NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
12 reportsClear category filter14,000 miles · Jul 31, 2015
SteeringSuspensionWheels
WHILE TURNING A CORNER MY STEERING WHEEL TURNED ONE DIRECTION WHILE MY TIRES STAYED STRAIGHT. ALSO WHILE DRIVING DOWN THE HIGHWAY AT 45 MILES AN HOUR. MY CAR WENT INTO THE OPPOSITE LANE ALMOST HEAD ON INTO ANOTHER VEHICLE WHEN MY WHEELS DECIDED TO TURN BACK WHEN I TURNED THE STEERING WHEEL ALMOST TO THE END OF STEERING RATIO. TH…
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WHILE TURNING A CORNER MY STEERING WHEEL TURNED ONE DIRECTION WHILE MY TIRES STAYED STRAIGHT. ALSO WHILE DRIVING DOWN THE HIGHWAY AT 45 MILES AN HOUR. MY CAR WENT INTO THE OPPOSITE LANE ALMOST HEAD ON INTO ANOTHER VEHICLE WHEN MY WHEELS DECIDED TO TURN BACK WHEN I TURNED THE STEERING WHEEL ALMOST TO THE END OF STEERING RATIO. THIS CAR IS GOING TO END UP KILLING SOMEONE. THEN THERE WILL BE A MAJOR LAW SUIT. I REPLACED THE RACK & PINION. WORKED FOR ABOUT A MONTH AND NOW IT IS STARTING TO DO IT AGAIN. ALSO REPLACED THE TIE ROD ENDS. THE BOLTS BACK OUT OR BECOME LOOSE ON THE RACK & PINION. HAVE HAD TO TIGHTEN THEM ON MANY OCCASIONS.
NHTSA ODI #10745403
116,000 miles · May 30, 2014
SteeringSuspension
SINCE I GOT MY 2000 CHRYSLER 300M, EVERYTIME I GO OVER SPEED BUMPS IT SHAKES AND POPS. I ALSO NOTICED EVERYTIME I MAKE A TURN IT GIVES A LOUD POPPING NOISE. EVERYTIME IM GOING 25-35 MPH IT FEELS LIKE MY FRONT TIRES ARE LOOSE AND SHAKY. SEEMS LIKE ITS ONLY GETTING WORSE. *TR
NHTSA ODI #10595009
70,500 miles · Apr 27, 2010
Power TrainSteeringSuspension
MY STEERING HAS A LIFE OF ITS OWN. STEERING PULLS HARD TO THE RIGHT, ALMOST HIT A PUBLIC BUS. I'VE HAD 2 ALIGNMENTS AND BRAND NEW TIRES, THE PROBLEM STILL EXIST. THE FRONT END MAKE A CLUNKING NOISE AND VIBRATES REALLY BADLY. I'VE TAKEN IT TO A CHRYSLER DEALERSHIP AND GOT THE SAME RESPONSE AS OTHER HAVE WITH THE SAME PROBLEM "UNA…
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MY STEERING HAS A LIFE OF ITS OWN. STEERING PULLS HARD TO THE RIGHT, ALMOST HIT A PUBLIC BUS. I'VE HAD 2 ALIGNMENTS AND BRAND NEW TIRES, THE PROBLEM STILL EXIST. THE FRONT END MAKE A CLUNKING NOISE AND VIBRATES REALLY BADLY. I'VE TAKEN IT TO A CHRYSLER DEALERSHIP AND GOT THE SAME RESPONSE AS OTHER HAVE WITH THE SAME PROBLEM "UNABLE TO DUPLICATE" THE PROBLEM. I TOLD THEM THERE IS A PROBLEM. IM AFRAID OF LOSING MY LIFE AN RISKING OTHERS ON THE STREETS AND HIGHWAY BECAUSE OF THIS SERIOUS ISSUE THE NO ONE WANTS TO FIX. *TR
NHTSA ODI #10327770
80,000 miles · Feb 4, 2010
Suspension
I HAVE A 2000 CHRYSLER 300M AND I HAVE REPLACED THE TWO FRONT STRUTS OF THE CAR ABOUT A DOZEN TIMES AND I HAVE ONLY OWNED THE CAR FOR TWO YEARS. I HAVE SEEN MY MECHANIC FIX THE PROBLEM EACH TIME AND IT IS DUE TO THE POOR QUALITY OF CHRYSLER CAR PARTS. MY FRONT WHEEL HAS BECOME DISALIGNED 3 TIMES TO THE POINT THAT THE CAR WAS UND…
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I HAVE A 2000 CHRYSLER 300M AND I HAVE REPLACED THE TWO FRONT STRUTS OF THE CAR ABOUT A DOZEN TIMES AND I HAVE ONLY OWNED THE CAR FOR TWO YEARS. I HAVE SEEN MY MECHANIC FIX THE PROBLEM EACH TIME AND IT IS DUE TO THE POOR QUALITY OF CHRYSLER CAR PARTS. MY FRONT WHEEL HAS BECOME DISALIGNED 3 TIMES TO THE POINT THAT THE CAR WAS UNDRIVEABLE AND HAD TO GET TOWED. MY MECHANIC SAYS EACH TIME I BRING IT IN IM LUCKY THAT THE WHEEL DIDN'T COME OFF. I AM AFRAID THAT THE TIRE WILL EVENTUALLY COME OFF AND THAT IT IS A SEVERE SAFETY ISSUE AND THAT CHRYSLER SHOULD RECALL THE PART. *TR
