THE STEERING ON OUR 2000 CHRYSLER 300M BECAME VERY LOOSE. THE STEERING WORSENED TO THE POINT THAT WE FELT UNCOMFORTABLE DRIVING THE CAR. WE TOOK THE CAR TO A LOCAL DEALER, LITHIA DODGE, TO INVESTIGATE. THE PROBLEM WAS A FAILED STEERING RACK AND PINION. THE CAR ONLY HAS 46,000 MILES. THE REPAIR WAS $850 FOR A REFURBISHED RAC…
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THE STEERING ON OUR 2000 CHRYSLER 300M BECAME VERY LOOSE. THE STEERING WORSENED TO THE POINT THAT WE FELT UNCOMFORTABLE DRIVING THE CAR. WE TOOK THE CAR TO A LOCAL DEALER, LITHIA DODGE, TO INVESTIGATE. THE PROBLEM WAS A FAILED STEERING RACK AND PINION. THE CAR ONLY HAS 46,000 MILES. THE REPAIR WAS $850 FOR A REFURBISHED RACK AND PINION REPLACEMENT. THE REPAIR WAS NOT COVERED UNDER WARRANTY: THE 3 YEAR/36,000 MILE WARRANTY HAD EXPIRED AND THE STEERING RACK AND PINION IS NOT COVERED UNDER THE 7 YEAR/70,000 MILE POWER TRAIN WARRANTY. WE STRONGLY BELIEVE THIS IS A SERIOUS SAFETY ISSUE AND CONSIDER OURSELVES LUCKY THAT WE DID NOT EXPERIENCE COMPLETE STEERING FAILURE. *AK
NHTSA ODI #10082700
59,000 miles · Feb 28, 2004
Steering
PREMATURE FAILURE OF THE SAFETY RELATED STEERING EQUIPMENT HAS OCCURRED ON MY 2000 YEAR CHRYSLER 300M. THE RACK AND PINION FAILED AND I AM NOW SCHEDULING REPAIRS AT MY COST AS THE WARRANTY IS EXPIRED. I TOOK THE VEHICLE TO A DEALER NUMEROUS TIMES FOR OVER A YEAR WITHOUT SATISFACTION ON THEIR REVIEW. THEY INITIALLY WOULD SAY THE …
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PREMATURE FAILURE OF THE SAFETY RELATED STEERING EQUIPMENT HAS OCCURRED ON MY 2000 YEAR CHRYSLER 300M. THE RACK AND PINION FAILED AND I AM NOW SCHEDULING REPAIRS AT MY COST AS THE WARRANTY IS EXPIRED. I TOOK THE VEHICLE TO A DEALER NUMEROUS TIMES FOR OVER A YEAR WITHOUT SATISFACTION ON THEIR REVIEW. THEY INITIALLY WOULD SAY THE CONDITION WAS "NORMAL". I HAVE FOUND AN INDEPENDENT REPAIR SHOP AND WILL BE HAVING THEM REPLACE THE RACK AND PINION. THIS IS AN APPARENT PROBLEM WITH MOST OF THE 300M AND INTREPID MODELS BASED ON CONSUMER INFORMATION I HAVE REVIEWED. SUCH A WIDE SPREAD PREMATURE SAFETY RELATED PROBLEM SHOULD BE CORRECTED BY CHRYSLER.*AK
NHTSA ODI #10060008
19,000 miles · Feb 3, 2004
Steering
VEHICLE LOST POWER STEERING WITHOUT WARNING WHILE REVERSING OUT OF A DRIVEWAY. THIS WAS CAUSED BY RACK AND PINION FAILURE. THIS WAS THE SECOND TIME THIS PART FAILED AND WAS REPLACED. THE FIRST FAILURE OCCURRED AT 19,000 MILES. *AK *TR
NHTSA ODI #10057411
46,553 miles · Jan 15, 2004
SteeringSuspension
STEERING IS LOOSE AND MAKES NOISE OVER BUMPS. NOTICED THIS AT ABOUT 40,000 MILES AND DEALR CONFIRMED THE PROBLEM ON MYY 9, 2003. THIS SEEMS TO BE AN EXTREMELY COMMON PROBLEM WITH THIS CAR AND THE THEIR SIBLINGS. DAIMLER CHRYSLER CERTAINLY KNOWS ABOUT THIS PROBLEM AS IT HAS BEEN A POINT OF DISCUSSION ON NUMEROUS WEB SITES. JU…
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STEERING IS LOOSE AND MAKES NOISE OVER BUMPS. NOTICED THIS AT ABOUT 40,000 MILES AND DEALR CONFIRMED THE PROBLEM ON MYY 9, 2003. THIS SEEMS TO BE AN EXTREMELY COMMON PROBLEM WITH THIS CAR AND THE THEIR SIBLINGS. DAIMLER CHRYSLER CERTAINLY KNOWS ABOUT THIS PROBLEM AS IT HAS BEEN A POINT OF DISCUSSION ON NUMEROUS WEB SITES. JUST SEARCH CHRYSLER 300M STEERING PROBLEMS AND YOU'LL SEE PAGES OF COMPLAINTS.
