NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
349 reports44,000 miles · Nov 9, 2004
Latches/locks/linkages
RECALL 01V067000 CONCERNING POWER SLIDING DOORS. CONSUMER TOOK VEHICLE TO THE DEALER TO HAVE RECALL REPAIRS PERFORMED. SINCE THEN THE SLIDING DOORS DID NOT WORK INTERMITTENTLY. CURRENTLY, DEALER WANTED TO CHARGE CONSUMER $440.00 TO REPAIR WHAT SHOULD HAVE BEEN DONE CORRECTLY THE FIRST TIME. CONSUMER THEN CALLED THE MANUFACTU…
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RECALL 01V067000 CONCERNING POWER SLIDING DOORS. CONSUMER TOOK VEHICLE TO THE DEALER TO HAVE RECALL REPAIRS PERFORMED. SINCE THEN THE SLIDING DOORS DID NOT WORK INTERMITTENTLY. CURRENTLY, DEALER WANTED TO CHARGE CONSUMER $440.00 TO REPAIR WHAT SHOULD HAVE BEEN DONE CORRECTLY THE FIRST TIME. CONSUMER THEN CALLED THE MANUFACTURER FOR ASSISTANCE. MANUFACTURER REFUSED ASSISTANCE BECAUSE THE VEHICLE HAD 133, 000 MILES, AND THAT THE PROBLEM WAS WEAR AND TEAR. CONSUMER WAS VERY UPSET AND FELT THAT IF THE WORK WAS DONE CORRECTLY THE FIRST TIME THIS WOULD NOT HAVE HAPPENED. *AK
NHTSA ODI #10099710
32,334 miles · Oct 11, 2004
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
DAY OF PURCHASE, MAJOR ENGINE FAILURES REPLACEMENT OF NEARLY EVERYTHING THEN SOME. CONTINUES TO ARC ELECTRICAL SPARKS UNDER THE HOOD. ELECTRICAL SHORTING OF ALL COMPONENTS WITHIN THE VAN INTERNAL ENGINE ISSUES NOT CORRECTABLE JUST BANDAIDING FUEL ISSUES WITH OIL COOLANT AND ARCING CONSTITUTES A FIRE AND POSSIBLY DEATH. I HAVE …
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DAY OF PURCHASE, MAJOR ENGINE FAILURES REPLACEMENT OF NEARLY EVERYTHING THEN SOME. CONTINUES TO ARC ELECTRICAL SPARKS UNDER THE HOOD. ELECTRICAL SHORTING OF ALL COMPONENTS WITHIN THE VAN INTERNAL ENGINE ISSUES NOT CORRECTABLE JUST BANDAIDING FUEL ISSUES WITH OIL COOLANT AND ARCING CONSTITUTES A FIRE AND POSSIBLY DEATH. I HAVE ALL SERVICED REPAIR DOCUMENTS IF ONE SHOULD NEED TO VIEW THEM. *NM
NHTSA ODI #10095579
72,416 miles · Sep 27, 2004
Engine And Engine Cooling
THE LOW COOLANT LIGHT CAME ON IN MY 1999 CHEVROLET VENTURE LS (THAT I PURCHASED IN JANUARY OF 2004), THE ENGINE STARTED MAKING A HORRIBLE KNOCKING NOISE, AND THEN FROZE UP WHILE DRIVING DOWN THE HIGHWAY. AFTER HAVING TO HAVE IT TOWED AND LOOKED AT BY 2 MECHANICS, THE DIAGNOSIS WAS THAT THE INTAKE MANIFOLD GASKET WAS DEFECTIVE AN…
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THE LOW COOLANT LIGHT CAME ON IN MY 1999 CHEVROLET VENTURE LS (THAT I PURCHASED IN JANUARY OF 2004), THE ENGINE STARTED MAKING A HORRIBLE KNOCKING NOISE, AND THEN FROZE UP WHILE DRIVING DOWN THE HIGHWAY. AFTER HAVING TO HAVE IT TOWED AND LOOKED AT BY 2 MECHANICS, THE DIAGNOSIS WAS THAT THE INTAKE MANIFOLD GASKET WAS DEFECTIVE AND ALLOWED COOLANT TO LEAK INTO THE ENGINE, CAUSING THE ROCKER ARMS TO QUIT WORKING, THE VALVES TO BEND AND THE CAM SHAFT TO BREAK IN HALF. THE COST OF A REBUILT MOTOR AND LABOR TO INSTALL IT ADDS UP TO $4,300. GM DOESN'T KNOW IF THEY CAN HELP OR NOT.*AK
NHTSA ODI #10093196
42,000 miles · Sep 10, 2004
Engine And Engine Cooling
1999 VENTURE WITH 3.4 L ENGINE AND 42,000 MILES HAS LEAKING INTAKE MANIFOLD GASKET. GM SHOULD RECALL MINIVANS AND REINBURSE OWNERS FOR REPAIR COST. DEALER COST ESTIMATE FOR REPAIRS WAS $800.00. *AK
NHTSA ODI #10090753
Mileage unknown · Aug 19, 2004
Wheels
WHILE DRIVING,THE PASSENGER'S TIRE SHEARED OFF WITHOUT WARNING. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIR. THE MECHANIC INFORMED THE DRIVER THAT THE LUG NUTS AND BOLT NEEDED REPLACEMENT WITH WHEEL. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
NHTSA ODI #10089341
60,000 miles · Aug 19, 2004
Fuel System, Gasoline
WHILE PARKING, THE CONSUMER SMELLED FUEL INSIDE THE VEHICLE. THE DEALERSHIP SERVICED THE VEHICLE AND THE TECHNICIAN NOTICED FUEL LEAKING FROM THE ENGINE. *AK *SC THE FUEL LINES WERE CORRODED. *JB
