NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
52 reports33,922 miles · Jul 11, 2018
Fuel System, Other
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE TOWING A HORSE TRAILER AND DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BACHMAN-BERNARD CHEVROLET BUICK GMC, 3365 E. ANDREW JOHNSON HWY, GREENEVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FA…
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TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE TOWING A HORSE TRAILER AND DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BACHMAN-BERNARD CHEVROLET BUICK GMC, 3365 E. ANDREW JOHNSON HWY, GREENEVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY FUEL FILTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 33,922.
NHTSA ODI #11110687
21,500 miles · Feb 8, 2018
Electrical SystemService Brakes
RANDOMLY WITH NO NEEDED INSTANCE THE INSTRUMENT CLUSTER READS SERVICE TRAILER BREAK. WITH OR WITHOUT A TRAILER CONNECTED. WITH THE TRAILER CONNECTED THE TRAILER BREAKS FAILS TO OPERATE CAUSING A VERY SERIOUS SAFETY CONCERN. AFTER PULLING TO THE SIDE OF THE ROAD AS SAFELY AS POSSIBLE WITH AN APPROXIMATE OF 20K POUNDS WITH NO BRA…
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RANDOMLY WITH NO NEEDED INSTANCE THE INSTRUMENT CLUSTER READS SERVICE TRAILER BREAK. WITH OR WITHOUT A TRAILER CONNECTED. WITH THE TRAILER CONNECTED THE TRAILER BREAKS FAILS TO OPERATE CAUSING A VERY SERIOUS SAFETY CONCERN. AFTER PULLING TO THE SIDE OF THE ROAD AS SAFELY AS POSSIBLE WITH AN APPROXIMATE OF 20K POUNDS WITH NO BRAKES ON THE TRAILER AND TURNING THE TRUCK ON AND THEN BACK OFF THE BRAKES RESUME AS NORMAL. OTHER SERVICE PROMPTS RANDOMLY APPEAR ON THE INFO CLUSTER ON THIS PARTICULAR VEHICLE, BUT NONE AS SERIOUS AS THIS PARTICULAR ONE. SUCH AS SERVICE FRONT CAMERA, SERVICE STABILITRAC, AND SERVICE DEF SYSTEM. WHILE THESE MAY ALL BE RELATED TO THE SAME CAUSE I FEEL MY LIFE AND THE LIVES OF THE GENERAL PUBLIC ARE BEING GAMBLED WITH WHILE THE CAUSE IS GUESSED AT. I HAVE TAKEN MY TRUCK IN FOR THESE RELATED ISSUES FOR A TOTAL OF THREE TIMES NOW. EACH TIME I AM SENT BACK OUT TO BE THE TEST [XXX] IN THIS POTENTIAL [XXX] TRAP. THE VIDEOS WERE TO BIG TO UPLOAD TO THIS FORM. BUT I HAVE VIDEOS OF THIS ISSUE WITH AND WITHOUT A TRAILER CONNECTED AVAILABLE UPON REQUEST. PLEASE EXCUSE MY PROFANITY! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
NHTSA ODI #11071849
50 miles · Nov 12, 2017
StructureVisibility/wiper
TRAILER TOW MIRRORS DO NOT EXTEND FAR ENOUGH TO SEE REAR OF TRUCK 8 FT WIDE RACK BODY. SPOT FLOOD LIGHTS SHINE OFF BODY BLINDING DRIVERS VISION BECAUSE MIRRIORS DO NOT EXTEND FAR ENOUGH. MY 2013 GMC 3500 SIERRA DUMP TRUCK MIRRIORS EXTEND 2 INCHES FURTHER THEN THE 2015.ONLY HAVE HALF VIEW OF MIRRORS ON MY 2015 CHEVY 3500. THIS IS…
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TRAILER TOW MIRRORS DO NOT EXTEND FAR ENOUGH TO SEE REAR OF TRUCK 8 FT WIDE RACK BODY. SPOT FLOOD LIGHTS SHINE OFF BODY BLINDING DRIVERS VISION BECAUSE MIRRIORS DO NOT EXTEND FAR ENOUGH. MY 2013 GMC 3500 SIERRA DUMP TRUCK MIRRIORS EXTEND 2 INCHES FURTHER THEN THE 2015.ONLY HAVE HALF VIEW OF MIRRORS ON MY 2015 CHEVY 3500. THIS IS A MAJOR SAFETY ISSUE. I HAVE BROUGHT THIS ISSUE UP TO QUIRK AND LANNAN CHEVEROLET.
