Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
650–25K
7125–50K
13250–75K
9675–100K
116100–150K
17150K+
497 reports with mileage · 111 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 204 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 165 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports4 fire reports15 injury reports
What owners actually said
608 reports
68,900 miles · Jan 29, 2014
Electrical SystemEngine
TRAVELING AT 45 MPH OR GREATER, WARNING MESSAGE COMES ACROSS DASH "TRACTION CONTROL OFF"' WITH IN 2 MINUTES WARNING MESSAGE CHANGES TO "SERVICE STABILITRAK SYSTEM" WITHIN 2 MINUTES WARNING MESSAGE CHANGES TO "REDUCED ENGINE POWER". WITHIN 2 MINUTES OF THIS MESSAGE THE ENGINE LOSES MOST OF ITS POWER IMMEDIATELY AND CAR LURCHES …
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TRAVELING AT 45 MPH OR GREATER, WARNING MESSAGE COMES ACROSS DASH "TRACTION CONTROL OFF"' WITH IN 2 MINUTES WARNING MESSAGE CHANGES TO "SERVICE STABILITRAK SYSTEM" WITHIN 2 MINUTES WARNING MESSAGE CHANGES TO "REDUCED ENGINE POWER". WITHIN 2 MINUTES OF THIS MESSAGE THE ENGINE LOSES MOST OF ITS POWER IMMEDIATELY AND CAR LURCHES TO LESS THAN 5 MPH. *TR
NHTSA ODI #10561957
66,000 miles · Jan 28, 2014
EnginePower Train
MULTIPLE TIMES WITHOUT WARNING, TRACTION CONTROL OFF LIGHT TURNS ON FOLLOWED BY SERVICE STABILIZATION SYSTEM AND ENGINE POWER REDUCED TO 10 %. THIS HAPPENED WHILE GOING 60 MPH ON A HIGHWAY WITH A TRACTOR TRAILER BEHIND ME, I SUDDENLY WENT DOWN TO 20MPH AND HAD TO SWERVE OFF THE ROAD. I WAS NEARLY HIT BY THE TRUCK AS IT PASSED ME…
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MULTIPLE TIMES WITHOUT WARNING, TRACTION CONTROL OFF LIGHT TURNS ON FOLLOWED BY SERVICE STABILIZATION SYSTEM AND ENGINE POWER REDUCED TO 10 %. THIS HAPPENED WHILE GOING 60 MPH ON A HIGHWAY WITH A TRACTOR TRAILER BEHIND ME, I SUDDENLY WENT DOWN TO 20MPH AND HAD TO SWERVE OFF THE ROAD. I WAS NEARLY HIT BY THE TRUCK AS IT PASSED ME. VERY DANGEROUS SITUATION THAT MULTIPLE TRAVERSE OWNERS HAVE COMPLAINED ABOUT. WHEN WILL THIS BE A RECALL? ONLY AFTER SOMEONE IS KILLED OR SERIOUSLY HURT! DEALER REPLACED THE THROTTLE BODY AT A COST OF NEARLY $500, A 3 YEAR OLD CAR SHOULD NOT BE HAVING THESE ISSUES, GM SHOULD BE PAYING FOR THE FIX! *TR
NHTSA ODI #10561888
74,050 miles · Jan 13, 2014
EngineTraction Control System
THIS VEHICLE AT RANDOM TIMES TELLS YOU THAT YOU NEED TO SERVICE YOU STAILITRAK AND TRACTION CONTROL AND REDUCES POWER WHICH IS DANGEROUS BECAUSE OF THE FACT IT LOSES POWER AND WHEN YOU WANT TO PASS YOUR NOT ABLE TO. EVEN IF YOUR CLIMBING A SMALL LITTLE HILL IT WILL BARELY CLIMB WHICH PUTS OTHERS AT RISK OF CRASHING ESPECIALLY IN…
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THIS VEHICLE AT RANDOM TIMES TELLS YOU THAT YOU NEED TO SERVICE YOU STAILITRAK AND TRACTION CONTROL AND REDUCES POWER WHICH IS DANGEROUS BECAUSE OF THE FACT IT LOSES POWER AND WHEN YOU WANT TO PASS YOUR NOT ABLE TO. EVEN IF YOUR CLIMBING A SMALL LITTLE HILL IT WILL BARELY CLIMB WHICH PUTS OTHERS AT RISK OF CRASHING ESPECIALLY IN ICY OR DANGEROUS CONDITIONS, OR MAYBE EVEN WORSE. THIS IS A GOOD FAMILY HAULER, BUT NOT WHEN IT REDUCES POWER AND PUTS OTHERS AT RISK. *TR
NHTSA ODI #10559721
60,000 miles · Dec 27, 2013
Steering
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 15 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED ON THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60000.
