2017 Chevrolet Volt

The contact owns a 2017 Chevrolet Volt. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the next morning when he attempted to start the vehicle, the vehicle made an abnormally loud sound. The contact shifted into reverse and the vehicle stalled. The vehicle was towed to the dealer. The vehicle was diagnosed with a battery malfunction. The vehicle was repaired; however, the check engine warning light remained illuminated. The contact related the failure to Manufacturer Communication Number: 10251431 (Electrical System) and TSB Number: N232422680 (Special Coverage Battery Energy Control Module Malfunction). The manufacturer was made aware of the failure and the contact was informed that the vehicle was not included. The failure mileage was approximately 142,974.

The contact owns a 2017 Chevrolet Volt. The contact stated while driving 70 MPH, the vehicle stalled. The check engine warning light illuminated, and the reduced propulsion power message was displayed. The vehicle was then taken to a dealer where it was diagnosed with having a blown #3 fuse and the fuse was replaced. The contact stated later while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was then taken to Victor Chevrolet (7200 Pittsford Victor Rd, Victor, NY 14564) and was informed that the EGR valve needed to be replaced. The contact was informed that there was a 50/50 chance that the fuse would malfunction again if the EGR valve was not replaced. The vehicle was not repaired due to the EGR valve being on back order. The manufacturer was made aware of the failure. The failure mileage was 59,352.

The contact owns a 2017 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power, after which a message displayed, "Propulsion Power Reduced". There was no warning light illuminated. The vehicle was taken to the dealer, who determined that the drivetrain fluid needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2017 Chevrolet Volt. The contact stated while driving approximately 30 MPH, the message "Low Propulsion" was displayed. The vehicle was taken to the dealer and was repaired. The contact stated that the failure recurred, and the vehicle shuddered while the accelerator pedal was depressed. The contact stated that the vehicle lost motive power and failed to accelerate above 5 MPH. The vehicle was restarted; however, the vehicle failed to exceed 30 MPH. The vehicle was taken to the same dealer where it was diagnosed with an EGR valve coolant failure; however, the part was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.

My service engine light came on. After that happened, my engine started to get hot. It got up to 230degF, received a reduced propulsion message and wanted to shut down when going 70mph on the interstate (depended on the construction). Quick reaction on my side before the engine shut down I had "held" the battery (which i do for long trips to ensure options in event of emergencies). Meaning i still had energy in the battery that could be used to propel the vehicle. I was able to shut down the engine by unholding the battery before losing control of the vehicle due to no propulsion. The electric propulsion took over and I could get off the freeway. Conditions were: I was driving in a rain storm on a very busy interstate around Eau Claire wisconsin right around 5-6pm with lots of road construction. If I would have lost the engine and power, I would have crashed at a high rate of speed. I would have lost steering, windshield wipers and headlights. Investigation showed that fuse F03 (walk home fuse) was blown. Further investigation showed that the EGR Valve circuitry was causing this failure. After unplugging EGR valve and replacing the fuse, engine was able to run and not overheat. Plug the EGR valve back in and the fuse blows again This is a well known issue on these vehicles and has been around since 2019-2020. Lots of data and information available on this issue on the internet. To make the issue worse. No parts are available for replacing this faulty valve at the moment. Only 6 valves available in the whole USA with those promised to other customers (i Called the dealers). Additionally there are more vehicles waiting for these valves.. Vehicle goes to the shop on [XXX] for confirmation of issue and get on a waiting list for the EGR Valve. I can't believe this is allowed to continue with GM. THis needs to be fixed!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the interstate car suddenly flashed a "reduced propulsion power " warning indicator. At this time the car was speed limited and made us a liability on the interstate. We were about 80 miles from our home so ended up driving the car back home being speed limited. Took car into the shop and was told the EGR valve was bad which kept causing the "no walk fuse" to blow. Ended up having the EGR valve, gasket and cap replaced. All together with labor total for repair was $1,738 on a car that we had only been driving for a year. Bad EGR valves seem to be very commonplace for 2nd generation Chevy Volts but it seems GM refuses to do anything about this issue. I have no plans to every purchase another GM vehicle. Very frustrated!

My 2017 Chevy Volt has been making a clicking noise coming from the brake booster assembly since I have bought it. When your foot is released from the brake pedal, there is an audible click (3-4 times a second) inside of the cabin and I've decided to make a formal complaint as GM isn't taking the appropriate action to fix this issue. My reasoning is that this issue is not only common on the Chevy Volt, but also the Chevy Bolt as they share the exact same brake booster. For the Volt, dealers are instructed to replace the Brake Pedal Retainer - GM (39081933) and the Brake Master Cylinder - GM (84006919). This repair is often quoted in excess of $2,000 even though there is a very high likelihood of the issue returning even when the parts are replaced. For the Chevy Bolt, dealers were instructed to stop replacing the brake booster as they determined there was a software fix that could solve the issue. There was a TSB regarding this which details both the problem and the repair procedure (# [XXX]) [XXX] While GM fixed this issue on the Bolts, the Volts have the exact same issue and owners are being directed to spend $2,000+ to make a repair that won't even fix the issue. GM needs to release the software fix for the Volts so that the issue can be resolved properly. This burdens current Volt owners improperly, as GM has proven that a software release can fix this but has thus far refused to address and implement it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)