NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
409 reports140,000 miles · Sep 18, 2006
Air BagsSteering
DT*: THE CONTACT STATED AFTER PULLING INTO A PARKING SPACE AND STRAIGHTENING THE STEERING WHEEL, THE STEERING WHEEL RACK AND PINION FRACTURED WITHOUT WARNING. SOON AFTER, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO CONFIRMED THE STEERING RACK AND PINION FRACTURE. THE REPAIR SHOP ALSO …
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DT*: THE CONTACT STATED AFTER PULLING INTO A PARKING SPACE AND STRAIGHTENING THE STEERING WHEEL, THE STEERING WHEEL RACK AND PINION FRACTURED WITHOUT WARNING. SOON AFTER, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO CONFIRMED THE STEERING RACK AND PINION FRACTURE. THE REPAIR SHOP ALSO DETERMINED DUE TO THE UNIQUE FRACTURE OF THE RACK AND PINION AND THE ILLUMINATION OF THE AIRBAG WARNING LIGHT, THE AIRBAG SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT ALERTED.
NHTSA ODI #10168524
80,000 miles · Aug 2, 2006
Power Train
DT*: THE CONTACT STATED THE VEHICLE'S TRANSMISSION WOULD NOT SHIFT INTO PARK. THERE WAS AN NHTSA RECALL, # 98V131000 REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA ODI #10164168
125,000 miles · Jun 26, 2006
Latches/locks/linkages
DT*: THE CONTACT STATED THAT THE SLIDING DOOR ON THE SIDE OF THE VEHICLE DID NOT LATCH PROPERLY. WHILE THE DOOR WAS BEING SHUT, IT SIMPLY ROLLED BACK OPEN UPON MOVEMENT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. A SERVICE DEALER WAS CALLED, WHO INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE.*AK
NHTSA ODI #10160756
130,153 miles · Jun 15, 2006
Steering
DT*: THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN AT 20 MPH THE STEERING COLUMN LOCKED. THE VEHICLE WAS THEN PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THERE WAS FAILURE TO THE LOWER BEARING PLATE. THERE IS A NHTSA RECALL, # 02V286000, REGAR…
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DT*: THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN AT 20 MPH THE STEERING COLUMN LOCKED. THE VEHICLE WAS THEN PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THERE WAS FAILURE TO THE LOWER BEARING PLATE. THERE IS A NHTSA RECALL, # 02V286000, REGARDING THE STEERING RACK AND PINION. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAS BEEN ALERTED.
NHTSA ODI #10159931
50,652 miles · Mar 17, 2006
Engine And Engine Cooling
VENTURE WAS MAKING A SMELL THAT I REMEMBERED FROM MY 95 CHEVY LUMINA. PULL OVER REALIZED THE SAME THING WAS GOING ON WITH THIS VAN. COOLANT GOING INTO ENGINE. THIS VAN ONLY HAD 51,652 MILES ON FOR A 98 THAT IS GREAT I TOOK VERY GOOD CARE OF IT AND CHEVY LOST A CUSTOMER FOR LIFE. WE WERE LOOKING A TAHOE BUT I WOULD EVEN LOOK AT …
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VENTURE WAS MAKING A SMELL THAT I REMEMBERED FROM MY 95 CHEVY LUMINA. PULL OVER REALIZED THE SAME THING WAS GOING ON WITH THIS VAN. COOLANT GOING INTO ENGINE. THIS VAN ONLY HAD 51,652 MILES ON FOR A 98 THAT IS GREAT I TOOK VERY GOOD CARE OF IT AND CHEVY LOST A CUSTOMER FOR LIFE. WE WERE LOOKING A TAHOE BUT I WOULD EVEN LOOK AT IT NOW CHEVY IS THE WORST CAR MAKER OUT THERE BUT THEN AGAIN THEY ARE MAKING ME NOW LOOK A TOYOTA,HONDA IN A WHOLE NEW LIGHT. *NM
