NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reports41,000 miles · Mar 30, 2015
Electrical System
LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHER TWO GO BAD SHORTLY AFTER. THE COST RANGE IS ABOUT $600.00. I HAVE B…
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LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHER TWO GO BAD SHORTLY AFTER. THE COST RANGE IS ABOUT $600.00. I HAVE BEEN ON THE PHONE WITH GM AND THE DEALER WITH NO SATISFACTION. I AM TOLD THE I HAVE TO PAY THEIR HOURLY RATE TO HAVE THIS INSPECTED, THEN THE REPLACEMENT COST. GM SHOULD BE HELD ACCOUNTABLE FOR THIS OBVIOUS DEFECT. WHERE CAN I GET HELP. I AM 74YRS OLD AND ON A FIXED INCOME. PLEASE ADVISE!!!! *TR
NHTSA ODI #10702547
80,000 miles · Mar 20, 2015
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER …
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10700637
35,500 miles · Mar 13, 2015
Electrical System
TWICE THIS WEEK WHILE DRIVING AT AROUND 55 MPH MY TRACTION CONTROL AND STABILIZATION LIGHT CAME ON ALSO THE CHECK ENGINE LIGHT. AND A MESSAGE THAT SPEED IS REDUCED. THE CAR DID SLOW DOWN AND FELT LIKE MY TRANSMISSION WAS GIVING ME PROBLEMS. WHEN I PULLED OVER AND STOPPED THE ENGINE THE LIGHTS WENT OUT AND THE CAR RAN OK IT TOOK …
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TWICE THIS WEEK WHILE DRIVING AT AROUND 55 MPH MY TRACTION CONTROL AND STABILIZATION LIGHT CAME ON ALSO THE CHECK ENGINE LIGHT. AND A MESSAGE THAT SPEED IS REDUCED. THE CAR DID SLOW DOWN AND FELT LIKE MY TRANSMISSION WAS GIVING ME PROBLEMS. WHEN I PULLED OVER AND STOPPED THE ENGINE THE LIGHTS WENT OUT AND THE CAR RAN OK IT TOOK TILL THE NEXT MORNING FOR THE CHECK ENGINE LIGHT TO GO OUT.I TOOK IT IN FOR A CHECK UP AND WAS TOLD IT NEEDED A GAS PEDAL POSITION SENSOR. I HAD THIS REPLACED AT A TOTAL COST OF $210.00. *TR
NHTSA ODI #10694219
30,000 miles · Mar 1, 2015
Electrical System
WHEN STARTING THE VEHICLE THE DASH LIGHTS DO NOT IMMEDIATELY RESPOND. ADJUSTMENT TO THE LIGHT/DIMMER CONTROL DO NOT MAKE THE LIGHT COME ON. THIS WILL GO ON FOR ABOUT 30 SECONDS AND THEN THE DASH LIGHTS WILL SUDDENLY COME ON. IT IS NOT SAFE TO DRIVE AFTER DARK, YOU CANNOT SEE WHAT GEAR YOU ARE IN, YOUR SPEED IS NOT VISIBLE, NOR A…
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WHEN STARTING THE VEHICLE THE DASH LIGHTS DO NOT IMMEDIATELY RESPOND. ADJUSTMENT TO THE LIGHT/DIMMER CONTROL DO NOT MAKE THE LIGHT COME ON. THIS WILL GO ON FOR ABOUT 30 SECONDS AND THEN THE DASH LIGHTS WILL SUDDENLY COME ON. IT IS NOT SAFE TO DRIVE AFTER DARK, YOU CANNOT SEE WHAT GEAR YOU ARE IN, YOUR SPEED IS NOT VISIBLE, NOR ANY OF THE OTHER DASH LIGHTS. IT IS RANDOM AND NOT REPRODUCIBLE FOR SHOP TO SEE. THIS ALSO OCCURRED WITH OUR 2007 CHEVY IMPALA, PROGRESSING TO FINALLY NO DASH LIGHTS AND RESULTED IN $700 REPAIR FOR FAULTY WIRING IN STEERING COLUMN. SHOULD BE LOOKED AT FOR ROOT CAUSE AND ADDRESSED AT FACTORY BEFORE RELEASE. PLEASE, VERY ANNOYING, EXPENSIVE, AND WILL CAUSE ME TO NOT PURCHASE AGAIN. *TR
NHTSA ODI #10691375
52,582 miles · Feb 27, 2015
Seat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V48000 (SEAT BELTS); HOWEVER, THE FAILURE RECURRED. THE SEAT BELT ANCHOR BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUF…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V48000 (SEAT BELTS); HOWEVER, THE FAILURE RECURRED. THE SEAT BELT ANCHOR BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,582.
