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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

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When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

What owners actually said

326 reports
Mileage unknown · Jul 19, 2011
SteeringSuspension

REAR ENGINE MOUNTS ARE DEFECTIVE IN VEHICLE, THE ENGINE IS SHIFTING WITHIN THE CAR CAUSING IT TO HIT THE TRANSMISSION. ADDITIONALLY, THE CONTROL ARM WITHIN THE CAR IS BROKEN AND LOOSE. THERE WAS A RECALL ON THE 2008 CHRYSLER PACIFICA FOR THE SAME PROBLEM BECAUSE THE DRIVER CAN LOOSE CONTROL OF THE VEHICLE WHILE IN OPERATION. …

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REAR ENGINE MOUNTS ARE DEFECTIVE IN VEHICLE, THE ENGINE IS SHIFTING WITHIN THE CAR CAUSING IT TO HIT THE TRANSMISSION. ADDITIONALLY, THE CONTROL ARM WITHIN THE CAR IS BROKEN AND LOOSE. THERE WAS A RECALL ON THE 2008 CHRYSLER PACIFICA FOR THE SAME PROBLEM BECAUSE THE DRIVER CAN LOOSE CONTROL OF THE VEHICLE WHILE IN OPERATION. MY 2007 IS CURRENTLY BEING LOOKED AT FOR THIS ISSUE. CAUSE AS STATED BY MECHANIC: INTERNAL FAILURE OF THE STEERING GEAR AND BOTH LOWER CONTROL ARMS BUSHINGS BROKEN AND LOOSE. *KB

NHTSA ODI #10413552

60,579 miles · Jul 9, 2011
Engine And Engine Cooling

IN OCT/07 WE BOUGHT A 07 CHRYSLER PACIFICA & A MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT FROM DARCARS CHRYSLER OF FAIRFAX. IN FEB/09 DARCARS PERFORMED OIL/FILTER CHANGE SERVICES. IN APR/09 THE PACIFICA BEGAN SMOKING FROM THE EXHAUST AT START UP, RUNNING LOW ON OIL, & MAKING ENGINE NOISE & SPUTTERING DURING OPERATION. IN MAY/…

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IN OCT/07 WE BOUGHT A 07 CHRYSLER PACIFICA & A MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT FROM DARCARS CHRYSLER OF FAIRFAX. IN FEB/09 DARCARS PERFORMED OIL/FILTER CHANGE SERVICES. IN APR/09 THE PACIFICA BEGAN SMOKING FROM THE EXHAUST AT START UP, RUNNING LOW ON OIL, & MAKING ENGINE NOISE & SPUTTERING DURING OPERATION. IN MAY/09 WE TOLD DARCARS THE PACIFICA WAS SMOKING FROM THE EXHAUST AT START UP, RUNNING LOW ON OIL, & MAKING ENGINE NOISE & SPUTTERING DURING OPERATION. DARCARS SAID THEY WERE UNABLE TO DUPLICATE THE CONCERN, CHANGED THE OIL/FILTER, ROTATED TIRES, & DID A 16 POINT VEHICLE CHECK UP. IN JUN/09 WE TOLD DARCARS THE PACIFICA CONTINUED TO SMOKE FROM THE EXHAUST AT START UP, RUN LOW ON OIL, & MAKE ENGINE NOISE & SPUTTER DURING OPERATION. DARCARS SAID THEY WE UNABLE TO DUPLICATE THE CONCERN & MADE NO REPAIRS. IN SEPT/09 THE PACIFICA SUDDENLY BECAME INOPERABLE WHILE DRIVING 40MPH IN RUSH HOUR TRAFFIC. WE TOWED THE PACIFICA TO DARCARS & TOLD THEM THE PACIFICA CONTINUED TO SMOKE FROM THE EXHAUST AT START UP, RUN LOW ON OIL, MAKE ENGINE NOISE & SPUTTER DURING OPERATION, & SUDDENLY BECAME INOPERABLE WHILE GOING 40MPH IN RUSH HOUR TRAFFIC. IN OCT/09 DARCARS DOCUMENTED SLUDGE IN THE ENGINE, RECOMMENDED A TEAR DOWN FOR FURTHER DIAGNOSIS, & LATER INFORMED US THEIR RECOMMENDATION WAS DENIED BY OUR MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT DUE TO LACK OF PROPER MAINTENANCE. WE TRY TO CONTACT OUR MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT DECISION MAKER SEEKING CLARIFICATION ABOUT HOW THEY DENY PROTECTION DUE TO LACK OF PROPER MAINTENANCE WITHOUT SEEING THE PACIFICA OR SPEAKING TO THEIR CUSTOMER. WE NEVER GET FURTHER THAN THE INITIAL OPERATOR. THE DEALER FINDS A PROBLEM & OUR MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT WILL NOT ATTEMPT TO FIND THE CAUSE, THUS, LEAVING US UNPROTECTED. FEELING VICTIMIZED, ABANDONED, & CONFUSED WE SEEK CONCERN RESOLUTION DIRECTION

