2004 Chevrolet Venture

DT: 2004 CHEVROLET VENTURE MINI VAN. THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON OCTOBER 3, 2005 . UPON IMPACT, SIDE AIRBAGS DID NOT DEPLOY. WHILE PULLING OUT THE CONSUMER'S VEHICLE WAS T-BONED IN THE SIDE BY THE OTHER VEHICLE. HEARD A TIRE SQUEALING, AND HELD ON TO THE STEERING WHEEL WHEN VEHICLE WAS HIT. THE CONSUMER'S BACK AND NECK WERE SORE, BUT NO ONE WAS TAKEN TO THE HOSPITAL. ACCORDING TO THE INSPECTOR, THE VAN WAS TOTALED, AND HE SAID THAT SIDE AIRBAGS SHOULD HAVE DEPLOYED. THE POLICE DEPARTMENT, FIRE DEPARTMENT, AND AN AMBULANCE ARRIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS TAKEN. THIS WAS THE CONSUMER'S FIRST ACCIDENT, AND VEHICLE WAS STILL UNDER WARRANTY WITH ALL ORIGINAL PARTS. THE CONSUMER WORE SEAT BELTS. ALSO, THE ROAD WAS DRY. THERE WAS NO OTHER PROPERTY DAMAGE OTHER THAN THE TWO VEHICLES.*AK

DT: THE CALLER SAID THE VEHICLE ACCELERATED WITHOUT WARNING AND INTERMITTENTLY. SHE SAID IT HAPPENED IN DRIVE OR REVERSE. DEALER INDICATED THEY COULD NOT DUPLICATE THE PROBLEM. THE CALLER WAS TAKING THE VEHICLE TO DEALER FOR THE THIRD TIME TO DEALER . MANUFACTURER SAID SHE SHOULD TAKE THE VEHICLE IN WHEN IT WAS HAVING THE PROBLEM. THE CALLER SAID SHE TRIES TO TAKE IT TO DEALER WHEN IT WAS HAVING THE PROBLEM, BUT IT DID NOT DO IT WHEN SHE GOT THERE. DEALER SAID THEY COULD NOT DO ANYTHING TO THE VEHICLE IF THEY COULD NOT DUPLICATE THE PROBLEM. *AK

WE WERE DRIVING DOWN THE STREET IN PORT ALLEGHENY, PA ABOUT 25 MILES PER HOUR, WHEN OUR REAR FIRESTONE TIRE BLEW OUT. OUR VEHICLE HAD JUST OVER 6,000 MILES ON IT. THERE DID NOT APPEAR TO BE ANYTHING IN THE STREET TO CAUSE THE PROBLEM. I CONTACTED GMAC AND FIRESTONE, BUT NEITHER SUGGESTED ANY RECALL OF OUR TIRES. I AM CONCERNED ABOUT THE SAFETY ISSUE AND FUTURE BLOWOUTS AT HIGHER SPEEDS. SINCE FIRESTONE REFUSED TO COMPLY WITH THE STATED WARRANTY, I PURCHASED A COMPETITOR'S BRAND AT A SLIGHTLY HIGHER PRICE. *NM

DT: THE CALLER HAS A BROKEN REAR SWAY BAR. WHILE DRIVING THE CALLER TURNED A CORNER AND HEARD A POP. HE ALMOST LOST CONTROL OF THE VEHICLE, BUT WAS ONLY GOING 10 MPH AND WAS ABLE TO STOP THE VEHICLE. THE CALLER SAID WHEN HE CALLED THE DEALER HE WAS SWITCHED TO A FAX MACHINE. THE MANUFACTURER HAS NOT BEEN CONTACTED YET. THE CALLER WAS ABLE TO DRIVE THE VEHICLE HOME.*AK *MR

CONSUMER FEELS THAT PROBLEMS DEVELOPED WITH THE 2004 CHEVROLET VENTURE SHOULD BE COVERED UNDER WARRANTY.*MR THE CONSUMER RECEIVED A RECALL LETTER ON ABOUT JULY 1, 2005. THE CONSUMER CONTACTED THE CHEVROLET ASSISTANCE CENTER WHO INFORMED HIM THAT THE REPAIRS SHOULD BE COVERED UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE MANAGER REFUSED TO PERFORM THE REPAIRS UNDER WARRANTY. KEYLESS ENTRY SYSTEM, NO FLASHING LIGHT AND INOPERATIVE HORN WERE THE PROBLEM THE CONSUMER COMPLAINED OF. UNSURE WHICH OF THESE COMPONENTS WAS RECALLED. *NM

THE CONSUMER OWNS A CHEVROLET VENTURE 2004. THIS VEHICLE CAME WITH DEFECTS FROM THE MANUFACTURER. THE ABS LIGHT ILLUMINATED. THE CONSUMER COULD HEAR PUMPING NOISES COMING OFF THE BRAKES. THERE WAS EXCESSIVE WHEEL NOISE VARIATION WHEN APPLYING THE BRAKES. THE FIRST TIME THE CONSUMER TOOK THE VEHICLE TO THE DEALER WAS FEBRUARY 21, 2005. THE ABS LIGHT WAS FIXED AND BRAKES WERE FIXED. THEN APRIL 19, 2005 THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN BECAUSE THE ABS LIGHT ILLUMINATED THE BRAKE NOISE RETURNED. THE PROBLEM WAS CHECKED AND FIXED. NOW FOR THE THIRD TIME ON MAY 25TH THE VEHICLE WAS TAKEN TO THE DEALER WITH THE SAME PROBLEM (ABS AND BREAK NOISE). NOW FOR THE THIRD TIME THE PROBLEM WAS FIXED. THE VEHICLE WAS TAKEN TOT HE DEALER A FOURTH TIME ON JULY 5TH FOR ABS AND BREAK NOISE. THE VEHICLE IS STILL A THE CHEVROLET DEALER. *NM

DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE OWNER HAD TO PULL HIM LOOSE. THE OTHER DOOR WAS OPENING AND CLOSING BY ITSELF. IF THE OWNER HAS THE REMOTE IN HAND AND ACCIDENTLY HITS THE REMOTE DOOR WOULD START TO CLOSE. IF SOMEONE IS IN THE DOORWAY THE DOOR IS NOT REVERSING ITSELF. THE OWNER HAS ALREADY TALKED TO THE DEALER AND THE MANUFACTURER. AND NO ONE IS WILLING TO TAKE THE TIME TO HELP TO FIX THE PROBLEM. THE DOOR CLOSED ON THE 3 YEAR OLD'S BODY AND HEAD AND THEN THE DOOR STILL DIDN'T RETURN BACK. THE VEHICLE HAS BEEN RETURNED TO DEALER FOR REPAIR 3 TIMES. WHEN THIS IS HAPPENING THE VEHICLE IS TURNED OFF.*AK