← New search

2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

What owners actually said

326 reports
62,000 miles · Sep 7, 2010
Electrical System

MY 2007 CHRYSLER PACIFICA HAS START UP ISSUES. REGULARLY IT WILL NOT START ON THE FIRST TRY. DEALER SHOP DOES NOT KNOW THE CAUSE OF THIS PROBLEM. SEVERAL REPORTS IN ONLINE FORUM ABOUT THIS PROBLEMS WITH PACIFIC. I CALLED CHRYSLER REPRESENTATIVE,BUT DID NOT HELP. *TR

NHTSA ODI #10354382

38,500 miles · Aug 12, 2010
Electrical SystemParking BrakeSuspension

WARRANT OF MERCHANTABILITY- IMPLIED WARRANTY THAT STATES A VEHICLE WILL RUN LIKE IT'S SUPPOSED TO RUN, APPLYING TO THE BASIC FUNCTIONS OF THE CAR. THE BUYER MUST PROVE A DEFECT WAS PRESENT AT THE TIME OF PURCHASE. 'CAR DID NOT START X2 AT DEALER AND REQUIRED A JUMP START- I WAS INFORMED IT WAS A RESULT OF BEING LOW ON GAS AND H…

Read full complaint

WARRANT OF MERCHANTABILITY- IMPLIED WARRANTY THAT STATES A VEHICLE WILL RUN LIKE IT'S SUPPOSED TO RUN, APPLYING TO THE BASIC FUNCTIONS OF THE CAR. THE BUYER MUST PROVE A DEFECT WAS PRESENT AT THE TIME OF PURCHASE. 'CAR DID NOT START X2 AT DEALER AND REQUIRED A JUMP START- I WAS INFORMED IT WAS A RESULT OF BEING LOW ON GAS AND HAVING SAT OUT IN THE HOT SUN. UNIFORM COMMERCIAL CODE- DEALER DISCLAIMED A WARRANT OF MECHANIC ABILITY, GIVING THE CONSUMER THE RIGHT TO CHALLENGE THE DISCLAIMER USING THE FEDERAL UNIFORM COMMERCIAL (UCC). THE UCC CAN BE USED TO CANCEL THE SALE OF A USED CAR. UNFAIR AND DECEPTIVE ACTS AND PRACTICES (UDAP LAW) - THESE LAWS CAN BE USED EVEN IF THE CAR IS SOLD AS IS, AS LONG AS THE DEALER IS GUILTY OF A VERBAL DECEPTION OR FAILURE TO DISCLOSE INFORMATION ABOUT THE VEHICLE. '2007 CHRYSLER PACIFICA 'I PURCHASED THE CAR LESS THAN 1 MONTH AGO AND HAVE DRIVEN LESS THAN 2000 MILES. I AM EXTREMELY UPSET BECAUSE I BELIEVE THAT HERITAGE KNOWINGLY SOLD ME AN UNSOUND CAR. THE DEALER IS GUILTY OF VERBAL DECEPTION AND FAILURE TO VERBALLY DISCLOSE INFORMATION ABOUT THE VEHICLE. 'THIS CAR WAS INVOLVED IN AN ACCIDENT AND I WAS NOT MADE AWARE OF THE SEVERITY OF THE ACCIDENT OR THE ISSUES THE CAR HAD AS A RESULT. ' I HAVE ATTEMPTED TO GET THE CAR SERVICED AND REPAIRED TO LITTLE AVAIL. THE CAR CONTINUES TO HAVE SERIOUS MECHANICAL ISSUES( INDICATING A FRAME ISSUE OR DRIVE TRAIN ISSUE) ' I BELIEVE THE DEALER KNOWINGLY SOLD THE CAR TO ME AND PURPOSELY WITHHELD THE EXTENT OF DAMAGE THE CAR HAD IN THE PRIOR ACCIDENT, AS WELL AS THE CAR'S IMPROPER BASIC FUNCTIONING. THE CONSUMER PROTECTION ACT UNFAIR TRADE PRACTICES: FALSELY REPRESENTED THE CAR AS A SAFE, CAR WITHOUT MAJOR DEFECTS, AND NO PROBLEMS WITH ANY PARTS OF THE CAR- PRESENTED THE CAR AS BEING SOUND AND ABLE TO ADHERE TO BASIC FUNCTIONING (BATTERY ISSUES, ELECTRICAL ISSUES, BRAKE ISSUES, DRIVE TRAIN ISSUES, INVOLVED A MVC) AND DID NOT DISCLOSE HISTORY OF PART. *TR

