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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

What owners actually said

326 reports
41,600 miles · Dec 9, 2010
Power Train

DRIVEN SHUDDERING OCCURRED INTERMITTENTLY AT SPEED 30-65MPH. ALMOST STALL CAR TWICE. *TR

NHTSA ODI #10369817

40,000 miles · Dec 6, 2010
Power TrainStructure

PURCHASED A USED 2007 CHRYSLER PACIFICA (6-SPEED AUTO) FROM CHRYSLER DEALER WITH AROUND 40K MILES. IMMEDIATELY NOTICED THAT THE TRANSMISSION SHIFT POINTS WERE NOT WHAT THEY SHOULD BE. THERE WERE VERY NOTICEABLE BANGS WHEN THE CAR SHIFTED GEAR. RETURNED CAR TO DEALER WHO STATED THAT THERE WAS A SERVICE BULLETIN TO REFLASH SHIF…

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PURCHASED A USED 2007 CHRYSLER PACIFICA (6-SPEED AUTO) FROM CHRYSLER DEALER WITH AROUND 40K MILES. IMMEDIATELY NOTICED THAT THE TRANSMISSION SHIFT POINTS WERE NOT WHAT THEY SHOULD BE. THERE WERE VERY NOTICEABLE BANGS WHEN THE CAR SHIFTED GEAR. RETURNED CAR TO DEALER WHO STATED THAT THERE WAS A SERVICE BULLETIN TO REFLASH SHIFT POINTS. THE WORK WAS COMPLETED AND CAR APPEARED TO SHIFT MORE NORMALLY BUT STILL FELT SOME GOOD BUMPS WHEN SHIFTING. TOOK CAR TO DEALER FOR SECOND SERVICE TRIP AND THEY STATED THAT MOTOR MOUNTS NEEDED REPLACED. I SEARCHED THE INTERNET AND FOUND AN UNENDING LIST OF IDENTICAL PROBLEMS. THE MOTOR MOUNTS HAVE FAILED FROM 2004 TILL THE PRESENT. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR

NHTSA ODI #10369311

65,000 miles · Nov 16, 2010
Service Brakes, Hydraulic

FROM THE TIME THE CAR WAS NEW WHEN THE ABS OR TRACTION CONTROL WAS ENGAGED THE CAR MADE A CLICKING NOISE. AS NEVER HAVING A CAR WITH THIS FEATURE I THOUGHT WAS NORMAL. IN MARCH OF 2010 MY BRAKES FAILED ON MY 07 PACIFICA. UPON TAKING THE CAR TO THE DEALER I WAS INFORMED THAT THERE WAS CONTAMINATED FLUID IN THE BRAKE SYSTEM AND…

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FROM THE TIME THE CAR WAS NEW WHEN THE ABS OR TRACTION CONTROL WAS ENGAGED THE CAR MADE A CLICKING NOISE. AS NEVER HAVING A CAR WITH THIS FEATURE I THOUGHT WAS NORMAL. IN MARCH OF 2010 MY BRAKES FAILED ON MY 07 PACIFICA. UPON TAKING THE CAR TO THE DEALER I WAS INFORMED THAT THERE WAS CONTAMINATED FLUID IN THE BRAKE SYSTEM AND THE ENTIRE SYSTEM HAD TO BE REPLACED. NEW CALIPERS, ABS MODULE, LINES, HOSES MASTER CYLINDER ECT. THE BILL WAS $2500 WHICH I HAD TO PAY BECAUSE THEY ARE CLAIMING CONTAMINATED FLUID. I HAD BEEN THE ONLY PERSON TO SERVICE THE BRAKES ON THAT CAR AND DID NOT ADD FLUID WHEN REPLACING THE FRONT PADS. WHEN THE FAILURE OCCURRED THE CAR WOULD COME TO A STOP AND START ROLLING AGAIN. I AVOIDED CRASHING BY STANDING ON THE PEDAL AS HARD AS I COULD. AFTER REPLACING THE ENTIRE BRAKE SYSTEM THE CLICKING HAS STOPPED. I HAVE DRIVEN CHRYSLER/ DODGE CARS FOR 12 YEARS... THIS ONE MAY BE MY LAST. *TR

