NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
117 reportsClear category filter80,000 miles · Feb 21, 2013
EngineSuspensionWheels
EXCESSIVE WEAR ON MY REAR TIRES. I HAVE BEEN TOLD THAT THE SUSPENSION IS FAULTY AND THAT EXCESSIVE REPAIR WORK HAD TO BE DONE TO REMEDY THIS. I HAD TO CALL AAA ON ONE OCCASSION BECAUSE ONE OF MY REAR TIRES BLEW OUT BECAUSE OF THIS PROBLEM. NO INJURIES AND I WAS LUCKY THAT I WAS DRIVING IN THE CITY WHEN THIS HAPPENED. ON THE HIG…
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EXCESSIVE WEAR ON MY REAR TIRES. I HAVE BEEN TOLD THAT THE SUSPENSION IS FAULTY AND THAT EXCESSIVE REPAIR WORK HAD TO BE DONE TO REMEDY THIS. I HAD TO CALL AAA ON ONE OCCASSION BECAUSE ONE OF MY REAR TIRES BLEW OUT BECAUSE OF THIS PROBLEM. NO INJURIES AND I WAS LUCKY THAT I WAS DRIVING IN THE CITY WHEN THIS HAPPENED. ON THE HIGHWAY, I COULD HAVE CAUSE GREAT DAMAGE TO MYSELF AND POSSIBLY TO OTHERS AROUND ME. MY CAR BURNS THRU OIL SO SUPER FAST. IT BURNS A QUART OF OIL APPROXIMATELY EVERY 750 MILES. *TR
NHTSA ODI #10499601
33,300 miles · Feb 2, 2013
SuspensionWheels
PREMATURE TIRES WEAR ON THE INSIDE TREAD OF THE REAR WHEELS. THIS IS CAUSING STEERING ISSUES AT HIGH SPEED. NOT NOTICEABLE UNTIL REAR TIRES ARE ROTATED TO FRONT, THEN THERE IS A SHAKE. THERE IS A PENDING LAWSUIT FOR THIS OCCURRENCE ON THE 07 AND 08 IMPALAS. APPARENTLY THE REAR SPINDLES ARE TO BLAME DUE TO POOR DESIGN. *TR
NHTSA ODI #10496210
Mileage unknown · Feb 2, 2013
Electrical SystemLatches/locks/linkagesSuspension
WE ARE GETTING READY TO HAVE TO REPLACE OUR THIRD SET OF TIRES. WE BOUGHT OUR IMPALA NEW AND REPLACED OUR FIRST SET OF TIRES AT FEB. 2010 (38,000 MILES). REPLACED AGAIN AT 54,000 MILES DEC. 2011. REPLACED AGAIN AT 65,000 NOV. OF 2012 AND IT IS IN NEED OT NEW REAR TIRES AGAIN AT 72,000. CAR SHAKES AND BACK END SLIDES IN BAD W…
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WE ARE GETTING READY TO HAVE TO REPLACE OUR THIRD SET OF TIRES. WE BOUGHT OUR IMPALA NEW AND REPLACED OUR FIRST SET OF TIRES AT FEB. 2010 (38,000 MILES). REPLACED AGAIN AT 54,000 MILES DEC. 2011. REPLACED AGAIN AT 65,000 NOV. OF 2012 AND IT IS IN NEED OT NEW REAR TIRES AGAIN AT 72,000. CAR SHAKES AND BACK END SLIDES IN BAD WEATHER. SERVICE DEPARTMENT STATES THAT IT NEEDS A CAMBOR KIT. RESEARCH HAS SHOWN THAT CHEVROLET PRODUCED A FAULTY SUSPENSION ROD AND RECALLED "POLICE OWNED" VEHICLES BUT NOT CONSUMER VEHICLES. DO NOT FEEL SAFE IN VEHICLE OR ALLOWING MY 16 YEAR OLD TO DRIVE IT. MY CAR IS ALIGNED AND TIRES ROTATED AND SERVICED FREQUENTLY! TIRES WEAR DOWN TO METAL STICKING OUT OF TIRES AND INNER WEAR IS INCREDIBLE. LEFT TIRE BEHIND THE DRIVER IS THE QUICKEST TO HAVE PROBLEMS AND BEGIN TO CAUSE CAR TO SHAKE. SECONDLY, REAR DOOR AUTOMATIC DOOR LOCKS QUITE WORKING AFTER 2 YEARS OF OWNING CAR. HOW DO I BECOME PART OF THE CLASS ACTION LAW SUIT. *TR
NHTSA ODI #10496162
19,806 miles · Dec 31, 2012
Suspension
VEHICLES REAR END FELT VERY LOOSE AS IF DIDN'T HAVE CONTROL OF THE CAR. TOOK TO DEALERSHIP WHERE PURCHASED. REAR TIRES HAD EXCESSIVE WEAR ON INNER EDGE. INSPECTED SUSPENSION AND FOUND ALIGNMENT OUT OF GM SPECS. PERFORMED WHEEL ALIGNMENT AND NEW TIRES PUT ON. THE VEHICLE NOW HAS 60,000 MILES AND IS DOING THE SAME THING AGAIN. …