NHTSA ODI #10412511

Mileage unknown · Jul 9, 2011
Air BagsCrash

ON JULY 30, 2009, THE AIRBAGS ON MY 2007 PACIFICA DID NOT DEPLOY DURING A MOTOR VEHICLE ACCIDENT. I WAS HIT FROM BEHIND AND MY VEHICLE HIT MULTIPLE TREES BEFORE CRASHING INTO A LARGER ONE, STOPPING MY VEHICLE. MY HEAD HIT AND BROKE THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY. I SUFFERED SEVERAL INJURIES RELATED TO THE ACCIDENT. …

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ON JULY 30, 2009, THE AIRBAGS ON MY 2007 PACIFICA DID NOT DEPLOY DURING A MOTOR VEHICLE ACCIDENT. I WAS HIT FROM BEHIND AND MY VEHICLE HIT MULTIPLE TREES BEFORE CRASHING INTO A LARGER ONE, STOPPING MY VEHICLE. MY HEAD HIT AND BROKE THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY. I SUFFERED SEVERAL INJURIES RELATED TO THE ACCIDENT. *TR

NHTSA ODI #10411632

85,000 miles · Jun 17, 2011
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling

THE CAR CONTINUES TO STALL AT LOW SPEEDS. WE HAVE TAKEN TO MECHANIC AND THEY DO NOT FIND ANY SERVICE ALERTS, AND WEREN'T ABLE TO DUPLICATE ON A TEST DRIVE. IT IS STARTING TO PICK UP IN FREQUENCY TO WHERE IT IS DOING IT EVERY OTHER DAY NOW. I ALSO CALLED THE SERVICE GROUP AT THE CHRSYLER DEALER I PURCHASED IT FROM, AND THEY SA…

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THE CAR CONTINUES TO STALL AT LOW SPEEDS. WE HAVE TAKEN TO MECHANIC AND THEY DO NOT FIND ANY SERVICE ALERTS, AND WEREN'T ABLE TO DUPLICATE ON A TEST DRIVE. IT IS STARTING TO PICK UP IN FREQUENCY TO WHERE IT IS DOING IT EVERY OTHER DAY NOW. I ALSO CALLED THE SERVICE GROUP AT THE CHRSYLER DEALER I PURCHASED IT FROM, AND THEY SAID THEY CAN ONLY DO WHAT I HAD ALREADY DONE WITH THE OTHER MECHANIC SHOP. I WENT TO THE CHRYSLER FORUM TO POST AND SEE IF ANYONE ELSE HAD EXPERIENCED THIS, AND SEE NUMEROUS POSTINGS OF THIS ISSUE OVER THE YEARS. I AM VERY CONCERNED WITH THE SAFETY OF MY FAMILY, AS WHEN THE CAR STALLS, IT LOCKS UP AND I LOSE CONTROL. I HAVE TO PULL OVER AND RESTART.