NHTSA ODI #10070278
46,000 miles · Nov 25, 2003
Steering
STEERING RACK FAILED AT 51,000 MILES. EXCESSIVE PLAY, LOOSE, LOCKING ON TURNS, EXCESSIVE NOISE. REPLACED BY OWNER SINCE DEALER WOULD NOT REPAIR AS WARRANTY WAS EXPIRED. *LA
NHTSA ODI #10047538
36,000 miles · Nov 24, 2003
Steering
THE VEHICLE EXPERIENCED A PROBLEM WITH THE RACK AND PINION STEERING. VEHICLE LOST POWER MOMENTARILY. LATER IT WENT BACK TO NORMAL. THE PROBLEM OCCURRED WHEN THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. PROVIDE FURTHER DETAILS.....................................*JB
NHTSA ODI #10048612
Mileage unknown · Oct 31, 2003
Steering
UNABLE TO ADJUST VEHICLE TOE. DEALER REPLACED STEERING WHEEL DUE TO PEELING AND DID A FRONT END ALIGNMENT AND OIL CHANGE. VEHICLE CAME BACK WITH STEERING WHEEL COCKED AT A 45 DEGREE ANGLE WHEN DRIVING STRAIGHT. TOOK VEHICLE BACK AND IT WAS RETURNED TO ME WITH THE WHEEL STRAIGHT. I RAN THROUGH TWO SETS OF TIRES WHEN THE TIRE DEAL…
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UNABLE TO ADJUST VEHICLE TOE. DEALER REPLACED STEERING WHEEL DUE TO PEELING AND DID A FRONT END ALIGNMENT AND OIL CHANGE. VEHICLE CAME BACK WITH STEERING WHEEL COCKED AT A 45 DEGREE ANGLE WHEN DRIVING STRAIGHT. TOOK VEHICLE BACK AND IT WAS RETURNED TO ME WITH THE WHEEL STRAIGHT. I RAN THROUGH TWO SETS OF TIRES WHEN THE TIRE DEALER ADMITTED THE TOE ADJUSTER WAS FROZEN ON ONE SIDE AND THAT HE AND POSSIBLY THE MECHANIC BEFORE HAD SET BOTH WHEELS TO A SLIGHTLY TOE'D OUT CONDITION TO ALLOW THE STEERING WHEEL TO BE STRAIGHT. OTHERWISE THE VEHICLE WOULD HAVE THE STEERING WHEEL COCKED AT A SLIGHT ANGLE. THE VEHICLE IS NO LONGER UNDER WARRANTY. BUT THE ADJUSTER HAS BEEN "STUCK" OF FROZEN SINCE THE FIRST TRIP TO THE DEALER. *LA
NHTSA ODI #10045200
14,000 miles · Oct 31, 2003
Steering
STEERING WHEEL COVER PEELING, WHEEL HAS BEEN REPLACED BY DEALER ONCE BEFORE. (14,000 MILES). *LA
NHTSA ODI #10045190
38,000 miles · Oct 18, 2003
Steering
STEERING: LOOSE FEEL IN STEERING WHEEL/CLUNKING NOISE FROM STEERING BOX AT END OF STEERING COLUMN BEHIND MOTOR. *LA
NHTSA ODI #10043171
Mileage unknown · Sep 2, 2003
Steering
THE CONSUMER NOTICED WHILE MAKING TURNS, THE STEERING WHEEL DID NOT RESPOND TO TURNS DUE TO THE RACK AND PINION NEEDING TO BE REPLACED. *AK *SCC *JB
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (4)
Vehicle Speed Control:accelerator Pedal
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:cables
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:linkages
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
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