NHTSA ODI #10557398
12,000 miles · Dec 22, 2013
Service Brakes
AT 12000 MILES THE DEALER SAID I NEEDED NEW REAR BRAKES. I ASKED IF UNDER WARRANTY AND WAS TOLD NO CHARGED $700 TO FIX. NOW AT 24000 SAID FRONT BRAKES BAD AND WILL COST $550 MUST BE SOMETHING DEFECTIVE. *TR
NHTSA ODI #10556947
20,000 miles · Dec 12, 2013
Steering
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING FLUID AND PUMP WERE REPLACED BUT THE FAILURE WAS …
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING FLUID AND PUMP WERE REPLACED BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10555889
61,900 miles · Dec 11, 2013
Electronic Stability Control (esc)EngineTraction Control System
DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THERE WAS AN ALERT ON THE DASHBOARD SAYING THAT "TRACTION CONTROL OFF" THEN IMMEDIATELY AFTER ANOTHER ALERT CAME ON STATING THAT "ENGINE POWER HAS BEEN REDUCED". I WAS UNABLE TO ACCELERATE FULLY. I TURNED THE CAR OFF AND BACK ON AND IT RESET IT BUT THE SAME ALERTS CAME BACK ON MINUTES L…
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DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THERE WAS AN ALERT ON THE DASHBOARD SAYING THAT "TRACTION CONTROL OFF" THEN IMMEDIATELY AFTER ANOTHER ALERT CAME ON STATING THAT "ENGINE POWER HAS BEEN REDUCED". I WAS UNABLE TO ACCELERATE FULLY. I TURNED THE CAR OFF AND BACK ON AND IT RESET IT BUT THE SAME ALERTS CAME BACK ON MINUTES LATER. THE NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. THIS SEEMS TO BE A COMMON OCCURRENCE FOR THESE VEHICLES AND AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF OTHERS THAT HAVE HAD THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS AND CHEVY/GM SHOULD SERIOUSLY CONSIDER RECALLING THIS PART. *TR
NHTSA ODI #10555739
48,000 miles · Dec 10, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIE…
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TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000. *TR
NHTSA ODI #10555475
61,334 miles · Nov 30, 2013
EnginePower Train
I WAS DRIVING ON A STATE HIGHWAY WITH NOWHERE TO PULL SAFELY OFF THE ROAD WHEN THE THROTTLE BODY FAILED. THIS FAILURE CAUSED THE ENGINE CONTROL COMPUTER TO SET THE ENGINE TO "REDUCED POWER MODE" WHERE I COULD NOT DRIVE THE CAR PAST 20 MPH WITH THE ENGINE BARELY RUNNING. I HAD TO DRIVE THE VEHICLE FOR ABOUT 1/2 MILE IN THIS CONDI…
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I WAS DRIVING ON A STATE HIGHWAY WITH NOWHERE TO PULL SAFELY OFF THE ROAD WHEN THE THROTTLE BODY FAILED. THIS FAILURE CAUSED THE ENGINE CONTROL COMPUTER TO SET THE ENGINE TO "REDUCED POWER MODE" WHERE I COULD NOT DRIVE THE CAR PAST 20 MPH WITH THE ENGINE BARELY RUNNING. I HAD TO DRIVE THE VEHICLE FOR ABOUT 1/2 MILE IN THIS CONDITION BEFORE I COULD GET THE CAR OFF THE ROAD. THIS HAPPENED ON A DARK WINDING STRETCH OF ROAD WHERE TRAFFIC NORMALLY MOVES AT AROUND 45 MPH SO THERE WAS A SIGNIFICANT POTENTIAL FOR A REAR END COLLISION WITH A CAR SPEEDING UP BEHIND ME. *TR
