2007 Chrysler Pacifica

FAILED MOTOR MOUNTS. I AM THE ORIGINAL OWNER OF A 2007 CHRYSLER PACIFICA. I TOOK THE VEHICLE TO A DEALER AND WAS INFORMED THAT THE MOTOR MOUNTS HAD FAILED AND NEEDED TO BE REPLACED. CHRYSLER WAS MADE AWARE OF THE FAILURE. AND THEY STATED THAT NO RECALLS HAD BEEN ISSUED. MILEAGE AT THE TIME OF DIAGNOSIS WAS 59,000. AS THE VEHICLE WAS OUT OF THE BASIC WARRANTY, AND MOUNTS ARE NOT COVERED UNDER THE POWERTRAIN WARRANTY, I WAS TOLD I HAVE NO COVERAGE FOR REPAIR OF THIS KNOWN DEFECT. MANUFACTURER SUGGESTED THAT I PAY FOR THE REPAIR AT THE DEALERSHIP, AT THE WILDLY INFLATED DEALER PRICING, AND THEN THEY WOULD SEE IF THERE WAS ANYTHING THEY COULD DO REGARDING A POSSIBLE PARTIAL REIMBURSEMENT AFTER THE FACT. I MAY HAVE BEEN DUMB ENOUGH TO BUY A CHRYSLER, BUT I'M NOT THAT DUMB. AN ESTIMATE FROM A PRIVATE GARAGE WAS 50% LESS. A REVIEW OF THIS SITE AND THE BROADER INTERNET SHOWS THIS TO BE A KNOWN AND COMMON PROBLEM WITH THESE VEHICLES. HOW MANY OF THESE FAILURES NEED TO BE REPORTED BEFORE A RECALL IS ISSUED? *KB

A CHECK ENGINE LIGHT ILLUMINATED AND THE DTC CODE INDICATED A FAULT IN FUEL EVAP SYSTEM. A SMOKE TEST ON THE SYSTEM REVEALED THAT THE PLASTIC EVAP TUBE ON THE FUEL PUMP HAD CRACKED REQUIRING A FUEL PUMP REPLACEMENT. UPON REASSEMBLY IT WAS DETERMINED THAT OVER TIME THE RUBBER EVAP HOSE THAT RUNS BETWEEN THE TWO FUEL PUMPS WAS EITHER TOO SHORT OF HAD SHRUNK IN LENGTH OVER TIME STRESSING THE PLASTIC TUBE CAUSING IT TO BREAK. WHEN RECONNECTING THE RUBBER HOSE IT WAS APPARENT THAT THE HOSE WAS TOO SHORT BECAUSE WHEN THE HOSE WAS RECONNECTED THE EVAP FITTING WAS PULLED SEVERAL DEGREES OFF CENTER. THERE ARE TWO FUEL PUMPS ON THIS MODEL YEAR VEHICLE. ON ONE PUMP THE PLASTIC TUBE HAS A 90 DEGREE BEND AND THE DEFECTIVE PUMP PLASTIC TUBE DOES NOT HAVE A 90 DEGREE BEND. THIS FUEL PUMP WAS A BACK ORDERED ITEM INDICATING NUMEROUS FUEL PUMP ARE BEING REPLACED. TWO CHRYSLER MECHANICS, WHO DID NOT WORK ON MY CAR, STATED THIS IS A COMMON PROBLEM AND THEY HAVE REPLACED A NUMBER OF FUEL PUMPS RECENTLY. CHRYSLER DOES NOT COVER THIS REPAIR UNDER THEIR EXTENDED WARRANTY AND NO TSB'S OR RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THERE WAS INCREASE IN ENGINE RPM READINGS. AS THE CONTACT ACCELERATED FROM THE STOP, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE. THE PEDAL RETURNED TO NORMAL AFTER A FEW SECONDS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT MOTOR MOUNT WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

