NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reports38,000 miles · May 16, 2012
Fuel/propulsion System
I JUST PURCHASED MY USED VEHICLE FROM A DEALER LESS THAN 6 MONTHS AGO. MY ENGINE LIGHT KEPT COMING ON AND THEN IT STAYED ON. I WENT TO A LOCAL AUTO PARTS STORE TO GET A DIAGNOSTIC READING AND IT SAID TO CHECK MY EMMISION SYSTEM. SO, I TOOK MY CAR TO THE CHEVY DEALER IN TOWN AND THEIR DIAGNOSTIC TEST DETERMINED THAT IT WAS A B…
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I JUST PURCHASED MY USED VEHICLE FROM A DEALER LESS THAN 6 MONTHS AGO. MY ENGINE LIGHT KEPT COMING ON AND THEN IT STAYED ON. I WENT TO A LOCAL AUTO PARTS STORE TO GET A DIAGNOSTIC READING AND IT SAID TO CHECK MY EMMISION SYSTEM. SO, I TOOK MY CAR TO THE CHEVY DEALER IN TOWN AND THEIR DIAGNOSTIC TEST DETERMINED THAT IT WAS A BAD EVAP VENT SOLENOID VALVE. EVEN THOUGH MY CAR IS COVERED BY THE 8 YEAR FEDERAL WARRANTY ON EMISSIONS, I HAD TO PAY FOR THE NEW PART AND THE DIAGNOSTICS CHECK. IN LOOKING UP THIS PROBLEM ON THE INTERNET, TO MY SURPRISE IT IS A VERY COMMON PROBLEM! APPARENTLY, THE SOLENOID VALVE IS A POOR LASTING PART WHICH NEEDS TO BE REPLACED MORE THAN ONCE! IT IS A COMMON MAINTENANCE SERVICE THAT SHOULD BE CHECKED EVERY 30,000 MILES. THERE IS NO MENTION OF THIS IN MY OWNER'S MANUAL. IN SPEAKING WITH FAMILY AND FRIENDS, THEY HAVE ALSO HAD THEIR ENGINE LIGHTS COME ON AND HAD GAS STATION MECHANICS TELL THEM TO IGNORE THE CHECK ENGINE LIGHT AS IT IS A COMMON OCCURRENCE WITH THE NEWER VEHICLES AND THE NEW EMMISION STANDARDS. WHEN I TOLD CHEVY THAT THEY SHOULD RECALL THE PART, THEY TOLD ME THAT THEY DON'T HANDLE THAT AND TO REPORT IT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I BELIEVE THE CONSUMER IS NOT GETTING ALL THE INFORMATION ON THIS PROBLEM AND SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS DEFECTIVE PART.
NHTSA ODI #10458698
30,000 miles · Apr 14, 2012
Latches/locks/linkages
DOOR LOCKS FAIL TO WORK WITH REMOTE HAD ONE REPLACED IN 2010 FOR THE BACK DOOR UNDER WARRANTY. NOW THE OTHER SIDE WENT WITH ONLY 30000 MILES. WARRANTY IS UP AND IT'S A HAZARD BECAUSE I HAVE TO PICK THE LATCH UP, ON THE DOOR BEFORE I CAN OPEN IT. IT'S HARD FOR CHILD OR OLDER PERSON TO DO IN AN EMERGENCY. WHY SHOULD I HAVE TO PAY…
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DOOR LOCKS FAIL TO WORK WITH REMOTE HAD ONE REPLACED IN 2010 FOR THE BACK DOOR UNDER WARRANTY. NOW THE OTHER SIDE WENT WITH ONLY 30000 MILES. WARRANTY IS UP AND IT'S A HAZARD BECAUSE I HAVE TO PICK THE LATCH UP, ON THE DOOR BEFORE I CAN OPEN IT. IT'S HARD FOR CHILD OR OLDER PERSON TO DO IN AN EMERGENCY. WHY SHOULD I HAVE TO PAY A GM DEALER TO TELL ME THE LOCK IS NO GOOD. I THINK THERE SHOULD BE A RECALL.
