NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
221 reportsClear category filter85,000 miles · Sep 4, 2015
Electrical System
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE KEY REMAINED IN THE ON POSITION. IN ADDITION, THE CONTACT WAS ABLE TO REMOVE THE KEY WHILE IN THE ON POSITION AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE R…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE KEY REMAINED IN THE ON POSITION. IN ADDITION, THE CONTACT WAS ABLE TO REMOVE THE KEY WHILE IN THE ON POSITION AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10761508
103,358 miles · Sep 2, 2015
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS MALFUNCTIONED AND PREVENTED THE DOORS FROM LOCKING. ALSO, THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL FOUR DOOR ACTUATORS WERE DEFECTIVE A…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS MALFUNCTIONED AND PREVENTED THE DOORS FROM LOCKING. ALSO, THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL FOUR DOOR ACTUATORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,358.
NHTSA ODI #10761072
105,000 miles · Jul 29, 2015
Electrical SystemLatches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCKS MALFUNCTIONED. THE CONTACT STATED THAT IN ORDER TO OPEN AND CLOSE THE VEHICLE THEY HAD TO MANUALLY OPEN THE LOCKS THROUGH THE WINDOWS OR ADJUST THE SEAT TO MANUALLY OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCKS MALFUNCTIONED. THE CONTACT STATED THAT IN ORDER TO OPEN AND CLOSE THE VEHICLE THEY HAD TO MANUALLY OPEN THE LOCKS THROUGH THE WINDOWS OR ADJUST THE SEAT TO MANUALLY OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE LOCKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. MA 09/25 THE CONSUMER STATED SHE WAS LOCKED INSIDE OF THE VEHICLE. UPDATED 01/28/16*JB
NHTSA ODI #10744524
Mileage unknown · Jul 28, 2015
Electrical System
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE UNDER THE RECALL BECAUSE THE CONTACT DID NOT HAVE THE TWO IGNITION KEYS AVAILABLE. THE CONTACT STATED THAT HE RECEIVED ONLY ONE KEY WHEN THE V…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE UNDER THE RECALL BECAUSE THE CONTACT DID NOT HAVE THE TWO IGNITION KEYS AVAILABLE. THE CONTACT STATED THAT HE RECEIVED ONLY ONE KEY WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10744207
Mileage unknown · Jul 20, 2015
Electrical System
DOOR LOCKS WON'T UNLOCK. THEY WILL LOCK MOST OF THE TIME WHEN PUT IN GEAR. THEY WON'T UNLOCK EXCEPT MANUALLY. WE HAVE GRAND CHILDREN IN BACK SEAT AT TIMES. IF WE GOT INTO AN ACCIDENT YOU CAN'T OPEN REAR DOORS AND YOU CAN'T REACH LOCK LEVER TO RELEASE. CAR HAS ABOUT 65000 MILES ON IT AND LOCKS STARTED ACTING UP AROUND 40000 MILES…
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DOOR LOCKS WON'T UNLOCK. THEY WILL LOCK MOST OF THE TIME WHEN PUT IN GEAR. THEY WON'T UNLOCK EXCEPT MANUALLY. WE HAVE GRAND CHILDREN IN BACK SEAT AT TIMES. IF WE GOT INTO AN ACCIDENT YOU CAN'T OPEN REAR DOORS AND YOU CAN'T REACH LOCK LEVER TO RELEASE. CAR HAS ABOUT 65000 MILES ON IT AND LOCKS STARTED ACTING UP AROUND 40000 MILES. NOW THEY ARE ALL DEFECTIVE. ONE WAS REPLACED UNDER WARRANTY AROUND 30000 MILES. CAR HAS BEEN KEPT IN GARAGE SINCE NEW, I THINK THIS SHOULD BE A SAFETY RECALL.
