NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reports3,000 miles · Jun 29, 2015
Air BagsSeat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE DEFECTIVE COMPONENT. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10731047
Mileage unknown · Jun 28, 2015
Electronic Stability Control (esc)
LATELY AS I AM DRIVING A MESSAGE POPS UP ON THE DASH. IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. ALSO THE ABS LIGHT IS ON AND THE NO TRACTION LIGHT IS ON. THE REASON I AM REPORTING THIS IS BECAUSE I AM HEARING PEOPLE WHO HAVE THE SAME MODEL BUT DIFFERENT YEAR SAY THEY ARE THE SAME PROBLEM.
NHTSA ODI #10730853
55,000 miles · Jun 25, 2015
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEH…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10730368
140,000 miles · Jun 7, 2015
Electrical System
MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE …
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MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE 2003 LIGHTS WANT STAY ON. READY TO HIT FACEBOOK!
NHTSA ODI #10723840
102 miles · May 29, 2015
Air BagsVehicle Speed Control
WHILE DRIVING ON THE INTERSTATE GOING ABOUT 70MPH THE CHECK ENGINE LIGHT FLASHES ON GOES OFF THEN POPS BACK ON. MESSAGE COMES ON SAYING REDUCING ENGINE POWER THEN TRACTION CONTROL SERVICE LIGHTS COMES ON AND STAYS ON ALL WHILE I'M LOSING POWER TRYING TO GET OVER TO SAFETY I HAVE MY FOOT ON THE GAS PEDAL BUT NO POWER AT ALL PUT …
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WHILE DRIVING ON THE INTERSTATE GOING ABOUT 70MPH THE CHECK ENGINE LIGHT FLASHES ON GOES OFF THEN POPS BACK ON. MESSAGE COMES ON SAYING REDUCING ENGINE POWER THEN TRACTION CONTROL SERVICE LIGHTS COMES ON AND STAYS ON ALL WHILE I'M LOSING POWER TRYING TO GET OVER TO SAFETY I HAVE MY FOOT ON THE GAS PEDAL BUT NO POWER AT ALL PUT MY FLASHERS ON LUCKY CHP SEEN ME AND HELPED ME TO THE SHOULDER.CALL AAA WHILE WAITING I START THE CAR UP PRESS ON THE PEDAL I HAVE POWER.
NHTSA ODI #10722369
70,000 miles · May 29, 2015
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10722200
90,000 miles · May 26, 2015
Electrical SystemExterior LightingLatches/locks/linkages
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN
NHTSA ODI #10721374
Mileage unknown · May 17, 2015
Unknown Or OtherVehicle Speed Control
ON OR ABOUT MAY 17, 2015, I RECEIVED NOTICE FROM THE CHEVROLET DIVISION OF GENERAL MOTORS THAT MY VEHICLE "MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST." ACCORDING TO THEM, I WILL KNOW WHEN MY INFORMAT…
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ON OR ABOUT MAY 17, 2015, I RECEIVED NOTICE FROM THE CHEVROLET DIVISION OF GENERAL MOTORS THAT MY VEHICLE "MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST." ACCORDING TO THEM, I WILL KNOW WHEN MY INFORMATION CENTER DISPLAYS THE WARNING AND THEN THEY WILL BE WILLING TO CORRECT THEIR POOR WORKMANSHIP, BUT NOT UNTIL THAT TIME. GM GOES ON TO INFORM ME THAT I MAY BE WITHOUT MY CAR FOR AN EXTENDED LENGTH OF TIME WHILE THEY ORDER PARTS AND DO REPAIRS. I DON'T SEE WHY I SHOULD BE THE ONE WHO WILL BE INCONVENIENCED FOR THEIR LACK OF PROPER WORKMANSHIP. FURTHERMORE, I FEEL THERE IS A SAFETY ISSUE HERE ALSO. GM NEEDS TO CORRECT THIS PROBLEM BEFORE IT CAUSES NEEDLESS HARM TO SOMEONE.
NHTSA ODI #10716940
56,000 miles · May 1, 2015
Seat Belts
THE DRIVER SEAT BELT IS STICKING AND WILL NOT LATCH. IF YOU DO GET IT TO LATCH IT WILL UNLATCH WITH THE SLIGHTEST MOVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY TOLD ME THE TECHNICIAN WAS UNABLE TO GET THE LATCH UNSTUCK. THEY TOLD ME IT WAS A FAULTY MECHANISM AND THAT IT WOULD NEED TO BE REPLACED, …
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THE DRIVER SEAT BELT IS STICKING AND WILL NOT LATCH. IF YOU DO GET IT TO LATCH IT WILL UNLATCH WITH THE SLIGHTEST MOVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY TOLD ME THE TECHNICIAN WAS UNABLE TO GET THE LATCH UNSTUCK. THEY TOLD ME IT WAS A FAULTY MECHANISM AND THAT IT WOULD NEED TO BE REPLACED, BUT THEY DO NOT JUST REPLACE THE LATCH, THEY WOULD HAVE TO REPLACE THE LATCH AND THE ENTIRE SEAT BELT ASSEMBLY WITH THE TENSIONER. HOWEVER THEY DID NOT HAVE THIS ITEM IN STOCK AND THEY WOULD HAVE TO ORDER IT AND I WOULD HAVE TO BRING THE VEHICLE BACK FOR THE REPAIRS. IN THE MEAN TIME I AM DRIVING WITH A FAULTY SEAT BELT THAT IS NOT ONLY A SAFETY ISSUE BUT A LEGAL ISSUE. I MUST WEAR MY SEATBELT - IT IS THE LAW. BUT UNFORTUNATELY IT WILL NOT LATCH. *TR
NHTSA ODI #10714133
77,000 miles · Apr 28, 2015
Electronic Stability Control (esc)Engine
STARTING IN DEC 2014 WHILE DRIVING AT RANDOM SPEEDS, THE 2010 CHEVY IMPALA WILL JERK HARD AND THEN THE TRACTION CONTROL LIGHT WILL COME ON. UPON THIS HAPPENING, THE REDUCE ENGINE SPEED APPEARS IN THE DISPLAY AS WELL AS SERVICE TRACTION CONTROL, AND SERVICE STABILITY. THIS HAS BEEN HAPPENING WITH VARIOUS SPEEDS AND VARIOUS WEATHE…
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STARTING IN DEC 2014 WHILE DRIVING AT RANDOM SPEEDS, THE 2010 CHEVY IMPALA WILL JERK HARD AND THEN THE TRACTION CONTROL LIGHT WILL COME ON. UPON THIS HAPPENING, THE REDUCE ENGINE SPEED APPEARS IN THE DISPLAY AS WELL AS SERVICE TRACTION CONTROL, AND SERVICE STABILITY. THIS HAS BEEN HAPPENING WITH VARIOUS SPEEDS AND VARIOUS WEATHER CONDITIONS. IF YOU PULL OVER AND TURN CAR OFF FOR ABOUT 5 MINUTES, IT WILL START RIGHT BACK UP AND ENGINE REDUCED WILL NO LONGER BE ON THE DISPLAY. *TR
NHTSA ODI #10713436
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