NHTSA ODI #11045497
75,000 miles · Oct 23, 2017
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT SLOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO JOHN WATSON CHEVROLET (3535 WALL AVE, OGDEN, UT 84401, (801) 394-2611) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHIC…
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TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT SLOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO JOHN WATSON CHEVROLET (3535 WALL AVE, OGDEN, UT 84401, (801) 394-2611) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11035833
30,000 miles · Oct 20, 2017
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE REVERSING THE VEHICLE AND THEN ATTEMPTING TO DRIVE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SUDDENLY FUNCTIONED NORMALLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT CALLED THE JOHN WATSON CHEVROLET DEALER LOCATED IN OGDEN, UT 844…
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TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE REVERSING THE VEHICLE AND THEN ATTEMPTING TO DRIVE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SUDDENLY FUNCTIONED NORMALLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT CALLED THE JOHN WATSON CHEVROLET DEALER LOCATED IN OGDEN, UT 84401 AND SCHEDULED AN APPOINTMENT FOR THE FAILURE. IN ADDITION, THE CONTACT TOOK THE VEHICLE TO TETON MOTORS IN JACKSON, WY 83001 AND WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING), BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #11035134
25,500 miles · Aug 8, 2017
Steering
I HAVE EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THIS TEMPORARY LOSS OF EPS DOES NOT HAPPEN VERY OFTEN. THE LAST TIME IT HAPPEN I WAS MAKING A RIGHT HAND TURN OFF OF THE HIGHWAY, IT FELT LIKE I LOST THE POWER A…
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I HAVE EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THIS TEMPORARY LOSS OF EPS DOES NOT HAPPEN VERY OFTEN. THE LAST TIME IT HAPPEN I WAS MAKING A RIGHT HAND TURN OFF OF THE HIGHWAY, IT FELT LIKE I LOST THE POWER ASSIST FOR A SECOND, THAN IT CAME BACK. BEFORE THIS HAPPEN, I HAVE HAD SEVERAL EXPERIENCES OVER THE LAST TWO YEARS WHERE THE STEERING FEELS LIKE IT STICKS WHEN STARTING A TURN AT START OF FORWARD MOVEMENT. I HAVE TALK TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK, THEY EVEN LOOKED AT IT ONCE AND SAID THEY COULD NOT FIND ANYTHING WRONG. I TALKED TO THEM AGAIN AFTER IT LOST THE LAST EXPERIENCE AND THEY SAID THERE WAS NO RECALL FOR MY TRUCK. IT DOESN'T HAPPEN OFTEN ENOUGH FOR THEM TO DETERMINE THE FAILURE.
NHTSA ODI #11013825
35,000 miles · Aug 6, 2017
Electrical System
CHECK TRAILER WIRING WARNING COMES ON AND CHIME SOUNDS EVERY FEW SECONDS. CHECK TRAILER TAIL LIGHTS,BRAKE, BOTH TURNS SIGNALS,AND USE MANUAL BRAKE LEVER. EVERY THING WORKS FINE. THEN IT QUIT AFTER TWO HOURS. TOOK IT IN TO DEALER IN TERRACE,BC,CA. WAS TOLD THAT VEHICLE WAS WORKING FINE BUT THE TRAILER PLUG WAS NOT A BLADE TYP…
