NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
22 reportsClear category filterMileage unknown · Apr 18, 2024
SteeringUnknown Or OtherWheelsCrash
I was driving and powersteering fluid drained and I lost control of the steering, and guide the car against the side walk. Had a mechanic change the powers steering fluid line. But now it's shooting up instead leaking down, it clogged all my spark plugs ,plus cause my cam shaft and crank shaffsensor to malfunction.,plus my belt…
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I was driving and powersteering fluid drained and I lost control of the steering, and guide the car against the side walk. Had a mechanic change the powers steering fluid line. But now it's shooting up instead leaking down, it clogged all my spark plugs ,plus cause my cam shaft and crank shaffsensor to malfunction.,plus my belt got shredded. And now it's been over a year, and I still can't drive my car cause. It starts all over. And my front wheels are on not good arms, when crash it bent or Crack the arms.
NHTSA ODI #11583840
Mileage unknown · Aug 19, 2021
EngineUnknown Or OtherVehicle Speed Control
According to my obd scanner the components that are failed is the throttle body position sensor circuit A & the throttle body position sensor circuit B. Before this happened the check engine light was on for about a week, when I scanned the vehicle with the obd-II the code for a large leak in the fuel EVAP system came up. One da…
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According to my obd scanner the components that are failed is the throttle body position sensor circuit A & the throttle body position sensor circuit B. Before this happened the check engine light was on for about a week, when I scanned the vehicle with the obd-II the code for a large leak in the fuel EVAP system came up. One day while driving the vehicle I was stopped at a red light and once the light turned green I pressed the gas and the car started to sputter and move very slow also in the driver information center it intermittently showed the warnings service traction control and speed reduced. I had to pull over when safe to do so. Once I got the vehicle home I ran the scan again and it came up with the throttle body position sensor codes. The part is available for inspection. The safety of me and my passenger were in jeopardy we could've definitely been in an accident because it was so sudden when it happened. I have not taken the car to a dealer but an independent mechanic has looked at it. Vehicle has not been inspected by anyone other than me and an independent mechanic. This was a very scary experience and I have seen many forums with the same issues from GM cars. Your attention is needed and appreciated.
NHTSA ODI #11429684
197,000 miles · Aug 12, 2020
EnginePower TrainUnknown Or Other
AS I WAS DRIVING MY CAR ACTED AS IF IT WAS GOING TO STALL WOULDN'T GO PASS 45-50 MILES PER HOUR. I WENT TO A AUTOMOTIVE SHOP JUST TO FIND OUT THE CATALYST CONVERTER IT'S VERY DANGEROUS WHY DRIVING IN THE CAR STALLS.
NHTSA ODI #11348888
Mileage unknown · Sep 29, 2019
Unknown Or Other
LAST THING I HAVE NOT RECEIVED ANYTHING IN THE MAIL REGARDING THE RECALLS ON MY CAR THE 2006 CHEVROLET IMPALA BUT I DID GET ONE FOR MY 2005 CHEVROLET IMPALA BUT I HAVE NEVA RECEIVED ANYTHING ON MY 2006
NHTSA ODI #11258872
50,000 miles · Jan 24, 2018
Unknown Or Other
SUNROOF EXPLODED. SEVERAL YEARS AGO, I WAS DRIVING ON A SUNNY DAY, AROUND 70 DEGREES. IT WAS A 2-LANE HIGHWAY, AND THERE WERE NO VEHICLES NEARBY IN EITHER DIRECTION, NO TREES NEAR THE HIGHWAY, AND THE ROADWAY WAS CLEAR. I WAS DRIVING ABOUT 55-60 MPH. THERE WAS A SUDDEN LOUD CRACKING SOUND, AND SEVERAL SECONDS LATER A LOUDER BANG…
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SUNROOF EXPLODED. SEVERAL YEARS AGO, I WAS DRIVING ON A SUNNY DAY, AROUND 70 DEGREES. IT WAS A 2-LANE HIGHWAY, AND THERE WERE NO VEHICLES NEARBY IN EITHER DIRECTION, NO TREES NEAR THE HIGHWAY, AND THE ROADWAY WAS CLEAR. I WAS DRIVING ABOUT 55-60 MPH. THERE WAS A SUDDEN LOUD CRACKING SOUND, AND SEVERAL SECONDS LATER A LOUDER BANG. I STOPPED AND FOUND THE SUNROOF WAS IN TINY PIECES. FORTUNATELY, THE INSIDE COVER WAS CLOSED, SO THE AMOUNT OF GLASS COMING INTO THE CAR WAS FAIRLY SMALL. I NO LONGER OWN THIS CAR. I'M NOT LOOKING FOR ANY KIND OF HELP ON THIS. I JUST RECENTLY BECAME AWARE THAT THIS IS A FAIRLY COMMON ISSUE, AND SIMPLY WANTED TO REPORT IT. THE DATE BELOW IS A GUESS, MIGHT EVEN BE A YEAR OR TWO OFF.
