NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
284 reports95,000 miles · Feb 7, 2014
Air BagsStructure
I NOTICED A CRACK IN MY DASHBOARD GOING TO MY AIR BAG ON THE PASSENGER SIDE. THE CRACK IN THE DASHBOARD COULD POSSIBLY ALTER THE DEPLOYMENT OF THE PASSENGER AIRBAG AND HAS COMPROMISED THE INTEGRITY OF THE DASHBOARD AS A WHOLE. THERE HAVE SINCE DEVELOPED TWO ADDITIONAL, LARGER CRACKS IN THE DASHBOARD, FURTHERING THE DASHBOARD INT…
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I NOTICED A CRACK IN MY DASHBOARD GOING TO MY AIR BAG ON THE PASSENGER SIDE. THE CRACK IN THE DASHBOARD COULD POSSIBLY ALTER THE DEPLOYMENT OF THE PASSENGER AIRBAG AND HAS COMPROMISED THE INTEGRITY OF THE DASHBOARD AS A WHOLE. THERE HAVE SINCE DEVELOPED TWO ADDITIONAL, LARGER CRACKS IN THE DASHBOARD, FURTHERING THE DASHBOARD INTEGRITY PROBLEM. I HAVE REPORTED THIS TO CHEVY AND GM AND THEY BOTH REFUSE TO ACCEPT THAT THIS IS AN ONGOING PROBLEM. SEVERAL HUNDRED PEOPLE HAVE REPORTED THIS PROBLEM (AND COUNTLESS, UNKNOWN PEOPLE HAVE NOT REPORTED IT, OR DON'T KNOW HOW TO, OR WHERE TO REPORT IT, OR WHO TO REPORT IT TO.) BOTH GM AND CHEVY REFUSE TO PUT ANYTHING IN WRITING AND WILL ONLY DISCUSS THE ISSUE OVER THE PHONE AND HAVE TOLD CUSTOMERS THEY WILL NOT REPLACED THE DEFECTIVE DASHBOARDS FOR FREE. THIS IS A SAFETY ISSUE AND IT IS AN ONGOING ISSUE WITH GM TRUCKS (1500, TAHOE, SUBURBAN, YUKONS, ETC.) *TR
NHTSA ODI #10563344
77,511 miles · Jan 29, 2014
Electronic Stability Control (esc)Fuel/propulsion SystemTraction Control System
WHILE DRIVING MY VEHICLES TRACTION CONTROL IS COMING ON FOR NO REASON. THE DEALERSHIP SAID IT IS A FALSE READING CAUSING THE TRACTION CONTROL TO COME ON WHEN IT SHOULDN'T. THEY SAID THE SENSORS WOULD NEED REPLACED AND ALL THE PREVIOUS MODELS HAVE HAD THIS RECALLED BUT NOT OUT CURRENT YEAR YET. THE DEALERSHIP SAID THERE ARE SO MA…
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WHILE DRIVING MY VEHICLES TRACTION CONTROL IS COMING ON FOR NO REASON. THE DEALERSHIP SAID IT IS A FALSE READING CAUSING THE TRACTION CONTROL TO COME ON WHEN IT SHOULDN'T. THEY SAID THE SENSORS WOULD NEED REPLACED AND ALL THE PREVIOUS MODELS HAVE HAD THIS RECALLED BUT NOT OUT CURRENT YEAR YET. THE DEALERSHIP SAID THERE ARE SO MANY THAT HAVE HAD THIS SAME PROBLEM BUT IT HAS YET TO BE RECALLED ON THIS CURRENT MODEL. THIS IS A DEATH TRAP WHILE DRIVING BUT WE DON'T HAVE THE $500 TO FIX IT. THIS PART SHOULD BE RECALLED LIKE THE REST OF THE MODELS. IT IS SO SCARY AND HARD TO CONTROL WHEN IT SUDDENLY STARTS DOING IT!!! PLEASE HELP!! *TR
