STEERING WHEEL SHAKES BACK AND FORTH, MAKING IT HARD FOR THE DRIVER TO CONTROL THE VEHICLE. *AK
2002 Chrysler Pt Cruiser
Owner reports · Recalls · Investigations
More warning signs than most Pt Cruiser years
Owner complaints for the 2002 Chrysler Pt Cruiser are substantially higher than the model-year median of 202.
About this comparison →How this year compares
Owner complaints by model year
Compare all Pt Cruiser years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
351 reports with mileage · 160 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
45 reportsI BOUGHT MY CAR NEW, A '02 PT CRUISER, AND THIS IS THE SECOND TIME THAT THE RACK AND PINION HAS CRACKED!!! I HAVE BEEN TOLD THAT THE PART IS ON NATIONAL BACK ORDER, WHICH TELLS ME THAT I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO!!*AK
POWER STEERING FAILED. DEALERSHIP STATES THE POWER STEERING RACK AND PUMP ARE DEFECTIVE. THIS WAS A SUDDEN LOSS OF STEERING. THE PART IS BACK ORDERED UP TO 3 WEEKS WHICH LEADS ME TO BELIEVE THIS IS NOT AN ISOLATED INCIDENT. THERE MUST BE A SIGNIFICANT NUMBER OF RACK FAILURES. *CB
THE CAR HAD A FITTING IN THE POWER ASSIST STEERING SYSTEM THAT WAS LOOSENING. IN A DRIVING CONDITION OF HIGH PRESSURE, THE SYSTEM DEVELOPED AN INSTANT, FAST LEAK, WHICH REACTED TO THE HIGH TEMPERATURES OF THE EXHAUST SYSTEM. THIS REACTION ULTIMATELY STARTED THE FIRE, WHICH BURNED THE ENGINE COMPARTMENT OF THE VEHICLE.*AK SAME…
Read full complaint
THE CAR HAD A FITTING IN THE POWER ASSIST STEERING SYSTEM THAT WAS LOOSENING. IN A DRIVING CONDITION OF HIGH PRESSURE, THE SYSTEM DEVELOPED AN INSTANT, FAST LEAK, WHICH REACTED TO THE HIGH TEMPERATURES OF THE EXHAUST SYSTEM. THIS REACTION ULTIMATELY STARTED THE FIRE, WHICH BURNED THE ENGINE COMPARTMENT OF THE VEHICLE.*AK SAME INCIDENT AS VOQ#10039792 PER CONVERSATION WITH PAUL ABBEY ON 6/16/04. PE04029_CAT
IN THREE INSTANCES ON THE INTERSTATE HIGHWAY THE PT CRUISER WILL DOWNSHIFT INTO FIRST GEAR WHERE IT WILL REMAIN AFTER THE CHECK ENGINE LIGHT APPEARS. THIS HAS HAPPENED ALL TIMES WHEN DRIVING, IN EXCESS, OF 45MPH. AFTER THE PROBLEM, THE PT CRUISER CAN BE DRIVEN, BUT IS LIMITED TO CRAWLING ALONG AT 15 - 20MPH. WE HAVE TAKEN THE…
Read full complaint
IN THREE INSTANCES ON THE INTERSTATE HIGHWAY THE PT CRUISER WILL DOWNSHIFT INTO FIRST GEAR WHERE IT WILL REMAIN AFTER THE CHECK ENGINE LIGHT APPEARS. THIS HAS HAPPENED ALL TIMES WHEN DRIVING, IN EXCESS, OF 45MPH. AFTER THE PROBLEM, THE PT CRUISER CAN BE DRIVEN, BUT IS LIMITED TO CRAWLING ALONG AT 15 - 20MPH. WE HAVE TAKEN THE CAR TO 2 DIFFERENT DEALERSHIPS FOR REPAIR, HOWEVER THE PROBLEM HAS NOT BEEN CORRECTED. CURRENTLY, THIS IS THE 34TH CUMULATIVE DAY IN THE SHOP, AND A TOTAL IN 37 DAYS IN THE LAST 3 MONTHS.*AK
Official recalls
304V268000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Jun 3, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V215000 · Fuel System, Gasoline:delivery
Aug 8, 2002
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SECONDARY SEAL OVER THE FUEL PUMP MODULE. OWNER NOTIFICATION BEGAN AUGUST 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V288000 · Electrical System:wiring:interior/under Dash
Sep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence & remedy
Consequence: DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04028 · Engine Compartment Fires
Opened Mar 15, 2004 · Closed Jun 18, 2004
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Additional source detail variants (4)
Steering
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:hose, Piping, And Connections
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist System
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
Illustration