NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
20 reportsClear category filter120,000 miles · Nov 12, 2010
Electrical SystemEngine And Engine CoolingExterior Lighting
WE OWN A 2000 CHEVY VENTURE THAT WE BOUGHT USED ABOUT 4 YEARS AGO. WHEN WE BOUGHT IT, THE BUTTON FOR THE DOORS TO OPEN AUTOMATICALLY DIDN'T WORK AS WELL AS THE GAS GAUGE. SINCE, WE HAVE REPLACED THE HEADS, THE WATER PUMP, RACK AND PINION, WHEEL HUB, TIE ROD END, AS WELL AS REPLACING THE HEAD LIGHTS EVERY COUPLE MONTHS AND NOW HA…
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WE OWN A 2000 CHEVY VENTURE THAT WE BOUGHT USED ABOUT 4 YEARS AGO. WHEN WE BOUGHT IT, THE BUTTON FOR THE DOORS TO OPEN AUTOMATICALLY DIDN'T WORK AS WELL AS THE GAS GAUGE. SINCE, WE HAVE REPLACED THE HEADS, THE WATER PUMP, RACK AND PINION, WHEEL HUB, TIE ROD END, AS WELL AS REPLACING THE HEAD LIGHTS EVERY COUPLE MONTHS AND NOW HAVING PROBLEMS WITH THE BRAKE LIGHTS.WHEN WE HAD THE HEADS REPLACED, THEY FLUSHED THE RADIATOR AND WE ARE STILL HAVING PROBLEMS WITH THE LOW COOLANT LIGHT COMING ON AND THE FLUID LOOKING CLOUDY. THEY TOLD US THAT THE CLOUDINESS SOMETIMES HAPPENS, BUT STILL DOESN'T EXPLAIN THE LIGHT COMING ON SAYING ITS LOW!!! WE WERE ALSO NOTIFIED THAT THE ABS BOX IS BAD AND NEEDS REPLACED...ALSO, SOMETIMES THERE IS WATER THAT LEAKS FROM THE WEATHER GAUGE OR THE TOP OF THE WINDSHIELD. ALSO THE TRACTION SYSTEM LIGHT COMES ON AND ACTUALLY SHUTS THE SYSTEM OFF WHEN YOU TURN THE VAN ON, THIS MAYBE DUE TO THE BAD ABS BOX BUT HAS BEEN DOING THIS LONGER THEN THE ABS LIGHT HAS BEEN ON. THERE IS ALSO RUST ALONG THE VAN BELOW THE SLIDING DOORS. THE LOCKS ALSO SOMETIMES STICK WHEN USING THE KEYPAD OR THE ELECTRICAL LOCK BUTTON INSIDE THE VAN. WE CAN'T WAIT TO GET RID OF THIS VAN! JUST HOPE WE HAVE BETTER LUCK WITH OUR NEXT VEHICLE. *TR
NHTSA ODI #10365536
95,368 miles · Jun 6, 2007
Latches/locks/linkages
TL*THE CONTACT OWNS A 2000 CHEVROLET VENTURE. THE CONTACT RECEIVED RECALL LETTER # 04V597000 (LATCHES/LOCKS/LINKAGES: DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED ON JULY 12, 2005. THE CONTACT STATED THAT ON MAY 15, 2007, THE SIDE DOOR FAILED AGAIN. WHEN THE CONTACT WOULD CLOSE THE SIDE DOOR, IT WOULD RE-OPEN. THIS FAILURE…
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TL*THE CONTACT OWNS A 2000 CHEVROLET VENTURE. THE CONTACT RECEIVED RECALL LETTER # 04V597000 (LATCHES/LOCKS/LINKAGES: DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED ON JULY 12, 2005. THE CONTACT STATED THAT ON MAY 15, 2007, THE SIDE DOOR FAILED AGAIN. WHEN THE CONTACT WOULD CLOSE THE SIDE DOOR, IT WOULD RE-OPEN. THIS FAILURE OCCURRED ON SEVERAL OCCASIONS BEFORE IT WOULD CLOSE. ONCE IT CLOSED, THE DOME LIGHT WOULD REMAIN ILLUMINATED AND THE DOOR OPEN INDICATOR CONSTANTLY CHIMED. WHEN USING THE DOOR UNLOCK BUTTON, THE LOCK ACTUATOR WOULD CONSTANTLY CLICK UNTIL THE DOOR WAS FULLY OPEN. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER ON JUNE 1, 2007 FOR REPAIR WHERE IT CURRENTLY REMAINS. THE CURRENT AND FAILURE MILEAGES WERE 95,368. THE CONSUMER STATED THE POWER SLIDING DOOR MAKES A LOUD CLICKING NOISE, WHICH SOUDS LIKE THE ACTUATOR TRYING TO LOCK AND UNLOCK. UPDATED 07/19/07. *JB
NHTSA ODI #10192544
Mileage unknown · Aug 6, 2006
Electrical SystemLatches/locks/linkages
PASSENGER SLIDING DOOR OPENS AFTER CLOSES. DOOR AJAR WILL COME ON WHILE DRIVING. DOOR DOES NOT COMPLETELY CLOSE. *JB
NHTSA ODI #10164638
105,000 miles · Aug 3, 2006
Latches/locks/linkages
DT*: THE CONTACT STATED THAT THE POWER SLIDING DOOR MODULE WAS DEFECTIVE ON THE VEHICLE AND WAS A DIFFERENT COMPONENT THAN WHAT WAS RECALLED(01V264000). THE DEALER OFFERED TO FIX THE RECALLED COMPONENT, BUT STATED THE SLIDING DOOR WOULD NOT FUNCTION PROPERLY UNLESS THE CONTACT HAD THE POWER SLIDING DOOR MODULE REPLACED.