FROM ONE DAY TO ANOTHER, THE ENGINE LIGHT TURNED ON, THE OIL LIGHT TURNED ON, THE ESP BAS LIGHT TURNED ON, THE CAR SIGN WITH THE CURVED LINES UNDER IT, AND THE AWD SIGN AND THAT'S JUST TO NAME A FEW. THE CAR WAS ALSO NOT REVERSING AND THE CAR WAS SHIFTING REALLY HARD. TOOK IT INTO THE DEALER, AND THEY TOLD MY MECHANIC THAT IT WAS THE COMPUTER, BUT THEY WEREN'T SURE IF THAT WOULD EVEN FIX THE PROBLEM BECAUSE THEY ARE NOT SURE IF THAT IS THE PROBLEM. THEY SAID I WOULD HAVE TO PAY FOR EVERYTHING AND IF THAT DIDN'T FIX IT I WOULD HAVE TO SPEND MORE MONEY UNTIL THEY FOUND THE ACTUAL FIX.AND THE BEST PART IS WHEN THE CAR WAS UNDER WARRANTY THEY HAD TO REPROGRAM THE PCM. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). THIS CAR HAS ALWAYS BEEN KEPT IN TIP TOP SHAPE WITH ITS REGULAR MAINTENANCE, OIL CHANGES AND ETC... DO NOT KNOW WHAT TO DO AT THIS POINT BECAUSE UNDER THE ADVICE OF MY MECHANIC, HE SAYS THIS CAR IS WAY TO NEW TO BE GIVING SO MANY PROBLEMS. ALL I KNOW IS THAT CHRYSLER WILL BE HEARING FROM MY ATTORNEY, BECAUSE FOR WHAT I KNOW THIS IS NOT THE FIRST TIME CHRYSLER HAS HAD PROBLEMS WITH THEIR PCM,TCM WHICH IS THE CARS COMPUTER. SOMEONE PLEASE HELP!!!! I CAN NOT DRIVE THIS CAR ANYMORE, I HAVE A 2 YEAR OLD DAUGHTER AND I REFUSE TO PUT HER IN A CAR THAT IS GOING CRAZY! *TT

ON AUG. 29, 2011, AS I WAS ACCELERATING TO MERGE ONTO THE FREEWAY, THE ENGINE OF MY 2007 CHRYSLER PACIFICA MADE A LOUD POPPING SOUND, THE ENGINE FAILED AND WHITE SMOKE IMMEDIATELY CAME BILLOWING OUT OF THE ENGINE AND INTO THE INTERIOR OF THE VEHICLE. I IMMEDIATELY PULLED OVER AND HAD TO HAVE THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC WHO INSPECTED THE ENGINE SAID IT "THREW A ROD" AND THE ENGINE WAS CRACKED IN 3 PLACES, RENDERING IT IRREPARABLE. LATER I LEARNED THAT CHRYSLER NO LONGER MAKES A LONG-BLOCK ENGINE FOR THE PACIFICA, AND THEREFORE THE ONLY WAY TO REPAIR IT WOULD BE TO START WITH THE SHORT BLOCK AND ADD ON FROM THERE. THE REPAIRS WOULD BE AT LEAST $8,000. THE VEHICLE ONLY HAD 66,426 MILES ON IT AT THE TIME OF THE INCIDENT. I HAVE ALWAYS ADHERED TO THE RECOMMENDED MAINTENANCE SCHEDULE OF THE VEHICLE. THE MECHANIC CONFIRMED THAT THE ENGINE HAD PLENTY OF OIL IN IT AND WAS NOT THE CAUSE OF THE FAILURE. SIX MONTHS PRIOR TO THIS EVENT, I HAD THE RADIATOR AS WELL AS THE ENGINE MOUNTS REPLACED AS THEY WERE WORN AND BROKEN. THREE MONTHS PRIOR TO THE EVENT, THE ELECTRONIC EQUIPMENT THAT CONTROLS THE BRAKING SYSTEM AND TRACTION CONTROL, WAS REPAIRED BY A CHRYSLER DEALER AS WELL. THESE REPAIRS COST ME A TOTAL OF $2400. CHRYSLER HAS REFUSED TO COMPENSATE ME FOR THE LOSS IN VALUE I HAVE HAD TO INCUR WITH THIS VEHICLE. THE KELLY BLUE BOOK VALUE WITH A WORKING ENGINE WAS APPROX. $12,000. NOW THE CAR IS WORTH LESS THAN $2000. *TR

WHEN TURNING THE STEERING, MOSTLY TO THE RIGHT, AT LOW SPEEDS THERE IS A RUBBING, VIBRATION COMING FROM THE FRONT OF THE VEHICLE WHICH IS QUITE LOUD AND CAN BE FELT AS A SHUDDER THROUGH THE STEERING WHEEL. I TOOK THE VEHICLE INTO MY LOCAL DEALERSHIP BUT THEY WERE UNABLE TO REPLICATE THIS PROBLEM DUE TO THE FACT THAT IT IS AN INTERMITTENT ISSUE. I NO LONGER HAVE WARRANTY ON THE VEHICLE BUT FEEL THAT CHRYSLER SHOULD TAKE CARE OF ANY ISSUE THAT IS REPORTED DURING THE WARRANTY PERIOD BUT NOT FIXED DURING THAT TIME. I FEAR THAT EVENTUALLY A STEERING FAILURE WILL OCCUR WHICH MAY HAVE MAJOR CONSEQUENCES. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL KNOCKING NOISE WHEN SHIFTING GEARS. THE DEALER DIAGNOSED THAT THERE WAS A FRACTURED MOTOR MOUNT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS KNOCKED UNCONSCIOUS AS THE VEHICLE CONTINUED UNTIL CRASHING INTO A TREE. THE VEHICLE WAS TOWED AND AWAITING INSPECTION. THE CONTACT BELIEVED THAT THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 92,000.