NHTSA ODI #10349040

31,820 miles · Jul 21, 2010
Vehicle Speed ControlInjury

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT HER VEHICLE WAS PARKED WITH THE ENGINE ON WHEN SHE WALKED AWAY FROM THE VEHICLE. WHEN SHE RETURNED TO THE VEHICLE AND TURNED THE IGNITION OFF WHILE THE VEHICLE WAS IN PARK IT SUDDENLY ACCELERATED BACKWARDS INTO HER DRIVEWAY ON A BUSY STREET IN FRONT OF HER H…

Read full complaint

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT HER VEHICLE WAS PARKED WITH THE ENGINE ON WHEN SHE WALKED AWAY FROM THE VEHICLE. WHEN SHE RETURNED TO THE VEHICLE AND TURNED THE IGNITION OFF WHILE THE VEHICLE WAS IN PARK IT SUDDENLY ACCELERATED BACKWARDS INTO HER DRIVEWAY ON A BUSY STREET IN FRONT OF HER HOME. SHE FINALLY MANAGED TO GET INTO THE VEHICLE BUT SHE COULD NOT REMOVE THE KEYS FROM THE IGNITION. SHE WAS ABLE TO GAIN CONTROL OF THE STEERING WHEEL AND SLOW THE VEHICLE DOWN. WHEN SHE FORCED THE VEHICLE INTO NEUTRAL GEAR THE VEHICLE MADE A SQUEALING NOISE AND CONTINUED TO ACCELERATE BACKWARDS. SHE HAD TO USE THE MANUAL TRANSMISSION OPTION IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT SHE SUSTAINED SOME ABRASIONS AND WHIP LASH WHEN THE FAILURE OCCURRED. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS PARKED IN HER DRIVEWAY WHEN THE COMPLAINT WAS FILED. CHRYSLER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 31,820.

NHTSA ODI #10344561

16,169 miles · May 17, 2010
Parking Brake

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE PARKING BRAKE ENGAGED UNKNOWINGLY FROM THE PRIOR DAY. THE PARKING BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE PARKING BRAKE WAS DISENGAGED, FOLLOWED BY AN ABRUPT STOP. THE VEHICLE FAILED TO PROCEED IN A FORWARD DIRECTION.…

Read full complaint

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE PARKING BRAKE ENGAGED UNKNOWINGLY FROM THE PRIOR DAY. THE PARKING BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE PARKING BRAKE WAS DISENGAGED, FOLLOWED BY AN ABRUPT STOP. THE VEHICLE FAILED TO PROCEED IN A FORWARD DIRECTION. THE GEAR WAS SHIFTED INTO REVERSE AND THEN INTO THE DRIVE POSITION. THE VEHICLE WAS ABLE TO CONTINUE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THE BRAKE PEDAL FUNCTIONED AS DESIGNED. THE FAILURE MILEAGE WAS 16,169.

NHTSA ODI #10330794

45,000 miles · Apr 27, 2010
Engine And Engine Cooling

2007 PACIFICA LTD $38,000.00 MAY 2009: JOB#1 WHITE SMOKE COMING FROM ENGINE AT 45K MILES. DEALERSHIP REPLACED VALVE SEALS ON BOTH BANKS. JOB#3 THEY ALSO HAD TO REPLACE SPARK PLUGS AND DECARB ENGINE DUE TO THE SMOKE. I HAD TO AGREE TO PAY FOR HALF OF THIS (NOT WARRANTY ITEM - ALTHOUGH THE WARRANTY WORK FROM THE SMOKE FROM…

Read full complaint

2007 PACIFICA LTD $38,000.00 MAY 2009: JOB#1 WHITE SMOKE COMING FROM ENGINE AT 45K MILES. DEALERSHIP REPLACED VALVE SEALS ON BOTH BANKS. JOB#3 THEY ALSO HAD TO REPLACE SPARK PLUGS AND DECARB ENGINE DUE TO THE SMOKE. I HAD TO AGREE TO PAY FOR HALF OF THIS (NOT WARRANTY ITEM - ALTHOUGH THE WARRANTY WORK FROM THE SMOKE FROM BROKEN GASKETS IS WHAT CAUSED THIS DAMAGE) JOB#2 IS LISTED ON MY REPAIR TICKET BUT WAS NEVER DISCUSSED WITH ME. DURING 27 POINT INSPECTION THEY FOUND THE ENGINE MOUNT WAS BROKEN. NEVER DISCUSSED WITH ME - NEVER FIXED. I'VE BEEN DRIVING AROUND LIKE THIS FOR WHO KNOWS HOW LONG. I'M WONDERING IF MY AXLE IS MESSED UP NOW AS WELL. I WILL BE TALKING TO THE CHRYSLER / DODGE SERVICE MANAGER TOMORROW AND THREATENING HIM WITH THE ATTORNEY GENERAL IF THEY DO NOT FIX THIS. BROKEN ENGINE MOUNTS SHOULD DEF BE A RECALL!! *TR

