TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL FAILED TO MANEUVER PROPERLY WHILE TURNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE MANUFACTURER WAS NOT NOT…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL FAILED TO MANEUVER PROPERLY WHILE TURNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10821254
107,110 miles · Oct 7, 2014
SteeringCrash
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT AND CRASHED INTO AN EMBANKMENT. THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE STEERING FAILURE.…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT AND CRASHED INTO AN EMBANKMENT. THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE STEERING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,110. ..UPDATED 10/28/14 *BF ....UPDATED 04/08/15 *BF UPDATED 11/4/2015*JS
NHTSA ODI #10643162
103,580 miles · Aug 18, 2014
Service BrakesSteeringCrash
I WAS DRIVING DOWN CENTURY BOULEVARD MY SPEED WAS APPROXIMATELY ABOUT 35 R 37 MILES AN HOUR,THE SPEED LIMIT IS A 35 MILES HOUR ZONE.WHEN ALL OF A SUDDEN ALL THE TRAFFIC SUDDENLY STOPPED REAL FAST, IT WAS ABOUT THREE TO FOUR IN FRONT OF ME.SO I TRY TO BRAKE THAT'S WHEN MY STEERING WHEEL GOT HARD TO WHERE I COULDN'T TURN AWAY IN …
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I WAS DRIVING DOWN CENTURY BOULEVARD MY SPEED WAS APPROXIMATELY ABOUT 35 R 37 MILES AN HOUR,THE SPEED LIMIT IS A 35 MILES HOUR ZONE.WHEN ALL OF A SUDDEN ALL THE TRAFFIC SUDDENLY STOPPED REAL FAST, IT WAS ABOUT THREE TO FOUR IN FRONT OF ME.SO I TRY TO BRAKE THAT'S WHEN MY STEERING WHEEL GOT HARD TO WHERE I COULDN'T TURN AWAY IN TIME SO I CAN AVOID A CRUSH.IN A RESULT I HIT A LADY CAR FROM BEHIND ON HER LEFT SIDE BUMPER AND TO MY RIGHT SIDE BUMPER.THERE WHERE NO INJURIES,NO POLICE REPORT WAS FILE.WE HAD JUST EXCHANGE INFORMATION AND INSURANCE INFORMATION.BEFORE THIS HAD TOOK PLACE MY I COULD NOT TURN OFF MY IGNITION HAVING PROBLEMS WITH MY POWER STEERING AND IF I BRAKE TOO HARD MY STEERING COLUMNS WITH JURR OR STIFFEN UP MAKING REAL DIFFICULT FOR ME TO TURN. *TR
NHTSA ODI #10626193
54,403 miles · Apr 1, 2014
Steering
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THERE WAS A LEAK FROM THE LOW PRESSURE HOSE TWICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER EACH TIME WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED BOTH TIMES BUT THE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THERE WAS A LEAK FROM THE LOW PRESSURE HOSE TWICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER EACH TIME WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED BOTH TIMES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INSPECTED AND DIAGNOSED THAT THE LOW PRESSURE HOSE HAD SPLIT IN HALF AND NEEDED TO BE REPLACED. THE POWER STEERING FLUID WAS CLEANED AND REFILLED WITH NEW FLUID. THE POWER STEERING PUMP WAS ALSO REPLACED AS WELL AS THE LOW PRESSURE HOSE. THE CONTACT ALSO STATED THAT THE HYDRAULIC STEERING UNIT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54403.
NHTSA ODI #10576313
79,000 miles · Sep 20, 2011
Steering
I AM CURRENTLY HAVING PROBLEMS WITH MY STEERING AT DIFFERENT INTERVALS. WHEN TAKING THE INTERSTATE EXITS ON 4 RECENT OCCASIONS MY POWER STEERING FAILS AND IT IS HARD TO TURN THE STEERING WITHOUT VEERING INTO ANOTHER LANE. I AM ALSO HAVING LACK OF POWER STEERING INTERMITTENTLY WHEN I AM NOT ACCELERATING OR WHEN I COME TO A STOP…
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I AM CURRENTLY HAVING PROBLEMS WITH MY STEERING AT DIFFERENT INTERVALS. WHEN TAKING THE INTERSTATE EXITS ON 4 RECENT OCCASIONS MY POWER STEERING FAILS AND IT IS HARD TO TURN THE STEERING WITHOUT VEERING INTO ANOTHER LANE. I AM ALSO HAVING LACK OF POWER STEERING INTERMITTENTLY WHEN I AM NOT ACCELERATING OR WHEN I COME TO A STOP LIGHT. THIS MORNING WHEN TURNING THE WHEELS THE POWER STEERING PUMP IS MAKING A LOUD NOISE. I HAVE HAD THIS PROBLEM 4 TIMES BEFORE AND THE POWER STEERING PUMP HAS BEEN REPLACED AND I HAVE HAD THE STEERING GEAR (RE-CONDITIONED) REPLACED 3 TIMES. I CHECKED THE POWER STEERING FLUID AND IT IS FULL. THIS IS COSTLY AND DANGEROUS WHEN IT OCCURS. *TR