NHTSA ODI #10562137
28,942 miles · Nov 18, 2013
Electrical SystemLatches/locks/linkages
VEHICLE'S REAR PASSENGER SIDE DOOR LOCK STOPPED FUNCTIONING. DOOR LOCK WILL NOT RESPOND TO WIRELESS TRANSMITTER, NOR UNLOCK BUTTON IN THE VEHICLE. LOCK CAN BE MANUALLY OPENED OR CLOSED FROM WITHIN THE VEHICLE, BUT THAT DOES NOT DO ME ANY GOOD WHEN I HAVE A 4 YEAR OLD CHILD IN THE BACK SEAT. *TR
NHTSA ODI #10552783
47,813 miles · Nov 17, 2013
Latches/locks/linkagesStructure
LEFT SIDE REAR DOOR LOCK ACTUATOR DOES NOT FUNCTION, WILL NOT LOCK OR UNLOCK WITH EITHER MANUAL BUTTON ON ARMREST OR REMOTE KEYFOB. ASSEMBLY RECEIVES AN ELECTRICAL SIGNAL TO LOCK/UNLOCK BUT MECHANISM DOES NOT TRAVEL ENOUGH TO COMPLETE FULL LOCK/UNLOCK. *TR
NHTSA ODI #10552622
45,000 miles · Nov 8, 2013
Fuel System, GasolineStructure
THE 2009 TAHOE FUEL MODULE CONTROL BOARD ASSEMBLY EXHIBITED FAULTY ADHESIVE AND ALLOWED WATER TO ENTER AND CREATE ONE OR MORE SHORTS IN THE FUEL MODULE. THIS PROMPTED A CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALERSHIP (BUCKALEW CHEVROLET, CONROE, TX). AFTER CHECKING THE VIN, THE DEALERSHIP STATED THAT NO AC…
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THE 2009 TAHOE FUEL MODULE CONTROL BOARD ASSEMBLY EXHIBITED FAULTY ADHESIVE AND ALLOWED WATER TO ENTER AND CREATE ONE OR MORE SHORTS IN THE FUEL MODULE. THIS PROMPTED A CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALERSHIP (BUCKALEW CHEVROLET, CONROE, TX). AFTER CHECKING THE VIN, THE DEALERSHIP STATED THAT NO ACTIVE RECALLS WERE FOUND AND THAT THE FUEL MODULE HAD BEEN EXPOSED TO TOO MUCH WATER. I WAS ASKED IF I TOOK THE TAHOE "OFF-ROADING" OR USED BOAT-RAMPS EXCESSIVELY. I REPLIED THAT THE TAHOE HAD NOT BEEN EXPOSED TO ANY FORM OF OFF-ROADING OR ABNORMALLY WET CONDITIONS AND HAD NOT BEEN TAKEN TO ANY BOAT RAMPS OR BODIES OF WATER. I WAS TOLD THE CONDITION WAS NOT COVERED UNDER THE DRIVETRAIN WARRANTY AND THEREFORE REQUIRED REPAIRS THAT HAD TO BE PAID BY THE VEHICLE OWNER. I HAVE SINCE FOUND A GM RECALL THAT MATCHES THE SYMPTOMS AND DIAGNOSIS EXACTLY (GM RECALL NO. 08411), BUT AFTER CALLING THE NATIONAL HOTLINES LISTED FOR CHEVROLET AND GM (AS WELL AS THE LOCAL DEALER), I HAVE BEEN TOLD THAT MY VIN DOES NOT MATCH THOSE LISTED UNDER THE RECALL. THE 2009 CHEVROLET TAHOE IS STILL EXPERIENCING SEVERAL ISSUES WITH ADHESIVE FAILURE IN AREAS REQUIRING WATER SEALS (FUEL MODULE AGAIN, CABIN LEAKS, DOOR LEAKS CAUSING SHORTS IN POWER WINDOWS AND POWER LOCKS IN TWO DOORS). DESPITE MANY ATTEMPTS, I HAVE BEEN UNABLE TO PROMPT CHEVROLET/GM TO TAKE ANY APPROPRIATE ACTION IN ASSISTING/RESOLVING THE ISSUE. *TR