NHTSA ODI #10735058
Mileage unknown · Jul 14, 2015
Electrical System
THIS IS THE THIRD TIME SINCE I BOUGHT THIS CAR (NEW) THAT THE WIRING ON THE SHIFT LOCK HAS FAILED. THE PROBLEM IS WELL REPORTED ON THE WEB FOR 2007 AND 2008 IMPALAS. THE CAR HAS BEEN TOWED EACH TIME AND WIRES FIXED . THE COST HAS BEEN RUNNING #300.00 TO $150.00 AND THE FIX LAST ABOUT TWO YEARS,I HAVE GOOGLED THE PROBLEM AND FO…
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THIS IS THE THIRD TIME SINCE I BOUGHT THIS CAR (NEW) THAT THE WIRING ON THE SHIFT LOCK HAS FAILED. THE PROBLEM IS WELL REPORTED ON THE WEB FOR 2007 AND 2008 IMPALAS. THE CAR HAS BEEN TOWED EACH TIME AND WIRES FIXED . THE COST HAS BEEN RUNNING #300.00 TO $150.00 AND THE FIX LAST ABOUT TWO YEARS,I HAVE GOOGLED THE PROBLEM AND FOUND MANY OTHERS SUFFERING THE SAME PROBLEM,YET YOUR RECALL LOG SHOWS NOTHING.
NHTSA ODI #10733832
140,000 miles · Jul 9, 2015
Electrical System
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE DEALER STATED THAT THE ECM COMPUTER FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM); HOWEVER, THE ECM WAS NOT COVERED UNDER TH…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE DEALER STATED THAT THE ECM COMPUTER FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM); HOWEVER, THE ECM WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE CONTACT WAS NOT OFFERED A REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10733053
77,120 miles · Jun 29, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DID NOT RESTART. THE DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,120.
NHTSA ODI #10731009
47,500 miles · Jun 23, 2015
Electrical System
THE LEFT REAR DOOR STARTED TO STAY LOCKED WHEN PUT IN PARK AND THE REMOTE WOULD NOT OPEN IT. NOW ALL FOUR DOORS ARE DOING IT. ONE MIGHT UNLOCK OR TWO BUT IT'S NEVER THE SAME DOORS. NOW THEY ARE POPPING HALFWAY UP AND UNLOCKING WHEN YOU PUT IT IN DRIVE. A SEVERE SAFETY ISSUE ESPECIALLY WHEN KIDS ARE IN MY CAR.
NHTSA ODI #10726808
60,000 miles · Jun 22, 2015
Electrical System
I RECENTLY HAD A VENT ACTUATOR FAIL; THE SIGN WAS A LOUD CLICKING NOISE COMING FROM THE FAILED VENT ACTUATOR LOCATED BEHIND THE GLOVE BOX. ACCORDING TO THE INFORMATION THAT I HAVE BEEN ABLE TO GATHER, THERE ARE 4 VENT ACTUATORS LOCATED BEHIND THE DASH OF THE VEHICLE. THESE VENT ACTUATORS SEEM TO FAIL ON A REGULAR BASIS FROM COMP…
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I RECENTLY HAD A VENT ACTUATOR FAIL; THE SIGN WAS A LOUD CLICKING NOISE COMING FROM THE FAILED VENT ACTUATOR LOCATED BEHIND THE GLOVE BOX. ACCORDING TO THE INFORMATION THAT I HAVE BEEN ABLE TO GATHER, THERE ARE 4 VENT ACTUATORS LOCATED BEHIND THE DASH OF THE VEHICLE. THESE VENT ACTUATORS SEEM TO FAIL ON A REGULAR BASIS FROM COMPLAINTS THAT I HAVE BEEN ABLE TO REVIEW ON THE INTERNET. THESE ARE $25 PARTS, HOWEVER THE LABOR COSTS ARE RIDICULOUS; $300-400 PER VENT ACTUATOR. IF THESE VENT ACTUATORS FAIL AT RANDOM TIMES, THAT IS AT A COST OF UP TO $425 FOR EACH VISIT TO THE DEALER, AND THERE IS NO GUARANTEE THAT THEY WON'T FAIL ONCE AGAIN. CHEVROLET IS FULLY AWARE OF THE PROBLEM, ACCORDING TO THEIR OWN WEB SITE. HOWEVER, THEY CONTINUE TO CHARGE THE OWNER OF THE VEHICLE THESE OUTRAGEOUS FEES. I AM SEEKING ASSISTANCE IN HAVING CHEVROLET REPLACE ALL THE VENT ACTUATORS WITH A QUALITY PRODUCT; NOTHING LIKE CHEAP CHINESE PLASTIC. IN ADDITION, THEY NEED TO QUIT PASSING THE LABOR COSTS ONTO THE OWNER FOR A PROBLEM THAT THEY REFUSE TO ADDRESS.
NHTSA ODI #10726514
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.