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VEHICLES REAR END FELT VERY LOOSE AS IF DIDN'T HAVE CONTROL OF THE CAR. TOOK TO DEALERSHIP WHERE PURCHASED. REAR TIRES HAD EXCESSIVE WEAR ON INNER EDGE. INSPECTED SUSPENSION AND FOUND ALIGNMENT OUT OF GM SPECS. PERFORMED WHEEL ALIGNMENT AND NEW TIRES PUT ON. THE VEHICLE NOW HAS 60,000 MILES AND IS DOING THE SAME THING AGAIN. REAR END IS WOBBLY AND TIRES ARE WORN.(DEC.2012). *TR
NHTSA ODI #10490554
52,000 miles · Dec 18, 2012
SuspensionWheels
WE PURCHASED THE CAR NEW FROM GRAND PRIZE CHEVROLET. AT ABOUT 8000 MILES I NOTICED UNEVEN WEAR ON THE FRONT TIRES AND CALLED THE DEALER. I WAS TOLD THAT THE WARRANTY ONLY COVERED WHEEL ALIGNMENT FOR THE FIRST 6000 MILES. ACCORDINGLY, I TOOK THE CAR TO TIRE KINGDOM, A TIRE DEALER, AND HAD THE CAR ALIGNED. AT 20,000 MILES I AGAIN …
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WE PURCHASED THE CAR NEW FROM GRAND PRIZE CHEVROLET. AT ABOUT 8000 MILES I NOTICED UNEVEN WEAR ON THE FRONT TIRES AND CALLED THE DEALER. I WAS TOLD THAT THE WARRANTY ONLY COVERED WHEEL ALIGNMENT FOR THE FIRST 6000 MILES. ACCORDINGLY, I TOOK THE CAR TO TIRE KINGDOM, A TIRE DEALER, AND HAD THE CAR ALIGNED. AT 20,000 MILES I AGAIN NOTICED UNEVEN WEAR IN THE TIRES AND TOOK THE CAR BACK TO TIRE KINGDOM. THEY ALIGNED IT AGAIN AND SAID IT WAS OK. IT WASN'T. AT ABOUT 35,000 MILES IT WAS ALIGNED AGAIN BY TIRE KINGDOM AND I PUT IN NEW TIRES. THE STORE MANAGER, [XXX] TOLD ME HE HAD DONE THE ALIGNMENT HIMSELF AND THAT ALL WAS WITHIN SPECS. AT 52000 MILES ONE OF THE TIRES FAILED. IT WAS ALL WORN ON THE INSIDE EDGE WHERE I HAD NOT NOTICED THE UNEVEN WEAR. I THEN TOOK THE VEHICLE TO MAROONE CHEVROLET WHO TOLD ME THEY COULD NOT ALIGN THE CAR WITHOUT THE INSTALLATION OF WHAT THEY CALL A "CAMBER KIT" BECAUSE MY 2008 IMPALA HAD NO OTHER WAY OF HAVING THE CAMBER ADJUSTED. IN SUMMARY: MY 2008 IMPALA WAS MISALIGNED WHEN I PURCHASED IT AND 52000 MILES LATER IS STILL MISALIGNED BECAUSE THE MANUFACTURER FAILED TO INCLUDE CAMBER ADJUSTMENT IN THE DESIGN. NEITHER THE MANUFACTURER OR THE DEALER ACCEPTS RESPONSIBILITY FOR THIS DEFECT, HAVE NOT ISSUED A RECALL AND WILL NOT FIX THE PROBLEM UNLESS WE PAY THEIR BLACKMAIL. HOWEVER, ACCORDING TO REPORTS ON THE INTERNET, A RECALL FOR THIS VERY SAME PROBLEM WAS ISSUED BY THE MANUFACTURER FOR POLICE VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10489168
18,000 miles · Oct 24, 2012
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT OVER THE COURSE OF TWO YEARS HE HAD TO REALIGN THE REAR OF THE VEHICLE THREE TIMES. THE DEALER TOLD HIM THAT IT WAS NORMAL FOR THE PARTICULAR MODEL VEHICLE. THE FAILURE WAS SO SEVERE THAT THE TIRES CONSTANTLY BECAME WORN PREMATURELY. THE MANUFACTURER WAS NOTIF…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT OVER THE COURSE OF TWO YEARS HE HAD TO REALIGN THE REAR OF THE VEHICLE THREE TIMES. THE DEALER TOLD HIM THAT IT WAS NORMAL FOR THE PARTICULAR MODEL VEHICLE. THE FAILURE WAS SO SEVERE THAT THE TIRES CONSTANTLY BECAME WORN PREMATURELY. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 50,000. ....UPDATED 12/20/12 *BF THE CONSUMER STATED ONE SET OF TIRES THAT WERE REPLACED BECAUSE OF FAULTY ALIGNMENT WERE NEW AND HAD ONLY 7,00 MILES ON THEM. UPDATED 12/28/2012 *JS
