NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
349 reports100,000 miles · Sep 10, 2009
Engine And Engine CoolingPower Train
TL*- THE CONTACT OWNS A 1999 CHEVROLET VENTURA. THE CONTACT STATED THAT THE VEHICLE HESITATES WHEN SHIFTING INTO SECOND GEAR. SHE REPLACED THE TRANSMISSION, BUT THE FAILURE WAS STILL PRESENT.ALSO THERE WAS A PUDDLE OF WATER ON THE FRONTAL FLOOR BOARD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A MECHANIC REPLACED THE …
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TL*- THE CONTACT OWNS A 1999 CHEVROLET VENTURA. THE CONTACT STATED THAT THE VEHICLE HESITATES WHEN SHIFTING INTO SECOND GEAR. SHE REPLACED THE TRANSMISSION, BUT THE FAILURE WAS STILL PRESENT.ALSO THERE WAS A PUDDLE OF WATER ON THE FRONTAL FLOOR BOARD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A MECHANIC REPLACED THE HEATER CORE. IMMEDIATELY AFTER THE REPAIR THE ENGINE OVERHEATED. THE VEHICLE WAS RE-INSPECTED IN WHICH THE MECHANIC CONCLUDED THAT THE HEAD GASKETS FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 162,000.
NHTSA ODI #10283507
Mileage unknown · Mar 15, 2009
Visibility
THE WINDSHIELD WIPERS STOP WORKING IN THE UPWARD POSITION. *TR
NHTSA ODI #10261914
105,000 miles · Nov 21, 2008
Engine And Engine Cooling
I HAD TO REPLACE INTAKE AND HEAD GASKETS AT 105,000 MILES ON MY 1999 CHEVY VENTURE. THEY ARE LEAKING AT 180,000 MILES. I AM VERY UNHAPPY ABOUT THIS. *TR
NHTSA ODI #10249472
139,000 miles · Oct 14, 2008
Engine And Engine Cooling
I OWN A 99 CHEVY VENTURE THE PROBLEM IS THE TEMP GAUGE GOES BACK AND FORTH FROM HOT TO COLD I WAS TOLD THE HEAD GASKETS WERE BAD. AFTER A LITTLE RESEARCH I FOUND OUT THAT THIS PROBLEM IS OCCURRING WITH A MAJORITY OF THESE VEHICLES WHY ISN'T GM DOING A RECALL. *TR
NHTSA ODI #10245416
111,000 miles · Jul 16, 2008
Engine And Engine CoolingSteeringSuspension
BALL BEARING ON VEHICLE REPLACED 2007, NOW 2008 WON'T PASS INSPECTION MUST BE REPLACED AGAIN, PLUS THE ENGINE MANIFOLD. *TR
NHTSA ODI #10234560
97,585 miles · May 30, 2008
Electrical System
TL*THE CONTACT OWNS A 1999 CHEVROLET VENTURE. THE CONTACT LOST HER KEY TO THE VEHICLE AND ATTEMPTED TO USE THE PASS KEY TO MOVE THE VEHICLE. THE VEHICLE STARTED, BUT THEN SHUT OFF. SHE MADE THREE ATTEMPTS TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT FOUND THE ORIGINAL KEY AND ATTEMPTED TO START THE VEHICLE. THE…
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TL*THE CONTACT OWNS A 1999 CHEVROLET VENTURE. THE CONTACT LOST HER KEY TO THE VEHICLE AND ATTEMPTED TO USE THE PASS KEY TO MOVE THE VEHICLE. THE VEHICLE STARTED, BUT THEN SHUT OFF. SHE MADE THREE ATTEMPTS TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT FOUND THE ORIGINAL KEY AND ATTEMPTED TO START THE VEHICLE. THE WHEEL WOULD NOT MOVE AND SHE WAS UNABLE TO START THE VEHICLE. SHE INSERTED THE KEY AND HEARD A BEEPING SOUND, WHICH INDICATED THAT THE BATTERY WAS FUNCTIONING. SHE CALLED SEVERAL DEALERS AND MECHANICS, WHO STATED THAT THEY COULD NOT ASSIST WITH THE ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 97,585.