NHTSA ODI #10152942
112,234 miles · Jan 22, 2006
Engine And Engine Cooling
THE INTAKE GASKET ON MY 98 VENTURE FAILED AND LEAKED DEXCOOL INTO THE ENGINE. THE ENGINE TEMP FLUCTUATED AND THE VEHICLE OVERHEATED DAMAGING THE HEAD GASKET. I SEE GM IS IGNORING THE ISSUE AS WELL AS NHTSA. THERE IS HOWEVER A LAW FIRM IN PUTTING TOGETHER A CLASS ACTION SUIT FOR THIS PROBLEM. I ENCOURAGE ALL TO JOIN IN THE SUIT A…
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THE INTAKE GASKET ON MY 98 VENTURE FAILED AND LEAKED DEXCOOL INTO THE ENGINE. THE ENGINE TEMP FLUCTUATED AND THE VEHICLE OVERHEATED DAMAGING THE HEAD GASKET. I SEE GM IS IGNORING THE ISSUE AS WELL AS NHTSA. THERE IS HOWEVER A LAW FIRM IN PUTTING TOGETHER A CLASS ACTION SUIT FOR THIS PROBLEM. I ENCOURAGE ALL TO JOIN IN THE SUIT AND TO LEAVE GM AND BECOME LOYAL HONDA OWNERS. *JB
NHTSA ODI #10148300
79,500 miles · Jan 3, 2006
Steering
I EXPERIENCED POWER STEERING FAILURE MAKING LEFT TURNS ONLY. DEALER TOLD ME THAT MY VEHICLE IS NOT IN THE RECALL SCOPE EVEN THOU IT HAS THE EXACT PROBLEM AS THE RECALL VEHICLES OF 1998 (NHTSA ID # 02V28600). THEY REPLACED THE POWER STEERING GEAR AT MY COST. THEY KEPT THE CORE GEAR ASSEMBLY DN/26065144 - RV 26065041-78091. THEY T…
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I EXPERIENCED POWER STEERING FAILURE MAKING LEFT TURNS ONLY. DEALER TOLD ME THAT MY VEHICLE IS NOT IN THE RECALL SCOPE EVEN THOU IT HAS THE EXACT PROBLEM AS THE RECALL VEHICLES OF 1998 (NHTSA ID # 02V28600). THEY REPLACED THE POWER STEERING GEAR AT MY COST. THEY KEPT THE CORE GEAR ASSEMBLY DN/26065144 - RV 26065041-78091. THEY TOLD ME THEY COULD NOT TELL WHAT CAUSED THE FAILURE BECAUSE IT IS A SEALED UNIT. *JB
NHTSA ODI #10146778
34,000 miles · Dec 27, 2005
Engine And Engine Cooling
FOR THE 2ND TIME SINCE THE DATE NOTED BELOW, I AM EXPERIENCING INTAKE MANIFOLD FAILURE ON MY 1998 CHEVY VENTURE. IN 2003 IT WAS REPLACED WHILE THE VEHICLE WAS STILL UNDER WARRANTY AT 34,000 MILES. NOW, JUST SHY OF 2 YEARS LATER, AND AT 53,000 (AT MY OWN EXPENSE AND A COST OF $1200.00)) IT NEEDS TO BE REPLACED AGAIN. THE REASO…
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FOR THE 2ND TIME SINCE THE DATE NOTED BELOW, I AM EXPERIENCING INTAKE MANIFOLD FAILURE ON MY 1998 CHEVY VENTURE. IN 2003 IT WAS REPLACED WHILE THE VEHICLE WAS STILL UNDER WARRANTY AT 34,000 MILES. NOW, JUST SHY OF 2 YEARS LATER, AND AT 53,000 (AT MY OWN EXPENSE AND A COST OF $1200.00)) IT NEEDS TO BE REPLACED AGAIN. THE REASON I AM CONTACTING YOU AT THIS TIME IS THAT GM DOES NOT RECOGNIZE THIS AS A RECALLABLE ISSUE WITH THEIR VEHICLES. I SPOKE WITH GLEN KUNIYUKI ON 12/7/05, AND SYLVIA JABOUIN ON 12/8/05, AT GM CUSTOMER SERVICE. THEY SAID THAT SINCE THIS WAS NOT A RECALLABLE ISSUE AND UNTIL SUCH TIME THAT THE NHTSA MADE THEM RECALL THE VEHICLES INVOLVED, THAT THEY SIMPLY WERE NOT GOING TO RECOGNIZE THAT THIS IS A COMMON PROBLEM TO GM MODELS, AND RECOMMENDED TRADING IT IN FOR A NEWER MODEL. WHILE