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CHECK TRAILER WIRING WARNING COMES ON AND CHIME SOUNDS EVERY FEW SECONDS. CHECK TRAILER TAIL LIGHTS,BRAKE, BOTH TURNS SIGNALS,AND USE MANUAL BRAKE LEVER. EVERY THING WORKS FINE. THEN IT QUIT AFTER TWO HOURS. TOOK IT IN TO DEALER IN TERRACE,BC,CA. WAS TOLD THAT VEHICLE WAS WORKING FINE BUT THE TRAILER PLUG WAS NOT A BLADE TYPE AND THAT WAS THE PROBLEM. WAS ALSO TOLD THAT I DID'T HAVE TRAILER BRAKES WHEN THE WARNING TO CHECK TRAILER WIRING COMES ON. MY 6800 MILE TRIP IN MAY 2017 WITH THE SAME TRAILER THE CHECK TRAILER WARNING NEVER CAME ON. ON OR 3800 MILE TRIP TO BRITISH COLUMBIA IT WAS A CONTINUAL PROBLEM OFF AND ON. I HAVE SINCE PUT A BLADE PLUG ON THE TRAILER BUT HAVE NOT USED IT. IN NOVEMBER 2016 WHILE PULLING A CARGO TRAILER I HAD THE SAME PROBLEM. TOOK IT IN TO CHEVY DEALER IN MEDFORD, OR AND WAS TOLD I HAD A BAD GROUND ON THE TRAILER. I HAD JUST REWIRED THE TRAILER WITH ALL NEW LED LIGHTS, BUT I CHECKED ALL WIRING AND NEVER FOUND ANYTHING. THIS TRAILER DOES"T HAVE A BLADE PLUG ON IT. I HAVEN"T USED TRAILER SINCE. I ALSO HAVE A 12,000# BOAT THAT I TOW AND IT HAS THE SAME PLUG AS THE OTHERS. I HAVEN'T HAD ANY PROBLEM WITH IT. IT DOES HAVE SURGE BRAKES. THESE THREE TRAILERS THAT I HAVE GAVE ME NO PROBLEMS WHEN I TOWED THEM WITH MY 2003 CHEV 2500HD SILVERADO. THIS SEEMS TO BE A COMMON PROBLEM WITH THE NEW CHEVY TRUCKS BY THE NUMBER OF POSTS ON THE INTERNET.
NHTSA ODI #11013289
52,000 miles · Jun 14, 2017
Fuel/propulsion System
MY CHEVY SILVERADO 3500 DURAMAX DIESEL TRUCK HAD AROUND 52,000 MILES ON THE ODOMETER & WAS STATIONARY WHEN THE FUEL INJECTION CHECK BALL EXPLODED (ACCORDING TO THE DEALERSHIP) & CAUSED THE ENGINE TO STOP & BECOME IMMOBILE. THE TRUCK WAS TOWED TO THE NEAREST DEALERSHIP & REPAIRED @ AROUND $12,000 WORTH OF DAMAGE. WARRANTY COVERED…
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MY CHEVY SILVERADO 3500 DURAMAX DIESEL TRUCK HAD AROUND 52,000 MILES ON THE ODOMETER & WAS STATIONARY WHEN THE FUEL INJECTION CHECK BALL EXPLODED (ACCORDING TO THE DEALERSHIP) & CAUSED THE ENGINE TO STOP & BECOME IMMOBILE. THE TRUCK WAS TOWED TO THE NEAREST DEALERSHIP & REPAIRED @ AROUND $12,000 WORTH OF DAMAGE. WARRANTY COVERED IT @ 100% & THE VEHICLE IS BACK RUNNING. I LIVE IN A FARMING/RANCHING PART OF THE USA WHERE MULTIPLE PEOPLE DRIVE DIESEL PICKUPS. I HAVE TALKED TO MULTIPLE PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM WITH THEIR CHEVY DURAMAX TRUCKS (ACCORDING TO THEIR DEALERSHIP). WHEN THIS CONDITION OCCURRED ON THEIR VEHICLES, THEY WERE DRIVING & THE VEHICLE BECAME IMMOBILE. THIS CONCERNS ME BECAUSE WHEN THE ENGINE STOPS WHEN DRIVING YOU COULD LOSE POWER STEERING/FULL BRAKING ABILITY. I HAVE A FAMILY AS WELL AS OTHERS, I DO NOT KNOW OF ANY DEATHS RELATED TO THIS ISSUE, BUT NO ENGINE POWER COULD RESULT IN LOSS OF POWER STEERING/FULL BRAKING ABILITY, RESULTING IN EQUIPMENT/BODILY INJURY. I CONTACTED CHEVY CUSTOMER SUPPORT & SUBMITTED A CLAIM, THEY SAID THEY WOULD SUBMIT THE CLAIM TO THE RECALL DEPARTMENT. CHEVY ALSO CONTACTED THE DEALERSHIP & SPOKE WITH THE SERVICE GUY TO CONFIRM MY CLAIM, HE SAID HE CONFIRMED THE MULTIPLE OCCURRENCES THAT THEY HAVE SEEN. AS A MATTER OF A FACT, ANOTHER CHEVY DURAMAX WAS TOWED TO THE DEALERSHIP WITH THE EXACT ISSUE, WHILE MY TRUCK WAS BEING REPAIRED. THE DEALERSHIP CONFIRMED THAT CHEVY HAS NOT FIXED THE ISSUE WITH THE FUEL INJECTION SYSTEM, SO THE REPAIRS WERE MADE WITH THE EXACT SAME FAULTY (NEW PARTS), ACCORDING TO THE DEALERSHIP. WHEN SEARCHING FOR THIS ISSUE ON THE WEB, MULTIPLE OF THE SAME OCCURRENCES ARE LISTED. IN MY OPINION THIS ISSUE NEEDS TO BE EVALUATED WITH A CORRECTIVE ACTION PUT IN PLACE TO PREVENT FURTHER INCIDENTS SIMILAR TO THIS FROM HAPPENING.