NHTSA ODI #10456209
30,000 miles · Apr 5, 2012
Suspension
CAR BEGAN TO DRIVE DIFFERENT SO THOUGHT I NEEDED AN ALIGNMENT. TOOK THE CAR TO THE DEALER I BOUGHT IT FROM ONLY TO BE TOLD I NEEDED NEW TIRES. AT 30000 MILES I THOUGHT THIS WAS ABSURD. A MONTH LATER LATER I HAD A FLAT TIRE IN THE REAR ONLY TO SEE THAT THE TIRE HAD WIRES STICKING OUT OF THE TIRE WITH A HOLE ALMOST COMPLETELY THR…
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CAR BEGAN TO DRIVE DIFFERENT SO THOUGHT I NEEDED AN ALIGNMENT. TOOK THE CAR TO THE DEALER I BOUGHT IT FROM ONLY TO BE TOLD I NEEDED NEW TIRES. AT 30000 MILES I THOUGHT THIS WAS ABSURD. A MONTH LATER LATER I HAD A FLAT TIRE IN THE REAR ONLY TO SEE THAT THE TIRE HAD WIRES STICKING OUT OF THE TIRE WITH A HOLE ALMOST COMPLETELY THROUGH THE TIRE. HAD TO SPEND MONEY FOR ALL NEW TIRES AND THEY ARE ALREADY STARTING TO SHOW PROBLEMS AFTER JUST A FEW THOUSAND MILES. I AM SINGLE, RETIRED AND LIVE PAYCHECK TO PAYCHECK. I'M NOT A FAT CAT FROM GENERAL MOTORS WHO CAN'T SEEM TO MAKE A DECISION THAT YES, THERE IS A PROBLEM WITH THIS MODEL AND YEAR CHEVY. WHEN PEOPLE START DYING BECAUSE OF THIS PROBLEM, POSSIBLY THEN YOU WILL DECIDE TO DO SOMETHING ABOUT THIS. *TR
NHTSA ODI #10454223
71,000 miles · Apr 4, 2012
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE DOORS BY USING THE AUTOMATIC KEY FOB. THE CONTACT MENTIONED THAT THE ONLY WAY TO UNLOCK THE DOOR WAS BY CRAWLING OVER THE REAR SEAT AND MANUALLY UNLOCKING THE DOORS FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DI…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE DOORS BY USING THE AUTOMATIC KEY FOB. THE CONTACT MENTIONED THAT THE ONLY WAY TO UNLOCK THE DOOR WAS BY CRAWLING OVER THE REAR SEAT AND MANUALLY UNLOCKING THE DOORS FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE 73,600. UPDATED 04/25/12 *BF
NHTSA ODI #10454073
48,000 miles · Mar 23, 2012
SuspensionWheelsCrash
I PURCHASED A 2008 IMPALA ON JANUARY 14, 2012 AND THE INNER TIRES ON THE REAR WERE WORN ALMOST TO THE METAL CORD. I SLID OFF THE ROAD ON FEBRUARY 26, 2012. WHEN I TOOK THE CAR TO THE REPAIR SHOP THE FRONT LEFT WHEEL BEARING WAS LOOSE AND ALSO THE OUTER TIRE ROD ON THE FRONT LEFT WAS ALSO LOOSE. THE AUTO REPAIR SPECIALIST INFORME…
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I PURCHASED A 2008 IMPALA ON JANUARY 14, 2012 AND THE INNER TIRES ON THE REAR WERE WORN ALMOST TO THE METAL CORD. I SLID OFF THE ROAD ON FEBRUARY 26, 2012. WHEN I TOOK THE CAR TO THE REPAIR SHOP THE FRONT LEFT WHEEL BEARING WAS LOOSE AND ALSO THE OUTER TIRE ROD ON THE FRONT LEFT WAS ALSO LOOSE. THE AUTO REPAIR SPECIALIST INFORMED ME THAT THE SUSPENSION ON THE IMPALA IS A COMMON CONCERN. I WAS ALSO INFORMED THAT GM RECALLED THE 2008 IMPALA BUT ONLY THE POLICE CARS. *TR
NHTSA ODI #10452803
50,000 miles · Mar 12, 2012
Equipment
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE COULD HEAR AN ABNORMAL TICKING NOISE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR CONDITIONER ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MAN…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE COULD HEAR AN ABNORMAL TICKING NOISE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR CONDITIONER ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 95,000.
