NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
117 reportsClear category filter48,000 miles · Mar 23, 2012
SuspensionWheelsCrash
I PURCHASED A 2008 IMPALA ON JANUARY 14, 2012 AND THE INNER TIRES ON THE REAR WERE WORN ALMOST TO THE METAL CORD. I SLID OFF THE ROAD ON FEBRUARY 26, 2012. WHEN I TOOK THE CAR TO THE REPAIR SHOP THE FRONT LEFT WHEEL BEARING WAS LOOSE AND ALSO THE OUTER TIRE ROD ON THE FRONT LEFT WAS ALSO LOOSE. THE AUTO REPAIR SPECIALIST INFORME…
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I PURCHASED A 2008 IMPALA ON JANUARY 14, 2012 AND THE INNER TIRES ON THE REAR WERE WORN ALMOST TO THE METAL CORD. I SLID OFF THE ROAD ON FEBRUARY 26, 2012. WHEN I TOOK THE CAR TO THE REPAIR SHOP THE FRONT LEFT WHEEL BEARING WAS LOOSE AND ALSO THE OUTER TIRE ROD ON THE FRONT LEFT WAS ALSO LOOSE. THE AUTO REPAIR SPECIALIST INFORMED ME THAT THE SUSPENSION ON THE IMPALA IS A COMMON CONCERN. I WAS ALSO INFORMED THAT GM RECALLED THE 2008 IMPALA BUT ONLY THE POLICE CARS. *TR
NHTSA ODI #10452803
50,000 miles · Feb 23, 2012
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE CONTROL WHEN DRIVING OVER LIGHT SNOW. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF HE WERE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION SYSTEM NEEDED TO HAVE A CA…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE CONTROL WHEN DRIVING OVER LIGHT SNOW. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF HE WERE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION SYSTEM NEEDED TO HAVE A CAMBER KIT INSTALLED TO ASSIST WITH TRACTION CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10449049
27,533 miles · Feb 10, 2012
Suspension
MILEAGE ON CAR 27,533 TIRES RATED 40,000 WE ROTATE TIRES EVERY 6,000 TO 9,000 MILES. HAD NAIL IN TIRE, WENT TO GM GARAGE TO GET REPAIRED. WE WERE TOLD AND THEN SHOWN THAT THE REAR TIRES WERE WORN SO BAD ON THE INSIDE THEY WERE JUNK. THE FRONT TIRES WERE ALMOST AS BAD. THE DEALER SERVICE ADVISOR SAID YOU MAY USE ONE FOR …
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MILEAGE ON CAR 27,533 TIRES RATED 40,000 WE ROTATE TIRES EVERY 6,000 TO 9,000 MILES. HAD NAIL IN TIRE, WENT TO GM GARAGE TO GET REPAIRED. WE WERE TOLD AND THEN SHOWN THAT THE REAR TIRES WERE WORN SO BAD ON THE INSIDE THEY WERE JUNK. THE FRONT TIRES WERE ALMOST AS BAD. THE DEALER SERVICE ADVISOR SAID YOU MAY USE ONE FOR A SPARE BUT SHOULDN'T PUT THEM ON THE CAR FOR REGULAR USE. THEY ALSO INSTALLED REAR CAMBER BOLTS IN ORDER TO PERFORM AN ALIGNMENT ON THE REAR WHEELS. ACCORDING TO A GM BULLETIN NO. 08032A DATED JULY 2008 THAT THE INSTALLATION OF NEW REAR WHEEL SPINDLE RODS TO CORRECT THE WEAR PROBLEM WAS NECESSARY. THIS BULLETIN HAS BEEN UPGRADED TO INCLUDE NON-POLICE VEHICLES. I SHOWED THE SERVICE ADVISOR THE BULLETIN AND HE CONFIRMED IT WAS UPGRADED TO INCLUDE NON-POLICE VEHICLES. I AM WORRIED THAT THEIR REPAIR WON'T COMPLETELY CORRECT THE PROBLEM. I CAN'T BELIEVE THAT THERE WASN'T AN ADJUSTMENT FOR THE REAR WHEELS. WHICH LEADS ME TO BELIEVE THAT THE REAR TIRES WERE NEVER ALIGNED PROPERLY. WE RECEIVE CREDIT FOR THE TWO REAR TIRES BUT NOTHING FOR THE FRONT TIRES. GM KNEW ABOUT THIS PROBLEM IN JULY 2008. I CONSIDER THIS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. GM'S RESPONSE TO THIS PROBLEM IS UNACCEPTABLE. *TR
