ALIGNMENT HAS BEEN OFF FOR ABOUT 2 YEARS. TOOK TO MY MECHANIC FRIEND AND HE SAID THAT ALL THE BOLTS ASSOCIATED WITH MY RACK AND PINION HAD BECOME LOOSE. HE TIGHTENED THE BOLTS UP, AND THE VERY NEXT DAY THEY WORKED LOOSE AGAIN. HE DID RESEARCH ON MY VEHICLE AND FOUND THAT THERE ARE SEVERAL COMPLAINS ABOUT THE RACK AND PINION …
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ALIGNMENT HAS BEEN OFF FOR ABOUT 2 YEARS. TOOK TO MY MECHANIC FRIEND AND HE SAID THAT ALL THE BOLTS ASSOCIATED WITH MY RACK AND PINION HAD BECOME LOOSE. HE TIGHTENED THE BOLTS UP, AND THE VERY NEXT DAY THEY WORKED LOOSE AGAIN. HE DID RESEARCH ON MY VEHICLE AND FOUND THAT THERE ARE SEVERAL COMPLAINS ABOUT THE RACK AND PINION AND IS SHOCKED THAT CHRYSLER HAS NOT MADE A RECALL YET. I HAVE NOT HAD ANY MAJOR ACCIDENTS OR PROBLEMS, BUT AS I READ ON THE INTERNET SOMEONE HAS DIED FROM THE RACK AND PINION PROBLEMS, AND THERE HAS BEEN SEVERAL PROBLEMS DUE TO THE RACK AND PINION NOT FUNCTIONING PROPERLY. MY MECHANIC FRIEND IS GOING TO TRY TO TIGHTEN THE BOLTS AGAIN USING LOCK TIGHT(?) ON THE BOLTS AND HOPEFULLY THIS WILL HELP THE PROBLEM. MY FEAR IS THAT THERE ARE OTHERS WHO HAVE THE SAME PROBLEM, AS LISTED ON WWW.ARFC.ORG/COMPLAINTS/2000/CHRYSLER/300M/STEERING/PROBLEM.ASPX AND CANNOT GET THE HELP THAT THEY NEED AND THEIR ONLY HELP LIES WITHIN A RECALL BY CHRYSLER ESPECIALLY DUE TO THE DIFFICULT ECONOMY. NOT EVERYONE IS LUCKY TO HAVE A MECHANIC THAT IS A FRIEND. *TR
NHTSA ODI #10441101
138,000 miles · Feb 20, 2008
SteeringSuspension
TL*THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT WAS INFORMED BY A REPAIR SHOP THAT THE SUSPENSION NEEDED REPLACING ON HER VEHICLE. SHE FURTHER STATED THAT IF SHE DROVE OVER THE SLIGHTEST BUMP AT 50 MPH, THE STEERING WOULD FAIL. SHE EXPERIENCED THE SAME FAILURE IN HER PREVIOUS VEHICLE, A 1996 CHRYSLER CONCORDE. A MECHAN…
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TL*THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT WAS INFORMED BY A REPAIR SHOP THAT THE SUSPENSION NEEDED REPLACING ON HER VEHICLE. SHE FURTHER STATED THAT IF SHE DROVE OVER THE SLIGHTEST BUMP AT 50 MPH, THE STEERING WOULD FAIL. SHE EXPERIENCED THE SAME FAILURE IN HER PREVIOUS VEHICLE, A 1996 CHRYSLER CONCORDE. A MECHANIC INFORMED HER THAT IF SHE DROVE AROUND A CURB, THERE WOULD BE A GOOD CHANCE THAT THE STEERING WOULD GREATLY MALFUNCTION. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 138,000.
