NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reports54,000 miles · Jun 30, 2014
Electrical SystemEngine
WHILE DRIVING TO WORK ON 29 MAY 2014 I HIT A SMALL POTHOLE. THE POTHOLE IS 10" ACROSS, 3-4" DEEP, AND I HIT IT HEAD ON. THIS CAUSED MY CAR TO SHUT OFF, WHICH I DIDN'T REALIZE UNTIL I TRIED TO ACCELERATE. I THEN REALIZED I HAD NO POWER STEERING OR BREAKS AND HAD TO PULL OFF TO THE SIDE OF THE ROAD TO RESTART THE CAR. LUCKILY TH…
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WHILE DRIVING TO WORK ON 29 MAY 2014 I HIT A SMALL POTHOLE. THE POTHOLE IS 10" ACROSS, 3-4" DEEP, AND I HIT IT HEAD ON. THIS CAUSED MY CAR TO SHUT OFF, WHICH I DIDN'T REALIZE UNTIL I TRIED TO ACCELERATE. I THEN REALIZED I HAD NO POWER STEERING OR BREAKS AND HAD TO PULL OFF TO THE SIDE OF THE ROAD TO RESTART THE CAR. LUCKILY THERE WERE NO CARS BEHIND ME, SO OTHER THAN HAVING TO PULL OFF THE ROAD ON A CURVE I WAS LUCKY. I CALLED BOTH MY LOCAL GM DEALER (RESSLER OF BOZEMAN, MT) AND GM CUSTOMER SUPPORT TO TELL THEM ABOUT THE ISSUE. THE LOCAL DEALER TOLD ME THERE WAS NO ISSUE WITH THE CAR, NO RECALLS, AND NOTHING TO WORRY ABOUT. THE TECHNICIAN TOLD ME TO "AVOID HITTING POTHOLES". GIVEN THE STATE OF THE ROADS THAT MAY BE HARD TO DO. THE GM SUPPORT TOLD ME THERE WAS NO RECALL AT THE MOMENT BUT THERE MIGHT BE ONE DOWN THE ROAD AND TO WATCH THE NEWS. *TR
NHTSA ODI #10607174
58,000 miles · Jun 27, 2014
Latches/locks/linkages
3 OF THE 4 DOOR LOCKS WON'T OPERATE WITH A KEY FOB OR THE DOOR PANEL AND THERE'S NO KEY ACCESS ANYWHERE OUTSIDE EXCEPT THE DRIVERS SIDE WHICH IS THE ONLY LOCK THAT CURRENTLY WORKS...WITH CHILDREN OR ADULTS IN THE BACK SEAT OR THE PASSENGER SIDE THIS CREATES A SERIOUS HAZARD IN THE EVENT OF AN ACCIDENT OR THE NEED TO ENTER THE CA…
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3 OF THE 4 DOOR LOCKS WON'T OPERATE WITH A KEY FOB OR THE DOOR PANEL AND THERE'S NO KEY ACCESS ANYWHERE OUTSIDE EXCEPT THE DRIVERS SIDE WHICH IS THE ONLY LOCK THAT CURRENTLY WORKS...WITH CHILDREN OR ADULTS IN THE BACK SEAT OR THE PASSENGER SIDE THIS CREATES A SERIOUS HAZARD IN THE EVENT OF AN ACCIDENT OR THE NEED TO ENTER THE CAR URGENTLY IF BEING PURSUED BY AN ABDUCTOR. SMALL CHILDREN WOULDN'T BE ABLE TO MANUALLY UNLOCK DOORS TO EXIT THE VEHICLE IN CASE OF AN EMERGENCY AND THE DRIVER WOULD HAVE TO CLIMB OVER THE BACK SEAT TO ACCESS THE LOCK MANUALLY OR LOSE PRECIOUS TIME ROLLING WINDOWS DOWN AND GETTING OUT OF THE CAR TO OPEN THE DOOR LOCKS FROM OUTSIDE THE CAR....THIS VEHICLE IS LOW MILEAGE AND THESE LOCKS ARE DEFECTIVE. MANY HAVE BEEN BLOGGING ABOUT THESE DEFECTIVE DOOR LOCKS AND GM NEEDS TO RECALL THESE AND REPLACE THEIR DEFECTIVE DOOR LOCK ACTUATORS STAT AT NO COST TO THE CONSUMER! *TR
