NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
284 reports72,000 miles · Sep 19, 2014
Structure
THE DASH OVER MY STEERING HAS BUSTED AS WELL AS THE DASH AROUND MY AIRBAG IN MY TRUCK FOR UNKNOWN REASON. THE CRACKS CONTINUE TO RUN. I WAS GOING TO CHECK ABOUT HAVING IT POSSIBLY PATCHED BUT FOUND THAT THIS IS A COMMON PROBLEM WITH HUNDREDS OF PEOPLE INCLUDING SOME I KNOW PERSONALLY. THE CRACKING AROUND THE AIRBAG IS KIND OF SC…
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THE DASH OVER MY STEERING HAS BUSTED AS WELL AS THE DASH AROUND MY AIRBAG IN MY TRUCK FOR UNKNOWN REASON. THE CRACKS CONTINUE TO RUN. I WAS GOING TO CHECK ABOUT HAVING IT POSSIBLY PATCHED BUT FOUND THAT THIS IS A COMMON PROBLEM WITH HUNDREDS OF PEOPLE INCLUDING SOME I KNOW PERSONALLY. THE CRACKING AROUND THE AIRBAG IS KIND OF SCARY. *TR
NHTSA ODI #10637490
62,000 miles · Sep 16, 2014
Engine
I WAS DRIVING MY 2009 CHEVY TAHOE AND THE ENGINE QUIT . SO I COASTED AND OF COURSE THEIR WAS NO BRAKES OR STEERING ... I COULD HAVE BEEN KILLED IN THIS VEHICLE. I WAS SCARED TO DEATH. WHAT IF I WAS DRIVING AT 65 ON INTERSTATE? SOMETHING IS DEF WRONG. *TR
NHTSA ODI #10633576
60,000 miles · Sep 8, 2014
Air BagsStructure
CRACK IN DASHBOARD NEAR PASSENGER AIRBAG. *TR
NHTSA ODI #10631616
39,525 miles · Aug 11, 2014
Structure
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD A THREE INCH CRACK STARTING FROM THE DRIVER SIDE AIR BAG TO THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,525.
NHTSA ODI #10621538
65,000 miles · Jul 31, 2014
EngineVehicle Speed Control
DRIVING TRUCK EAST ON IMPERIAL HWY, AT AROUND 40 MPH, WHEN THE TRUCK HAD A SUDDEN LOSS OF POWER, COULD NOT ACCELERATE, TRUCK WAS TOWED TO THE DEALER, ON 9/30/14 I PICKED UP TRUCK FROM THE DEALER, 5 MINUTES AFTER DRIVING IT FROM THE DEALER, AT AROUND 35 MPH, IT STALLED AGAIN, TRUCK WAS TAKEN BACK TO DEALER. *TR
NHTSA ODI #10617818
45,000 miles · Jul 9, 2014
Latches/locks/linkages
DOOR LOCK ACTUATORS FAILED ON THE TWO FRONT DOORS AND THE DRIVER SIDE REAR DOOR CREATING SIGNIFICANT DIFFICULTY IN BOTH ENTERING AND LEAVING THE VEHICLE. OF PARTICULAR CONCERN WAS THE GREAT DIFFICULTY IN REMOVING CHILDREN FROM THE BACKSEAT OF THE CAR. THE MANUAL LOCKS ARE OUT OF REACH OF AN ADULT IN THE FRONT SEAT WHICH ULTIMATE…
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DOOR LOCK ACTUATORS FAILED ON THE TWO FRONT DOORS AND THE DRIVER SIDE REAR DOOR CREATING SIGNIFICANT DIFFICULTY IN BOTH ENTERING AND LEAVING THE VEHICLE. OF PARTICULAR CONCERN WAS THE GREAT DIFFICULTY IN REMOVING CHILDREN FROM THE BACKSEAT OF THE CAR. THE MANUAL LOCKS ARE OUT OF REACH OF AN ADULT IN THE FRONT SEAT WHICH ULTIMATELY REQUIRES RETURNING THE KEY TO THE IGNITION AND LOWERING THE REAR WINDOW TO REMOVE A CHILD FROM THE CAR. THIS PROCEDURE IS TIME-CONSUMING AND I HOPE THAT NO ONE EVER NEEDS TO PERFORM THAT PROCEDURE IN AN EMERGENCY SITUATION SUCH AS A FIRE. *TR
NHTSA ODI #10609237
51,000 miles · Jun 30, 2014
Structure
