NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reports28,000 miles · Aug 20, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS MALFUNCTIONED. THE CONTACT MENTIONED THAT HE COULD ONLY LOCK AND UNLOCK THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THE CONTACT WAS UNAWARE OF THE REPAIRS NEEDED TO REMEDY THE FAILURE. THE V…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS MALFUNCTIONED. THE CONTACT MENTIONED THAT HE COULD ONLY LOCK AND UNLOCK THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THE CONTACT WAS UNAWARE OF THE REPAIRS NEEDED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 9/29/14*CN
NHTSA ODI #10626779
48,800 miles · Aug 18, 2014
Steering
I PARKED ON AN INCLINE, A DRIVEWAY AT A RESIDENCE AND WHEN I WAS LEAVING AND TRYING TO START THE CAR THE IGNITION WOULDN'T ENGAGE UNTIL I LIFTED THE KEY AND CENTERED IT. THIS HAS HAPPENED SEVERAL MORE TIMES WHEN I PARK ON ANY KIND OF A INCLINE. DON'T KNOW IF IT'S RELATED TO THE RECALLS GOING ON. I JUST THOUGHT YOU OUT TO BE …
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I PARKED ON AN INCLINE, A DRIVEWAY AT A RESIDENCE AND WHEN I WAS LEAVING AND TRYING TO START THE CAR THE IGNITION WOULDN'T ENGAGE UNTIL I LIFTED THE KEY AND CENTERED IT. THIS HAS HAPPENED SEVERAL MORE TIMES WHEN I PARK ON ANY KIND OF A INCLINE. DON'T KNOW IF IT'S RELATED TO THE RECALLS GOING ON. I JUST THOUGHT YOU OUT TO BE AWARE. I CONTACTED MY DEALER AND THEY SAID I HAD TO WAIT FOR A RECALL TO BRING IT IN FOR NO CHARGE. *TR
NHTSA ODI #10626104
123,700 miles · Aug 15, 2014
VisibilityVisibility/wiper
I'VE HAD MY 2008 IMPALA SINCE MARCH 2014, AND I'VE YET TO HAVE MY REAR DEFROST IN WORKING CONDITION. I FEEL LIKE THIS A CONSTANT COMPLAINT SO THERE SHOULD BE SOMETHING DONE ABOUT THIS WHEN THERE IS OVER 400 COMPLAINTS MADE ABOUT THIS SAME ISSUE. IT IS VERY UNCOMFORTABLE TO NOT BE ABLE TO SEE OUT YOUR REAR WINDOW CAUSE OF FROST A…
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I'VE HAD MY 2008 IMPALA SINCE MARCH 2014, AND I'VE YET TO HAVE MY REAR DEFROST IN WORKING CONDITION. I FEEL LIKE THIS A CONSTANT COMPLAINT SO THERE SHOULD BE SOMETHING DONE ABOUT THIS WHEN THERE IS OVER 400 COMPLAINTS MADE ABOUT THIS SAME ISSUE. IT IS VERY UNCOMFORTABLE TO NOT BE ABLE TO SEE OUT YOUR REAR WINDOW CAUSE OF FROST AND WHEN YOU WIPE IT WITH A CLOTH THAT IS NO HELP NEITHER BECAUSE IT GOES RIGHT BACK TO BEING FOGY. HELP *TR
NHTSA ODI #10622446
125,000 miles · Aug 12, 2014
Electrical SystemEngineSteering
I WAS DRIVING IN THE RAIN ON MY WAY TO WORK ON A HIGHWAY. WITH OUT WARNING MY STEERING LOCKS UP, MY BATTERY LIGHT AND ENGINE LIGHTS TURN ON. ALONG WITH THIS MY CARS TEMP GOES THROUGH THE ROOF. THIS IS HAPPENING AT 65 MPH ITS 3 AM I CAN NO LONGER SEE OR CONTROL MY VEHICLE. THANKS TO MY SKILLED DRIVING I WAS ABLE TO PULL THE CAR …
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I WAS DRIVING IN THE RAIN ON MY WAY TO WORK ON A HIGHWAY. WITH OUT WARNING MY STEERING LOCKS UP, MY BATTERY LIGHT AND ENGINE LIGHTS TURN ON. ALONG WITH THIS MY CARS TEMP GOES THROUGH THE ROOF. THIS IS HAPPENING AT 65 MPH ITS 3 AM I CAN NO LONGER SEE OR CONTROL MY VEHICLE. THANKS TO MY SKILLED DRIVING I WAS ABLE TO PULL THE CAR OVER. I CAN'T FIGURE OUT WHAT IS WRONG WITH MY CAR I'VE HAD A PROFESSIONAL LOOK AT IT HE DOESN'T KNOW WHAT DO OVER THAN REPLACE PARTS AND DO TRIAL AND ERROR. IM LUCKY TO BE ALIVE EVERY TIME I DRIVE IN THE RAIN BUT ITS NOT ME THAT I'M WORRIED ABOUT. I DON'T WANT ANYBODY TO GET HURT OR KILLED DUE TO MY STEERING LOCKING UP. *TR
NHTSA ODI #10621758
99,732 miles · Aug 11, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HEARD AN EXTREMELY LOUD NOISE WHEN THE IGNITION WAS STARTED. THE NOISE LASTED FOR FIVE MINUTES AND OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,732.
NHTSA ODI #10621382
176,000 miles · Aug 11, 2014
Air BagsCrash
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A FLATBED TOW TRUCK AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 176,000.
NHTSA ODI #10621376
58,000 miles · Aug 11, 2014
Electrical SystemLatches/locks/linkages
THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THE…
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THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THEY HAVE ALL LOCKED. THIS IS A SERIOUS SAFETY ISSUE IF YOU HAVE CHILDREN IN THE CAR. IN ADDITION,WHEN YOU PARK THE CAR, YOU HAVE TO MANUALLY MAKER SURE ALL THE DOOR LOCKS ACTUALLY LOCK.WHEN I CONTACTED MY LOCAL DEALER ABOUT THE ISSUE THEY STATED THAT THEY HAD REPAIRED A FEW VEHICLES FOR THE DOOR LOCK FAILURES, BUT THERE WAS NO RECALL. THEY INDICATED THAT THE GREASE USED FOR THE LOCKS MELTED AND LEAKED INTO THE LOCK SOLENOID CAUSING THE FAILURES. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND MANY PEOPLE WHO OWN THE 2008/2009 CHEVY IMPALA AND MALIBU ARE COMPLAINING ABOUT THE SAME ISSUE. *TR
NHTSA ODI #10621362
40,000 miles · Aug 9, 2014
Electrical SystemEquipment Adaptive/mobilityLatches/locks/linkages
THE BACK DOORS AND THE FRONT PASSENGER DOOR WILL ONLY LOCK AND UNLOCK MANUALLY. *TR
NHTSA ODI #10621175
36,000 miles · Aug 6, 2014
TiresWheels
THIS CAR IS SO DANGEROUS DUE TO INCREDIBLE WEAR ON THE TREAD ON NEARLY NEW TIRES. ALL 4 TIRES ARE VERY WORN WHEN THE TIRES HAVE ONLY 10,0000 MILES ON THEM. WE ARE SLIPPING AND SLIDING ON WET ROADS. EVEN THOUGH WE HAVE HAD THE CAR ALIGNED -- THERE IS SOMETHING WRONG WITH THIS CAR!!!! *TR
NHTSA ODI #10619457
67,000 miles · Aug 6, 2014
Seat Belts
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BECAME JAMMED AND BECAME LOCKED. THE CONTACT WAS UNABLE TO USE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI #10619203
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