NHTSA ODI #10366461

56,000 miles · Oct 29, 2010
Steering

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING 35 MPH AND OTHER SPEEDS, THE STEERING WHEEL LOCKED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND RESTARTED IT; THE POWER STEERING RESET ITSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE MOTOR MOUNTS WERE REPLACED. THE FAILURE CONTINUED…

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TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING 35 MPH AND OTHER SPEEDS, THE STEERING WHEEL LOCKED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND RESTARTED IT; THE POWER STEERING RESET ITSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE MOTOR MOUNTS WERE REPLACED. THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

NHTSA ODI #10362879

71,000 miles · Oct 22, 2010
Engine And Engine Cooling

FAILED MOTOR MOUNTS - 2 REPLACED THIS TIME (10/22/10) 2 OTHER SEPARATE TIMES AS WELL. *TR

NHTSA ODI #10361779

Mileage unknown · Oct 6, 2010
SuspensionWheelsCrash

2007 CHRYSLER PACIFICA. CONSUMER WRITES REGARDING DAMAGE IN VEHICLE ACCIDENT *TGW THE CONSUMER STATED THE WHEEL BECAME DETACHED FROM THE VEHICLE WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE AND ULTIMATELY CRASHING INTO A GUARDRAIL. THE WHEEL AND ALL OF ITS COMPONENTS; STEERING KNUCKLE, CV JOINTS, BRAKE LINES, STRUTS ETC, BU…

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2007 CHRYSLER PACIFICA. CONSUMER WRITES REGARDING DAMAGE IN VEHICLE ACCIDENT *TGW THE CONSUMER STATED THE WHEEL BECAME DETACHED FROM THE VEHICLE WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE AND ULTIMATELY CRASHING INTO A GUARDRAIL. THE WHEEL AND ALL OF ITS COMPONENTS; STEERING KNUCKLE, CV JOINTS, BRAKE LINES, STRUTS ETC, BUCKLED UNDER THE VEHICLE. AFTER THE VEHICLE DROPPED DOWN WITH THE TIRE ACTING AS A CUSHION, IT DRAGGED ALONG THE GUARDRAIL UNTIL IT CAME TO A STOP. *JB

NHTSA ODI #10359794

64,000 miles · Oct 6, 2010
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE WOULD NOT START INTERMITTENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FA…

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TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE WOULD NOT START INTERMITTENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

NHTSA ODI #10359403

51,000 miles · Sep 28, 2010
Engine And Engine CoolingPower Train

I PURCHASED A BRAND NEW 2007 CHRYSLER PACIFICA IN APRIL 2007. I'VE HAD PROBLEMS WITH THE ENGINE MOUNTS THREE TIMES ALREADY (JANUARY 2008, AUGUST 2009 AND SEPTEMBER 2010). MOST RECENTLY, I AM EXPERIENCING PROBLEMS WITH THE TRANSMISSION AND OIL PRESSURE BUT THE DEALER DOES NOT SEEM TO THING THERE IS A PROBLEM. I'M TIRED OF THE…

