2007 Chrysler Pacifica

WHEN TURNING TO THE RIGHT OR THE LEFT I CAN HEAR A RUBBING TYPE NOISE. I TOOK IT INTO THE TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS COMPLAINING OF THE NOISE, BUT THE DEALERS COULD NOT DUPLICATE THE PROBLEM. WHEN I TURN I HEAR A RUBBING NOISE AND NOW WHEN I REVERSE THERE IS A LOUD GRINDING/RUBBING NOISE SIMILAR TO THE NOISE THAT I GET WHEN TURNING. THE NOISE GENERALLY OCCURS FIRST THING IN THE MORNING AFTER I HAVE STARTED MY CAR AND REVERSE IT. IF MY CAR HAS BEEN SITTING FOR A WHILE IT WILL DO THE NOISE THEN TOO! I'M UNSURE WHAT IS CAUSING THE NOISE AND SINCE THE DEALERS CAN'T DUPLICATE IT THEY HAVE NOT DONE ANYTHING EITHER. I'M QUITE CONCERNED AS TO WHAT CAN BE CAUSING THESE NOISES AND I DO BELIEVE THAT THEY ARE LINKED! I NOTICED ANOTHER PACIFICA OWNER HAD THE SAME PROBLEM AS I DID SO NOW I KNOW IT'S NOT JUST MY CAR.

PURCHASED THIS CAR USED IN FEBRUARY 2008. SHORTLY THEREAFTER I NOTICED A KNOCK IN THE FRONT WHEN TURNING WHEEL AT LOW SPEEDS (IE, BACKING UP). ALSO FELT SLIGHT VIBRATION ON ACCELERATION. DEALER UNABLE TO FIND ANYTHING UNTIL JUNE 2009. MILES 38733. FRONT TIE ROD WAS BROKEN AND REPLACED BY DEALER. THIS DID NOT RESOLVE THE KNOCK OR THE VIBRATION ON ACCELERATION. KNOCK CONTINUED AND GOT WORSE. AT 61000, THE CAR WAS AGAIN BROUGHT IN FOR THE KNOCKING. AT FIRST LOOK, THE MECHANIC DID NOT SEE A PROBLEM. I EXPLAINED THAT AT EXTREME TURN OF WHEEL AT LOW SPEEDS, THERE IS A DISTINCT KNOCK IN FRONT. AFTER HIS FURTHER INSPECTION, I WAS ADVISED BY SERVICE CENTER THAT THE CAR HAS TWO (2) BROKEN MOTOR MOUNTS AND THIS COULD BE THE SOURCE OF THE KNOCK AND VIBRATION. WAS TAKEN TO DODGE DEALER WHERE PURCHASED TO CONFIRM BROKEN MOTOR MOUNTS. PARTS WERE REPLACED UNDER EXTENDED WARRANTY. STILL DID NOT RESOLVE THE KNOCK.

UPON FAST ACCELERATION OR BRAKING THERE WAS A NOTICEABLE MECHANICAL "CLUNK" AND A SHIFT FORWARD OR BACK IN WEIGHT/MOMENTUM. THIS WAS DUE TO TWO BROKEN/DEFECTIVE MOTOR MOUNTS DISCOVERED DURING THE COURSE OF A 64,000 MILE SERVICE MAINTENANCE CHECK. SHORTLY AFTER DROPPING THE CAR OFF FOR SERVICE ON 2/17/11 I RECEIVED A CALL FORM THE DEALER ALERTING ME TO THE FACT THAT WHEN THE ACCELERATOR IS PRESSED THE ENGINE WOULD RISE TO WITHIN TWO INCHES OF THE INTERIOR OF THE HOOD. THE DEALER REPLACED THE MOUNTS AND SHOWED ME THE BAD PARTS AND EXPLAINED WHY THEY FAIL AND DRAIN THEIR LIQUID FILLER. ALTHOUGH MY CAR IS WELL OUT OF WARRANTY I CONTACTED CHRYSLER TO ASK THEM TO COVER THE COST OF THE REPAIR AND THEY TOLD ME THAT THIS WAS TYPICAL MECHANICAL WEAR AND TEAR ON THE VEHICLE AND IS NOT COVERED IN OR OUT OF WARRANTY. I PERSONALLY VIEW THIS AS DEFECTIVE PARTS AND ENGINEERING. I HAVE OWNED MANY CARS OVER THE YEARS AND HAVE NOT HAD TO REPLACE A MOTOR MOUNT. FURTHER I SIMPLY WENT ON TO THE INTERNET AND GOOGLED "MOTOR MOUNTS 2007 PACIFICA" AND CAME UP WITH MANY, MANY CASES OF THE SAME PROBLEMS WITH PACIFICA'S. I CANNOT SPEAK TO THE ISSUE OF DIRECT SAFETY ISSUES WITH THIS PROBLEM BUT SURELY WITH A MOTOR IMPROPERLY SECURED THE POTENTIAL FOR DANGER IS PARAMOUNT. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION FAILED TO SHIFT TO SECOND GEAR WITHOUT WARNING. THE DEALER WAS NOT INFORMED SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, NOR DID THE CONTACT INFORM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT A RELAY SWITCH WAS DAMAGED DUE TO WATER AND WITHOUT IT THE COMPUTER MALFUNCTIONED. THE ENGINE MOUNT ALSO FAILED CAUSING THE TORQUE CONVERTER TO DEPOSIT SHARDS OF METAL INTO THE RUBBER SEAL AROUND THE TORQUE CONVERTER AND AS A RESULT HE NEEDED TO HAVE THE TRANSMISSION REBUILT. THE PRIVATE MECHANIC WAS PERFORMING THE REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 86,000. UPDATED 3/28/11 *CN UPDATED 04/29/11

