NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reports36,265 miles · Apr 17, 2011
Suspension
I AM EXPERIENCING EXCESSIVE INSIDE TIRE WEAR ON MY REAR TIRES AND APPARENTLY IT IS A COMMON PROBLEM WITH 2008 IMPALAS. I SPOKE WITH CUSTOMER SERVICE OBVIOUSLY NOT IN THIS COUNTRY, AND WAS TOLD I WOULD HAVE TO PAY TO INSPECT MY CAR. I THEN SPOKE TO A SERVICE MANAGER WHO DENIED ANY KNOWN PROBLEMS. HE THEN LET IT SLIP THAT A MODIFI…
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I AM EXPERIENCING EXCESSIVE INSIDE TIRE WEAR ON MY REAR TIRES AND APPARENTLY IT IS A COMMON PROBLEM WITH 2008 IMPALAS. I SPOKE WITH CUSTOMER SERVICE OBVIOUSLY NOT IN THIS COUNTRY, AND WAS TOLD I WOULD HAVE TO PAY TO INSPECT MY CAR. I THEN SPOKE TO A SERVICE MANAGER WHO DENIED ANY KNOWN PROBLEMS. HE THEN LET IT SLIP THAT A MODIFICATION OF THE STRUTS WAS NECESSARY TO ACHIEVE PROPER ALIGNMENT OF THE REAR AND THAT GM WOULD NOT COVER IT. THEY WILL HOWEVER REPAIR POLICE IMPALAS AT NO CHARGE. I DECLINED TO PAY ONLY TO BE TOLD I WOULD HAVE TO COVER THE COST OF REPAIR ANYWAY, KIND OF LIKE ADDING INSULT TO INJURY. WHEN WILL ACTION BE TAKEN TO PREVENT ACCIDENTS DUE TO BLOW OUTS; WHICH APPARENTLY HAVE OCCURRED? NOT EVERYONE LOOKS UNDER THEIR CAR TO INSPECT THE TIRES AND THIS WEAR IS NOT VISIBLE OTHERWISE. CUSTOMER SERVICE WAS NOT FAZED IN THE LEAST THAT I MIGHT BUY ELSEWARE, HER COMMENT THAT IS YOUR CHOICE ,SO MUCH FOR SERVICE. *TR
NHTSA ODI #10396569
38,600 miles · Apr 4, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH DOWNHILL AND DEPRESSING THE BRAKES WHEN HE NOTICED THAT THE FRONT OF THE VEHICLE WOULD SHAKE EXCESSIVELY. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO OR AFTER THE FAILURE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM TH…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH DOWNHILL AND DEPRESSING THE BRAKES WHEN HE NOTICED THAT THE FRONT OF THE VEHICLE WOULD SHAKE EXCESSIVELY. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO OR AFTER THE FAILURE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY ARE UNABLE TO DIAGNOSE THE FAILURE. THEY ALSO STATED THAT THE BRAKES WERE HEATING UP AND THE FAILURE WAS NORMAL. THE DEALER ADVISED THE CONTACT TO DOWNSHIFT WHEN THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,600.
NHTSA ODI #10394171
40,400 miles · Mar 25, 2011
Service Brakes, Hydraulic
MASTER BRAKE CYLINDAR IS LEAKING AFTER ONLY 38 MONTHS AND 40,000 MILES. *TR
NHTSA ODI #10392932
70,534 miles · Mar 23, 2011
Traction Control System
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT ILLUMINATED AT THE SAME TIME WHICH CAUSED THE VEHICLE TO REDUCE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HER THAT THE PEDAL SENSOR OR THE WIRING HARNESS COULD HAVE CAUSED THE FAILURE …
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TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT ILLUMINATED AT THE SAME TIME WHICH CAUSED THE VEHICLE TO REDUCE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HER THAT THE PEDAL SENSOR OR THE WIRING HARNESS COULD HAVE CAUSED THE FAILURE TO OCCUR. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WILL NOT BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO TAKE THE VEHICLE TO THE DEALER BUT THEY COULD NOT REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 70,534.
