2008 Chevrolet Impala

CAME TO GET IN AND UNLOCK CAR WHEN I NOTICED ONLY THE FRONT PASSENGER DOOR UNLOCKS. HAD TO CLIMB THROUGH THE CAR (WHILE 5 MONTHS PREGNANT) TO UNLOCK BOTH BACKSEAT DOORS FOR MY NIECE AND INFANT NEPHEW TO GET THEM IN THE CAR. THE 3 LOCKS, BESIDES PASSENGER FRONT, ONLY WORK MAYBE ONCE A WEEK RANDOMLY. I HAVE MY FIRST CHILD ON THE WAY IN NOVEMBER, AND NOW I HAVE TO WORRY IF I WILL HAVE TO SET MY BABY ON THE GROUND DURING WINTER TO CLIMB THROUGH THE CAR TO UNLOCK THE BACK DOOR MANUALLY.

DRIVING ON THE HIGHWAY DURING RUSH HOUR THRU A CONSTRUCTION ZONE MY CAR GAVE ME THE ENGINE POWER REDUCE THEN NOT EVEN A MILE DOWN THE ROAD THE STARTING DISABLED SERVICE THROTTLE MESSAGE CAME THEN THE CAR STALLED WITH NO SHOULDER TO PULL OVER ON. SAT FOR ABOUT MAYBE 5 MIN THEN MADE IT HOME. NOT IT HAPPENS MORE FREQUENT. TOOK TO THE GM DEALER TO GET IT DIAGNOSED AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM WITH IT. SO BASICALLY SPENT 40 BUCKS TO HANG OUT AT THE DEALERSHIP FOR THEM TO TELL ME NOTHING. THEY EVEN CHECKED MY VIN AND NO RECALL.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS UNTIL THE KEY WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THE CAR WAS PERFORMING WONDERFUL FOR SEVERAL MONTHS. THIS PARTICULAR DAY, I DROVE TO THE STORE, PUT THE CAR IN PARK, ATTEMPT TO REMOVE THE KEY FROM THE IGNITION AND IT WAS STUCK. AFTER SEVERAL ATTEMPTS, I WAS ABLE TO REMOVE THE KEY. THIS HAS HAPPENED AT LEAST ONCE WEEKLY, TO ONCE DAILY. THE KEY WOULD NOT SWITCH COMPLETELY OFF LEAVING THE BATTERY SOURCE TO DRAIN AND HAVING TO GET BOOST OR REPLACE BATTERIES MORE OFTEN, WHEN THE RECALL WAS ISSUED, I WAS SOMEWHAT RELIEVED, THINKING THAT THIS WOULD RESOLVE THE ISSUE. FAST FORWARD TO OCTOBER 2014, I THE KEY WAS STUCK IN THE IGNITION AGAIN ON THE PARTICULAR DAY I TOOK THE CAR IN FOR THERE SERVICE. THE SERVICE PERSON WITNESSED THE KEY STUCK IN THE IGNITION. I HAD TO LEAVE THE CAR THERE AND WITH SOME MANIPULATION, HE WAS ABLE TO REMOVE THE KEY AND COMPLETE THE SERVICE CALL. THE SERVICE DEPARTMENT MANAGER WAS ADAMANT THAT THIS WAS NOT A RECALL ISSUE AND THAT PLACING A HOLE IN THE PLASTIC HUB OF THE KEY WAS TO RELIEVED THE WEIGHT TO PREVENT THE KEY FROM SWITCHING OFF WHILE DRIVE THE VEHICLE. NOW IT IS 2015 AND THIS IS A CONTINUED ISSUE WITH MY CAR. UPON FURTHER RESEARCH (VIA THE WEB) THIS IS HAS BEEN PROBLEMATIC WITH THE CHEVY IMPALA (2006- TO PRESENT) WITH OTHER ISSUES TO INCLUDE UNABLE TO SHIFT THE VEHICLE OF PART, OR WILL NOT START AT ALL. THIS IS NOT A KEY CYLINDER PROBLEM. TODAY I CONTACT GM DIRECTLY (CASE #71-14632344170) CONCERNING THIS ISSUE. REPRESENTATIVE VERY UNDERSTANDING AND ATTEMPTED TO HELP WITH THIS ISSUE. THERE WAS A CONFERENCE CALL WITH A LOCAL CHEVY DEALERSHIP FOR A DIAGNOSTIC TEST AND THEY COULD NOT SCHEDULE THE APPOINTMENT UNTIL NEXT TUESDAY. UNDERSTANDING THE KEY HAS BEEN IN THE IGNITION SWITCH SINCE LAST THURSDAY, WITH THE CONSEQUENCES, DEAD BATTERY (TWICE), LEAVING THE CAR RUNNING TO KEEP THE BATTERY FROM DYING WHILE AT CLIENTS HOMES, LOSING WORK BECAUSE I CAN NOT LEAVE THE CAR UNSECURED. *TR

