IllustrationSERVICE BATTERY CHARGING SYSTEM IS SHOWING ON DASHBOARD. BATTERY AND ALTERNATOR HAVE BEEN REPLACED AND IT STILL APPEARS ON DASHBOARD. I DONT KNOW WHAT ELSE TO DO. *TR
2006 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
7125–50K
7650–75K
7475–100K
87100–150K
41150K+
404 reports with mileage · 120 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
58 crash reports22 fire reports35 injury reports
Electrical System complaints
124 reportsMY CAR HAD BEEN SHOWING THE SERVICE BATTERY CHARGING SYSTEM FOR ABOUT TWO DAYS. WHEN I CALLED SOUTHEAST KIA OF SOMERSET, THEY TRIED TO SAY IT WAS THE ACTUALLY BATTERY, KEEP IN MIND, I HAVE ONLY HAD THIS CAR FOR SIX WEEKS. I KNEW THAT IT WASN'T BECAUSE I HAD BEEN HAVING NO PROBLEMS WITH MY CAR WHATSOEVER BEFORE THIS, AND I WAS …
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MY CAR HAD BEEN SHOWING THE SERVICE BATTERY CHARGING SYSTEM FOR ABOUT TWO DAYS. WHEN I CALLED SOUTHEAST KIA OF SOMERSET, THEY TRIED TO SAY IT WAS THE ACTUALLY BATTERY, KEEP IN MIND, I HAVE ONLY HAD THIS CAR FOR SIX WEEKS. I KNEW THAT IT WASN'T BECAUSE I HAD BEEN HAVING NO PROBLEMS WITH MY CAR WHATSOEVER BEFORE THIS, AND I WAS RAISED AROUND MECHANICS AND TRUCK DRIVERS, I DO KNOW A LITTLE ABOUT CARS. WHEN I TURNED THE CAR OFF IT WOULD NOT START BACK UP. I HAD THE BATTERY JUMPED THREE TIMES AND IT DIED SITTING THERE, WE FINALLY GOT IT CHARGED SO THAT I COULD DRIVE TO MY MOTHERS, BUT HAD PROBLEMS ON THE WAY THERE. AS I WAS DRIVING, ALL OF MY GAUGES COMPLETELY STOPPED WORKING IN MY CAR, AND I THOUGHT THE CAR HAD DIED AND THAT I WAS COASTING. SO I PULLED OVER TO THE SIDE OF THE ROAD, WITH MY THREE CHILDREN IN THE CAR, AND REALIZED THE CAR WAS RUNNING. I SHUT THE CAR OFF, BUT IT KEPT RUNNING. NOW, KIA IS SAYING THAT IF IT'S THE ALTERNATOR IT'S NOT COVERED UNDER A TWO YEAR WARRANTY THAT I HAVE, BECAUSE THEY DON'T WANT TO HAVE TO FIX IT BASICALLY. I HAVE BEEN SEVERELY RIPPED OFF, AND NOW ME AND MY CHILDREN ARE WITHOUT A CAR. I THINK IT IS RIDICULOUS THAT CAR LOTS ARE ABLE TO SEND OUT TERRIBLE AND UNRELIABLE CARS TO PEOPLE WITHOUT A SECOND THOUGHT, AND THEN DON'T WANT TO FIX THINGS. NOW I AM TRYING TO FIND A WAY TO GET A DIFFERENT CAR AND LEAVE THIS PIECE OF JUNK ON THEIR LOT, I WILL PROBABLY NEVER BUY A CAR AGAIN UNLESS IT ONLY HAS ABOUT 20 MILES ON IT AND IS BRAND NEW, AND WILL DEFINITELY DO MORE RESEARCH ON THE TYPE OF CAR, ALONG WITH THE DEALERSHIP SELLING IT TO ME. AND KIA HAS NOT HEARD THE LAST OF ME AS WELL. *TR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM C…