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I PURCHASED A BRAND NEW 2007 CHRYSLER PACIFICA IN APRIL 2007. I'VE HAD PROBLEMS WITH THE ENGINE MOUNTS THREE TIMES ALREADY (JANUARY 2008, AUGUST 2009 AND SEPTEMBER 2010). MOST RECENTLY, I AM EXPERIENCING PROBLEMS WITH THE TRANSMISSION AND OIL PRESSURE BUT THE DEALER DOES NOT SEEM TO THING THERE IS A PROBLEM. I'M TIRED OF THE RUN AROUND THAT I'M GETTING. LAST MONTH, (AROUND THE FIRST WEEK IN AUGUST 2010) I BROUGHT THE CAR TO DEALER BECAUSE IT WOULD NOT START. I ASKED THEM TO CHECK THE TRANSMISSION BECAUSE IT WAS ACTING ODD, CHECK THE BRAKES, CHECK THE ENGINE MOUNTS SINCE I KNEW THESE WERE PROBLEMATIC IN THE PAST. ALSO, ASKED THEM PERFORM AN OIL CHANGE. I WAS TOLD THE CAR NEEDED A NEW BATTERY, SOME BRAKE WORK AND THE TENSIONER NEEDED TO BE REPLACED. AN OIL CHANGE WAS DONE. I WAS TOLD THE ENGINE MOUNTS WERE INSPECTED AND THEY WERE FINE AND THERE WAS NO PROBLEM WITH THE TRANSMISSION. WELL, LITTLE OVER A MONTH LATER AROUND SEPT. 22 2010, THE TRANSMISSION FELT LIKE IT WAS DRAGGING, ENGINE WAS EXTREMELY HOT, RPM'S SEEMED TO BE OUT OF WACK AND THE OIL FUEL WAS REALLY LOW. THE CAR WAS INSPECTED AND I WAS TOLD THE RUBBER AROUND THE ENGINE MOUNTS HAD TO BE REPLACED AND WAS MAKING THE ENGINE PULL AWAY FROM THE TRANSMISSION WHICH WAS CAUSING THE PROBLEM. I WAS TOLD IT WAS NORMAL TO BURN / LOOSE THAT AMOUNT OF OIL. I WAS CHARGED ANOTHER DEDUCTIBLE AND I TOOK THE CAR HOME. WELL TODAY, SEPT. 28TH, I GET IN THE CAR AND THE LOW OIL LIGHT GOES ON AND THE TRANSMISSION STILL SEEMS / FEELS WEIRD. WHAT IS GOING ON WITH CHRYSLER? NOW I HAVE TO BRING THE CAR BACK IN AND MOST LIKELY THEY WILL TRY TO CHARGE ME ANOTHER DEDUCTIBLE TO FIX THE OIL PROBLEM, TRANSMISSION AND/OR ANOTHER ENGINE MOUNT. APPARENTLY, CHRYSLER KNOWS THESE ARE PROBLEMS BUT DOES NOT DO ANYTHING TO HELP THE CONSUMER. THEY SHOULD RECALL THE CAR FOR THE ENGINE MOUNT PROBLEM. HEAVEN FORBID IF I HAVE MY CHILDREN IN THE CAR AND THE ENGINE MOUNTS CRACK AT THE SAME TIME. THIS IS UNACCEPTABLE. *TR

NHTSA ODI #10357994

76,124 miles · Sep 27, 2010
Electrical System

I HAVE A 2007 CHRYSLER PACIFICA TOURING 4.0. THE VEHICLES LIGHTS WILL FLICKER, THE AIR CONDITIONER AND RADIO TURN OFF AND WITHOUT NOTICE THE VEHICLE WILL LOSE TOTAL POWER. NO POWER STEERING, NO HAZARD LIGHTS NOTHING. I HAVE BEEN STRANDED IN THE MIDDLE OF THE BUSY INTERSECTION. I TOOK MY VEHICLE TO THE CHRYSLER DEALERSHIP TO GET …

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I HAVE A 2007 CHRYSLER PACIFICA TOURING 4.0. THE VEHICLES LIGHTS WILL FLICKER, THE AIR CONDITIONER AND RADIO TURN OFF AND WITHOUT NOTICE THE VEHICLE WILL LOSE TOTAL POWER. NO POWER STEERING, NO HAZARD LIGHTS NOTHING. I HAVE BEEN STRANDED IN THE MIDDLE OF THE BUSY INTERSECTION. I TOOK MY VEHICLE TO THE CHRYSLER DEALERSHIP TO GET SERVICED 3 TIMES I PAID $713.00 AND THEY STILL HAVE NOT FIXED THE PROBLEM. I HAVE EMAILED A COMPLAINT WITH CHRYSLER HEADQUARTERS. I WAS GIVEN A CASE MANAGER WHO DOES NOT CALL ME BACK. THIS VEHICLE SHUTS OFF WITHOUT WARNING AND CAN CAUSE DEATH OR INJURY TO MYSELF, MY FAMILY AND OTHERS AND CHRYSLER CAN CARE LESS ABOUT IT. *TR

NHTSA ODI #10357935

118,000 miles · Sep 15, 2010
Power Train

WHILE DRIVING MY VEHICLE (2007 CHRYSLER PACIFICA) BEGINS TO STALL AND SHUDDER. THE ELECTRONIC THROTTLE CONTROL LIGHT BEGAN FLASHING. THE VEHICLE HAS HAD 3 INCIDENTS WHERE THE VEHICLE WILL NOT START AT ALL, AND I WAS STRANDED - ALL RELATED TO THE ETC. *TR

NHTSA ODI #10355781

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.