NHTSA ODI #10451160
50,000 miles · Feb 23, 2012
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE CONTROL WHEN DRIVING OVER LIGHT SNOW. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF HE WERE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION SYSTEM NEEDED TO HAVE A CA…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE CONTROL WHEN DRIVING OVER LIGHT SNOW. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF HE WERE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION SYSTEM NEEDED TO HAVE A CAMBER KIT INSTALLED TO ASSIST WITH TRACTION CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10449049
Mileage unknown · Feb 15, 2012
Visibility
THE A/C ACTUATOR IS MAKING A CLICKING NOISE WHICH PREVENTS THE DEFROST SYSTEM FROM WORKING PROPERLY. IT STARTS TO CLICK WHEN THE TEMPERATURE IS WARM OUTSIDE BUT IT DOESN'T DO IT IN THE COOL TEMPERATURES. DURING COOLER TEMPERATURES, THE CAR MAKES A REVVING NOISE. *TR
NHTSA ODI #10448106
39,211 miles · Feb 13, 2012
Power Train
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT RECALLED AND DENIED ASSISTANCE WITH T…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT RECALLED AND DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 39,211. THE VIN INFORMATION WAS NOT AVAILABLE.
NHTSA ODI #10447814
27,533 miles · Feb 10, 2012
Suspension
MILEAGE ON CAR 27,533 TIRES RATED 40,000 WE ROTATE TIRES EVERY 6,000 TO 9,000 MILES. HAD NAIL IN TIRE, WENT TO GM GARAGE TO GET REPAIRED. WE WERE TOLD AND THEN SHOWN THAT THE REAR TIRES WERE WORN SO BAD ON THE INSIDE THEY WERE JUNK. THE FRONT TIRES WERE ALMOST AS BAD. THE DEALER SERVICE ADVISOR SAID YOU MAY USE ONE FOR …
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MILEAGE ON CAR 27,533 TIRES RATED 40,000 WE ROTATE TIRES EVERY 6,000 TO 9,000 MILES. HAD NAIL IN TIRE, WENT TO GM GARAGE TO GET REPAIRED. WE WERE TOLD AND THEN SHOWN THAT THE REAR TIRES WERE WORN SO BAD ON THE INSIDE THEY WERE JUNK. THE FRONT TIRES WERE ALMOST AS BAD. THE DEALER SERVICE ADVISOR SAID YOU MAY USE ONE FOR A SPARE BUT SHOULDN'T PUT THEM ON THE CAR FOR REGULAR USE. THEY ALSO INSTALLED REAR CAMBER BOLTS IN ORDER TO PERFORM AN ALIGNMENT ON THE REAR WHEELS. ACCORDING TO A GM BULLETIN NO. 08032A DATED JULY 2008 THAT THE INSTALLATION OF NEW REAR WHEEL SPINDLE RODS TO CORRECT THE WEAR PROBLEM WAS NECESSARY. THIS BULLETIN HAS BEEN UPGRADED TO INCLUDE NON-POLICE VEHICLES. I SHOWED THE SERVICE ADVISOR THE BULLETIN AND HE CONFIRMED IT WAS UPGRADED TO INCLUDE NON-POLICE VEHICLES. I AM WORRIED THAT THEIR REPAIR WON'T COMPLETELY CORRECT THE PROBLEM. I CAN'T BELIEVE THAT THERE WASN'T AN ADJUSTMENT FOR THE REAR WHEELS. WHICH LEADS ME TO BELIEVE THAT THE REAR TIRES WERE NEVER ALIGNED PROPERLY. WE RECEIVE CREDIT FOR THE TWO REAR TIRES BUT NOTHING FOR THE FRONT TIRES. GM KNEW ABOUT THIS PROBLEM IN JULY 2008. I CONSIDER THIS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. GM'S RESPONSE TO THIS PROBLEM IS UNACCEPTABLE. *TR
NHTSA ODI #10447431
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.