NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
117 reportsClear category filter170,000 miles · Oct 27, 2017
Air BagsSeat BeltsSuspensionCrash
I AM INFORMING YOU OF SOME VERY SERIOUS CONCERNS IN REGARDS TO PARTS OF THE 07 AND 08 CHEVY IMPALA THAT HAVE FAILED CAUSING ACCIDENTS AS WELL AS INJURY AND GRAVE POTENTIAL FOR FATALITIES.AIRBAGS NOT DEPLOYING, SEAT BELTS NOT LOCKING ON IMPACT FIRST AND FOREMOST I HAVE REQUESTED COPIES OF THE PAPERWORK THAT WAS SUBMITTED TO THE…
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I AM INFORMING YOU OF SOME VERY SERIOUS CONCERNS IN REGARDS TO PARTS OF THE 07 AND 08 CHEVY IMPALA THAT HAVE FAILED CAUSING ACCIDENTS AS WELL AS INJURY AND GRAVE POTENTIAL FOR FATALITIES.AIRBAGS NOT DEPLOYING, SEAT BELTS NOT LOCKING ON IMPACT FIRST AND FOREMOST I HAVE REQUESTED COPIES OF THE PAPERWORK THAT WAS SUBMITTED TO THE COURTS IN SOMERSET WI. THIS SHOWED EXACTLY WHAT TOOK PLACE CAUSEING AN ACCIDENT THAT WAS CONSIDERED NEGLIGENT DUE TO MEDICATIONS I WAS ON AND MY DISABILITY. THE MECHANIC GAVE ME THIS REPORT ALONG WITH INFO STATING THAT THIS WAS A HUGE PROBLEM IN FLEET POLICE VEHICALS. THE INFO STATED THAT THE POLICE VEHICALS WERE FIXED AND CHECKED HOWEVER THIS PART HAS NO RECALL OR REVISION TO CORRECT THE SAFETY ISSUES THAT WE CAN FIND. MY VEHICAL DOES HAVE HIGH MILLAGE HOWEVER IT HAS BEEN VERY WELL TAKEN CARE OF THANKS TO ERICKSON OIL AND MECHANIC FRIENDS. THIS PART SNAPPING AFTER CRACKING ESILY RESULTED IN COMPLETE LOSS OF CONTROL AS WELL AS THE CAR LOCKING UP AND BECOMING IMPOSSIBLE TO STEER AND STOP. IT IS DISTURBING THAT THESE PARTS WERE NOT CORRECTED FROM A MANUFACTERING ASPECT (THIS WAS LOOKED AT BY A MACHINEST, AS WELL AS AN ENGINEER AND BY THE QAULITY/DIMESIONS/STRUCTURE THIS PART EASILY LOOKED DEFECTIVE) THE VISUAL AS WELL AS SKILLED APROACH TO PROBLEM SOLVING DROVE US TO LOOK UP RECALLS PRIOR TO BUYING A NEW PART. WE COULD NOT FIND ANY. JUST INFO THAT THIS EXACT MAKE AND MODEL WERE PURCHASED AS FLEET VEHICALS IN 07 AND 08. PROBLEMS WITH MANY OF THESE CARS RESULTED IN PULLING ALL OF THE FLEET/GOVNT PATROL CARS IN TO BE FIXED/INVESTIGATED. HOWEVER WE HAVE BEEN UNABLE TO FIND A RECALL OR WARNING THAT SHOULD HAVE ALSO BEEN ISSUED TO THE PUBLIC. I AM CURRENTLY LOOKING INTO HELP TO INVESTIGATE AND HELP GET THIS LOOKED AT AS IT CAUSED AN ACCIDENT AS WELL AS BEING UNSTABLE AND FAULTY IN ANOTHER MINOR IMPACT ACCIDENT POTENTIAALY INCREASING FATALITY/INJURIES.
NHTSA ODI #11040654
75,000 miles · Oct 25, 2017
StructureSuspensionWheelsCrashInjury
WHILE IN MOTION, CAR WAS INVOLVED IN CRASH, HIT A CONCRETE BARRIER AND A FENCE AND AIRBAG DID NOT DEPLOY, DRIVER SUSTAINED A CONCUSSION. HE WAS WEARING A SEAT BELT
NHTSA ODI #11039657
125,000 miles · Sep 7, 2017
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SOME OTHER WORK DONE WHEN IT WAS DISCOVERED THAT THE FRONT DRIVER AND PASSENGER CONTROL ARMS WERE FRACTURED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT ATTEM…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SOME OTHER WORK DONE WHEN IT WAS DISCOVERED THAT THE FRONT DRIVER AND PASSENGER CONTROL ARMS WERE FRACTURED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER; HOWEVER, THE AUTOMATED SYSTEM CONTINUED TO DISCONNECT HER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION) DUE TO THE FACT THAT IT WAS NOT A POLICE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ODI #11022063
42,000 miles · Apr 23, 2015
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR TIRES HAD TO BE REPLACED EVERY THREE TO FOUR MONTHS DUE TO THE INSIDE OF THE TREAD WEARING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE REAR AXLE SPINDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANU…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR TIRES HAD TO BE REPLACED EVERY THREE TO FOUR MONTHS DUE TO THE INSIDE OF THE TREAD WEARING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE REAR AXLE SPINDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
NHTSA ODI #10712365
Mileage unknown · Apr 16, 2015
SteeringSuspensionTires
SUBJECT: 2008 CHEVROLET IMPALA REAR TIRE WEAR. CASE # [XXX]VIN # IS [XXX] WE ARE HAVING A PROBLEM WITH OUR 2008 CHEVROLET IMPALA. OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES …
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SUBJECT: 2008 CHEVROLET IMPALA REAR TIRE WEAR. CASE # [XXX]VIN # IS [XXX] WE ARE HAVING A PROBLEM WITH OUR 2008 CHEVROLET IMPALA. OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING, THE FRONT TIRES WERE STILL GOOD. ONLY ONE HALF OF THE WARRANTY HAD BEEN USED. THE TIRES WERE MICHELIN X-RADIAL DT MICH PASSENGER S/T P225/60R16 BW MSPN 17457 TIRES WITH AN 80,000 MILE WARRANTY. WE ENDED UP BUYING FOUR NEW MICHELIN TIRES FOR AROUND $600.00. THE COSTCO GUY THOUGHT THAT SOMETHING MUST BE WRONG WITH THE CAR. AFTER I GOT HOME I CHECKED ON THE INTERNET AS TO WHAT COULD CAUSE THIS PROBLEM AND FOUND OUT THAT THERE WAS A PROBLEM WITH THE 2007 AND 2008 CHEVROLET IMPALA'S. THERE HAD BEEN A SERVICE BULLETIN #08032A SENT OUT IN 2011 TO REPLACE THE SPINDLE RODS ON ALL THE 2007 AND 2008 IMPALA'S THAT WERE SOLD AS POLICE CARS TO FIX THIS PROBLEM THAT THEY WERE HAVING WITH REAR TIRE WEAR. I WOULD LIKE TO SEE THAT SERVICE BULLETIN EXTENDED ALL THE OTHER 2007 AND 2008 CHEVROLET IMPALA'S. THE PART NUMBER FOR THE SPINDLE ROD IS THE SAME ON ALL 2008 IMPALAS, POLICE OR NON POLICE. THIS IS A MAJOR SAFETY PROBLEM AND PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT FIXED, YOU JUST DON'T EXPECT THE TIRES TO WEAR OUT SO FAST. WE HAD JUST FINISHED A TRIP WERE WE DROVE FREEWAY SPEEDS UP TO 75 MILES AN HOUR. AFTER SEEING OUR TIRES I DON'T KNOW HOW WE KEEP FROM HAVING A BLOW OUT ON THE BACK TIRES. I THINK THAT LOTS OF ACCIDENTS HAVE HAPPENED WITH THESE 2007 AND 2008 CHEVY IMPALAS WITH TIRES BLOWING OUT BECAUSE REAR TIRE WEAR BECAUSE THE SPINDLE BOLTS ARE ENGINEERED WRONG AND EVERY ONE THINKS ITS THE TIRES FAULT.. GM NEEDS TO FIX THIS PROBLEM AND REPLACE THE FOUR SPINDLE BOLTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10705993