NHTSA ODI #10447431
40,000 miles · Jan 26, 2012
Electrical SystemLatches/locks/linkagesSteering
I AM GETTING MY FOURTH SET OF TIRES ON MY 2008 IMPALA, WITH 70,000 MILES I HAVE BEEN TOLD EVERYTHING FROM NOT ROTATING MY TIRE WHICH I DO EVERY 6,000 MILES TO ALIGNMENT WHICH HAS BEEN DONE THREE TIMES, , I ALSO HAVE NO POWER STEERING RANDOMLY AT LOW SPEEDS, ALSO REAR DOOR LOCKS DON'T WORK ANY MORE, ALSO WHEN I STEP ON THE GAS TH…
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I AM GETTING MY FOURTH SET OF TIRES ON MY 2008 IMPALA, WITH 70,000 MILES I HAVE BEEN TOLD EVERYTHING FROM NOT ROTATING MY TIRE WHICH I DO EVERY 6,000 MILES TO ALIGNMENT WHICH HAS BEEN DONE THREE TIMES, , I ALSO HAVE NO POWER STEERING RANDOMLY AT LOW SPEEDS, ALSO REAR DOOR LOCKS DON'T WORK ANY MORE, ALSO WHEN I STEP ON THE GAS THE TRACTION CONTROL LIGHT COMES ON AND I CAN'T GO FORWARD AND THEN IT ALL OF A SUDDEN WILL MOVE, THAT'S ON DRY PAVEMENT. *TR
NHTSA ODI #10445467
30,000 miles · Jan 16, 2012
Suspension
REAR WHEEL SPINDLES CAUSE REAR TIRES TO WEAR INSIDE OF TIRE PREMATURELY. *TR
NHTSA ODI #10443920
17,000 miles · Jan 11, 2012
SuspensionTiresWheels
IN LESS THAN 30,000 MILES, I'VE HAD TO HAVE WHEEL ALIGNMENTS EACH TIME I WAS FORCE TO REPLACE 2 SETS OF REARS TIRES ON MY 2008 IMPALA DUE TO EXCESSIVE WEAR. BEFORE HAVING TO REPLACE THE FIRST SET OF TIRE, I HAD THE CAR INTO THE DEALERSHIP TWICE FOR CAR VIBRATION AT SPEEDS OF 50 TO 65 MPH. I WAS TOLD THE FIRST TIME THAT ALL THE W…
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IN LESS THAN 30,000 MILES, I'VE HAD TO HAVE WHEEL ALIGNMENTS EACH TIME I WAS FORCE TO REPLACE 2 SETS OF REARS TIRES ON MY 2008 IMPALA DUE TO EXCESSIVE WEAR. BEFORE HAVING TO REPLACE THE FIRST SET OF TIRE, I HAD THE CAR INTO THE DEALERSHIP TWICE FOR CAR VIBRATION AT SPEEDS OF 50 TO 65 MPH. I WAS TOLD THE FIRST TIME THAT ALL THE WHEELS HAD TO BE RE-BALANCED WHICH DID NOT MAKE SINCE TO ME. THE SECOND TIME I WAS TOLD THAT NOTHING WAS FOUND. THEN THE FIRST TIRE FAILURE AND FORTUNATELY ONLY AT 35 MPH. THIS FIRST FAILURE WAS AT APPROX. 15,000 MILES. ONE TIRE, BUT BOTH WERE WORN ENONGH THAT THE DEALER SHOULD HAVE FOREWARN ME BEFORE I LEFT THE DEALERSHIP. THE SECOND SET OF THE ORIGINAL TIRES MOVED TO THE REAR, WORE-OUT AT APPROX. 28,000 MILES. I HAVE NEVER IN MY 47 YEARS OF DRIVING HAD TIRES AND MULITPLE ALIGNMENTS AS I'VE HAD ON THIS CAR. *TR
NHTSA ODI #10443431
24,000 miles · Dec 20, 2011
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED NUMEROUS TIMES WITHIN THE LAST TWO YEARS. THE DEALER REPLACED THE FRONT WHEEL BARRING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED NUMEROUS TIMES WITHIN THE LAST TWO YEARS. THE DEALER REPLACED THE FRONT WHEEL BARRING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 44,000.
