2008 Chevrolet Impala

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCKS MALFUNCTIONED. THE CONTACT STATED THAT IN ORDER TO OPEN AND CLOSE THE VEHICLE THEY HAD TO MANUALLY OPEN THE LOCKS THROUGH THE WINDOWS OR ADJUST THE SEAT TO MANUALLY OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE LOCKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. MA 09/25 THE CONSUMER STATED SHE WAS LOCKED INSIDE OF THE VEHICLE. UPDATED 01/28/16*JB

THE POWER LOCKING MECHANISM FAILURE. THE ONLY DOOR THAT CAN BE UNLOCKED BY THE KEY FOB IS THE DRIVER'S DOOR. ALL OF THE OTHER DOORS MUST BE MANUALLY UNLOCKED. IF SOMEONE NEEDS TO ENTER THE VEHICLE FROM THE PASSENGER SIDE, THE WINDOW MUST BE OPENED TO ALLOW THE PERSON ON THE PASSENGER SIDE OF THE VEHICLE TO REACH IN AND UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND WAS TOLD THE THE ACTUATOR IN THE DOORS WERE MALFUNCTIONING, AND THE COST WOULD BE $1,300.00 TO HAVE THEM REPAIRED. VEHICLE HAS NOT BEEN REPAIRED.

WE HAD OVER $10,000 IN INSURANCE REPAIRS ON 2008 IMPALA WITH BLUE BOOK AROUND $12,800. OKLAHOMA INSURANCE DEPT RULES SAID CAR SHOULD HAVE BEEN TOTAL LOSS. WE HAD TO GO TO A 2ND SHOP TO CONTINUE REPAIRS AS THE BODY SHOP MANAGER WAS FIRED. CARFAX IS NOW SHOWING VEHICLE WITH FRAME DAMAGE ETC.. AND INSURANCE COMPANY REFUSES TO ASSIST. WE WOULD LIKE TO FORWARD MORE DOCUMENTATION FOR ASSISTANCE AS FTC IS TELLING US YOU CAN ASSIST HOLD FOWLER CHEVROLET OF TULSA OKLAHOMA ACCOUNTABLE. THIS IS A SERIOUS SAFETY ISSUE ALSO IF THEY ARE REPAIRING CARS THAT SHOULD BE A TOTAL LOSS BESIDES COMPENSATING US FOR THE FINANCIAL ISSUES RELATED. *TR

I STARTED GETTING THIS CLICKING NOISE BEHIND THE GLOVE BOX ON MY 2008 CHEVROLET IMPALA. MY MECHANIC DETERMINED THAT IT WAS THE RIGHT SIDE TEMP DOOR ACTUATOR AND THE AIR INLET DOOR ACTUATOR. THEY REPLACED BOTH AND THE CLICKING NOISE WENT AWAY AND CONTROLS WORKED FINE AGAIN. NOW IN NOVEMBER, 2014, THE SAME THING IS HAPPENING. FROM ALL THAT I HAVE READ THE ACTUATORS ARE MANUFACTURED WITH CHEAP PLASTIC GEARS THAT DON'T LAST. I HAVE READ SEVERAL COMPLAINTS OF THIS SAME NATURE ON LINE. IN SOUTHERN FLORIDA, AIR CONDITIONING IN THE CAR IS A ABSOLUTE NECESSITY AND IT GETS VERY EXPENSIVE TO CONTINUE TO FIX THE DEFECTIVE PARTS. THIS PROBLEM WILL CERTAINLY BE A DETERMINING FACTOR WHEN I DECIDE TO BUY ANOTHER NEW VEHICLE. *TR

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO OPEN. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS USED IN ORDER TO EXIT THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,400.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED ON THE REAR DRIVER AND PASSENGER SIDE DOORS. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK WHEN THE VEHICLE WAS IN DRIVE. THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT THE ACTUATOR MOTOR MIGHT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 11/19/14*CN UPDATED 8/13/2015*JS

HAD VEHICLE REPAIRED AT FOWLER CHEVROLET IN TULSA OKLAHOMA AND VERY CONCERNED THAT VEHICLE SHOULD HAVE BEEN A TOTAL LOSS. VEHICLE TAKEN IN 2ND TIME FOR REWORK. WE HAVE SOME PICTURES AND VIDEO. BODY SHOP MANAGER WAS TERMINATED. WE NEED ASSISTANCE. VERY CONCERNED ABOUT SAFETY ISSUES ON VEHICLE AT HIGHWAY SPEEDS. UNSURE WHERE TO TURN. SEVERAL PEOPLE WITH CHEVROLET INVOLVED TO COVER FOR DEALER. THE DEALER INFORMED THE CONSUMER TO REMOVE ALL THE KEYS FROM THE KEY RING. UPDATED 12/17/14...UPDATED 06/16/15 *BF UPDATED 08/28/2017*CT

REAR PASSENGER DOORS WILL NOT UNLOCK, TRAPPING PASSENGERS AFTER PARKING VEHICLE NETHER OF THE REAR PASSENGER DOORS COULD BE OPENED. BOTH REAR PASSENGER DOORS REMAIN LOCKED AND COULD NOT BE UNLOCKED USING ETHER THE LOCK CONTROLS LOCATED ON THE DRIVERS SIDE DOOR CONTROL OR WITH THE KEY FOB. MY 90+ YEAR OLD PARENT WAS IN REAR PASSENGER COMPARTMENT. DUE TO SEVERE DEMENTIA THEY BECAME PANICKY AND AGITATED WHEN THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THEY DID NOT HAVE THE ABILITY TO OPEN THE DOOR USING THE PASSENGER LOCK NOR COULD THEY FOLLOW INSTRUCTIONS TO DO SO. THIS WOULD BE THE SAME SITUATION AS HAVING A SMALL CHILD TRAPPED N THE REAR. THE REAR DOOR MANUAL LOCKING MECHANISM ARE LOCATED TO FAR BACK TO BE REACHED FROM THE DRIVERS COMPARTMENT. I WAS ONLY ABLE TO FREE HIM BY ENTERING THE TRUCK AND PUSHING ONE OF THE REAR SEATS FLAT TO ACCESS THE PASSENGER AREA. HAD THIS BEEN A CRASH OR VEHICLE FIRE ANY PASSENGER IN REAR COMPARTMENT WOULD HAVE PERISHED. A REVIEW OF IMPALA OWNER COMPLAINTS ON SEVERAL WEB SITES INDICATES THERE IS A COMMON ISSUE WITH THE REAR DOOR LOCKS ON THESE IMPALAS BUT GM HAS NOT OFFERED TO FIX WHAT IS AN OBVIOUS SAFETY HAZARD. *TR