HAD FAILED AND DECIDED TO ADD MY VOICE. A NON-WORING AIRBAG IS A SAFETY ISSUE, ESPECIALLY IN VEHICLES MARKETED TO YOUNG FAMILIES.
NHTSA ODI #759030
Mileage unknown · Mar 2, 2002
Air BagsElectrical SystemVehicle Speed Control
THE CLOCK SPRING CONTROLS THE AIR BAG SYSTEM, HORN AND CRUISE CONTROL SYSTEM. I WAS TOLD BY THE REPAIR TECHNICIAN AT THE DEALERSHIP THAT THE PART(CLOCK SPRING) HAS FAILED ON OTHER VEHICALS AND THAT CHRYSLER HAS RECALLS ON SOME OF THESE VEHICALS FOR THE SAME PART.*AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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