NHTSA ODI #11064744
134,000 miles · Aug 22, 2017
EngineUnknown Or Other
OIL PRESSURE SENSOR COMES ON AND STATES THE FOLLOWING: OIL PRESSURE LOW, STOP ENGINE. THIS MESSAGE FLASHES AND A BEEPING NOISE COMES ON. THE VEHICLE IS IN MOTION HIGHWAY, STREET, TURNING, ETC... EVEN AFTER OIL CHANGES AND CHECKING OIL LEVEL IS GOOD THE ABOVE STILL COMES ON.
NHTSA ODI #11018893
129,000 miles · May 16, 2017
Unknown Or Other
TRACTION SERVICE LIGHT KEEPS COMING ON WHICH IS CAUSING MY CHECK ENGINE LIGHT TO CAUSES THE CAR TO POWER DOWN I LOOKED AT THE REVIEWS THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM.
NHTSA ODI #10985966
182,000 miles · Apr 21, 2017
EnginePower TrainUnknown Or Other
I HAVE A 2006 IMPALA WHILE I'M DRIVING THIS CAR IT GOES INTO REDUCE ENGINE MODE AND CUT OFF AND GO TO DISABLE START MODE AND WONT RESTART UNTIL AFTER 30 MIN I BE ON THE FREEWAY WHEN IT HAPPENS SOMETIME I'M AM NOT THE ONLY PERSON WITH THIS ISSUE THIS CAN LEAD TO SERIOUS DEATH OR INJURED THIS MATTER NEED TO BE INVESTIGATE ASAP B…
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I HAVE A 2006 IMPALA WHILE I'M DRIVING THIS CAR IT GOES INTO REDUCE ENGINE MODE AND CUT OFF AND GO TO DISABLE START MODE AND WONT RESTART UNTIL AFTER 30 MIN I BE ON THE FREEWAY WHEN IT HAPPENS SOMETIME I'M AM NOT THE ONLY PERSON WITH THIS ISSUE THIS CAN LEAD TO SERIOUS DEATH OR INJURED THIS MATTER NEED TO BE INVESTIGATE ASAP BEFORE SOMEONE DIED OR SERIOUS INJURED I HATE TO BE INFRONT OF A 18 WHERLER WHEN THIS HAPPEN
NHTSA ODI #10979824
Mileage unknown · Jan 20, 2017
Unknown Or Other
THE TRANSMISSION IN THESE CARS ARE JUNK I HAVE REPLACED 5 OF THEM AND NOBODY CAN EXPLAIN WHY THE TRANSMISSION KEEPS GOING OUT ON THESE CARS I JUST KEEP PAYING FOR NEW ONES.
NHTSA ODI #10946572
128,000 miles · Aug 6, 2016
EngineUnknown Or Other
I HAVE HAD MY CAR FOR ALMOST A YEAR NOW AND EVER SINCE I BOUGHT IT, IT HAS CAUSED NOTHING BUT AN ISSUE. I ALWAYS GET AN "ENGINE POWER REDUCED" OR SOMETIMES EVEN "STARTING DISABLED SERVICE THROTTLE." THIS CAN HAPPEN ANYWHERE FROM 1-100 TIMES A DAY WHILE I AM DRIVING. IT HAS HAPPENED ON CITY STREETS, HIGHWAYS, TURNING, YOU NAME IT…
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I HAVE HAD MY CAR FOR ALMOST A YEAR NOW AND EVER SINCE I BOUGHT IT, IT HAS CAUSED NOTHING BUT AN ISSUE. I ALWAYS GET AN "ENGINE POWER REDUCED" OR SOMETIMES EVEN "STARTING DISABLED SERVICE THROTTLE." THIS CAN HAPPEN ANYWHERE FROM 1-100 TIMES A DAY WHILE I AM DRIVING. IT HAS HAPPENED ON CITY STREETS, HIGHWAYS, TURNING, YOU NAME IT AND IT HAS HAPPENED. IT IS BECOMING A VERY BIG SAFETY ISSUE AS IT WILL DO IT IN THE MIDDLE OF INTERSECTIONS AND I FEAR THAT I WILL GET INTO AN ACCIDENT. I HAVE RAN THE CODES AND REPLACED EVERY PART IN THE CAR THAT DEALERSHIPS HAVE TOLD ME TO REPLACE BUT IT STILL KEEPS HAPPENING. I HAVE DONE A TON OF RESEARCH ON WHAT COULD BE WRONG AND IT NOT ONLY SEEMS LIKE THIS IS HAPPENING TO A LOT OF PEOPLE BUT THE THINGS THEY REPLACED IN THEIR CARS FIXED THE ISSUE BUT MINE SEEMS TO NOT EVER BE ABLE TO BE FIXED. THIS HAS BECOME A DANGEROUS THING, AS IT HAS HAPPENED TO ME IN THE MIDDLE OF SNOW STORMS ON ICY HIGHWAYS.
NHTSA ODI #10893759
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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