NHTSA ODI #10218637
77,000 miles · Jun 22, 2006
Suspension
MY PROBLEM IS WITH MY 1999 CHRYSLER 300M. THIS IS MY WIFE'S PRIMARY SOURCE OF TRANSPORTATION. SHE IS A STAY AT HOME MOTHER. THE VEHICLE HAS RELATIVELY LOW MILES, 77K BECAUSE THE VEHICLE IS DRIVEN LITTLE AND ONLY FOR ERRANDS AND SHORT TRIPS WITH OUR (2) SMALL CHILDREN. THE VEHICLE IS STORED IN A GARAGE. OUR EXPERIENCE WAS UPON RE…
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MY PROBLEM IS WITH MY 1999 CHRYSLER 300M. THIS IS MY WIFE'S PRIMARY SOURCE OF TRANSPORTATION. SHE IS A STAY AT HOME MOTHER. THE VEHICLE HAS RELATIVELY LOW MILES, 77K BECAUSE THE VEHICLE IS DRIVEN LITTLE AND ONLY FOR ERRANDS AND SHORT TRIPS WITH OUR (2) SMALL CHILDREN. THE VEHICLE IS STORED IN A GARAGE. OUR EXPERIENCE WAS UPON RETURNING HOME 6/17, WE TURNED ONTO A RESIDENTIAL STREET APPROX. 1/4 MILE FROM OUR HOUSE. WE HEARD A LOUD NOISE. WE GOT OUT OF THE CAR TO FIND THE ENTIRE PASSENGER SIDE WHEEL ASSEMBLY DETACHED FROM THE VEHICLE. THE CHRYSLER SERVICE TECHNICIAN HAS SINCE TOLD US THE FAILURE WAS THE FRONT BALL JOINT BREAKING IN TURN SNAPPING OFF THE SPINDLE AND BENDING THE STRUT AND FRONT FENDER. HE TOLD US " WE DON'T EVEN STOCK THESE PARTS BECAUSE THEY NEVER GO BAD." AND " THIS SHOULDN'T HAVE HAPPENED." MY CONCERN IS THAT THIS HAPPENED AT A LOW SPEED. 15-20 MPH. AT HIGH SPEEDS, IT SEEMS CERTAIN TO ME SERIOUS DAMAGE AND BODILY INJURY COULD OCCUR. CHRYSLER HAS OFFERED NO COMPENSATION OR EXPLANATION FOR THIS PROBLEM. I WAS REBUFFED TO EVEN GET INFORMATION FOR A POSSIBLE RECURRENCE ON THE DRIVER SIDE. CAN YOU TELL ME IF THIS VEHICLE IS SAFE? CHRYSLER DID TELL ME PART OF THE REASON THEY REJECTED RESPONSIBILITY WAS BECAUSE THE CAR HAD MULTIPLE OWNERS AND THE PREVIOUS ONE MAY HAVE MIS-HANDLED THE VEHICLE. WE KNOW THE PREVIOUS OWNER. IT WAS MY FATHER-IN-LAW. HE ENJOYED THE CAR SO MUCH HE LEASED ANOTHER ONE. THIS CAR HAS REGULAR MAINTENANCE CHECKUPS. NOTHING IN MY SERVICE MANUAL INDICATES THERE MAY BE A FAILURE OF THIS MAGNITUDE AT THIS POINT IN THE VEHICLES LIFE. I'M REPORTING THIS TO NHTSA SO THERE IS A FORMAL RECORD ON FILE IN THE EVENT THERE IS A CATASTROPHIC ACCIDENT AGAIN. I FEEL BLESSED TO HAVE BEEN ON A SURFACE STREET AS THE ENTIRE FAMILY WAS IN THE CAR. THE BILL FOR THIS REPAIR IS EXCESSIVE. THE CHRYSLER 300M, TO MY KNOWLEDGE WAS CHRYSLER'S MOST EXPENSIVE VEHICLE IN 1999. *JB
NHTSA ODI #10160408
Mileage unknown · Jun 14, 2005
Suspension
DT: CONSUMER STATES THAT THE FRONT END RATTLES, SHE GOT INTO AN UNRELATED ACCIDENT. BUT WHEN SHE TOOK THE VEHICLE TO BE REPAIRED THE MECHANIC TOLD HER SHE HAD A PROBLEM WITH THE FRONT END BALL JOINT. VIBRATION OCCURS MORE ON THE DRIVER'S SIDE, BUT BOTH NEED TO BE REPLACED.*AK
NHTSA ODI #10125278
Mileage unknown · Dec 10, 2004
Suspension
BOUGHT 300M CHRYSLER IN JUNE 2000. FROM TIME OF PURCHASE NUMEROUS TIRES WERE REPLACED DUE TO BELTS SHIFTING. IN DEC '03' STARTED HEARING A METAL TO METAL NOISE IN THE RIGHT FRONT ESPECIALLY ON SLOW TURNS.*AK AFTER ARRIVING IN FLA ON VACATION DUE TO AN INCREASING NOISE IN THE RIGHT FRONT ON JAN 17TH BROUGHT CAR TO FLAGLER CHR…
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BOUGHT 300M CHRYSLER IN JUNE 2000. FROM TIME OF PURCHASE NUMEROUS TIRES WERE REPLACED DUE TO BELTS SHIFTING. IN DEC '03' STARTED HEARING A METAL TO METAL NOISE IN THE RIGHT FRONT ESPECIALLY ON SLOW TURNS.*AK AFTER ARRIVING IN FLA ON VACATION DUE TO AN INCREASING NOISE IN THE RIGHT FRONT ON JAN 17TH BROUGHT CAR TO FLAGLER CHRYSLER DEALER, AFTER $582 WORTH OF WORK THEY INFORMED ME THEY COULD NOT DETECT THE SOURCE OF NOISE. ON FEB 4TH BROUGHT CAR TO A GOODYEAR FRONT END GARAGE, AFTER $260 THEY WERE SORRY BUT COULD NOT FIND SOURCE OF EVER WORSENING NOISE. ON FEB 20TH BROUGHT CAR TO POMPANO BEACH CHRYSLER DEALER, AGAIN AFTER $330 THEY ALSO WERE SORRY THEY COULD NOT FIND SORCE OF THIS NOISE. CONSIDERING THE LONG DRIVE BACK HOME WE DECIDED FOR SAFETY SAKE TO GET RID OF THIS PROBLEM CAR AND BUY ANOTHER VEHICLE TO DRIVE HOME. OBVIOUSLY AS WE NO LONGER HAVE THIS CAR OUR COMPLAINT IF MORE FOR INFORMATIONAL PUPOSES. WE DONT WANT ANYONE INJURED BECAUSE OF THIS OBVIOUS DEFECT.