NHTSA ODI #10408115

30,000 miles · May 24, 2011
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL VIBRATION WHEN SHIFTING FROM REVERSE TO FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE A FAILURE YET THE FAILURE PERSISTED. THE MECHANIC ADVISED THAT THE MOTOR MOU…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL VIBRATION WHEN SHIFTING FROM REVERSE TO FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE A FAILURE YET THE FAILURE PERSISTED. THE MECHANIC ADVISED THAT THE MOTOR MOUNT WAS FRACTURED, WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 69,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI #10402554

40,000 miles · May 23, 2011
Electrical System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN INSERTING AND TURNING THE KEY IN THE IGNITION, THERE WAS AN ABNORMAL CLICKING AND THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE KEY, DEPRESS THE BRAKE PEDAL, SHIFT INTO NEUTRAL, AND SHIFT INTO PIN ORDER TO GET THE KEY TO MOVE AND START THE VEH…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN INSERTING AND TURNING THE KEY IN THE IGNITION, THERE WAS AN ABNORMAL CLICKING AND THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE KEY, DEPRESS THE BRAKE PEDAL, SHIFT INTO NEUTRAL, AND SHIFT INTO PIN ORDER TO GET THE KEY TO MOVE AND START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED A COMPUTER MECHANISM AND THE STARTER YET, THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS 68,562 AND THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

NHTSA ODI #10402375

40,819 miles · May 16, 2011
Power Train

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO…

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TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE TRANSMISSION. THE CURRENT MILEAGE WAS 40,900 AND THE FAILURE MILEAGE WAS 40,819.

NHTSA ODI #10401112

35,000 miles · Apr 28, 2011
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A NOISE OUTSIDE OF THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED A FAULTY MOTOR AND TRANSMISSION MOUNT. THE TECHNICIAN STATED THAT THE DEFECT WAS A COMMON OCCURRENCE, AN…

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TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A NOISE OUTSIDE OF THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED A FAULTY MOTOR AND TRANSMISSION MOUNT. THE TECHNICIAN STATED THAT THE DEFECT WAS A COMMON OCCURRENCE, AND A SERIOUS SAFETY ISSUE. THREE YEARS AGO, ONE OF THE TWO MOTOR MOUNTS WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SECOND DIAGNOSTIC TEST WHERE THEY STATED THAT THE MOTOR MOUNT WAS DEFECTIVE, ALTHOUGH IT WAS NOT THE ONE PREVIOUSLY REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE CASE MANAGER REGARDING THE REPAIR. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10398151

Mileage unknown · Mar 27, 2011
Engine And Engine Cooling

I HAVE A 2007 PACIFICA AND HAVE REPLACED 2 MOTOR MOUNTS(FIRST TIME SHORTLY AFTER I PURCHASED IT IN 2007),2 TIRE RODS(2009 &2010),AND RECENTLY 2 STAB LINKS WITHIN A 6 MONTH PERIOD(AUG.2010,MARCH 2011).ALSO MY CAR HAS STALLED TWICE WHEN DRIVING 25-30 MILES PER HOUR.MY CHECK ENGINE LIGHT IS ON DUE TO AN EMISSION LEAK THAT THEY SAY …

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I HAVE A 2007 PACIFICA AND HAVE REPLACED 2 MOTOR MOUNTS(FIRST TIME SHORTLY AFTER I PURCHASED IT IN 2007),2 TIRE RODS(2009 &2010),AND RECENTLY 2 STAB LINKS WITHIN A 6 MONTH PERIOD(AUG.2010,MARCH 2011).ALSO MY CAR HAS STALLED TWICE WHEN DRIVING 25-30 MILES PER HOUR.MY CHECK ENGINE LIGHT IS ON DUE TO AN EMISSION LEAK THAT THEY SAY NOW AFTER REPLACING A SENSOR THAT MY GAS TANK HAS A CRACK IN IT.MY RADIATOR HAS A CRACK IN IT AND IS EVAPORATING COOLANT.THIS CAR HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED. *TR

NHTSA ODI #10392997

38,829 miles · Mar 7, 2011
Steering

2007 CHRYSLER PACIFICA WITH 38,829 MILES NEED TO HAVE BOTH OUTER TIE ROD ENDS REPLACED. MY WIFE AND I ARE THE FIRST OWNERS. I FEEL THAT THE MILES ON VEHICLE ARE TO LOW FOR SUCH DAMAGE AND VERY CLOSE TO THE BASIC COVERAGE OR THE INTENT OF COVERAGE. I WILL BE GETTING IT REPAIRED AT MY LOCAL CHRYSLER DEALERSHIP. *TR

NHTSA ODI #10386736

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.