NHTSA ODI #10995037
37,880 miles · Mar 17, 2017
Fuel/propulsion System
P2636 TRANSFER PUMP INSUFFICIENT FLOW - VEHICLE STALLED WHILE DRIVING, UNABLE TO RESTART. TOWED INTO DEALERSHIP TO FIND TRANSFER PUMP WHICH TRANSFERS FUEL FROM REAR TO FRONT TANK HAD FAILED. VEHICLE HAS 37,880 MILES AT TIME OF INCIDENT. BELIEVE THIS TO BE RECURRING ISSUE, WHICH SHOULD BE ADDRESSED WITH MANUFACTURER.
NHTSA ODI #10966548
22,000 miles · Dec 21, 2016
Power Train
MY TRUCK WAS PARKED IN MY DRIVEWAY ON A SLIGHT DOWNGRADE. I HAD JUST PARKED IT AND WAS UNLOCKING MY FRONT DOOR WHEN I TURNED AROUND AND WITNESSED IT ROLLING BACKWARDS DOWN THE DRIVEWAY TOWARDS THE STREET. I MANAGED TO RUN BACK AND GET IN A STOP IT WITH THE EMERGENCY BRAKE. THE VEHICLE WAS NOW AT LEAST 30 FEET FROM WHERE I HAD PA…
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MY TRUCK WAS PARKED IN MY DRIVEWAY ON A SLIGHT DOWNGRADE. I HAD JUST PARKED IT AND WAS UNLOCKING MY FRONT DOOR WHEN I TURNED AROUND AND WITNESSED IT ROLLING BACKWARDS DOWN THE DRIVEWAY TOWARDS THE STREET. I MANAGED TO RUN BACK AND GET IN A STOP IT WITH THE EMERGENCY BRAKE. THE VEHICLE WAS NOW AT LEAST 30 FEET FROM WHERE I HAD PARKED IT AND WOULD HAVE CONTINUED FARTHER HAD I NOT STOPPED IT. AFTER THIS I PARKED IT SEVERAL MORE TIMES IN THE SAME SPOT AND IT CONTINUED TO ROLL BACKWARDS WHILE IN PARK. I THEN TOOK THE VEHICLE TO MY DEALERSHIP AND EXPLAINED THE ISSUE AND SHOWED THEM A VIDEO OF ME TESTING IT. THEY LATER INFORMED ME THAT IT WAS A KNOWN PROGRAMMING ISSUE AND THEY REPROGRAMMED THE TRANSMISSION AND IT SHOULD WORK NOW. THE TRANSMISSION CAN COME OUT OF PARK EVEN WHEN NOT RUNNING. WHEN I ASKED WHY I WAS NOT INFORMED OF SUCH A RECALL THE INFORMED ME THAT IT WAS NOT AN ISSUE THEY WERE CALLING CUSTOMERS ABOUT RATHER THEY WERE JUST FIXING VEHICLES AS THEY CAME IN REPORTING THE ISSUE. I LIVE 3 BLOCKS FROM A MIDDLE SCHOOL AND AT THE TIME OF THE INCIDENT THERE IS OFTEN CHILDREN WALKING DOWN MY STREET. THE VEHICLE COULD HAVE EASILY SERIOUSLY INJURED OR KILLED SOMEONE YET CHEVY DID NOT CONSIDER THIS A LARGE ENOUGH SAFETY CONCERN TO INFORM OWNERS OF THESE VEHICLES.
NHTSA ODI #10936790
Official recalls
7Jul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence & remedy
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Nov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Consequence & remedy
Consequence: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
Remedy: GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Aug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence & remedy
Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Oct 19, 2017
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence & remedy
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Feb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence & remedy
Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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