NHTSA ODI #10305003
50,000 miles · Dec 7, 2006
SteeringSuspension
1) CAR MADE LOUD CLUNKING NOISE WHEN GOING OVER BUMPS AND TRAVELING AT SLOWER SPEEDS. HAD CAR LOOKED AT BY 2 DIFFERENT MECHANIC SHOPS AND THEY COULDN'T FIGURE OUT THE PROBLEM. 2) FINALLY TOOK CAR IN FOR A 3RD TIME AND MECHANIC FOUND THE PROBLEM. 3)CAR NEEDED NEW TIE RODS, SWAY BARS, ETC. FOR STEERING/SUSPENSION PROBLEMS. CAR…
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1) CAR MADE LOUD CLUNKING NOISE WHEN GOING OVER BUMPS AND TRAVELING AT SLOWER SPEEDS. HAD CAR LOOKED AT BY 2 DIFFERENT MECHANIC SHOPS AND THEY COULDN'T FIGURE OUT THE PROBLEM. 2) FINALLY TOOK CAR IN FOR A 3RD TIME AND MECHANIC FOUND THE PROBLEM. 3)CAR NEEDED NEW TIE RODS, SWAY BARS, ETC. FOR STEERING/SUSPENSION PROBLEMS. CAR ONLY HAD ABOUT 50,000 MILES ON IT. REPAIRS COST OVER $1000. *NM
NHTSA ODI #10175475
Mileage unknown · Sep 28, 2004
Engine And Engine CoolingSuspensionTires
WHILE DRIVING VEHICLE PULLED TO THE RIGHT AND STALLED. THEN, IT JUST COMPLETELY FAILED. THE TIRES AND EMISSIONS FAILED INSPECTION. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER , WHO ORIGINALLY DID NOT DO A GOOD JOB. *AK
NHTSA ODI #10094552
Mileage unknown · Sep 21, 2004
Suspension
WHILE DRIVING CONSUMER NOTICED THAT THE PASSENGER'S SIDE WHEEL UNEXPECTEDLY BECAME LOOSE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THEN, VEHICLE STARTED SHAKING. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE CONSUMER…
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WHILE DRIVING CONSUMER NOTICED THAT THE PASSENGER'S SIDE WHEEL UNEXPECTEDLY BECAME LOOSE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THEN, VEHICLE STARTED SHAKING. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE CONSUMERS STATED THE FRONT RIGHT WHEEL CRACKED UNABLE TO REPAIRED. *TC
NHTSA ODI #10087534
46,553 miles · Jan 15, 2004
SteeringSuspension
STEERING IS LOOSE AND MAKES NOISE OVER BUMPS. NOTICED THIS AT ABOUT 40,000 MILES AND DEALR CONFIRMED THE PROBLEM ON MYY 9, 2003. THIS SEEMS TO BE AN EXTREMELY COMMON PROBLEM WITH THIS CAR AND THE THEIR SIBLINGS. DAIMLER CHRYSLER CERTAINLY KNOWS ABOUT THIS PROBLEM AS IT HAS BEEN A POINT OF DISCUSSION ON NUMEROUS WEB SITES. JU…
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STEERING IS LOOSE AND MAKES NOISE OVER BUMPS. NOTICED THIS AT ABOUT 40,000 MILES AND DEALR CONFIRMED THE PROBLEM ON MYY 9, 2003. THIS SEEMS TO BE AN EXTREMELY COMMON PROBLEM WITH THIS CAR AND THE THEIR SIBLINGS. DAIMLER CHRYSLER CERTAINLY KNOWS ABOUT THIS PROBLEM AS IT HAS BEEN A POINT OF DISCUSSION ON NUMEROUS WEB SITES. JUST SEARCH CHRYSLER 300M STEERING PROBLEMS AND YOU'LL SEE PAGES OF COMPLAINTS.
NHTSA ODI #10070278
Mileage unknown · Nov 10, 2003
Suspension
CONSUMER HEARD FRONT END NOISE, AND VEHICLE WAS PULLING TO THE RIGHT WHEN BRAKING. TOOK VEHICLE TO DEALER, AND THE DEALER INDICATED THAT RIGHT FRONT STRUT BROKE. *AK
NHTSA ODI #10046732
40,000 miles · Feb 9, 2003
Suspension
FRONT SUSPENSION AND STEERING NOISES. THIS IS A COMMON PROBLEM, WELL DOCUMENTED AND STILL NOT BEING REPAIRED BY MANUFACTURER. WHY HAS THIS PROBLEM WITH SO MANY CARS BEEN ADDRESSED?
NHTSA ODI #10005556
Official recalls
6Feb 5, 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 2, 2001
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Dec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Consequence & remedy
Consequence: THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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