NHTSA ODI #10392617
97,500 miles · Mar 21, 2011
Seat Belts
MY SEAT BELT LIGHT ON THE PASSENGER SIDE IS BLINKING WHEN THE SEAT BELT IS CLICKED IN POSITION. THE LIGHT FLASHES AND IT IS TIGHT IN THE SLOT. IF YOU MOVE WITH IT ON IT FLASHES. MY CONCERN IS IF IT WILL WORK WHEN NEEDED. *TR
NHTSA ODI #10392419
Mileage unknown · Mar 17, 2011
Equipment
OWNER WAS TRYING TO REPLACE HIS RIGHT FRONT TIRE AT THE TIME OF THE COLLAPSE. HIS CAR WAS ON A FLAT SURFACE AND HE INSTALLED THE JACK ACCORDING TO THE INSTRUCTIONS. UPON RAISING THE CAR THE JACK BENT ALLOWING THE CAR TO SHIFT AND FALL DOWN. WHEN TAKEN TO THE DEALER FOR A REPLACEMENT, THEY CLAIMED IT WAS NOT USED PROPERLY. AFT…
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OWNER WAS TRYING TO REPLACE HIS RIGHT FRONT TIRE AT THE TIME OF THE COLLAPSE. HIS CAR WAS ON A FLAT SURFACE AND HE INSTALLED THE JACK ACCORDING TO THE INSTRUCTIONS. UPON RAISING THE CAR THE JACK BENT ALLOWING THE CAR TO SHIFT AND FALL DOWN. WHEN TAKEN TO THE DEALER FOR A REPLACEMENT, THEY CLAIMED IT WAS NOT USED PROPERLY. AFTER TALKING WITH SEVERAL PEOPLE CLAIMING THIS WAS A SAFETY ISSUE, THE DEALER AGREED TO SUPPLY A NEW ONE ONLY IF THE FAILED JACK WAS GIVEN TO THEM HE DECLINED AND IS WILLING TO SEND IT TO NHTSA FOR INSPECTION. OWNER FEELS THIS IS CLEARLY A SAFETY ISSUE AND SHOULD NOT HAVE HAPPENED ON A NEW CAR. UPDATED EVOQ 03/18/11 UPDATED 4/25/11 *CN UPDATED 1/13/2012 *LN *TR
NHTSA ODI #10392047
45,000 miles · Mar 9, 2011
SuspensionTires
VEHICLE WON'T HOLD ALIGNMENT AND WHEN IT DOES IT'S STILL WEARING OUT THE REAR TIRES AT A RATE 1/32 PER 1,000 MILES, IT WORE OUT THE REAR TIRES IN 6,000 MILES JUST LUCKY THAT I LOOKED AT THEM WHEN I DID. THE VEHICLE HAS 45,000 MILES ON IT AND THIS IS THE SECOND SET OF TIRES IN 6,000 MILES. *TR
NHTSA ODI #10386994
35,000 miles · Mar 6, 2011
Steering
POWER STEERING FAILS TEMPORARILY WHEN GOING THRU SMALL AMOUNT OF SPLASHING WATER. CAR WAS INSPECTED, BELT & TENSION PULLEY REPLACED. FAILURE LASTS APPROX. 20-30 SECONDS.
NHTSA ODI #10388612
50,000 miles · Mar 6, 2011
Power Train
2008 IMPALA, EACH TIME I DRIVE THROUGH WATER AT SLOW SPEEDS, THE POWER STEERING LOCKS UP AND THE BATTERY ERROR SIGNAL ILLUMINATES. THE CAR DOES NOT HANDLE WHATSOEVER AND THERE HAVE BEEN NEAR MISSES ON THREE OCCASIONS. THIS HAS NOT PROVEN TO BE AN ISSUE ON THE HIGHWAY OR ON ROADS AT HIGHER SPEEDS OVER 25 MPH. I INQUIRED AT THE DE…
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2008 IMPALA, EACH TIME I DRIVE THROUGH WATER AT SLOW SPEEDS, THE POWER STEERING LOCKS UP AND THE BATTERY ERROR SIGNAL ILLUMINATES. THE CAR DOES NOT HANDLE WHATSOEVER AND THERE HAVE BEEN NEAR MISSES ON THREE OCCASIONS. THIS HAS NOT PROVEN TO BE AN ISSUE ON THE HIGHWAY OR ON ROADS AT HIGHER SPEEDS OVER 25 MPH. I INQUIRED AT THE DEALERSHIP AND THEY WERE NOT HELPFUL AS THE WARRANTY HAS RUN OUT ON THE VEHICLE. *TR
NHTSA ODI #10386586
Mileage unknown · Feb 28, 2011
Wheels
IN MARCH 2009 I PURCHASED A 2008 IMPALA NICE CAR. NEW TIRES WERE PURCHASED AT APP 26000 MI. BY PREVIOUS OWNER. APP19,000 MI LATER I MUST BUY NEW TIRES. MY REAR TIRES WORE DOWN TO THE METAL THIS WINTER. I DID ALL THE PROPER ROTATIONS AND MAINTAINED PROPER INFLATION. I THOUGHT THE TIRES WERE INFERIOR BUT MY TIRE PEOPLE SAY ITS TH…
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IN MARCH 2009 I PURCHASED A 2008 IMPALA NICE CAR. NEW TIRES WERE PURCHASED AT APP 26000 MI. BY PREVIOUS OWNER. APP19,000 MI LATER I MUST BUY NEW TIRES. MY REAR TIRES WORE DOWN TO THE METAL THIS WINTER. I DID ALL THE PROPER ROTATIONS AND MAINTAINED PROPER INFLATION. I THOUGHT THE TIRES WERE INFERIOR BUT MY TIRE PEOPLE SAY ITS THE CAR. I HAVE A WARRANTY ON THE CAR BUT THE SERVICE DEPT SAYS THIS PROBLEM IS NOT COVERED. I NEED THIS PROBLEM ADDRESSED BY SOMEONE. *TR
NHTSA ODI #10384697
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.