NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
31 reportsClear category filter61,715 miles · Jun 18, 2014
Air BagsStructureCrashInjury
WHILE ENTERING A FREEWAY TRAFFIC SUDDENLY STOPPED AND I CHANGED LANES. AS I CHANGED LANES I WAS UNABLE TO STEER AND ATTEMPTED TO BRAKE. THE CAR SPUN OUT OF CONTROL AND COLLIDED WITH ANOTHER CAR BROADSIDE. THE CAR I HIT HAD ITS AIR BAGS DEPLOY. MINE DID NOT. DAMAGE TO MY CAR WAS ALL FRONT END AND DRIVERS REAR DOOR. NO INJUR…
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WHILE ENTERING A FREEWAY TRAFFIC SUDDENLY STOPPED AND I CHANGED LANES. AS I CHANGED LANES I WAS UNABLE TO STEER AND ATTEMPTED TO BRAKE. THE CAR SPUN OUT OF CONTROL AND COLLIDED WITH ANOTHER CAR BROADSIDE. THE CAR I HIT HAD ITS AIR BAGS DEPLOY. MINE DID NOT. DAMAGE TO MY CAR WAS ALL FRONT END AND DRIVERS REAR DOOR. NO INJURIES EXCEPT BUMPS AND BRUISES. MY CAR HAS NOW BEEN RECALLED FOR THE IGNITION KEY ISSUE BY GM. WAS UNAWARE OF ISSUE BEFORE. *TR
NHTSA ODI #10599063
164,000 miles · Dec 9, 2013
Structure
WHILE THE VEHICLE WAS STOPPED, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. IT DOES NOT OPEN ONE MONTH LATER, AFTER MULTIPLE ATTEMPTS TO LOCK AND UNLOCK DOOR AND ENGAGING THE HANDLE FROM INSIDE AND OUT. IN THE EVENT OF ACCIDENT OR EMERGENCY, THE INABILITY TO OPEN THE DOOR COULD QUICKLY RESULT IN DEATH OR INJURY. IN A FAMILY WI…
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WHILE THE VEHICLE WAS STOPPED, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. IT DOES NOT OPEN ONE MONTH LATER, AFTER MULTIPLE ATTEMPTS TO LOCK AND UNLOCK DOOR AND ENGAGING THE HANDLE FROM INSIDE AND OUT. IN THE EVENT OF ACCIDENT OR EMERGENCY, THE INABILITY TO OPEN THE DOOR COULD QUICKLY RESULT IN DEATH OR INJURY. IN A FAMILY WITH THREE VEHICLES OF THIS MAKE AND MODEL, ALL THREE HAVE EXPERIENCED THIS PROBLEM. CHEVROLET DEALER WAS UNWILLING TO INFORM MANUFACTURER OF DEFECT. *TR
NHTSA ODI #10555368
52,000 miles · Aug 3, 2013
Latches/locks/linkagesStructure
THE DOOR LOCK ON THE DRIVER REAR DOOR FAILED TO OPEN. THEY LOCK BUT DON'T OPEN. THIS IS A SEVERE SAFETY HAZARD BECAUSE THE LOCKS ARE AT THE BACK/REAR OF THE CAR AND CANNOT BE ACCESSED FROM THE FRONT. .I CANNOT ENTER AND REMOVE MY GRANDCHILDREN FROM THERE CAR SEATS IN AN EMERGENCY LIKE A CAR FIRE AND CAR ACCIDENT WHERE THEY ARE…
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THE DOOR LOCK ON THE DRIVER REAR DOOR FAILED TO OPEN. THEY LOCK BUT DON'T OPEN. THIS IS A SEVERE SAFETY HAZARD BECAUSE THE LOCKS ARE AT THE BACK/REAR OF THE CAR AND CANNOT BE ACCESSED FROM THE FRONT. .I CANNOT ENTER AND REMOVE MY GRANDCHILDREN FROM THERE CAR SEATS IN AN EMERGENCY LIKE A CAR FIRE AND CAR ACCIDENT WHERE THEY ARE STILL IN THE ROAD. *TR
NHTSA ODI #10533388
10,203 miles · Jul 27, 2013
Electrical SystemLatches/locks/linkagesStructure
DOOR LOCK PROBLEMS: FIRST THE DRIVER DOOR FAILED TO WORK. THEN THE RIGHT PASSENGER DOOR..(WHICH HAS TO BE MANUALLY OPENED AND CLOSED). NOW THE DRIVER SIDE PASSENGER DOOR LOCK IS UNDEPENDABLE. THE PROBLEM IS BECOMING A HAZARD TO DRIVING THE AUTOMOBILE IN THAT THE SAFETY OF THE INGRESS AND EGRESS OF THE PASSENGERS CANNOT BE GUA…
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DOOR LOCK PROBLEMS: FIRST THE DRIVER DOOR FAILED TO WORK. THEN THE RIGHT PASSENGER DOOR..(WHICH HAS TO BE MANUALLY OPENED AND CLOSED). NOW THE DRIVER SIDE PASSENGER DOOR LOCK IS UNDEPENDABLE. THE PROBLEM IS BECOMING A HAZARD TO DRIVING THE AUTOMOBILE IN THAT THE SAFETY OF THE INGRESS AND EGRESS OF THE PASSENGERS CANNOT BE GUARANTEED AND THIS CAN BECOME A DEFINITE HAZARD, ESPECIALLY IN TIMES OF AN ACCIDENT. *TR
NHTSA ODI #10532148
71,009 miles · May 14, 2013
Electronic Stability Control (esc)StructureVehicle Speed Control
I HAVE READ MANY OTHER COMPLAINTS SIMILAR TO MINE . I WAS DRIVING YESTERDAY AND THE "SERVICE STABILITRAK, SERVICE TRACTION CONTROL" WARNINGS CAME ON. AFTER A FEW MINUTES "ENGINE POWER REDUCED" WARNING CAME ON AND THE CAR WOULD NOT RUN OVER 50 MPH. THIS IS ON A 2008 CHEVROLET IMPALA. I WAS DRIVING 45 MPH AND WHEN THE LIGHTS COME …
