Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
590–25K
9725–50K
10950–75K
10775–100K
130100–150K
69150K+
571 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 305 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
37 crash reports32 fire reports27 injury reports
What owners actually said
795 reports
109,000 miles · Feb 7, 2010
Air Bags
ME AND MY WIFE WAS RIDING DOWN AZALEA ROAD IN MOBILE ALABAMA AND A CAR CAME INTO OUR LANE AND WE HIT IT DEAD ON...MY WIFE HEAD HIT THE WINDSHIELD AND NO AIRBAGS DEPLOYED .. WE WERE GOING ABOUT 35 MPH..WE WERE IN A 2002 IMPALA THAT WE JUST BOUGHT THE DAY BEFORE..I WANT SOME ANSWERS FOR WHAT HAPPEN AND I REALLY WANT TO SUE THE CHE…
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ME AND MY WIFE WAS RIDING DOWN AZALEA ROAD IN MOBILE ALABAMA AND A CAR CAME INTO OUR LANE AND WE HIT IT DEAD ON...MY WIFE HEAD HIT THE WINDSHIELD AND NO AIRBAGS DEPLOYED .. WE WERE GOING ABOUT 35 MPH..WE WERE IN A 2002 IMPALA THAT WE JUST BOUGHT THE DAY BEFORE..I WANT SOME ANSWERS FOR WHAT HAPPEN AND I REALLY WANT TO SUE THE CHEVY COMPANY..PLEASE GIVE ME INFORMATION ABOUT WHO I SHOULD TALK TO ABOUT MY LAWSUIT.. EVEN THOUGH MY WIFE AND I WERE NOT HURT, SHE COULD HAVE HAD A SERIOUS HEAD INJURY, BECAUSE ONCE AGAIN HER HEAD HIT THE WINDSHIELD AND CRACK THE WINDSHIELD..WE HAD TO TAKE AN AMBULANCE RIDE AND EVERYTHING AND GET X-RAYS...PLEASE NOTIFY ME ON WHAT CAN I DO... *TW
NHTSA ODI #10307225
Mileage unknown · Feb 4, 2010
Exterior Lighting
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN THE LIGHTS WENT OFF. THE CONTACT STATES HE TOLD HIS CHILDREN TO STOP THE VEHICLE AND TURN IT OFF AND AFTER SEVERAL ATTEMPTS THE LIGHTS CAME BACK ON. THE CONTACT STATES THE ISSUE HAS HA…
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TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN THE LIGHTS WENT OFF. THE CONTACT STATES HE TOLD HIS CHILDREN TO STOP THE VEHICLE AND TURN IT OFF AND AFTER SEVERAL ATTEMPTS THE LIGHTS CAME BACK ON. THE CONTACT STATES THE ISSUE HAS HAPPENED NUMEROUS TIMES. THE CONTACT HAD THE VEHICLES REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.
NHTSA ODI #10305148
79,000 miles · Feb 3, 2010
Exterior Lighting
I HAVE A 2002 CHEVY IMPALA. ABOUT A YEAR AGO THE TURN SIGNALS INTERMITTENTLY STOPPED WORKING. I WAS TOLD THE MULTIFUNCTIONAL WAND WOULD COST $500.00 (NOT INCLUD.LABOR) AND THERE IS NO AFTER MARKET PART. MY MECHANIC COULD NOT CONFIRM THE PROBLEM THOUGH. ALL ELSE ON THE WAND WORKS. I FEEL THIS PROBLEM IS CONNECTED WITH MY AIR/HEA…
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I HAVE A 2002 CHEVY IMPALA. ABOUT A YEAR AGO THE TURN SIGNALS INTERMITTENTLY STOPPED WORKING. I WAS TOLD THE MULTIFUNCTIONAL WAND WOULD COST $500.00 (NOT INCLUD.LABOR) AND THERE IS NO AFTER MARKET PART. MY MECHANIC COULD NOT CONFIRM THE PROBLEM THOUGH. ALL ELSE ON THE WAND WORKS. I FEEL THIS PROBLEM IS CONNECTED WITH MY AIR/HEAT RUNNING AND/OR LOSS OF POWER. THIS IS VERY DANGEROUS AND ALMOST CAUSED SEVERAL NEAR REAR-END INCIDENCES. I AM AFRAID TO HAVE MY DAUGHTER IN THE BACK SEAT. IS THERE A RECALL FOR THIS ITEM? *TR
NHTSA ODI #10304172
125,000 miles · Jan 27, 2010
Exterior Lighting