RESEARCHING THIS PROBLEM, I FOUND SEVERAL WEBSITES WHERE MANY OTHER GM CUSTOMERS ARE EXPERIENCING THE SAME REPETITIVE PROBLEM WITH NO SATISFACTION FROM THE MANUFACTURER. I AM PROVIDING YOU WITH ONLY FOUR, BUT THERE ARE MANY OUT THERE. (HTTP://FORUM.FREEADVICE.COM/ARCHIVE/INDEX.PHP/T-194703.HTML HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_INTAKE_MANIFOLD.HTML HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_DEXCOOL.HTML HTTP://SFDISCUSSIONS.PROBOARDS32.COM/INDEX.CGI?BOARD=LEMON&ACTION=DISPLAY&THREAD=1089240579) YOUR ATTENTION AND RESPONSE TO THIS MATTER WILL BE ANXIOUSLY AWAITED. *NM
NHTSA ODI #10146177
74,000 miles · Dec 26, 2005
Steering
I HAVE A 1998 CHEVY VENTURE VAN THAT IS DISPLAYING THE SAME DEFECTS OF THE RACK AND PINION RECALL FOR THE SAME LISTED VEHICLE AND YEAR. CHEVY TELLS ME THAT MINE WAS NOT INCLUDED IN THIS. I FEEL THAT THIS IS TOO MUCH COINCIDENCE. THE VEHICLE HAS ONLY 76,000 MILES ON IT. *JB
NHTSA ODI #10146093
93,000 miles · Dec 20, 2005
Exterior Lighting
I OWN A 1998 CHEVY VENTURE MINIVAN AND ON THE DATE SPECIFIED I WAS OUT WITH MY FAMILY ( A SNOWY EVENING) WHEN I WENT TO APPLY THE BRAKES AND MY TURN SIGNALS ON MY DASH WENT TO A SOLID GREEN. AS I APPROACHED THE RED LIGHT A PERSON IN THE CAR NEXT TO ME ADVISED ME THAT I HAD NO TAILLIGHTS. AFTER GETTING HOME I DID SOME RESEARCH …
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I OWN A 1998 CHEVY VENTURE MINIVAN AND ON THE DATE SPECIFIED I WAS OUT WITH MY FAMILY ( A SNOWY EVENING) WHEN I WENT TO APPLY THE BRAKES AND MY TURN SIGNALS ON MY DASH WENT TO A SOLID GREEN. AS I APPROACHED THE RED LIGHT A PERSON IN THE CAR NEXT TO ME ADVISED ME THAT I HAD NO TAILLIGHTS. AFTER GETTING HOME I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THIS IS A WIDESPREAD PROBLEM WHERE IF MOISTURE GETS INTO THE CONNECTOR ON THE BRAKE LIGHT ASSEMBLY, IT WILL CAUSE THE GROUND CONNECTOR TO SHORT OUT AND CAUSE THE BRAKE LIGHTS TO DO SOME CRAZY THINGS AS WELL AS THE CRUISE CONTROL TO DISENGAGE AT CERTAIN TIMES. *NM
NHTSA ODI #10145715
Official recalls
7Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Jun 26, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH BUCKET SEATS OR A SPLIT BENCH SEAT IN THE SECOND (MIDDLE) OR THIRD (BACK) ROW. THE SEAT LATCH MECHANISMS ON BUCKET SEATS AND ON THE 40% PORTION OF THE SPLIT BENCH SEAT IN THE SECOND AND THIRD ROWS DO NOT HAVE PROTECTIVE COVERS.
Consequence & remedy
Consequence: WHEN ACTIVATING THE RELEASE MECHANISM TO ROLL A BUCKET SEAT FORWARD, A CUSTOMER'S FINGER(S) COULD BE SEVERELY INJURED OR SEVERED IN THEY ARE NOT KEPT CLEAR OF THE MECHANISM.
Remedy: DEALERS WILL INSTALL PROTECTIVE COVERS ON THE OUTBOARD LATCH MECHANISMS ON ALL LEFT AND RIGHT HAND REAR BUCKET SEATS IN THE SECOND AND THIRD ROW, AND TO BOTH INBOARD AND OUTBOARD LATCH MECHANISMS ON THE CENTER REAR BUCKET SEAT AND THE 40% PORTION OF THE SPLIT BENCH SEAT.
Jun 11, 1998
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Consequence & remedy
Consequence: THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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