OUR 2009 TAHOE HAS DEVELOPED A CRACK IN THE DASH AT THE PASSENGER-SIDE AIRBAG. THIS IS ABOVE THE LEFT UPPER AIRBAG AREA. WE LEARNED FROM FRIENDS THAT THIS IS A COMMON. WE RESEARCHED THIS PROBLEM THE RESEARCH ON-LINE TO REALIZE THAT THIS IS OBVIOUSLY A MAJOR PRODUCT DEFECT. I AM ALSO SOMEWHAT CONCERNED THAT THIS DEFECT IS AT T…
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OUR 2009 TAHOE HAS DEVELOPED A CRACK IN THE DASH AT THE PASSENGER-SIDE AIRBAG. THIS IS ABOVE THE LEFT UPPER AIRBAG AREA. WE LEARNED FROM FRIENDS THAT THIS IS A COMMON. WE RESEARCHED THIS PROBLEM THE RESEARCH ON-LINE TO REALIZE THAT THIS IS OBVIOUSLY A MAJOR PRODUCT DEFECT. I AM ALSO SOMEWHAT CONCERNED THAT THIS DEFECT IS AT THE JUNCTION OF THE AIR BAG LID- A POTENTIAL SAFETY ISSUE. THE INTEGRITY OF THE DASH AT THE AIRBAG JUNCTION IS SUSPECT OF BEING COMPROMISED. THE OTHER CONCERN IS THAT GM TAKE FULL RESPONSIBILITY FOR THE REPLACEMENT. I HAVE BEEN ADVISED MY SHARE OF COST WILL BE $300.00. OUR ONE FRIEND HAS HAD HIS DASH REPLACED 3 TIMES, TWO OF WHICH WERE AT THE AIRBAG JUNCTION. HE TOLD ME OF ANOTHER FRIEND WITH MULTIPLE REPLACEMENTS. HE ADVISED ME THAT HE WOULD EXPECT THAT MY NEW DASH WOULD LIKELY CRACK IN THE SAME PLACE WITHIN 1-2 YEARS. OUR LOCAL DEALER (REGAL/LAKELAND) HAS ALSO ACKNOWLEDGED THAT THIS IS A COMMON ISSUE AND DID NOT DISPUTE THE POTENTIAL FOR THE NEW DASH TO HAVE THE SAME ISSUE- NOTING THAT THE DASH IS QUITE THIN. *TR
NHTSA ODI #10606935
97,000 miles · Apr 22, 2014
Wheels
THE WHEEL BEARING BROKE. *TR
NHTSA ODI #10584322
60,120 miles · Apr 2, 2014
Power TrainService Brakes
I HAVE HAD TO REPLACE THE BRAKES TWICE, AS WELL AS THE DRIVER SIDE HUB. I HAVE REPLACE THE DOOR TRIM AT LEAST 4 TIMES. EVERYONE I HAVE MET THAT HAS THE SAME YEAR HAS HAD TROUBLE WITH THE TRIM. I ALSO FEEL THAT THE TRANSMISSION HAS TROUBLE SHIFTING WHEN TOWING. *TR
NHTSA ODI #10576994
71,000 miles · Mar 20, 2014
Electrical SystemLatches/locks/linkages
DRIVER DOOR AND REAR DOOR ON DRIVER SIDE DO NOT LOCK/UNLOCK CONSISTENTLY WITH KEY FOB NOR DO THEY LOCK/UNLOCK WITH POWER LOCK BUTTON. I HAVE TO MANUALLY LOCK AND UNLOCK BOTH DOORS MOST OF THE TIME. THE PREVIOUS OWNER SAID THEY REPLACED THESE A FEW YEARS BACK UNDER WARRANTY SHORTLY AFTER PURCHASING VEHICLE. OBVIOUSLY THERE IS A…
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DRIVER DOOR AND REAR DOOR ON DRIVER SIDE DO NOT LOCK/UNLOCK CONSISTENTLY WITH KEY FOB NOR DO THEY LOCK/UNLOCK WITH POWER LOCK BUTTON. I HAVE TO MANUALLY LOCK AND UNLOCK BOTH DOORS MOST OF THE TIME. THE PREVIOUS OWNER SAID THEY REPLACED THESE A FEW YEARS BACK UNDER WARRANTY SHORTLY AFTER PURCHASING VEHICLE. OBVIOUSLY THERE IS A DESIGN FLAW OR MECHANICAL ISSUE CAUSING THIS TO HAPPEN. NUMEROUS PEOPLE HAVE REPORTED THE SAME ISSUE. I HAVE TO MANUALLY LOCK AND UNLOCK MY DOORS WHEN I LEAVE THE VEHICLE. PASSENGER SIDE DOORS APPEAR TO WORK FINE ALL THE TIME. THE COST IS CLOSE TO $300 PER DOOR TO CORRECT AND I BELIEVE ONLY A 30 DAY WARRANTY. SO IT DOESN'T APPEAR TO BE A PERMANENT RESOLUTION. *TR
NHTSA ODI #10573675
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