NHTSA ODI #10606540
133,287 miles · Jun 24, 2014
Engine And Engine CoolingSuspension
THE FOLLOWING HAS HAPPENED TWICE TO ME IN THE LAST 3 MONTHS. I WAS DRIVING ON THE FREEWAY 65-70MPH WHEN THE SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. MY CAR THEN LOST ALL POWER ON THE FREEWAY AND MY SPEED WAS REDUCED TO UNDER 35MPH. AFTER STOPPING THE VEHICLE AND TURNING IT OFF FOR APPROXIMATELY 5 MINUTE…
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THE FOLLOWING HAS HAPPENED TWICE TO ME IN THE LAST 3 MONTHS. I WAS DRIVING ON THE FREEWAY 65-70MPH WHEN THE SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. MY CAR THEN LOST ALL POWER ON THE FREEWAY AND MY SPEED WAS REDUCED TO UNDER 35MPH. AFTER STOPPING THE VEHICLE AND TURNING IT OFF FOR APPROXIMATELY 5 MINUTES, THE CAR STARTED BACK UP. *TR
NHTSA ODI #10605490
Mileage unknown · Jun 24, 2014
Electronic Stability Control (esc)EngineVehicle Speed Control
SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. CAR LOST ALL POWER AND WHEN STOMPING THE GAS PEDAL SPEED WOULD RESUME, VERY HESITANT FROM A DEAD STOP. CAR WAS JERKING, SHUT OFF TRACTION CONTROL AND CAR JERKED THEN TOO. GM NEEDS TO FIX THIS BEFORE THERE ARE DEATHS. ALSO I HAVE NO UNLOCKING DOORS. THEY HAVE TO A…
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SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. CAR LOST ALL POWER AND WHEN STOMPING THE GAS PEDAL SPEED WOULD RESUME, VERY HESITANT FROM A DEAD STOP. CAR WAS JERKING, SHUT OFF TRACTION CONTROL AND CAR JERKED THEN TOO. GM NEEDS TO FIX THIS BEFORE THERE ARE DEATHS. ALSO I HAVE NO UNLOCKING DOORS. THEY HAVE TO ALL BE MANUALLY UNLOCKED. BATTERY WAS REPLACED IN CAR AND ON KEY FAB. GAS PEDAL SENSOR AND THROTTLE BODY SENSOR ARE THE TRIGGERED CODES, GM NEEDS TO FIND THE REAL SOLUTION AS THESE DON'T SEEM TO FIX PROBLEM. *TR
NHTSA ODI #10605469
40,000 miles · Jun 22, 2014
SuspensionWheels
TIRE BLOWOUT. DUE TO DEFECTIVE REAR SUSPENSION THAT CAUSED TIRES TO BE MISALIGNED. THE DEFECTIVE SPINDLES CAUSED THE WEIGHT OF THE CAR TO RIDE ON THE VERY INSIDE CORNERS OF THE REAR TIRES. 90% OF THE TIRE WEAR WAS ON 10% OF THE TIRES. THIS CAUSED THE HIDDEN INSIDE ONE INCH OF THE TIRE TO WEAR THROUGH THE TIRE SAFETY BELTS, EXPOS…
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TIRE BLOWOUT. DUE TO DEFECTIVE REAR SUSPENSION THAT CAUSED TIRES TO BE MISALIGNED. THE DEFECTIVE SPINDLES CAUSED THE WEIGHT OF THE CAR TO RIDE ON THE VERY INSIDE CORNERS OF THE REAR TIRES. 