BOTH THE HAZARD AND TURNING SIGNAL LIGHT STARTED ACTING FUNNY AND THEN STOP WORKING AT THE SAME TIME CHANGED THE HAZARD SWITCH IT STARING WORKING AGAIN AND CHANGED THE TURNING SIGNAL LEVER THE TURNING SIGNAL STILL DOES NOT WORK.*CW
NHTSA ODI #10302469
64,000 miles · Jan 21, 2010
Electrical System
I HAVE A 2002 CHEVROLET IMPALA WHEREAS I BELIEVE THE PASSLOCK IGNITION IS DEFECTIVE. AFTER SEARCHING THE INTERNET, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CAR NOT STARTING. THE FAILURE OCCURS WHEN TRYING TO START THE CAR BY TURNING THE KEY. NOTHING HAS BEEN DO TO CORRECT THIS FAILURE. *TR
NHTSA ODI #10301801
78,000 miles · Dec 26, 2009
Electrical System
I HAVE A 2002 CHEVY IMPALA AND QUITE OFTEN THE CAR WILL NOT START AND DISPLAYS THE SECURITY LIGHT BUT AFTER LEAVING THE KEY IN THE ON POSITION AND PRESSING THE LOCK BUTTON ON THE VEHICLE THE CAR WILL START 10 MINUTES LATER. I HAD TO TAKE MY DAUGHTER TO THE ER BECAUSE OF A BAD CUT ON HER FINGER WHICH WAS BLEEDING PROFUSELY AND WE…
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I HAVE A 2002 CHEVY IMPALA AND QUITE OFTEN THE CAR WILL NOT START AND DISPLAYS THE SECURITY LIGHT BUT AFTER LEAVING THE KEY IN THE ON POSITION AND PRESSING THE LOCK BUTTON ON THE VEHICLE THE CAR WILL START 10 MINUTES LATER. I HAD TO TAKE MY DAUGHTER TO THE ER BECAUSE OF A BAD CUT ON HER FINGER WHICH WAS BLEEDING PROFUSELY AND WE GOT IN THE CAR AND IT WOULDN'T START. AFTER PRESSING THE LOCK BUTTON AND LEAVING THE KEY IN THE ON POSITION FOR 15 MINUTES IT FINALLY STARTED. IT DOES THIS ALL THE TIME AT LEAST 10 TIMES PER WEEK. THANK GOD MY KIDS WEREN'T DYING OR SOMETHING OR THANK HEAVENS IT WASN'T AN EMERGENCY SITUATION WHEN THE CAR WOULDN'T START. BUT I HAVE LOOKED AT NUMEROUS WEBSITES AND IT SEEMS THAT THE 2002 CHEVY IMPALAS HAVE THIS PROBLEM AND IT NEEDS TO BE RECALLED THE OWNERS SHOULD NOT HAVE TO PAY FOR THE PARTS!! *TR
NHTSA ODI #10296985
9,000 miles · Dec 16, 2009
Engine And Engine Cooling
IN 2002 I PURCHASED A IMPALA LS WITH 3.8 ENGINE. CASS # CHV0350387 ---08/15/03---AS STATED PRIOR--CONSUMER WANTS THE MANUFACTURER TO REPAIR THE VEHICLE CORRECTLY. I FEEL THAT THE REPAIR THAT IS BEEN DONE ON THE VEHICLE IS NOT CORRECT AND IN A MATTER OF TIME THE PROBLEM WILL RECUR AGAIN. REFERRING TO THE ABOVE STATED PARAGR…
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IN 2002 I PURCHASED A IMPALA LS WITH 3.8 ENGINE. CASS # CHV0350387 ---08/15/03---AS STATED PRIOR--CONSUMER WANTS THE MANUFACTURER TO REPAIR THE VEHICLE CORRECTLY. I FEEL THAT THE REPAIR THAT IS BEEN DONE ON THE VEHICLE IS NOT CORRECT AND IN A MATTER OF TIME THE PROBLEM WILL RECUR AGAIN. REFERRING TO THE ABOVE STATED PARAGRAPH THE PROBLEM HAS OCCURRED WITH THE VEHICLE WITH LESS THAN 60K. THE VEHICLE IS LOOSING ANTIFREEZE AT A CONSISTENT RATE AND IS NEEDING REPAIRS IMMEDIATELY. IF REPAIRS ARE NOT DONE THEN THE VEHICLE WILL BECOME A DRIVING HAZARD TO BOTH PASSENGER AND FELLOW USERS OF THE HIGHWAY. THE RECALL WAS A DEFECT MANAGEMENT REPAIR AND WASN'T COMPLETED IN A QUALITY AND PROFESSIONAL MANNER. THIS VEHICLE NEEDS IMMEDIATELY ATTENTION TO RESOLVE THE INJURY LIABILITY OF ALL CONCERNED. IT WAS AND IS STILL THE RESPONSIBILITY OF GM TO MAKE THIS RIGHT. IT SHOULD NOT FALL TO THE CUSTOMER TO MAKE THE COSTLY NEEDED REPAIRS NOW. WHEN IT WAS ASSEMBLED AND SOLD TO THE CUSTOMER. THIS MATTER SHOULD DEFINITELY BE RESEARCHED TO CONFIRM THE PROBLEMS WHICH COULD BE SOMEWHAT DIFFERENT BUT ORIGINATED FROM THE SAME RECALL. *TR