AS I WAS DRIVING, I GOT A NOTIFICATION ON MY DASHBOARD THAT READ "ENGINE POWER REDUCED SERVICE TRACTION CONTROL". I CONTINUED TO DRIVE TO MY DESTINATION OR SOMEWHERE I COULD SAFELY PULL OVER. AS I DROVE, THE POWER TO MY VEHICLE HAD REDUCED SIGNIFICANTLY. DURING THIS TIME, THE CHECK ENGINE LIGHT AS WELL AS THE TRACTION CONTROL LIGHT STAYED ON. AFTER ABOUT 20 MINUTES OR SO, THE LIGHTS WENT OFF AND THE CAR BEGIN TO OPERATE WITHOUT INCIDENT. AFTER THE DAY OF THE INITIAL INCIDENT, I HAD THE SAME PROBLEM OCCUR 2 MORE TIMES ON 2 SEPARATE OCCASIONS. I HAVE HAD MY CAR SINCE 2011 AND I HAVE HAD NO ACCIDENTS SO I AM NOT SURE WHERE OR WHY THIS ISSUE IS HAPPENING BUT I AM DEFINITELY NOT HAPPY ABOUT IT. I AM ALSO HAVING ISSUES WITH A KNOCKING NOISE COMING FROM MY GLOVEBOX AS WELL AS THE AIRBAGS LIGHT KEEPS COMING ON. IS THERE A RECALL THAT I AM NOT AWARE OF THAT AFFECTS THESE ISSUES? IF NOT, WHAT CAN BE DONE TO RECTIFY THIS PROBLEM. I AM A PROUD CHEVY OWNER AND WOULD LIKE TO REMAIN LOYAL TO CHEVY HOWEVER IF I AM NOT ABLE TO GET SOME SORT OF RESOLUTION FOR THESE PROBLEMS, I MAY HAVE TO LOOK AT GOING TO A DIFFERENT MANUFACTURER. *TR

NO INCIDENT. THIS IS A COMPLAINT ABOUT THE RECALL FOR CHEVY IGNITION SWITCHES. CHEVY'S REPAIR IS TO GIVE YOU A KEY RING THAT SEPARATES THE IGNITION KEYS FROM THE OTHER KEYS. MOST PEOPLE WON'T BOTHER AND A FRIEND DRIVING YOUR CAR ISN'T GOING TO KNOW. ALL YOU HAVE DONE IS GIVE GM'S LAWYERS A LOOPHOLE FOR LARGE LAWSUITS. THEY CAN CLAIM THE OWNER DIDN'T SEPARATE THE KEYS. THIS IS [XXX]. THE CORRECT REPAIR IS TO REPLACE THE BAD SWITCH. HOW MANY PEOPLE HAVE TO DIE OR GET INJURED BEFORE YOU DO THE RIGHT THING INSTEAD OF LETTING GM DO THE HALF ASS THING THAT PROTECTS THEM FROM LAWSUITS. HASN'T GM BEEN BAILED OUT ENOUGH. WHY WOULD YOU PROTECT GM OVER AND ABOVE THE SAFETY OF THE AMERICAN PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR