NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
19 reportsClear category filter100,000 miles · Jul 18, 2014
Electrical SystemEngineEquipment
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE A/C SYSTEM FAILED TO ACTIVATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO …
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TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE A/C SYSTEM FAILED TO ACTIVATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS
NHTSA ODI #10614591
133,000 miles · Aug 23, 2011
Air BagsElectrical SystemEquipment
ELECTRONIC - FIRST PROBLEM WAS AIRBAG LIGHT STAYING ON - AFTER AT LEAST 4 TRIPS TO DEALER - PROBLEM FIXED - NOW RADIO IS LOCKED AND SOMEHOW CONNECTED TO DOOR LOCKS AND SECURITY SYSTEM - APPARENTLY THIS IS AN ISSUE FOR THIS MODEL AND NEEDS RECALL. *TR
NHTSA ODI #10421174
59,000 miles · Aug 15, 2011
Electrical SystemEquipment
GM VEHICLES EQUIPPED WITH THE PASSKEY SYSTEM MAY, AND THOUSANDS DO, EXPERIENCE A PASSLOCK SYSTEM LOCKOUT, WHERE THE SECURITY SYSTEM PREVENTS STARTING OF THE VEHICLE, EVEN WHEN USING THE MFR'S SUPPLIED KEY. THE PASSKEY SENSOR PROBLEM IS RECURRING EVEN AFTER SOME CONSUMERS HAD DEALERS REPLACE IT. THIS DEFECT IN THE PASSKEY II AND …
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GM VEHICLES EQUIPPED WITH THE PASSKEY SYSTEM MAY, AND THOUSANDS DO, EXPERIENCE A PASSLOCK SYSTEM LOCKOUT, WHERE THE SECURITY SYSTEM PREVENTS STARTING OF THE VEHICLE, EVEN WHEN USING THE MFR'S SUPPLIED KEY. THE PASSKEY SENSOR PROBLEM IS RECURRING EVEN AFTER SOME CONSUMERS HAD DEALERS REPLACE IT. THIS DEFECT IN THE PASSKEY II AND III AS WELL AS THE PASSLOCK SYSTEMS ON GM VEHICLES HAS PLAGUED MY VEHICLE SINCE 3 WEEKS AFTER PURCHASE. THE DEALER SAID I HAVE TO REPLACE THE PASSKEY SENSOR, IGNITION CONTROL MODULE, IGNITION SWITCH, BCM AND EVEN POSSIBLY THE ECM. I HAVE CHECKED WITH OTHER SHOPS AND CONSUMERS VIA ONLINE FORUMS AND PERSONAL INTERACTIONS, AND HAVE COME TO LEARN OF 1000'S IF NOT 10,000'S OF CONSUMERS HAVE THIS PROBLEM, AND THE DEALER RECOMMENDED REPAIRS/REPLACEMENTS ONLY COVER UP THE PROBLEM FOR ABOUT A YEAR. THIS PROBLEM PREVENTS THE OWNER FROM STARTING THE CAR, AS WELL AS CAUSE IT TO STALL REGARDLESS OF LOCATION OR DRIVING CONDITION. THIS CAN RESULT IN LOSS OF CONTROL AND POSSIBLY LEAVING A CONSUMER STRANDED IN UNSURVIVABLE SITUATIONS. THIS IS A PUBLIC SAFETY AND A HEALTH RISK. EVEN WHEN UNDER WARRANTY, THE DEALER REFUSED TO REPLACE THE 'RECOMMENDED' PARTS AS THEY WERE NOT COVERED UNDER POWERTRAIN WARRANTY, HOWEVER THEY CAUSE THE VEHICLE'S POWERTRAIN TO NOT FUNCTION OR CEASE FUNCTION WHEN RUNNING JUST FINE SECONDS PRIOR. GM HAS BEEN NOTIFIED OF THIS ISSUE BY MYSELF AND TO NO AVAIL, A RESOLUTION IS UNAVAILABLE. I HAD A FRIEND OF MINE REPLACE OVER 8 COMPONENTS OF THE IGNITION/SECURITY SYSTEM AT THE DEALER FOR A COST OVER $2500. THE VEHICLE WAS 4 MONTHS OLD. MY VEHICLE, AT 9 YEARS HAS HAD THIS PROBLEM FOR THE PAST 4. GM NEEDS TO RECALL ALL VEHICLES EQUIPPED WITH A PASSLOCK/PASSKEY 2-3 SYSTEM FOR REPLACEMENT WITH A MORE RELIABLE ONE. A GOOGLE SEARCH TURNS UP OVER 138,000 RESULTS FOR GM PASSKEY PROBLEMS. GM PASSLOCK PROBLEMS TURNS UP OVER 85,100 RESULTS. THAT IS 223,100 RESULTS. IF I DO VEHICLE SPECIFIC, THAT NUMBER TRIPLES. CHEVY PASSKEY PROBLEMS RETURNS 1,340,000. *TR
NHTSA ODI #10419576
130,000 miles · Jun 6, 2011
EquipmentCrashInjury
ON OCTOBER 11, 2010, WAS STOPPED FOR A LEFT TURN, IN MY 2002 CHEVROLET IMPALA. I WAS HIT FROM THE BACK BY A PICKUP TRUCK. UPON IMPACT, MY ONSTAR MIRROR CAME LOOSE FROM THE WINDSHIELD AND THE CABLE BECAME A WEAPON IN THE CAR WITH THE MIRROR STILL ATTACHED. A WITNESS SAID IT LOOKED LIKE A BASEBALL BAT FLYING AROUND ON THE INSIDE O…
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ON OCTOBER 11, 2010, WAS STOPPED FOR A LEFT TURN, IN MY 2002 CHEVROLET IMPALA. I WAS HIT FROM THE BACK BY A PICKUP TRUCK. UPON IMPACT, MY ONSTAR MIRROR CAME LOOSE FROM THE WINDSHIELD AND THE CABLE BECAME A WEAPON IN THE CAR WITH THE MIRROR STILL ATTACHED. A WITNESS SAID IT LOOKED LIKE A BASEBALL BAT FLYING AROUND ON THE INSIDE OF THE CAR. THE CABLE WAS HANGING AND APPROXIMATELY 2FT LONG WHEN THE WRECKER PULLED IT AWAY. I RECEIVED MULTIPLE INJURIES TO MY HEAD/NECK AND RIGHT EYE DUE TO THIS PARTICULAR INCIDENT. THERE WERE ALSO OTHER INJURIES THAT I FEEL PROBABLY DO NOT PERTAIN TO THIS. THE CAR WAS LATER TOTALED AND SO NOTHING WAS DONE TO CORRECT THE ISSUE. I WILL REMAIN LEARY TO HAVE OR INSTALL ONSTAR EQUIPMENT IN ANY OTHER VEHICLE FOR THIS REASON. *TR
NHTSA ODI #10405327
113,000 miles · Dec 1, 2010
EquipmentSteeringVisibility
BROUGHT CAR AND WINDSHIELD WIPERS WERE NOT TIMED CORRECTLY AND I NEEDED A PART CALLED PLAW - THE COMPANY SAID THEY WERE FIXED BUT, NOT 3 MONTHS LATER WHEN HEAVY RAIN CAME MY WINDSHIELD WIPERS ARE ON MY WINDSHIELD STRAIGHT UP AND DOWN RIGHT IN FRONT OF WHAT IS SUPPOSED TO BE MY VISIBLE AREA. IM 5'3 AND I HAVE A SEVEN YEAR OLD CHI…
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BROUGHT CAR AND WINDSHIELD WIPERS WERE NOT TIMED CORRECTLY AND I NEEDED A PART CALLED PLAW - THE COMPANY SAID THEY WERE FIXED BUT, NOT 3 MONTHS LATER WHEN HEAVY RAIN CAME MY WINDSHIELD WIPERS ARE ON MY WINDSHIELD STRAIGHT UP AND DOWN RIGHT IN FRONT OF WHAT IS SUPPOSED TO BE MY VISIBLE AREA. IM 5'3 AND I HAVE A SEVEN YEAR OLD CHILD AND I WOULD HATE TO BE ON THE EXPRESSWAY WHEN IT STARTS RAINING AND NOT ABLE TO SEE BECAUSE NO ONE TOOK IT SERIOUSLY.. I DO NOT LOOK FORWARD TO RAINY DAYS ESPECIALLY WHEN I HAVE A NEWER CAR BUT I HAVE TO GET A RIDE OR ON THE BUS WITH MY CHILD......... HELP HELP HELP!!!!!!!!!!!!!!! *TR
NHTSA ODI #10368607
102,863 miles · Jul 29, 2010
Electrical SystemEquipment
WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE …
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WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE MANY COMPLAINTS TO CHEVY- THEY WONT ASSIST WITH THE REPAIR OF THE PASS LOCK SECURITY SYSTEM FOR THE SIMPLE REASON ITS OUT OF WARRANTY. ITS NOT A MAINTENANCE ISSUE ITS A MECHANICAL ISSUE. ITS ALSO A SAFETY ISSUE. THE CAR JUST SHUTS OFF AS IF SOMEONE IS STEALING IT. HOW DANGEROUS- ON ROUTE 80 HIGHWAY OR ANY ROAD FOR THAT MATTER, YOUR CAR SHUTS OFF AND YOUR SMASHED FROM BEHIND WITH CARS PILED UP- SOMEONE WILL BE DEAD ANDMANY WILL BE SERIOUS HURT. OR BEING STRANDED ON A DARK COUNTRY ROAD WITH NO CELL RECEPTION. THIS IS A SAFETY ISSUE AND AFTER ALOT OF RESEARCH ON THIS PROBLEM- GM"S RESPONSE' SORRY WE CANT HELP YOU- TODAY TOYOTA RECALLED 412K CARS, BECAUSE OF STEERING ISSUE AND WAS A SAFETY ISSUE. NISSAN, TOYOTA, AND HONDA DIDN'T NEED BAILOUTS WHY BECAUSE THEY STAND BEHIND THEIR CARS UNLIKE GM- THIS IS A BIG ISSUE WITH HUNDREDS OF THOUSANDS OF PEOPLE COMPLAINING AND GM AS USUAL DOES NOTHING TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER AGAIN PURCHASE A GM PRODUCT AS ITS A COMPLETE PIECE OF GARBAGE AND THE ONES WORKING FOR GM AREN'T ANY BETTER. LET GM SINK AND GO UNDER, THAT WAY AMERICANS WILL HAVE MORE RELIABLE TRANSPORTATION AND COMPANIES THAT ACTUALLY STAND BEHIND SAFETY ISSUES WITH THEIR CARS. IT AMAZES ME HOW GM CAN TAKE BAILOUTS- TO KEEPTHEM AFLOAT BUT WONT DO ANYTHING TO BACK THEIR VEHICLES, SOONER OR LATER THEY WILL SINK AND THEY WILL ALL BE SITTING THERE DUMBFOUNDED SCRATCHING THEIR HEADS WONDERING OH GEE WHAT HAPPENED, YOU DIDN'T STAND BEHIND YOUR CARS MORON THAT'S WHAT HAPPENED, AND PEOPLE WENT TO MORE RELIABLE COMPANIES. 13K FOR A 2002 IMPALA LS, GUESS ITS TIME TO TAKE IT TO THE JUNK YARD VERY UNSAFE AND NO PEACE OF MIND TO DRIVE THE GARBAGE. *TR
NHTSA ODI #10346123
68,000 miles · Dec 5, 2009
Electrical SystemElectronic Stability Control (esc)Equipment
I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THI…
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I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED. *TR
NHTSA ODI #10294570
Mileage unknown · Jul 27, 2009
EquipmentTraction Control System
TRACTION FREQUENTLY ACTIVATES. "SERVICE TRACTION SYSTEM" AND "ABS" LIGHTS COME ON FREQUENTLY. LAST SPRING AND SUMMER, MY MECHANIC REPLACED A COUPLE OF PARTS BUT IT DID NOT RESOLVE THE PROBLEM. I CAN NOT TELL YOU EXACTLY WHAT THOSE PARTS WERE WITHOUT FINDING MY RECEIPTS FOR THE WORK. LAST SPRING AND SUMMER, THE TRACTION DID NOT…