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I HAVE READ MANY OTHER COMPLAINTS SIMILAR TO MINE . I WAS DRIVING YESTERDAY AND THE "SERVICE STABILITRAK, SERVICE TRACTION CONTROL" WARNINGS CAME ON. AFTER A FEW MINUTES "ENGINE POWER REDUCED" WARNING CAME ON AND THE CAR WOULD NOT RUN OVER 50 MPH. THIS IS ON A 2008 CHEVROLET IMPALA. I WAS DRIVING 45 MPH AND WHEN THE LIGHTS COME ON ,THEY JUST AS QUICKLY TURN OFF AND ON AGAIN. THE CAR SHOOK AND THE THROTTLE WAS A BIT OFF. IT WAS VERY SCARY TO DRIVE, ESPECIALLY SINCE THIS HAPPENED AT NIGHT AND IT IS NOT THE FIRST INCIDENT.AS OF TODAY, THIS IS THE 5TH TIME I HAVE DEALT WITH "REDUCED ENGINE POWER"/"SERVICE STABILITRAK". SUCH A SAFETY ISSUE. INSTEAD OF BEING SCARED OF GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING THE PILE UP. *TR
NHTSA ODI #10511828
Mileage unknown · Nov 17, 2012
Electrical SystemStructure
NOISE IS BEING MADE SOUNDS LIKE IN THE DASHBOARD. *TR
NHTSA ODI #10485009
12,000 miles · Aug 16, 2012
Structure
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK AND COULD NOT BE OPENED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK AND COULD NOT BE OPENED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 83,000.
NHTSA ODI #10471191
24,000 miles · Jun 5, 2010
StructureVisibility
I DROVE TO WORK AT 8 AM, SAT IN MY CAR AT LUNCH AROUND NOON, AND WHEN I LEFT WORK AT 5 PM, SAW AN 8-12 INCH CRACK ON THE BOTTOM DRIVER SIDE OF MY WINDSHIELD. ONCE RETURNING HOME AND GETTING A BETTER LOOK AT THE CRACK, THERE IS NO SIGN OF IMPACT OR CHIP FROM ANY ROCK. THE CRACK IS SMOOTH AND SEEMS TO STEM FROM THE EDGE OF MY WI…
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I DROVE TO WORK AT 8 AM, SAT IN MY CAR AT LUNCH AROUND NOON, AND WHEN I LEFT WORK AT 5 PM, SAW AN 8-12 INCH CRACK ON THE BOTTOM DRIVER SIDE OF MY WINDSHIELD. ONCE RETURNING HOME AND GETTING A BETTER LOOK AT THE CRACK, THERE IS NO SIGN OF IMPACT OR CHIP FROM ANY ROCK. THE CRACK IS SMOOTH AND SEEMS TO STEM FROM THE EDGE OF MY WINDSHIELD AND THERE IS ANOTHER MARK WITHIN THE GLASS THAT LOOKS LIKE ANOTHER CRACK MAY BE COMING. WHEN I SPOKE WITH THE DEALERSHIP, ONE OF THE PEOPLE TRIED TO PASS IT OFF AS A CHIP FROM A ROCK THAT SPREAD, BUT THERE IS NO MARK FROM A ROCK IN THE AREA AND IT'S ALSO VERY LOW DOWN ON THE WINDSHIELD-HARD TO BELIEVE A ROCK COULD HIT AT THE BASE OF MY WINDSHIELD AND NOT LEAVE A MARK. I AM CURRENTLY IN TALKS WITH CHEVY AND THE DEALERSHIP TO HAVE THIS MATTER TAKEN CARE OF. THIS IS NOT SOMETHING THAT I CAUSED, BUT RATHER SOMETHING WITH MY WINDSHIELD I BELIEVE AS DO OTHERS WHO HAVE LOOKED AT THE WINDOW. I HAVE HEARD THAT THERE WAS A BULLETIN ON THE 2008 IMPALA'S WINDSHIELD INDICATING THAT STRESS CRACKS MAY OCCUR. *TR
NHTSA ODI #10334721
19,961 miles · Sep 16, 2009
StructureTires
EXTREME INSIDE REAR TIRE WEAR IN A VERY SHORT TIME. *TR
NHTSA ODI #10284099
3,000 miles · May 7, 2009
Structure
EXCESS WHISTLING NOISE ON THE DRIVERS SIDE WINDOW. DEALER NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS WITH OTHER IMPALAS. TAKEN INTO DEALERSHIP 7 TIMES AND EACH TIME THEY ADJUST THE WINDOW BUT DO NOT REPLACE ANY WEATHER STRIPPING OR WINDOW MECHANISMS BECAUSE GM WILL ONLY COVER THE REPLACEMENT PARTS IF THEY ARE FOUND TO BE DEFECTIV…
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EXCESS WHISTLING NOISE ON THE DRIVERS SIDE WINDOW. DEALER NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS WITH OTHER IMPALAS. TAKEN INTO DEALERSHIP 7 TIMES AND EACH TIME THEY ADJUST THE WINDOW BUT DO NOT REPLACE ANY WEATHER STRIPPING OR WINDOW MECHANISMS BECAUSE GM WILL ONLY COVER THE REPLACEMENT PARTS IF THEY ARE FOUND TO BE DEFECTIVE. *TR
NHTSA ODI #10267987
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
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