NHTSA ODI #10554182
75,000 miles · Nov 16, 2013
Electrical System
I WAS DRIVING HOME FROM SAN DIEGO TO AZ WITH MY 3 KIDS WHEN ALL OF THE SUDDEN ALL MY WARNING DASH LIGHTS STARTED FLASHING, THE RADIO LOST POWER AND I LOST POWER STEERING. THIS WENT ON FOR ABOUT 1 MIN AND THEN EVERYTHING WENT AWAY AND THE RADIO TURNED BACK ON AND THE CAR SEEMED TO BE FINE. FIVE MINS LATER THE SAME THING HAPPENED …
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I WAS DRIVING HOME FROM SAN DIEGO TO AZ WITH MY 3 KIDS WHEN ALL OF THE SUDDEN ALL MY WARNING DASH LIGHTS STARTED FLASHING, THE RADIO LOST POWER AND I LOST POWER STEERING. THIS WENT ON FOR ABOUT 1 MIN AND THEN EVERYTHING WENT AWAY AND THE RADIO TURNED BACK ON AND THE CAR SEEMED TO BE FINE. FIVE MINS LATER THE SAME THING HAPPENED SO I EXITED THE FREEWAY IN ALPINE CA, AND DROVE TO THE ONLY MECHANIC IN THE ENTIRE TOWN. AFTER AN HOUR THE MECHANIC CAME AND TOLD ME MY KEY WAS BAD AND THAT THE COMPUTER WASN'T RESPONDING AT ALL TO IT. LUCKILY FOR ME I HAD THE SPARE AND HE TRIED THAT KEY AND IT TOO WOULDN'T START THE CAR. AT THIS POINT THE MECHANIC SAID I'D HAVE TO LEAVE THE CAR WITH HIM FOR FURTHER DIAGNOSING. I THEN RENTED A CAR AND HEADED TO AZ FOR THE WEEKEND. THE DAY AFTER THEY HAD MY CAR THEY CALLED ME AND SAID THE CAR STARTED UP WITH NO PROBLEM AND NOW THEY WERE GOING TO TRY TO RECREATE THE PROBLEM. AFTER 2 DAYS AND $438.00 THEY FOUND NOTHING WRONG WITH MY CAR. I CAME AND PICKED UP MY CAR AND EVERYTHING SEEMED FINE FOR A FEW WEEKS THEN I WENT TO START IT ONE DAY AND NO POWER, THE VEHICLE WASN'T RECOGNIZING MY KEYS AT ALL. I POPPED THE TRUNK AND LOOKED AROUND THE TRIED TO RESTART THE VEHICLE AND IT STARTED FINE. NOW A MONTH LATER I DRIVE TO GO PICK UP MY DAUGHTER AT A FRIENDS HOUSE AT NIGHT AND TURN THE CAR OFF FOR 10 MINS AND IT WON'T START AGAIN. THE CAR HAS POWER BECAUSE ALL THE DASH WARN LIGHTS ARE GOING OFF AGAIN BUT IT WON'T START. I ENDED UP LEAVING MY CAR AND WALKING HOME WITH MY 3 KIDS AGAIN AT NIGHT. I'M SURE TOMORROW IT WILL START JUST FINE BUT I NEED TO TAKE IT TO THE DEALERSHIP BUT CAN'T AFFORD FOR THEM TO NOT FIX IT AGAIN AND JUST HAND ME A BILL FOR THE TIME SPENT ON IT! ANY IDEAS????? PLEASE HELP I DON'T HAVE MONEY TO THROW AWAY, THIS IS A NEW CAR BASICALLY AND THIS IS CRAZY! *TR
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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