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MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM CHARGED 100 DOLLARS FOR THEM TO SAY WHAT IS WRONG AND WHEN THEY (SUPPOSEDLY) FIX IT ( OR SAY IT DID NOT DO IT WITH THEM AND ITS ALL IN MY HEAD AND YOUR DOING SOMETHING WRONG TO IT), IT DOES IT AGAIN. THE CHARGING SYSTEM IS OK BUT THERE IS NO POWER AT ALL THRUOUT THE CAR BUT IF YOU WAIT A COUPLE OF HOURS IT WILL SHOW LIGHTS BUT IT WILL NOT EVEN CRANK AND THEN GO COMPLETELY DEAD. THIS SAME PROBLEM HAS HAPPENED FROM EVERY OTHER CUSTOMER WHO HAS HAD THIS PROBLEM AND COST THEM PLENTY OF MONEY WITHOUT A SOLUTION. I HAVE RESEARCHED YOUTUBE, YAHOO ANSWERS, FIXIT, ETC... AND THIS IS WHAT ALL THESE OTHER NUMEROUS CUSTOMERS ARE SAYING EVEN WHEN THEY WENT TO THE CHEVY CERTIFIED MECHANICS THROUOUT THE COUNTRY. I DO NOT HAVE THE RESOURCES TO KEEP PAYING FOR DIAGNOSIS AND NUMEROUS POSSIBLE FIXES THAT DOES NOT REMEDY THE PROBLEM. BRINGING THE VEHICLE TO A CHEVY DEALER FOR THEM TO CHARGE ME AN ARM AND A LEG TO NOT FIX THE PROBLEM ( AND NO THEY WILL NOT GIVE YOU A REFUND FOR NOT FIXING THE PROBLEM THAT THEY CHARGE A 100 DOLLARS UPFRONT TO DIAGNOSE). THIS IS NOT THE ONLY PROBLEM, THE TRANSMISSION SLAMS INTO GEAR ESPECIALLY WHEN YOU COME FROM A START OR AFTER YOU BACK UP AND DRIVE FORWARD. THIS IS NOT NORMAL BUT CHEVY WILL SAY IT US. I TAKE PRIDE IN KEEPING MY CAR RUNNING SO I KNOW IT IS NOT FROM NEGLECT OR ABUSE THIS IS SIMPLY AN ONGOING PROBLEM THAT THESE CHEVY VEHICLES HAVE BECAUSE I M SEEING THIS EXACT SAME PROBLEM ON THEIR OTHER MODELS THROUGHOUT MULTIPLE YEAR SPECTRUM. THIS IS RIDICULOUS!!! ALL THESE CONSUMERS ACROSS THE COUNTRY ARE NOT WRONG. *TR
WELL FOR A MONTH I BEEN GETING POWER REDUCE INGINE ON THE DASH BOURD I GOT MY HUSBAND TO CHECK IT OUT AND HE CANT BELIVE WHAT HE SAW DID SOME RESEACH ON LINE AND LOOK LIKE THIS IS A COMMAND PROBLEM SO HE BOUGHT THE THROTTLE BODY AND NO LUCK SO THEN BOUGHT THE PEDAL POSSION SENSOR HOPE GM CAN REIMBURSE ALL THE PEOPLE THAT HAVE TH…
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WELL FOR A MONTH I BEEN GETING POWER REDUCE INGINE ON THE DASH BOURD I GOT MY HUSBAND TO CHECK IT OUT AND HE CANT BELIVE WHAT HE SAW DID SOME RESEACH ON LINE AND LOOK LIKE THIS IS A COMMAND PROBLEM SO HE BOUGHT THE THROTTLE BODY AND NO LUCK SO THEN BOUGHT THE PEDAL POSSION SENSOR HOPE GM CAN REIMBURSE ALL THE PEOPLE THAT HAVE THIS PROBLEM.I SPENT ALREADY CLOSE TO $500.00 AND AM STILL WORKING ON THE CAR PLEASE HELP...IT NOT COOL THAT GM IS IGNORING THE SITUATION IT LOOK LOOK THERE AWARE OF IT.... *TR
WHILE DRIVING THE REDUCED ENGINE POWER LIGHT CAME ON WHILE DRIVING ON EXPRESSWAY. SINCE THEN IT COMES ON MORE FREQUENT. CAUSING CAR TO ACCELERATE VERY SLOW, AND IN SOME CASES STALLING. NEARLY CAUSING AN ACCIDENT. VEHICLE IS NOT SAFE. SEVERAL SERVICE BULLETINS BUT ONLY 1 RECALL. I WILL NEVER BUY A GM PRODUCT AGAIN. I HAVE …
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WHILE DRIVING THE REDUCED ENGINE POWER LIGHT CAME ON WHILE DRIVING ON EXPRESSWAY. SINCE THEN IT COMES ON MORE FREQUENT. CAUSING CAR TO ACCELERATE VERY SLOW, AND IN SOME CASES STALLING. NEARLY CAUSING AN ACCIDENT. VEHICLE IS NOT SAFE. SEVERAL SERVICE BULLETINS BUT ONLY 1 RECALL. I WILL NEVER BUY A GM PRODUCT AGAIN. I HAVE OWNED SEVERAL GM VEHICLES. *TR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE COMPUTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIM…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE COMPUTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