90% OF THE TIRE WEAR WAS ON 10% OF THE TIRES. THIS CAUSED THE HIDDEN INSIDE ONE INCH OF THE TIRE TO WEAR THROUGH THE TIRE SAFETY BELTS, EXPOSE THE TIRE THREADS, AND THEN BLOWOUT. BOTH REAR TIRES DID THIS. THE PICTURES ARE STUNNING TO SEE HOW MUCH OF THE TIRE TREAD LOOKS PERFECT AND HOW DEVASTATING THE WEAR WAS TO THE INNER MOST INCH. TO MOST PEOPLE LOOKING AT THE TIRES FROM THE SIDE, THEY LOOKED FINE.NO ONE EXPECTS THE DAMAGE THEY DON'T SEE HIDDEN FROM DAILY VIEW. THE TIRE WEAR IS EXTREMELY ACCELERATED ONCE IT REACHES THE SOFT MATERIAL JUST UNDER THE TREAD. IT CAN GO FROM THIN TREAD TO A HOLE IN THE SAFETY BELT MATERIAL IN 1000 MILES OF WEAR. GM ISSUED TECHNICAL SERVICE BULLETIN IN 2008 ABOUT THIS EXACT SYMPTOM, BUT ONLY CALLED FOR REPAIR OF POLICE MODEL IMPALAS. THEY HAVE NOT CALLED FOR REPAIR OF SIMILAR GENERAL PUBLIC OWNERS MODELS. SO WE DID NOT KNOW UNTIL WE HAD A BLOWOUT. THE DEALER WOULD DO NOTHING BECAUSE IT WAS NOT A POLICE CAR COVERED IN THE TSB. WE PAID FOR 4 NEW TIMES, AND ALIGNMENT. BUT THE PROBLEM STILL EXISTS. THE NEW TIRES ARE WEARING OUT THE SAME. THERE IS LITTLE WINTER TRACTION IN THE REAR BECAUSE OF SUCH SMALL AMOUNT OF TREAD ON THE ROAD. *TR
NHTSA ODI #10605084
32,000 miles · Jun 22, 2014
EnginePower Train
I WAS AT A STOP SIGN, WHEN I WENT TO PULL ONTO THE HIGHWAY, THE TRANSMISSION SLIPPED AND HESITATED! I TOOK IT TO GM DEALER AND WAS TOLD THEY COULD FIND NO PROBLEM WITH IT! IT WOULD ACTUALLY HAVE TO GO BAD BEFORE THEY COULD DO ANYTHING ABOUT IT! NOW I HAVE 68000 MILES ON IT, AND THE PROBLEM HAPPENS DAILY! TWO DAYS AGO, WHEN P…
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I WAS AT A STOP SIGN, WHEN I WENT TO PULL ONTO THE HIGHWAY, THE TRANSMISSION SLIPPED AND HESITATED! I TOOK IT TO GM DEALER AND WAS TOLD THEY COULD FIND NO PROBLEM WITH IT! IT WOULD ACTUALLY HAVE TO GO BAD BEFORE THEY COULD DO ANYTHING ABOUT IT! NOW I HAVE 68000 MILES ON IT, AND THE PROBLEM HAPPENS DAILY! TWO DAYS AGO, WHEN PULLING ON TO THE HIGHWAY, IT HESITATED AGAIN, BUT THIS TIME THERE WAS A SEMI COMING! LUCKILY IT FINALLY TOOK HOLD AND I COULD PROCEED! I SAW ON THE INTERNET, THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE!! WHY, DOESN'T GM FIX IT?? ALSO, I HAVE HAD MY CAR IN FOR ENGINE PROBLEMS, THEY HAVE REMOVED THE ENGINE FROM THE CAR, AND "DECARBONED THE CYLINDER"! NOW ABOUT 30000 MILES LATER IT HAS THE SAME PROBLEM AGAIN! *TR
NHTSA ODI #10605034
60,000 miles · Jun 19, 2014
Electrical SystemLatches/locks/linkages
PICKING UP GRAND CHILDREN AT CURBSIDE FROM SCHOOL THE DOORS FAIL TO UNLOCK CAUSING ME TO GO OUT IN TRAFFIC GET IN THE CAR AND START IT IN ORDER TO ROLL DOWN THE WINDOWS SO THAT THE KIDS CAN UNLOCK THE DOORS MANUALLY THAT IS IF THEY ARE NOT DISTRACTED BY SOMETHING. THIS IS A SAFETY ISSUE BECAUSE YOU NEVER KNOW WHAT A 4, 6 AND 7 Y…