NHTSA ODI #10229348
125,000 miles · Apr 2, 2008
Service Brakes, Hydraulic
WHEN ENTERING AN INTERSECTION AFTER LEAVING A STOP SIGN THE TRACTION CONTROL LIGHT AND ABS LIGHT ON THE DASH CAME ON AND THE VAN BEGAN JERKING AND LURCHING IN INTERSECTION UNABLE TO MOVE THROUGH INTERSECTION FOR ATLEAST 10 SECONDS BEFORE THE LURCHING STOPPED. ALWAYS HAPPENS WHEN COMING FROM A STOP SUCH AS A RED LIGHT, WHEN ENTER…
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WHEN ENTERING AN INTERSECTION AFTER LEAVING A STOP SIGN THE TRACTION CONTROL LIGHT AND ABS LIGHT ON THE DASH CAME ON AND THE VAN BEGAN JERKING AND LURCHING IN INTERSECTION UNABLE TO MOVE THROUGH INTERSECTION FOR ATLEAST 10 SECONDS BEFORE THE LURCHING STOPPED. ALWAYS HAPPENS WHEN COMING FROM A STOP SUCH AS A RED LIGHT, WHEN ENTERING STREET FROM SIDE ROAD. HAPPENS INTERMITTENTLY, MORE OFTEN WHEN ENGINE IS COLD. HAVE COME CLOSE TO BEING HIT MANY TIMES, OTHER DRIVERS HAVE HAD TO SLAM THEIR BRAKES TO STOP FROM HITTING ME BECAUSE IT CAN LURCH AND JERK NOT GOING ANYWHERE FOR UP TO 30 SECONDS AT TIMES WHILE VAN IS IN INTERSECTION OR ENTERING A ROAD. ABS MOTOR WAS FOUND TO BE WEAK, BUT MECHANIC CANNOT FIND PROBLEM WITH THE TRACTION CONTROL SYSTEM IN ORDER TO FIX IT. *TR
NHTSA ODI #10223153
50,000 miles · Mar 6, 2008
Engine And Engine Cooling
DEXCOOL ANTIFREEZE DETERIORATED MY INTAKE GASKETS OF MY 99 CHEVY VENTURE, SLUDGED UP MY ENGINE AND CAUSED MY CAR TO OVERHEAT AND LEAK DEXCOOL CONTINUOUSLY. THE DEALER JUST TOLD ME SORRY BUT IT WILL BE ABOUT 1500 TO 2000 TO REPAIR. THAT ANTIFREEZE WAS SUPPOSED TO BE NEVER CHANGED AND WORK UNTIL 150K MILES. MY VAN IS A LEAKING REL…
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DEXCOOL ANTIFREEZE DETERIORATED MY INTAKE GASKETS OF MY 99 CHEVY VENTURE, SLUDGED UP MY ENGINE AND CAUSED MY CAR TO OVERHEAT AND LEAK DEXCOOL CONTINUOUSLY. THE DEALER JUST TOLD ME SORRY BUT IT WILL BE ABOUT 1500 TO 2000 TO REPAIR. THAT ANTIFREEZE WAS SUPPOSED TO BE NEVER CHANGED AND WORK UNTIL 150K MILES. MY VAN IS A LEAKING RELIABILITY PROBLEM THAT COULD STRAND US ON THE ROAD BECAUSE OF THE DEX COOL THEY PUT IN THE FACTORY. THERE WILL BE A RECALL IF YOU INVESTIGATE THIS. THE PROBLEM IS ALL OVER THE WEB AND THERE IS A CLASS ACTION SUIT ABOUT IT IN CALIFORNIA. IT AFFECTS HUNDREDS OF THOUSANDS OF PEOPLE. *TR
NHTSA ODI #10220324
Mileage unknown · Nov 16, 2007
Exterior Lighting
1999 CHEVROLET VENTURE HEADLAMPS HAVE A ROUGH FEELING. CONSUMER STATES THAT THE LIGHTING HAS BEEN REDUCED BY THE DIFFUSION. *KB
NHTSA ODI #10209468
125,000 miles · Aug 6, 2007
Exterior Lighting
TL*THE CONTACT OWNS A 1999 CHEVROLET VENTURE. THE CONTACT STATED THAT WATER HAS ENTERED THE HEADLIGHT LENS, WHICH SOMETIMES CAUSES THE BULBS TO BURN OUT. ALSO, THE LENS HAVE BECOME FOGGY AND BLURRY. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT TO REPLACE THE COMPONENT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT …
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TL*THE CONTACT OWNS A 1999 CHEVROLET VENTURE. THE CONTACT STATED THAT WATER HAS ENTERED THE HEADLIGHT LENS, WHICH SOMETIMES CAUSES THE BULBS TO BURN OUT. ALSO, THE LENS HAVE BECOME FOGGY AND BLURRY. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT TO REPLACE THE COMPONENT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 134,000 AND FAILURE MILEAGE WAS 125,000.
NHTSA ODI #10198641
Official recalls
4Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Apr 12, 1999
VEHICLE DESCRIPTION: PASSENGER MINI VANS. THE LEFT AND/OR RIGHT FRONT LOWER INSULATOR TO CRADLE CENTER METAL SLEEVE IS COLLAPSED, WHICH CAN RESULT IN LOSS OF CLAMP LOAD IN THE JOINT. IF THE CLAMP LOAD IS REDUCED OR LOST, THE BOLT CAN BE LOST OR BROKEN AND THE JOINT CAN SEPARATE.
Consequence & remedy
Consequence: IF NOT REPAIRED, SEPARATION OF THE OPPOSITE SIDE JOINT COULD OCCUR RESULTING IN STEERING SHAFT SEPARATION.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CRADLE-TO-SUSPENSION INSULATORS AND THE ATTACHING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
Illustration