IllustrationCRACK IN WINDSHIELD DOWN UNDERNEATH THE RUBBER THE CRACK GREW AND GREW. *BF THE GEAR SHIFT BROKE, AND THE REAR PASSENGER TIRE WENT FLAT. *JB
2002 Chrysler Pt Cruiser
Owner reports · Recalls · Investigations
More warning signs than most Pt Cruiser years
Owner complaints for the 2002 Chrysler Pt Cruiser are substantially higher than the model-year median of 202.
About this comparison →How this year compares
Owner complaints by model year
Compare all Pt Cruiser years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
670–25K
9625–50K
6950–75K
4575–100K
51100–150K
23150K+
351 reports with mileage · 160 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports34 fire reports43 injury reports
What owners actually said
511 reportsTHE VEHICLE POWER STEERING PRESSURE HOSE FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT. *NM *NM
FRONT & BACK BUMPERS. BOTH FRONT AND BACK BUMPERS APPEAR TO HAVE LIKE A MASKING TAPE MARKS . THE AREA IS APPROXIMATELY THE WIDTHE OF MASKING TAPE AND GOES AROUND THE EDGE OF THE FRONT BUMPERS. *AK
VEHICLE WAS TOWED TO THE DEALER AFTER IT MADE A LOUD NOISE. CONSUMER PULLED OVER TO THE SIDE OF THE ROAD, AND THE VEHICLE WOULD NOT GO INTO REVERSE. CONSUMER CONTACTED MANUFACTURER, AND WAS TOLD THAT VEHICLE HAD TO HAVE A BENCH INSPECTION. CONSUMER WAS TOLD THAT TRANSMISSION HAD NOT BEEN SERVICED PROPERLY, AND ASSISTANCE WAS D…
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VEHICLE WAS TOWED TO THE DEALER AFTER IT MADE A LOUD NOISE. CONSUMER PULLED OVER TO THE SIDE OF THE ROAD, AND THE VEHICLE WOULD NOT GO INTO REVERSE. CONSUMER CONTACTED MANUFACTURER, AND WAS TOLD THAT VEHICLE HAD TO HAVE A BENCH INSPECTION. CONSUMER WAS TOLD THAT TRANSMISSION HAD NOT BEEN SERVICED PROPERLY, AND ASSISTANCE WAS DECLINED. CONSUMER SHOWED MANUFACTURER PAPER WORK WHICH INDICATED PROPER SERVICE. CURRENTLY, CONSUMER WAS TOLD THAT THE VEHICLE WAS A SECOND OWNER VEHICLE, AND ASSISTANCE WAS DENIED AGAIN.*AK WHILE DRIVING ON THE HIGHWAY AT 65MPH THE TRASMISSION LOCKED UP WITH NO WARNING. THE VEHICLE SWERVED AND LOST ALL POWER. *TC
I OWN A 2002 PT CRUISER, WHICH WAS SUBJECT TO A RECALL CONCERNING THE DASH CLUSTER GAUGES. GAUGES FAILED ON ME CAUSING ME TO RUN OUT OF FUEL ON I-285 IN ATLANTA. TOOK VEHCILE IN FOR RECALL REPROGRAMING OF THE DASH CLUSTERS WHEN THE VEHICLE HAD 4000 MILES ON THE ODOMETER. THIS FAILURE OCCURRED AT 24000 MILES. I HAVE BEEN WAITING …
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I OWN A 2002 PT CRUISER, WHICH WAS SUBJECT TO A RECALL CONCERNING THE DASH CLUSTER GAUGES. GAUGES FAILED ON ME CAUSING ME TO RUN OUT OF FUEL ON I-285 IN ATLANTA. TOOK VEHCILE IN FOR RECALL REPROGRAMING OF THE DASH CLUSTERS WHEN THE VEHICLE HAD 4000 MILES ON THE ODOMETER. THIS FAILURE OCCURRED AT 24000 MILES. I HAVE BEEN WAITING OVER TWO WEEKS FOR THE DEALER TO OBTAIN THE PART NEEDED TO FIX THE PROBLEM. TODAY I WAS TOLD THAT THE PART HAS TO BE "BURNED" INTO THE DASH ORDER TO FIX THE PROBLEM. MOREOVER, THE SERVICE MANAGER WAYNE HAMMOND (770-216-9300) STATED THAT HE HAD A NUMBER OF CONSURMERS WITH THE SAME PROBLEM. I HAVE BEEN RIDING AROUND WITH A GAS CAN IN MY VEHICLE FOR FEAR OF RUNNING OUT; WITHOUT DASH OR INTERIOR LIGHTS OR GAUGES. *AK
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
PT CRUISER BALL JOINTS PREMATURELY FAILING. IMPENDING FAILURE IDENTIFIED DURING ROUTINE SNOW TIRE INSTALLATION . PROBLEM SOUNDS VERY MUCH LIKE THE DURANGO PROBLEM. SERVICE TECHNICIAN SAYS THIS IS A COMMON PROBLEM WITH THE PT CRUISER. OUR VEHICLE IS JUST OUT OF WARRANTY. THIS IS AN ACCIDENT WAITING TO HAPPEN!*AK
CONSUMER RECEIVED RECALL 02V268000 CONCERNING POWER STEERING HOSE. CONSUMER TOOK THE VEHICLE TO THE DEALER. MECHANIC TOOK THE KEY, WENT TO THE VEHICLE, CAME BACK AND GAVE THE CONSUMER THE KEYS. THE HOOD WAS NEVER LIFTED. *AK
NHTSA RECALL 01V288000. DAIMLER/CHRYSLER ISSUED AN INSTRUMENT CLUSTER RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT WAS EXPERIENCING THE SAME PROBLEM AS MENTIONED IN THE RECALL. *AK
YOUR CAMPAIGN NUMBER NHTSA 01V288000. ON OCTOBER 31ST THE CLUSTER PANEL IN MY 2002 PT CRUISER FAILED - AIR BAG, BRAKE AND ENGINE LIGHT LIT UP ON PANEL AND WON'T GO OFF. CALLED CHRYSLER, THEY DENY THERE IS A RECALL. CAR IS IN SHOP AND THEY WANT TO CHARGE ME $692.00 TO FIX. *AK
Official recalls
304V268000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Jun 3, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V215000 · Fuel System, Gasoline:delivery
Aug 8, 2002
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SECONDARY SEAL OVER THE FUEL PUMP MODULE. OWNER NOTIFICATION BEGAN AUGUST 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V288000 · Electrical System:wiring:interior/under Dash
Sep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence & remedy
Consequence: DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04028 · Engine Compartment Fires
Opened Mar 15, 2004 · Closed Jun 18, 2004
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Additional source detail variants (4)
Steering
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:hose, Piping, And Connections
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist System
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.