NHTSA ODI #10440628
73,500 miles · Nov 21, 2011
SteeringSuspensionWheels
PREMATURE TIRE WEAR ATTRIBUTED TO FAULTY RODS IN THE REAR SUSPENSION LINKAGE SUSPENSION DEFECT. *TR
NHTSA ODI #10436528
Mileage unknown · Nov 17, 2011
Suspension
NEW TIRES INSTALLED JANUARY 2011 WITH PROPER ROTATION EVERY 6000-7500 MILES. INSIDE TREAD OF REAR TIRES ARE PREMATURELY WEARING. I DRIVE MOSTLY HIGHWAY MILES TO AND FROM WORK, ABOUT 150 MILES A DAY ROUND TRIP. I HAVE TO HAVE NEW TIRES INSTALLED AGAIN TODAY AS INSIDE TREAD IS WEARING AND BELTS ARE STARTING TO SHOW. I HAVE SEEN M…
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NEW TIRES INSTALLED JANUARY 2011 WITH PROPER ROTATION EVERY 6000-7500 MILES. INSIDE TREAD OF REAR TIRES ARE PREMATURELY WEARING. I DRIVE MOSTLY HIGHWAY MILES TO AND FROM WORK, ABOUT 150 MILES A DAY ROUND TRIP. I HAVE TO HAVE NEW TIRES INSTALLED AGAIN TODAY AS INSIDE TREAD IS WEARING AND BELTS ARE STARTING TO SHOW. I HAVE SEEN MANY CONSUMER REPORTS AND CLAIMS REGARDING THE REAR SPINDLES AS BEING BAD. I WAS NOT ABLE TO LOCATE ANY RECALLS ON THIS MATTER BUT KEPT LOCATING THE CLASS ACTION LAWSUIT FOR THE REAR SPINDLES OF THE IMPALA I CANNOT AFFORD TO HAVE TO PUT NEW TIRES ON THE CAR EVERY YEAR LET ALONE 2 OR MORE TIMES A YEAR. AFTER LOOKING INTO THE REPAIR COST OF REPLACING THE REAR SPINDLES IS PRETTY EXPENSIVE, ESPECIALLY FOR THE CONSUMER TO TAKE ON WHEN IT APPEARS GM SHOULD RECALL FOR THE CARS FOR THE FIX AS THEY DID FOR THE POLICE DEPARTMENTS. *TR
NHTSA ODI #10436226
Mileage unknown · Oct 27, 2011
Suspension
WHEN THE TIRES NEEDED REPLACING ON THE CAR, I SPENT $1100.00 ON A SET OF PREMIUM TIRES, AFTER 10,000 MILES I NOTICED A ROARING SOUND FROM THE TIRES. I TOOK THE CAR TO THE TIRE DEALER. HE SAID THE PROBLEM WAS WITH THE ALIGNMENT OF THE VEHICLE, CAUSING THE TIRES TO WEAR UNEVEN, I HAD THE TIRES ROTATED EVERY 5,000 MILES, I TOOK THE…
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WHEN THE TIRES NEEDED REPLACING ON THE CAR, I SPENT $1100.00 ON A SET OF PREMIUM TIRES, AFTER 10,000 MILES I NOTICED A ROARING SOUND FROM THE TIRES. I TOOK THE CAR TO THE TIRE DEALER. HE SAID THE PROBLEM WAS WITH THE ALIGNMENT OF THE VEHICLE, CAUSING THE TIRES TO WEAR UNEVEN, I HAD THE TIRES ROTATED EVERY 5,000 MILES, I TOOK THE CAR STRAIGHT TO MY CHEVY. DEALER. I WAS TOLD THE STRUTS WOULD HAVE TO BE GROUND OFF AND THE CAR REALIGNED AND THE COST WOULD BE MINE. I WORRY ABOUT THIS KIND OF REPAIR WHEN YOU ALTER THE PART BY MIS-SHAPING THE PART. THE COST TO ME WAS $197.00 AFTER HEARING ABOUT OTHER OWNERS WITH THE PROBLEM. I WORRY ABOUT TAKING ROAD TRIPS WITH MY VEHICLE. I THINK THAT GM SHOULD BE HELD LIABLE AND THE PROPER FIX DONE TO THE VEHICLES FOR THE SAFETY OF THE CAR OWNERS. I LIKE THE CAR FINE, EXCEPT FOR THE WORRY OF OUR SAFETY WHILE ON THE ROAD.
NHTSA ODI #10433428
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