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TRACTION FREQUENTLY ACTIVATES. "SERVICE TRACTION SYSTEM" AND "ABS" LIGHTS COME ON FREQUENTLY. LAST SPRING AND SUMMER, MY MECHANIC REPLACED A COUPLE OF PARTS BUT IT DID NOT RESOLVE THE PROBLEM. I CAN NOT TELL YOU EXACTLY WHAT THOSE PARTS WERE WITHOUT FINDING MY RECEIPTS FOR THE WORK. LAST SPRING AND SUMMER, THE TRACTION DID NOT ACTUALLY ACTIVATE BUT THE LIGHT DID COME ON. DIAGNOSTIC WAS DONE SEVERAL TIMES WITH NO RESULTS EXCEPT FOR A COUPLE OF TIMES. I HAD THE BODY MODULE REPLACE LAST FALL. I HAD NO PROBLEMS FOR ABOUT A MONTH BUT PROBLEMS STARTED PERIODICALLY AND ARE GRADUALLY INCREASING. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. WITH THE TIRES SPINNING LIKE THAT, IT COULD BE DANGEROUS. AFTER STOPPING AT A STOP LIGHT OR STOP SIGN OR MAKING A TURN, MY TRACTION SOMETIMES ACTIVATES. *TR
NHTSA ODI #10278461
70,000 miles · Apr 15, 2009
Electrical SystemEngine And Engine CoolingEquipment
2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NE…
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2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH JUST TO KEEP THIS TO A MINIMUM! BCM REPLACED TWICE BY DEALER, SECURITY ISSUES WON'T ALLOW CAR TO START FOR 15 MINS. EACH TIME, WHICH IS VERY INCONVENIENT. SOOO MANY PROBLEMS AND COMPLAINTS WITH THESE 'QUALITY' GM VEHICLES, AND YET THEY DO NOTHING TO RESOLVE THEM, EXCEPT HOLD OUT THEIR HANDS WANTING MORE $$$ FROM AMERICAN TAXPAYERS TO KEEP ON MAKING JUNK! AND NOW THE NEWEST OF A LONG LINE OF RECALLS/PROBLEMS IS THAT THERE IS A FIRE HAZARD FOR LEAKING OIL ON THE MANIFOLD! ALL OF THESE VEHICLES NEED TO BE RECALLED DUE TO THE NUMEROUS SAFETY CONCERNS AND CONSUMERS ARE SICK AND TIRED OF GENERAL MOTORS OBVIOUS DISREGARD FOR SAFETY AND RELIABILITY! *TR
NHTSA ODI #10265438
Mileage unknown · Apr 13, 2009
Equipment
WE HAVE A 2002 CHEVY IMPALA. THE SECURITY LIGHT WILL COME ON WHILE DRIVING. WHEN YOU TURN THE CAR OFF. IT WILL NOT RESTART FOR ABOUT 10 TO 20 MINUTES. THIS USED TO HAPPEN OCCASIONALLY BUT NOW IT'S HAPPENING ATLEAST 3 TO 5 TIMES A MONTH. HAVE TAKEN IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY SAY IT HAS …
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WE HAVE A 2002 CHEVY IMPALA. THE SECURITY LIGHT WILL COME ON WHILE DRIVING. WHEN YOU TURN THE CAR OFF. IT WILL NOT RESTART FOR ABOUT 10 TO 20 MINUTES. THIS USED TO HAPPEN OCCASIONALLY BUT NOW IT'S HAPPENING ATLEAST 3 TO 5 TIMES A MONTH. HAVE TAKEN IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY SAY IT HAS TO ACTUALLY BE DOING IT WHILE THEY ARE CHECKING IT. DEALERSHIP SAYS THEY HAVE NO IDEA WHY IT'S DOING THIS. THIS HAS BEEN OCCURRING NOW FOR THE LAST TWO YEARS SINCE WE BOUGHT THE CAR USED FROM THE CHEVY DEALERSHIP. *TR
NHTSA ODI #10265121
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE06017 · Alleged Headlight Failure
Opened May 15, 2006 · Closed Oct 25, 2006
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02030 · Engine Compartment Fires
Opened Oct 22, 2002 · Closed Mar 9, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (3)
Fuel System, Gasoline:delivery
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
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