NHTSA ODI #10296046
77,006 miles · Dec 11, 2009
Electrical System
THE PROBLEM IS WITH A 2002 CHEVY IMPALA. THE PROBLEM WITH THE CAR IS THE PASSIVE LOCK 2 SYSTEM.. THIS SYSTEM LOCKS THE CAR OUT AND KEEPS IT FROM STARTING FOR ANY WHERE TO 15-30 MINS AT A TIME. THIS IS A VERY UNSAFE THING FOR ME I AM A SECURITY OFFICER AND FIND MYSELF IN AREAS THAT I NEED TO GET OUT OF AND CAN'T BECAUSE OF THE CA…
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THE PROBLEM IS WITH A 2002 CHEVY IMPALA. THE PROBLEM WITH THE CAR IS THE PASSIVE LOCK 2 SYSTEM.. THIS SYSTEM LOCKS THE CAR OUT AND KEEPS IT FROM STARTING FOR ANY WHERE TO 15-30 MINS AT A TIME. THIS IS A VERY UNSAFE THING FOR ME I AM A SECURITY OFFICER AND FIND MYSELF IN AREAS THAT I NEED TO GET OUT OF AND CAN'T BECAUSE OF THE CAR NOT START DO TO THE FAILING OF THIS SYSTEM THIS IS A ON GOING PROBLEM WITH ALOT OF GM MADE CARS FROM THE YEARS 1999-2004 I HAVE DONE ALOT OF RESEARCH WITH REPAIR SHOPS IN MY AREA AND OUT OF THE AREA. EVERYONE OF THIS PLACE I HAVE CALLED OR BEEN TO HAS TOLD ME THE SAME THING AND THAT IS THEY GET AT LEST ONE GM MADE CAR WITH IN THESE YEARS ONCE A MONTH. THE PROBLEM IS A FAULT IN THE PASS2 SYSTEM THE ONLY WAY TO FIX THIS PROBLEM IS TO TAKE IT TO A GM DEALER OR A AUTO ELECTION TO FIX THIS AND THE COST OF THIS IS OVER $500.00 . CHEVY REFUSES TO DO A RECALL ON THEIR PROBLEM WITH THIS CAR. AND OTHER CARS. *TR
NHTSA ODI #10295313
130,250 miles · Dec 9, 2009
Electrical System
CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHA…
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CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHANIC WAS REASONABLE IN HIS CHARGES. SINCE 10/23/09 STARTED USING A GM DEALER (A BIG MISTAKE). THEY HAVE CHANGED THE BODY CONTROL MODULE AND REPLACED THE IGNITION CYLINDER WITH PASSLOCK SENSOR. COST APPROACHING $1K AND STILL THE SAME PROBLEM THOUGH WITH LESS FREQUENCY (ABOUT THREE TIMES SINCE 11/10/09). CONTACTED GM FOR ASSISTANCE AND DUE TO MILEAGE (ABOUT 130K) THEY ARE UNWILLING TO HELP. ONLY BUY A GM PRODUCT IF YOU DON'T PLAN TO PUT MUCH MILEAGE ON IT. *TR
NHTSA ODI #10295078
152,000 miles · Dec 7, 2009
Exterior Lighting
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF AND THE TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY COULD REPLACE THE HEADLIGHT UNIT FOR $600 AND THE TURN SIGN…
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TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF AND THE TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY COULD REPLACE THE HEADLIGHT UNIT FOR $600 AND THE TURN SIGNAL MODULE FOR $400. THE CHEVROLET MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO WARRANTIES OR RECALLS RELATED TO THE HEADLIGHTS OR TURN SIGNALS. THE FAILURE MILEAGE WAS 152,000.
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02030 · Engine Compartment Fires
Opened Oct 22, 2002 · Closed Mar 9, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (3)
Fuel System, Gasoline:delivery
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
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