NHTSA ODI #10426477
39,480 miles · Apr 5, 2010
Steering
POWER STEERING BECAME INCREASINGLY DIFFICULT TO MANEUVER, ACCOMPANIED BY GRADUALLY WORSENING NOISE. UPON INSPECTION, NOTED THAT POWER STEERING FLUID RESERVOIR WAS EMPTY. ADDED FLUID WHICH TEMPORARILY ALLEVIATED BOTH PROBLEMS. AFTER DRIVING CAR APPROXIMATELY 25 MILES, PROBLEM RETURNED AND FLUID WAS AGAIN EMPTY. ATTEMPTED TO ADD F…
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POWER STEERING BECAME INCREASINGLY DIFFICULT TO MANEUVER, ACCOMPANIED BY GRADUALLY WORSENING NOISE. UPON INSPECTION, NOTED THAT POWER STEERING FLUID RESERVOIR WAS EMPTY. ADDED FLUID WHICH TEMPORARILY ALLEVIATED BOTH PROBLEMS. AFTER DRIVING CAR APPROXIMATELY 25 MILES, PROBLEM RETURNED AND FLUID WAS AGAIN EMPTY. ATTEMPTED TO ADD FLUID AGAIN AND NOTED THAT IT WAS LEAKING PROFUSELY, LEAVING A LARGE PUDDLE BENEATH THE VEHICLE. RESEARCHED ISSUE ON THE INTERNET TO IDENTIFY LIKELY CAUSE AND RECOMMENDED ACTION AND DISCOVERED THAT GM/CHEVROLET WAS ALREADY AWARE OF THIS PARTICULAR PROBLEM, SPECIFICALLY WITH THE YEAR, MAKE AND MODEL OF MY VEHICLE. I PARKED THE VEHICLE AND CONTACTED THE DEALER TO MAKE ARRANGEMENTS TO HAVE IT SERVICED. DUE TO THE POSSIBILITY OR LIKELIHOOD (BASED ON PAST HISTORY) OF A VEHICLE FIRE, THE DEALER HAD THE VEHICLE TOWED TO THEIR LOCATION. *TR
NHTSA ODI #10323813
26,000 miles · Mar 19, 2010
Steering
I HAVE A 2006 CHEVY MONTE CARLO (V6) AND THE POWER STEERING RETURN HOSE HAS EXPLODED 3 TIMES. I ASKED THE DEALER TO CHANGE THE POWER STEERING PUMP, BUT HE CLAIMED IT WAS A DESIGN FLAW AND HE GETS AT LEAST ONE MONTE CARLO PER WEEK WITH THE SAME PROBLEM. I NOW OPEN THE CAP TO THE POWER STEERING FLUID RESERVOIR EVERYDAY TO RELIEVE …
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I HAVE A 2006 CHEVY MONTE CARLO (V6) AND THE POWER STEERING RETURN HOSE HAS EXPLODED 3 TIMES. I ASKED THE DEALER TO CHANGE THE POWER STEERING PUMP, BUT HE CLAIMED IT WAS A DESIGN FLAW AND HE GETS AT LEAST ONE MONTE CARLO PER WEEK WITH THE SAME PROBLEM. I NOW OPEN THE CAP TO THE POWER STEERING FLUID RESERVOIR EVERYDAY TO RELIEVE THE PRESSURE. YOU CAN ACTUALLY HEAR THE PRESSURE RELEASE LIKE WHEN YOU OPEN A CAN OF SODA. I HAVEN'T HAD ANY PROBLEMS SINCE, BIT I DON'T TAKE THE CAR ON LONG TRIPS AND IF I DO THE PRESSURE MAY INCREASE TO THE POINT WHERE THE HOSE BLOWS AGAIN. THIS IS A VERY DANGEROUS PROBLEM CONSIDERING I NEARLY CRASHED TWICE BECAUSE THE HOSE BLEW IN MID TURN. *TR
NHTSA ODI #10321111
37,567 miles · Mar 2, 2010
SteeringSuspension
FAILURE OF BOTH OUTER TIE-ROD ENDS. CAUSED CAR TO HAVE LOOSE STEERING AND WANDER ABOUT ROAD. REPLACED AT COST OF $219.00. *TR
NHTSA ODI #10315730
54,403 miles · Mar 2, 2010
Steering
COMPLETE POWER STEERING FAILURE IN A CURVED INTERSECTION. HEARD A WHINE IN MOTOR FOR ABOUT A WEEK BEFORE THE EVENT. WAS ABLE TO COMPLETE THE TURN AND DRIVE THE SIX BLOCKS TO HOME USING VERY HARD MANUAL STEERING. HAD TO HAVE A NEW POWER STEERING PUMP INSTALLED FOR $336.00. *TR
NHTSA ODI #10315688
10,000 miles · Feb 23, 2010
Steering
2006 CHEVROLET MONTE CARLO LT W/ FLEXFUEL ENGINE. 1. I WAS EXITING A HIGHWAY AND THE STEERING BECAME STIFF AND HARD TO CONTROL. IT PROGRESSIVELY GOT WORSE. 2. A POWER STEERING HOSE RUPTURED/SPLIT, TOTAL FAILURE OF HYDRAULIC ASSISTED STEERING. 3. PART WAS REPLACE BY DEALER VIA WARRANTY REPLACEMENT. DEALER SAID THEY WERE AW…
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2006 CHEVROLET MONTE CARLO LT W/ FLEXFUEL ENGINE. 1. I WAS EXITING A HIGHWAY AND THE STEERING BECAME STIFF AND HARD TO CONTROL. IT PROGRESSIVELY GOT WORSE. 2. A POWER STEERING HOSE RUPTURED/SPLIT, TOTAL FAILURE OF HYDRAULIC ASSISTED STEERING. 3. PART WAS REPLACE BY DEALER VIA WARRANTY REPLACEMENT. DEALER SAID THEY WERE AWARE OF A RAISING TREND, BUT NO RECALL WAS ISSUED. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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