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PICKING UP GRAND CHILDREN AT CURBSIDE FROM SCHOOL THE DOORS FAIL TO UNLOCK CAUSING ME TO GO OUT IN TRAFFIC GET IN THE CAR AND START IT IN ORDER TO ROLL DOWN THE WINDOWS SO THAT THE KIDS CAN UNLOCK THE DOORS MANUALLY THAT IS IF THEY ARE NOT DISTRACTED BY SOMETHING. THIS IS A SAFETY ISSUE BECAUSE YOU NEVER KNOW WHAT A 4, 6 AND 7 YEAR OLD WILL DO. ALSO THE CHILD SAFETY LOCK FEATURE DOESN'T WORK WHEN CAR IS PUT IN DRIVE. *TR
NHTSA ODI #10604638
70,000 miles · Jun 18, 2014
Engine
VEHICLE WAS STOPPED AT STOPLIGHT. DRIVER REACHED DOWN TO PICK UP PAPER HE DROPPED ON THE FLOOR, AND ACCIDENTALLY GOT FINGER CAUGHT IN LANYARD ATTACHED TO KEY RING THAT HAD THE IGNITION KEY IN IT. IGNITION SWITCHED TURNED TO OFF, AND ENGINE QUIT. HAD TO SHIFT TO NEUTRAL TO RESTART ENGINE. *TR
NHTSA ODI #10604300
61,715 miles · Jun 18, 2014
Air BagsStructureCrashInjury
WHILE ENTERING A FREEWAY TRAFFIC SUDDENLY STOPPED AND I CHANGED LANES. AS I CHANGED LANES I WAS UNABLE TO STEER AND ATTEMPTED TO BRAKE. THE CAR SPUN OUT OF CONTROL AND COLLIDED WITH ANOTHER CAR BROADSIDE. THE CAR I HIT HAD ITS AIR BAGS DEPLOY. MINE DID NOT. DAMAGE TO MY CAR WAS ALL FRONT END AND DRIVERS REAR DOOR. NO INJUR…
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WHILE ENTERING A FREEWAY TRAFFIC SUDDENLY STOPPED AND I CHANGED LANES. AS I CHANGED LANES I WAS UNABLE TO STEER AND ATTEMPTED TO BRAKE. THE CAR SPUN OUT OF CONTROL AND COLLIDED WITH ANOTHER CAR BROADSIDE. THE CAR I HIT HAD ITS AIR BAGS DEPLOY. MINE DID NOT. DAMAGE TO MY CAR WAS ALL FRONT END AND DRIVERS REAR DOOR. NO INJURIES EXCEPT BUMPS AND BRUISES. MY CAR HAS NOW BEEN RECALLED FOR THE IGNITION KEY ISSUE BY GM. WAS UNAWARE OF ISSUE BEFORE. *TR
NHTSA ODI #10599063
Mileage unknown · Jun 17, 2014
Electrical SystemLatches/locks/linkages
I TOO AM VERY UPSET WITH THE ISSUE WITH THE DOOR LOCK ISSUE. THE BACK PASSENGER DRIVERS SIDE DOOR DOES NOT UNLOCK WITH THE FOB OR THE DOOR UNLOCK CONTROL. THE ONLY WAY TO PHYSICALLY UNLOCK THE DOOR IS TO RECLINE THE DRIVERS SEAT AND REACH BACK AND UNLOCK THE DOOR MANUALLY. IN THE EVENT OF AN EMERGENCY THIS IS B.S. I HAVE DONE MU…
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I TOO AM VERY UPSET WITH THE ISSUE WITH THE DOOR LOCK ISSUE. THE BACK PASSENGER DRIVERS SIDE DOOR DOES NOT UNLOCK WITH THE FOB OR THE DOOR UNLOCK CONTROL. THE ONLY WAY TO PHYSICALLY UNLOCK THE DOOR IS TO RECLINE THE DRIVERS SEAT AND REACH BACK AND UNLOCK THE DOOR MANUALLY. IN THE EVENT OF AN EMERGENCY THIS IS B.S. I HAVE DONE MUCH RESEARCH ON THE INTERNET ON THIS SUBJECT AND WAS OVERWHELMED BY THE NUMBER OF OTHER PEOPLE WITH THE SAME ISSUE. THIS IS SO DISTURBING! I WISH CHEVROLET WOULD DO THE RIGHT THING AND MAKE IT RIGHT TO ITS CUSTOMERS. *TR
NHTSA ODI #10599010
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