NHTSA ODI #10327828

63,000 miles · Apr 15, 2010
Steering

STEERING WHEEL SHAKES VIOLENTLY EVERYTIME WHEN '07 CHRYSLER PACIFICA IS SLOWING DOWN. BROUGHT IN FOR SERVICE AND WAS TOLD THE CAR NEEDED A NEW FRONT MOTOR MOUNT. NOT COVERED UNDER ANY WARRANTY. SEARCH OF THE INTERNET SHOWS MULTIPLE PROBLEMS OF CHRSYLER PACIFICA MOTOR MOUNT REPLACEMENT, AND NEEDING TO REPLACE MULTIPLE TIMES. …

Read full complaint

STEERING WHEEL SHAKES VIOLENTLY EVERYTIME WHEN '07 CHRYSLER PACIFICA IS SLOWING DOWN. BROUGHT IN FOR SERVICE AND WAS TOLD THE CAR NEEDED A NEW FRONT MOTOR MOUNT. NOT COVERED UNDER ANY WARRANTY. SEARCH OF THE INTERNET SHOWS MULTIPLE PROBLEMS OF CHRSYLER PACIFICA MOTOR MOUNT REPLACEMENT, AND NEEDING TO REPLACE MULTIPLE TIMES. DEALERSHIP ONLY GUARANTEES NEW MOTOR MOUNT FOR 12 MONTHS, OR 12,000 MILES. *TR

NHTSA ODI #10325832

10,000 miles · Mar 16, 2010
Power TrainSuspension

I AM SURE THAT YOU ARE SWAMPED WITH TOYOTA ISSUES, BUT WE CHRYSLER OWNERS ARE GETTING UPSET AT THE PERFORMANCE ALSO. BROKEN MOTOR MOUNTS, TORQUE CONVERTERS, ROUGH IDLES, STALLING, BUMPING GEARS, ETC. MY 2007 CHRYSLER PACIFICA IS THE ROUGHEST TRANSMISSION I HAVE EVER DRIVEN IN MY 38 PLUS YEARS OF DRIVING, STALLING ON MORNING ST…

Read full complaint

I AM SURE THAT YOU ARE SWAMPED WITH TOYOTA ISSUES, BUT WE CHRYSLER OWNERS ARE GETTING UPSET AT THE PERFORMANCE ALSO. BROKEN MOTOR MOUNTS, TORQUE CONVERTERS, ROUGH IDLES, STALLING, BUMPING GEARS, ETC. MY 2007 CHRYSLER PACIFICA IS THE ROUGHEST TRANSMISSION I HAVE EVER DRIVEN IN MY 38 PLUS YEARS OF DRIVING, STALLING ON MORNING START-UPS, BANGING NOISES IN THE FRONT AROUND TURNS, AND THE LIST GOES ON. CHRYSLER MUST DO SOMETHING ON THIS DISCONTINUED PACIFICA MODEL, THE 4.0 LITRE TOURING. LIKE MOST OWNERS OF THE CHRYSLER PIECE, THIS IS THE LAST CHRYSLER I WILL EVER OWN, OR PERHAPS MAYBE THEY, OR NO-ONE EVEN CARES. THESE NUMEROUS REPEATING COMPLAINTS SHOULD BE TAKEN CARE OF, OR DOES IT TAKE DEATHS TO GET ATTENTION, AND HOW MANY DOES IT TAKE? IS 54 ENOUGH, AS I READ IN THE USA TODAY ABOUT HOW MANY GAS AND BRAKE RELATED DEATHS ARE BEING INVESTIGATED BECAUSE OF TOYOTA GREED? *TR

NHTSA ODI #10320100

30,000 miles · Mar 10, 2010
Structure

WE PURCHASED A 2007 PACIFICA BRAND NEW AND ARE HAVING MOTOR MOUNT ISSUES AFTER 30,000 MILES. WHEN WE TOOK THE VEHICLE IN AND NOTIFIED THE DEALER, THEY STATED THAT THE MOTOR MOUNTS ARE BAD AND THAT WE'D HAVE TO TAKE THE CAR TO THE CHRYSLER DEALER FROM WHOM WE PURCHASED THE CAR. UNFORTUNATELY, THEY HAVE SINCE GONE OUT OF BUSINES…