NHTSA ODI #10691132
90,000 miles · Feb 25, 2015
Electrical SystemEngine And Engine CoolingPower Train
I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS …
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I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS IMPALAS FROM THE YEARS 2009 AND UP HAVING THE SAME ISSUES AND FEEL IT IS SOMETHING THAT NEEDS TO BE LOOKED INTO. WHAT I HAVE FOUND IDK YET I AM WAITING ON THE PIECE TO SEE IF THIS IS THE ISSUE OR NOT IS THE PEDAL SENSOR COULD BE THE CAUSE. BUT I FEEL IT CAN BE UNSAFE BECAUSE MY CAR HAD QUIT ON A BUSY INTERSTATE WITH CARS TRAVELING AT THE SPEED OF 65MPH AND HIGHER. JUST WHEN I WAS LOOKING IT UP I HAD SAW SO MANY OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR IMPALAS. PLEASE LOOK INTO IT THANK YOU .\ *TR
NHTSA ODI #10690536
72,000 miles · Feb 23, 2015
Steering
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI #10690008
104,000 miles · Feb 22, 2015
Air BagsFuel/propulsion SystemPower Train
AFTER PURCHASING THIS VEHICLE WITHIN 30 DAYS THE AIR BAG SYSTEM LIGHT CAME ON I TOOK THE VEHICLE BACK TO FUTURE NISSAN OF FOLSOM AND THEY STATED THAT I WOULD HAVE TO CALL THE WARRANTY PEOPLE THERE WAS NOTHING THEY COULD DO ABOUT IT. A WEEK LATER I NOTICED WHEN I SLOW DOWN USING THE BREAKS IT MAKES A SHAKING SOUND, MAKING THE WHO…
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AFTER PURCHASING THIS VEHICLE WITHIN 30 DAYS THE AIR BAG SYSTEM LIGHT CAME ON I TOOK THE VEHICLE BACK TO FUTURE NISSAN OF FOLSOM AND THEY STATED THAT I WOULD HAVE TO CALL THE WARRANTY PEOPLE THERE WAS NOTHING THEY COULD DO ABOUT IT. A WEEK LATER I NOTICED WHEN I SLOW DOWN USING THE BREAKS IT MAKES A SHAKING SOUND, MAKING THE WHOLE CAR SHAKE. THIS VEHICLE ALSO HAS NO COVERAGE WHEN PUMPING GAS I NOTICED THE SILVER CAP INSIDE THAT'S SUPPOSE TO REMAIN CLOSED UNTIL YOU PUT THE GAS PUMP IN THERE IN ALWAYS OPEN, WHICH ALLOWS AIR TO GET INSIDE. MY POWERTRAIN IS NOT ACCELERATIONS PROPERLY, IT TAKES ABOUT A MINUTE FOR IT TO CATCH ITS GEAR. *TR
NHTSA ODI #10689819
30,000 miles · Feb 18, 2015
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MAN…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS
NHTSA ODI #10683989
38,913 miles · Feb 12, 2015
Air Bags
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS WERE INTERMITTENTLY MAKING A NOISE AS THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS WERE INTERMITTENTLY MAKING A NOISE AS THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,913. UPDATED 4/6/15*CN UPDATED 04/14/15*JB
NHTSA ODI #10682972
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