NHTSA ODI #10482071
Mileage unknown · Aug 9, 2012
Suspension
2008 CHEVROLET IMPALA. CONSUMER STATES REAR WHEEL BEARINGS/ SPINDLES FAILED PREMATURELY *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES ON HIS VEHICLE IN NOVEMBER 2011, DUE TO THE PREMATURE FAILURE. *JB
NHTSA ODI #10469884
80,000 miles · Aug 7, 2012
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR TIRES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR TIRES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10469580
50,000 miles · May 29, 2012
Suspension
TIRES STARTED WEARING ON THE INSIDE EDGE AND NO OTHER PLACE WAS TOLD WE NEEDED NEW TIRES ALSO A 4 WHEEL ALIGNMENT WE REPLACED TIRES ON THE FRONT AND MOVED OLD TIRES TO THE REAR. LOOKING AT THE REAR OF THE CAR YOU CAN ACTUALLY SEE THE TIRES LEANING IN AT THE TOP AND TIRES HAVE STARTED TO SHOW WEAR IN LESS 1,000 MILES ALL THE RE…
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TIRES STARTED WEARING ON THE INSIDE EDGE AND NO OTHER PLACE WAS TOLD WE NEEDED NEW TIRES ALSO A 4 WHEEL ALIGNMENT WE REPLACED TIRES ON THE FRONT AND MOVED OLD TIRES TO THE REAR. LOOKING AT THE REAR OF THE CAR YOU CAN ACTUALLY SEE THE TIRES LEANING IN AT THE TOP AND TIRES HAVE STARTED TO SHOW WEAR IN LESS 1,000 MILES ALL THE RESEARCH I HAVE DONE SAYS THIS IS A COMMON PROBLEM GM WILL NOT DO ANYTHING AND WILL NOT ADMIT THAT THERE IS A PROBLEM I HAVE PUT 1 SET OF TIRES AND NOT THE CHEAP KIND GM USED PLUS THE LAST TIME I JUST REPLACED THE FRONT TIRES AND PUT THE OLDER ONES ON THE REAR AND HAVE HAD CAR ALIGNED 3 TIMES. *TR
NHTSA ODI #10459984
30,000 miles · Apr 5, 2012
Suspension
CAR BEGAN TO DRIVE DIFFERENT SO THOUGHT I NEEDED AN ALIGNMENT. TOOK THE CAR TO THE DEALER I BOUGHT IT FROM ONLY TO BE TOLD I NEEDED NEW TIRES. AT 30000 MILES I THOUGHT THIS WAS ABSURD. A MONTH LATER LATER I HAD A FLAT TIRE IN THE REAR ONLY TO SEE THAT THE TIRE HAD WIRES STICKING OUT OF THE TIRE WITH A HOLE ALMOST COMPLETELY THR…
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CAR BEGAN TO DRIVE DIFFERENT SO THOUGHT I NEEDED AN ALIGNMENT. TOOK THE CAR TO THE DEALER I BOUGHT IT FROM ONLY TO BE TOLD I NEEDED NEW TIRES. AT 30000 MILES I THOUGHT THIS WAS ABSURD. A MONTH LATER LATER I HAD A FLAT TIRE IN THE REAR ONLY TO SEE THAT THE TIRE HAD WIRES STICKING OUT OF THE TIRE WITH A HOLE ALMOST COMPLETELY THROUGH THE TIRE. HAD TO SPEND MONEY FOR ALL NEW TIRES AND THEY ARE ALREADY STARTING TO SHOW PROBLEMS AFTER JUST A FEW THOUSAND MILES. I AM SINGLE, RETIRED AND LIVE PAYCHECK TO PAYCHECK. I'M NOT A FAT CAT FROM GENERAL MOTORS WHO CAN'T SEEM TO MAKE A DECISION THAT YES, THERE IS A PROBLEM WITH THIS MODEL AND YEAR CHEVY. WHEN PEOPLE START DYING BECAUSE OF THIS PROBLEM, POSSIBLY THEN YOU WILL DECIDE TO DO SOMETHING ABOUT THIS. *TR
NHTSA ODI #10454223
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.