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE WOULD SUDDENLY STALL AND THERE WOULD BE A LOSS OF STEERING AND BRAKES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO AND AFTER THE STALL. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THEY STATED THAT THEY FOUND A BURNT WIRE IN THE ENGINE WHICH MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE STILL OCCURRED ON AN INTERMITTENT BASIS SINCE THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. THE VIN WAS UNAVAILABLE.

THERE IS A NOISE COMING FROM SUSPENSION OR STEERING. IT OCCURS WHEN BACKING OUT AND TURNING. TWO LOUD CLUNKS. ONE WHEN BACKING UP AND TURNING, ONE WHEN STRAIGHTENING UP THE WHEELS. ALSO, WHEN TURNING WHILE DRIVING, MANY TIMES THERE IS A NOISE COMING FROM STEERING - FEELS LIKE A SHORT GRIND RESONATING INTO THE STEERING WHEEL. AT FIRST I THOUGH IT WAS A TIRE HITTING ON SOMETHING ON THE CAR. I'VE BEEN COMPLAINING ABOUT THIS SINCE THE CAR WAS NEW ( 2007 CHRYSLER PACIFICA). NOT UNTIL LAST YEAR, DID DEALER TAKE THIS SERIOUSLY AND TOOK A LOOK AT IT. CAR WAS IN FOR A TOTAL OF THREE OR FOUR TIMES. ONCE FOR AS LONG AS THREE WEEKS. I AM BEING TOLD THE CROSS MEMBER WAS REPLACED. UNFORTUNATELY, THE CAR IS STILL MAKING THE SAME NOISES AND I AM AFRAID IT IS A SAFETY ISSUE. DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR. I THINK IT IS A BIG SAFETY ISSUE. SURE FEELS LIKE SOMETHING ISN'T RIGHT. *TR

SHORTLY AFTER PURCHASING THIS VEHICLE FROM THE DEALER IN OCTOBER 2008, I NOTICED THAT THE CAR SEEMED TO LURCH WHEN I STEPPED ON THE GAS FROM A FULL STOP. I BROUGHT IT BACK TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY DID NOT THINK THERE WAS A PROBLEM. IN 2009, THEY WENT OUT OF BUSINESS AND I TOOK THE CAR TO BE INSPECTED BY ANOTHER DEALERSHIP. THEY FOUND THAT TWO ENGINE MOUNTS WERE BROKEN. LUCKILY IT WAS COVERED BY THE WARRANTY. AT MY LAST INSPECTION, IT WAS FOUND THAT MY OTHER TWO MOUNTS HAVE BROKEN. THIS I HAD TO PAY OUT OF MY OWN POCKET, AS THE WARRANTY EXPIRED. I AM WONDERING IF I AM GOING TO HAVE TO KEEP REPLACING THESE EVERY YEAR? ALSO, IS THIS A FIRE HAZARD? IS THIS A HAZARD IN A CAR ACCIDENT? I THINK CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS PROBLEM AND COME UP WITH A SOLUTION TO PERMANENTLY FIX THE ENGINE MOUNTS. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ALLOWED THE VEHICLE TO DECELERATE TO APPROXIMATELY 40 MPH BEFORE HE WAS ABLE TO ACCELERATE SUCCESSFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.