103,084 miles · Apr 11, 2015
Electronic Stability Control (esc)SuspensionWheels
CASE # [XXX] OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING. . THERE HAD BEEN A SERVICE BULLETIN SENT OUT IN 2011 TO REPLACE THE SPINDLE RO…
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CASE # [XXX] OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING. . THERE HAD BEEN A SERVICE BULLETIN SENT OUT IN 2011 TO REPLACE THE SPINDLE RODS ON ALL THE 2007 AND 2008 IMPALA'S THAT WERE SOLD AS POLICE CARS TO FIX THIS PROBLEM THAT THEY WERE HAVING WITH REAR TIRE WEAR. I WOULD LIKE TO SEE THAT SERVICE BULLETIN EXTENDED ALL THE OTHER 2007 AND 2008 CHEVROLET IMPALA'S. THIS IS A MAJOR SAFETY PROBLEM AND PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT FIXED YOU JUST DON'T EXPECT THE TIRES TO WEAR OUT SO FAST. WE HAD JUST FINISHED A TRIP WERE WE DROVE FREEWAY SPEEDS UP TO 75 MILES AN HOUR. AFTER SEEING OUR TIRES I DON'T KNOW HOW WE KEEP FROM HAVING A BLOW OUT ON THE BACK TIRES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10705136
67,818 miles · Mar 16, 2015
SuspensionWheels
UNEVEN REAR TIRE WEAR. JUST HAVE 24000 MILES ON NEW TIRES. DISCOVERED PROBLEM WITH SPINDLE, REAR TIRE ALIGNMENT BY CHEVY FROM 2007 AND 2008 MODELS POLICE MODELS ONLY BY SEARCHING ON LINE. CONTACTED DEALER AND ASKED ABOUT PROBLEMS OR RECALLS AND STATED NO PROBLEMS, JUST NEED A 4 WHEEL ALIGNMENT. *TR
NHTSA ODI #10694700
60,000 miles · Feb 17, 2015
SteeringSuspensionWheels
OWN SNOW THE REAR END SLIDES ALL OVER THE PLACE YOU HAVE NO CONTROL,I HAVE BRAND NEW TIRES EXTRACTION TIRES ON REAR. *TR
NHTSA ODI #10683782
80,000 miles · Jan 8, 2015
StructureSuspensionWheelsCrash
WE HAD OVER $10,000 IN INSURANCE REPAIRS ON 2008 IMPALA WITH BLUE BOOK AROUND $12,800. OKLAHOMA INSURANCE DEPT RULES SAID CAR SHOULD HAVE BEEN TOTAL LOSS. WE HAD TO GO TO A 2ND SHOP TO CONTINUE REPAIRS AS THE BODY SHOP MANAGER WAS FIRED. CARFAX IS NOW SHOWING VEHICLE WITH FRAME DAMAGE ETC.. AND INSURANCE COMPANY REFUSES TO AS…
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WE HAD OVER $10,000 IN INSURANCE REPAIRS ON 2008 IMPALA WITH BLUE BOOK AROUND $12,800. OKLAHOMA INSURANCE DEPT RULES SAID CAR SHOULD HAVE BEEN TOTAL LOSS. WE HAD TO GO TO A 2ND SHOP TO CONTINUE REPAIRS AS THE BODY SHOP MANAGER WAS FIRED. CARFAX IS NOW SHOWING VEHICLE WITH FRAME DAMAGE ETC.. AND INSURANCE COMPANY REFUSES TO ASSIST. WE WOULD LIKE TO FORWARD MORE DOCUMENTATION FOR ASSISTANCE AS FTC IS TELLING US YOU CAN ASSIST HOLD FOWLER CHEVROLET OF TULSA OKLAHOMA ACCOUNTABLE. THIS IS A SERIOUS SAFETY ISSUE ALSO IF THEY ARE REPAIRING CARS THAT SHOULD BE A TOTAL LOSS BESIDES COMPENSATING US FOR THE FINANCIAL ISSUES RELATED. *TR
NHTSA ODI #10670866
75,000 miles · Nov 20, 2014
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATES THAT THE VEHICLE REAR SUSPENSION SYSTEM WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE CONTACT STATED THAT THE REAR TIRES HAD TO BE REPLACED APPROXIMATELY EVERY SIX MONTHS. THE MANUFACTURER WAS NOTIFIED OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10659643
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