Read full complaint

WE PURCHASED A 2007 PACIFICA BRAND NEW AND ARE HAVING MOTOR MOUNT ISSUES AFTER 30,000 MILES. WHEN WE TOOK THE VEHICLE IN AND NOTIFIED THE DEALER, THEY STATED THAT THE MOTOR MOUNTS ARE BAD AND THAT WE'D HAVE TO TAKE THE CAR TO THE CHRYSLER DEALER FROM WHOM WE PURCHASED THE CAR. UNFORTUNATELY, THEY HAVE SINCE GONE OUT OF BUSINESS. THERE ARE NUMEROUS CONSUMERS WITH THE SAME MOTOR MOUNT ISSUE ON THEIR CHRYSLER PACIFICAS AT THIS LINK: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-PACIFICA/TNPD19HVINL2SPNH1/P4#LASTPOST . PLEASE HELP US. *TR

NHTSA ODI #10318432

35,868 miles · Feb 20, 2010
Service Brakes, Hydraulic

LOUD THUMPING SOUND WHEN BRAKES ARE APPLIED. SOUND SEEMS TO BE COMING FROM RIGHT REAR BRAKE. DEALER HAS REPLACED SLIPPER PART # 5102476-AA,CALIPER # 5114440-AA,BRAKE ROTOR #4721240-AF AND HUB BRAKE 4721354-AB. THIS HAS NOT SOLVED THE PROBLEM. DEALER STATES THEY HAVE REQUESTED HELP FROM CHRYSLER ON THIS PROBLEM BUT I HAVE HAD NO …

Read full complaint

LOUD THUMPING SOUND WHEN BRAKES ARE APPLIED. SOUND SEEMS TO BE COMING FROM RIGHT REAR BRAKE. DEALER HAS REPLACED SLIPPER PART # 5102476-AA,CALIPER # 5114440-AA,BRAKE ROTOR #4721240-AF AND HUB BRAKE 4721354-AB. THIS HAS NOT SOLVED THE PROBLEM. DEALER STATES THEY HAVE REQUESTED HELP FROM CHRYSLER ON THIS PROBLEM BUT I HAVE HAD NO RESPONSE FROM THE DEALER AS OF 02/20/2010. *TR

NHTSA ODI #10312378

24,686 miles · Jan 21, 2010
Power Train

WE OWN A 2007 PACIFICA, WE LOVE THIS CAR, BUT THE TRANSMISSION IS SO BAD, WE HAVE TAKEN IT TO THE DEALER 8 TIMES TO HAVE THE PROBLEM FIXED. TO NO AVAIL IT IS STILL NOT FIXED, THE PROBLEM WITH THE TRANSMISSION IS A SHIFTING ISSUE IT JUST DOES NOT SHIFT ALL THE TIME. THE DEALER HAS FLASHED THE COMPUTER, REBUILT THE TRANSMISSION, A…

Read full complaint

WE OWN A 2007 PACIFICA, WE LOVE THIS CAR, BUT THE TRANSMISSION IS SO BAD, WE HAVE TAKEN IT TO THE DEALER 8 TIMES TO HAVE THE PROBLEM FIXED. TO NO AVAIL IT IS STILL NOT FIXED, THE PROBLEM WITH THE TRANSMISSION IS A SHIFTING ISSUE IT JUST DOES NOT SHIFT ALL THE TIME. THE DEALER HAS FLASHED THE COMPUTER, REBUILT THE TRANSMISSION, AND REPLACED THE TORQUE CONVERTER, STILL NOTHING WORKS. CHRYSLER WILL NOT REPLACE THE TRANSMISSION THOUGH, EVEN THOUGH I THINK THERE IS A DEFECT SOMEWHERE IN THE TRANSMISSION FOR NOTHING AT ALL TO FIX THE PROBLEM. OF COURSE NOW IT IS OUT OF WARRANTY SO NOW THEY WILL BE HAPPY TO CHANGE THE TRANSMISSION YEAH FOR 4200.00. I JUST WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS SCAM THAT CHRYSLER FED ME. IT IS TO BAD TOO, AS I HAVE OWNED CHRYSLERS FOR OVER 25 YEARS AND THIS IS HOW THEY TREAT THERE LOYAL CUSTOMERS. WILL NOT BE BUYING ANYMORE CHRYSLERS. *TR

NHTSA ODI #10301810

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.