NHTSA ODI #10081396
83,124 miles · Aug 16, 2004
Power Train
BOUGHT AT 1999 CHEVROLET VENTURE VAN IN SUMMER OF 2003. WHEN THE CAR WARMS UP, THE TRANSMISSION SLIPS AND CLUNKS. BOUGHT WITHOUT WARRANTY; DIDN'T DO IT UNTIL I HAD DRIVEN THE CAR 30 MILES. PROBLEM DUE TO DEFECTIVE BEARING; SHOULD BE RECALLED AND FIXED BY GM!!!*AK
NHTSA ODI #10086923
Mileage unknown · Aug 4, 2004
Air BagsExterior LightingService Brakes, Hydraulic
WHILE DRIVING TURN SIGNAL LIGHTS/ABS, AND SRS LIGHTS FLASHED ON AND OFF THE DASHBOARD. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO DEALER FOR INSPECTION, AND THE MECHANIC COULD NOT BE DUPLICATE THE PROBLEM. *AK
NHTSA ODI #10087239
Mileage unknown · Aug 4, 2004
Engine And Engine Cooling
I OWN A 1999 CHEVY VENTURE WHICH HAS BEEN DRIVEN 26,000 MILES. I TOOK MY VEHICLE IN FORAN OIL CHANGE AND ON INSPECTION THE DEALER FOUND COOLANT LEAKING FROM ALL FOUR CORNERS OF THE LOWER INTAKE MANIFOLD GASKET. THEY REPLACED THE LOWER INTAKE MANIFOLD GAKET AND RELATED GASKETS AT A COST TO ME OF $753.88. THE SERVICE SUPERVISO…
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I OWN A 1999 CHEVY VENTURE WHICH HAS BEEN DRIVEN 26,000 MILES. I TOOK MY VEHICLE IN FORAN OIL CHANGE AND ON INSPECTION THE DEALER FOUND COOLANT LEAKING FROM ALL FOUR CORNERS OF THE LOWER INTAKE MANIFOLD GASKET. THEY REPLACED THE LOWER INTAKE MANIFOLD GAKET AND RELATED GASKETS AT A COST TO ME OF $753.88. THE SERVICE SUPERVISOR INFORMED ME THAT THERE WAS A DEFECT IN THE GASKETS AND THAT THEY HAVE BEEN SEEING AND FIXING THIS PROBLEM ON VEHICLES WITH THIS PARTICULAR MOTOR. HE INFORMED US THAT IF WE DID NOT GET OUR VECHICLE REPAIRED THAT THE ENGINE MIGHT SEIZE UP. I CALLED THE CORPORATE OFFICE FOR CHEVROLET AND THEY STATED THAT THERE WAS NO RECALL ON THE FAULTY GASKETS AT THIS TIME. IAK
NHTSA ODI #10086145
21,000 miles · Aug 4, 2004
Electrical System
NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS. THE AIR-BAG LIGHT INDICATOR ON THE INSTRUMENT PANEL WOULD STAY ON AFTER STARTING, BUT ONLY INTERMITTENTLY. INSTRUMENT PANEL AIR-BAG LIGHT WOULD INTERMITTENTLY STAY ON. I TOOK THE VEHICLE TO A CHEVROLET SERVICE CENTER ON 3 DIFFERENT OCCASIONS. ONBOARD COMPUTER WAS REPLACED AT MY EXPENS…
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NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS. THE AIR-BAG LIGHT INDICATOR ON THE INSTRUMENT PANEL WOULD STAY ON AFTER STARTING, BUT ONLY INTERMITTENTLY. INSTRUMENT PANEL AIR-BAG LIGHT WOULD INTERMITTENTLY STAY ON. I TOOK THE VEHICLE TO A CHEVROLET SERVICE CENTER ON 3 DIFFERENT OCCASIONS. ONBOARD COMPUTER WAS REPLACED AT MY EXPENSE, LEFT REAR TAIL LIGHT WAS REPLACED AT MY EXPENSE.BATTERY CORRODED AND WAS REPLACED AT MY EXPENSE. PROBLEMS WENT AWAY BRIEFLY AFTER SERVICE BUT CAME BACK INSTRUMENT PANEL ABS & TCS (TRACTION CONTROL SYSTEM) LIGHTS WILL COME ON AND STAY ON AFTER VEHICLE HAS BEEN DRIVEN FOR 5 MINUTES OR SO, BUT NOT ON EVERY TRIP ONLY INTERMITTENTLY. ALSO WHEN APPLYING THE BRAKES THE EMERGENCY FLASHER / TURN SIGNAL LIGHTS WILL COME ON. VEHICLE HAS 55K MILES AND IS NO LONGER UNDER WARRANTY, THIS VEHICLE IS DANGEROUS IN MY OPINION.*AK
NHTSA ODI #10086135
Official recalls
4Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Apr 12, 1999
VEHICLE DESCRIPTION: PASSENGER MINI VANS. THE LEFT AND/OR RIGHT FRONT LOWER INSULATOR TO CRADLE CENTER METAL SLEEVE IS COLLAPSED, WHICH CAN RESULT IN LOSS OF CLAMP LOAD IN THE JOINT. IF THE CLAMP LOAD IS REDUCED OR LOST, THE BOLT CAN BE LOST OR BROKEN AND THE JOINT CAN SEPARATE.
Consequence & remedy
Consequence: IF NOT REPAIRED, SEPARATION OF THE OPPOSITE SIDE JOINT COULD OCCUR RESULTING IN STEERING SHAFT SEPARATION.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CRADLE-TO-SUSPENSION INSULATORS AND THE ATTACHING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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