NHTSA ODI #10102509
Mileage unknown · Apr 15, 2003
Suspension
WHILE DRIVING THE CONSUMER HEARD A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LOWER CONTROL ARM WAS TORN IN TWO. *NLM
NHTSA ODI #10015898
Mileage unknown · Mar 11, 2003
SuspensionVisibility
HAD TO REPLACE MOTORS IN BOTH REAR WINDOWS AND THE WINDOW HAD TO BE REPLACED ON THE DRIVER SIDE DUE TO THE BROKEN TAB AT THE BOTTOM OF THE WINDOW. ACCORDING TO THE SALVAGE YARD OWNER THIS IS A VERY COMMON PROBLEM. FRONT END ALSO SHIMMIES HAD ALIGNMENT DIDN'T FULLY CORRECT PROBLEM.*JB
NHTSA ODI #10010316
64,000 miles · Nov 26, 2002
Suspension
FRONT END NOISE/PULLING FROM DATE PURCHASED, NO CAUSE FOUND AT DEALER. COMPLAINED ABOUT NOISE AND PULLING TO ONE SIDE THROUGHOUT WARRANTY. BALANCED/ROTATED TIRES NO HELP. AFTER NEW TIRES @62K-STEERING BECAME SLOPPY W/3" OF PLAY. DIAGNOSED AS STEERING RACK FAILURE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEM…
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FRONT END NOISE/PULLING FROM DATE PURCHASED, NO CAUSE FOUND AT DEALER. COMPLAINED ABOUT NOISE AND PULLING TO ONE SIDE THROUGHOUT WARRANTY. BALANCED/ROTATED TIRES NO HELP. AFTER NEW TIRES @62K-STEERING BECAME SLOPPY W/3" OF PLAY. DIAGNOSED AS STEERING RACK FAILURE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***770151
NHTSA ODI #10009410
Mileage unknown · Dec 18, 2001
Suspension
WHEN DRIVING VEHICLE IT ALWAYS PULLS TO THE RIGHT, TAKEN TO DEALER NUMEROUS TIMES. DEALER CANNOT REMEDY PROBLEM. *AK *MJ
NHTSA ODI #8000882
Mileage unknown · Oct 9, 2001
Suspension
THERE IS A SEVERE SHIMMY IN THE FRONT END OF THE VEHICLE AND IT PULLS TO THE LEFT, DEALER HAS HAD SEVERAL OPPORTUNITIES TO CORRECT THE PROBLEM, HOWEVER HAS NOT BEEN ABLE TO, AT TIMES WHEN MAKING A TURN IT FEELS AS THOUGH THE WHEEL IS ACTUALLY SLIDING INSTEAD OF TURNING, CONSUMER FEELS THE VEHICLE MAY HAVE BEEN IN AN ACCIDENT PRI…
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THERE IS A SEVERE SHIMMY IN THE FRONT END OF THE VEHICLE AND IT PULLS TO THE LEFT, DEALER HAS HAD SEVERAL OPPORTUNITIES TO CORRECT THE PROBLEM, HOWEVER HAS NOT BEEN ABLE TO, AT TIMES WHEN MAKING A TURN IT FEELS AS THOUGH THE WHEEL IS ACTUALLY SLIDING INSTEAD OF TURNING, CONSUMER FEELS THE VEHICLE MAY HAVE BEEN IN AN ACCIDENT PRIOR TO PURCHASING THE VEHICLE EVEN THOUGH HE WAS TOLD OTHERWISE, CONSUMER IS REQUESTING NEW TIRES IF THE VEHICLE CAN BE FIXED, THE PROBLEM IS CAUSING THEM TO WEAR, IF THE VEHICLE CAN NOT BE FIXED, CONSUMER IS REQUESTING A NEW VEHICLE OR A REFUND. *SLC
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (4)
Vehicle Speed Control:accelerator Pedal
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:cables
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:linkages
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
1999 Chrysler 300M Problems, Complaints & Recalls | Skip That Year
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