NHTSA ODI #10551562
74,000 miles · Oct 28, 2013
Electrical SystemLatches/locks/linkages
BOTH BACK DOORS ON MY TAHOE BEGAN TO STOP UNLOCKING AND LOCKING WHEN USING THE CLICKER. A MONTH LATER THEY STOPPED LOCKING AND UNLOCKING USING THE UNLOCK/LOCK BUTTON INSIDE THE VEHICLE. AT THE TIME I HAD A TWO MONTH OLD WHO I WAS HAVING TO CARRY THROUGH THE DRIVER'S SIDE DOOR AND CRAWL THROUGH TO THE BACK TO PUT HIM IN HIS CAR S…
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BOTH BACK DOORS ON MY TAHOE BEGAN TO STOP UNLOCKING AND LOCKING WHEN USING THE CLICKER. A MONTH LATER THEY STOPPED LOCKING AND UNLOCKING USING THE UNLOCK/LOCK BUTTON INSIDE THE VEHICLE. AT THE TIME I HAD A TWO MONTH OLD WHO I WAS HAVING TO CARRY THROUGH THE DRIVER'S SIDE DOOR AND CRAWL THROUGH TO THE BACK TO PUT HIM IN HIS CAR SEAT. I ASKED THE CHEVROLET DEALERSHIP ABOUT THIS & I WAS TOLD IT WOULD COST ME AROUND $600 PER DOOR. BY THAT TIME, MY FRONT PASSENGER DOOR HAD ALSO STOPPED WORKING. I DO NOT UNDERSTAND HOW THIS IS NOT A RECALL. WHAT IF THERE WERE A FIRE AND I COULD NOT GET TO MY CHILDREN? OR HEAVEN FORBID I GET INTO AN ACCIDENT AND I CAN'T UNLOCK THE VEHICLE TO GET TO MY KIDS. I HAVE DONE PLENTY OF RESEARCH ON THIS MATTER AND IT SEEMS AS IF THOUSANDS OF PEOPLE ARE HAVING THIS ISSUE. CHEVROLET HAS ALWAYS BEEN OUR VEHICLE OF CHOICE. I WILL NEVER BUY ANOTHER CHEVROLET VEHICLE AFTER THIS. MY HUSBAND WAS JUST LOOKING AT BUYING ONE OF THE 2014 TRUCKS AND I FORBID HIM TO DO SO. *TR
NHTSA ODI #10549913
81,580 miles · Sep 22, 2013
Electrical System
DOOR LOCK ACTUATOR FAILURE. REAR DOORS CAN NOT BE UNLOCKED OR LOCKED WITH THE KEY FOB OR THE MANUAL UNLOCK BUTTON ON THE DRIVER CONTROL PANEL.
NHTSA ODI #10544814
37,120 miles · Sep 18, 2013
Structure
FRONT PASSENGER DOOR FAILS TO LOCK AT PRESELECTED VEHICLE SPEED. WILL NOT LOCK WITH REMOTE OR DOOR LOCK SWITCH. REAR PASSENGER DOOR WILL NOT UNLOCK BY ANY ELECTRONIC MEANS.
NHTSA ODI #10544246
Mileage unknown · Aug 23, 2013
Electrical SystemService Brakes
STABILITRAK WILL DISENGAGE, AIR BAG LIGHT COMES ON THEN OFF, ABS LIGHT COMES ON THEN OFF, CRUISE STOPS WORKING WHEN USING TURN SIGNAL, DOOR LOCKS START UNLOCKING THEN LOCKING, BRAKES START APPLYING THEMSELVES, ENGINE SLOWS TO A CRAWL, LIGHTS START GOING ON AND OFF ON THE DASH WITH DINGING SOUND. *TR
NHTSA ODI #10536980
25,000 miles · Aug 20, 2013
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE …
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR
NHTSA ODI #10536246
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