MY 2006 CHEVY IMPALA HAS THUMP NOISE IN THE STEERING ANY TIME I TURN AND SOUNDS LIKE IT GONNA FALL APART ITS A HAZARD TO BE ON THE ROAD. AND THE HEATER CLICKS WONT WORK RESULTING IN THE WINDSHIELD BEING FOGGED WHEN IM DRIVING THAT'S A HAZARD ALSO. I CALLED CHEVY CUSTOMER SERVICE DID THEY HELP NO TAKE YOUR VEHICLE TO THE DEALER P…
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MY 2006 CHEVY IMPALA HAS THUMP NOISE IN THE STEERING ANY TIME I TURN AND SOUNDS LIKE IT GONNA FALL APART ITS A HAZARD TO BE ON THE ROAD. AND THE HEATER CLICKS WONT WORK RESULTING IN THE WINDSHIELD BEING FOGGED WHEN IM DRIVING THAT'S A HAZARD ALSO. I CALLED CHEVY CUSTOMER SERVICE DID THEY HELP NO TAKE YOUR VEHICLE TO THE DEALER PAY $ 100.00 MAYBE YOU WILL GET IT FIXED FREE! HAHA FORGET IT IM SELLING THE CAR ITS EASIER THAT'S MY STORY IM VERY DISSATISFIED IN CHEVY. AND ANY OF THIS HAPPENS AT ANYTIME OF THE SPEED 0-75 MPH. *TR
MY FIANCE WAS DRIVING MY CAR ON HIS WAY TO PICK MY CHILDREN UP FROM THEIR GRANDMOTHERS AND SMELLED SOMETHING BURNING. AS HE WAS TRYING TO FIND A PLACE TO PULL OVER SMOKE CAME INTO THE VEHICLE NEAR HIS FEET AND ALL OF A SUDDEN THE CAR WAS ON FIRE. HE PULLED OVER INTO A RESTAURANT PARKING LOT BUT BY THEN THE ELECTRIC WAS OUT IN TH…
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MY FIANCE WAS DRIVING MY CAR ON HIS WAY TO PICK MY CHILDREN UP FROM THEIR GRANDMOTHERS AND SMELLED SOMETHING BURNING. AS HE WAS TRYING TO FIND A PLACE TO PULL OVER SMOKE CAME INTO THE VEHICLE NEAR HIS FEET AND ALL OF A SUDDEN THE CAR WAS ON FIRE. HE PULLED OVER INTO A RESTAURANT PARKING LOT BUT BY THEN THE ELECTRIC WAS OUT IN THE CAR SO THE DOORS WERE LOCKED AND HE WASN'T ABLE TO OPEN THE DOOR. GOOD THING HE HAD THE WINDOWS DOWN PRIOR TO THE FIRE BECAUSE THAT WAS HIS ONLY ESCAPE. ONE OF THE EMPLOYEES BROUGHT OUT A FIRE EXTINGUISHER AND TRIED TO PUT IT OUT WITH NO LUCK. THE FIRE DEPARTMENT ARRIVED AND FINALLY WAS ABLE TO PUT THE FIRE OUT. IT WAS DETERMINED THAT THE FIRE WAS IN THE AREA OF THE FUSE PANEL AND WIRING HARNESS. MY CAR IS A TOTAL LOSS AFTER JUST PAYING IT OFF JUST TWO WEEKS AGO! HEARTBREAKING. I'VE BEEN DOING MY RESEARCH AND WAS SURPRISED TO FIND THAT I'M NOT THE ONLY PERSON THAT THIS HAD HAPPENED TO. THIS IS A SAFETY CONCERN AND IT NEEDS TO BE ADDRESSED! I'M JUST THANKFUL THAT MY CHILDREN WERE NOT IN THE CAR WHEN THIS HAPPENED BECAUSE THE WORST COULD HAVE HAPPENED ALL BECAUSE NO ONE WANTS TO DO A RECALL! THANK GOD THERE WERE NO FATALITIES BUT WHO'S TO SAY THE NEXT PERSON THIS HAPPENS TO WILL BE SO LUCKY? *TR *JS
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WAS EMITTING AN ABNORMAL CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WAS EMITTING AN ABNORMAL CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 59,000.
Official recalls
114V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.