NHTSA ODI #10164400
Mileage unknown · Oct 18, 2005
Latches/locks/linkages
CONSUMER LETTER REGARDING 2000 CHEVROLET VENTURE DOOR LOCKS WERE CHANGED WITH NOTICE TO CONSUMER DURING OIL CHANGE. *TS *NM
NHTSA ODI #10141057
Mileage unknown · Sep 19, 2005
Latches/locks/linkagesInjury
DT: CONTACT STATES THE RETRACTOR ON THE PASSENGER SIDE AUTOMATIC DOOR WILL NOT ALLOW THE DOOR CLOSE IF THERE IS SOMETHING BLOCKING THE DOOR FROM SHUTTING. THE DESIGN IS SUPPOSE TO ALLOW THE DOOR TO RETRACT IF THERE IS SOMETHING BLOCKING THE DOOR FROM SHUTTING. THE CONSUMERS DAUGHTER HAND WAS CLOSED IN THE DOOR AND THE DOOR COM…
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DT: CONTACT STATES THE RETRACTOR ON THE PASSENGER SIDE AUTOMATIC DOOR WILL NOT ALLOW THE DOOR CLOSE IF THERE IS SOMETHING BLOCKING THE DOOR FROM SHUTTING. THE DESIGN IS SUPPOSE TO ALLOW THE DOOR TO RETRACT IF THERE IS SOMETHING BLOCKING THE DOOR FROM SHUTTING. THE CONSUMERS DAUGHTER HAND WAS CLOSED IN THE DOOR AND THE DOOR COMPLETELY SHUT. THE CONSUMER HIT THE BUTTON TO OPEN THE DOOR, AND IT DID OPEN THIS WAY. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER. THERE WAS A RECALL ON THE DOOR HANDLE OF THIS PASSENGER SIDE DOOR. THE CONSUMER DOES NOT HAVE THE RECALL NUMBER OR CAMPAIGN ID NUMBER. *AK *JB
NHTSA ODI #10129292
Mileage unknown · Aug 23, 2005
Latches/locks/linkages
DT: CONTACT STATED AFTER RECALL 04V597000 REPAIRS ON THE POWER SLIDING DOOR HANDLE OF THE PASSENGER DOOR WERE DONE THE LOCK ON THE DOOR WILL NOT STAY CLOSED. THE SLIDING DOOR ON THE INSIDE WAS ROUGHED UP FROM THE REPAIR WORK. THE REPAIR WORK ON THE RECALL WAS DONE ON THE 7-18-05. DEALER SAID THAT THE LOCK ON THE DOOR HAD NOTH…
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DT: CONTACT STATED AFTER RECALL 04V597000 REPAIRS ON THE POWER SLIDING DOOR HANDLE OF THE PASSENGER DOOR WERE DONE THE LOCK ON THE DOOR WILL NOT STAY CLOSED. THE SLIDING DOOR ON THE INSIDE WAS ROUGHED UP FROM THE REPAIR WORK. THE REPAIR WORK ON THE RECALL WAS DONE ON THE 7-18-05. DEALER SAID THAT THE LOCK ON THE DOOR HAD NOTHING TO DO WITH THE RECALL. *AK
NHTSA ODI #10133916
8,000 miles · Jun 10, 2005
Latches/locks/linkagesInjury
DT: CHEVROLET, VENTURE 2000 MINI VAN, THE PASSENGER SIDE SLIDING DOOR SHUTS EVEN WHEN CHILDREN OR ANYONE IS IN THE WAY. PEOPLE HAVE BEEN CAUGHT IN THE DOOR BECAUSE OF THIS DEFECT, AND A CHILD HAD TO GO TO THE EMERGENCY ROOM AFTER GETTING FINGER CAUGHT IN THE DOOR. *AK
NHTSA ODI #10124969
80,300 miles · Jan 31, 2005
Latches/locks/linkagesVisibility
VEHICLE EXPERIENCED PROBLEMS WITH THE LOCKS, AND THE POWER WINDOWS. OWNER CONTACTED THE MANUFACTURER, WHO INDICATED THAT THERE WAS NO RECALL FOR THIS PROBLEM. *AK
NHTSA ODI #10109318
39,000 miles · Sep 28, 2004
Latches/locks/linkagesInjury
AUTOMATIC SLIDING DOOR CLOSED ON MY DAUGHTER'S HAND. IT DID NOT STOP CLOSING, AND I HAD TO FORCEFULLY OPEN IT TO FREE HER HAND. HER HAND WAS SMASHED BETWEEN DOOR EDGE AND DOOR FRAME. *AK
NHTSA ODI #10093270
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Aug 7, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
Sep 29, 1999
VEHICLE DESCRIPTION: MINI VANS WITH EXTENDED WHEELBASE. SOME OF THESE VEHICLES HAVE INOPERATIVE FUEL TANK ROLLOVER VALVES AND FUEL LEAKAGE WOULD EXCEED THE PERMISSIBLE AMOUNT IN A ROLLOVER TEST. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY."
Consequence & remedy
Consequence: IN A VEHICLE ROLLOVER ACCIDENT, IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES TO LOCATE AND REPLACE THOSE FUEL TANKS THAT COULD HAVE INOPERATIVE ROLLOVER VALVES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available