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2002 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

571 reports with mileage · 224 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 305 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports32 fire reports27 injury reports

Unknown Or Other complaints

19 reports
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145,000 miles · Apr 27, 2015
Electrical SystemUnknown Or Other

CAR WILL ONLY START RANDOMLY. ENGINE WILL NOT TURN. ALL LIGHTS ON DASH WILL GO OUT WHEN TURNING THE IGNITION. STARTER HAS BEEN REPLACED AND ELECTRICAL SHOP ADVISED TO GO TO DEALER. TOOK TO DEALER FOR IGNITION RECALL WHICH DID NOT FIX THE PROBLEM. DEALER ADVISED THIS ISSUE IS NOT COVERED BY RECALL. SECURITY LIGHT TURNS ON. …

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CAR WILL ONLY START RANDOMLY. ENGINE WILL NOT TURN. ALL LIGHTS ON DASH WILL GO OUT WHEN TURNING THE IGNITION. STARTER HAS BEEN REPLACED AND ELECTRICAL SHOP ADVISED TO GO TO DEALER. TOOK TO DEALER FOR IGNITION RECALL WHICH DID NOT FIX THE PROBLEM. DEALER ADVISED THIS ISSUE IS NOT COVERED BY RECALL. SECURITY LIGHT TURNS ON. *TR

NHTSA ODI #10713010

126,895 miles · Jul 8, 2014
Electrical SystemUnknown Or Other

THE CAR DONT START. THE KEY STUCK ALWAYS . SOMETIMES THE CAR TURNS ITSELF OFF WHEN START THE CAR *JS

NHTSA ODI #10608940

98,000 miles · Aug 29, 2011
Seat BeltsUnknown Or Other

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES WERE BEING ROTATED WHEN THE TECHNICIAN STATED THAT THE REAR STRUT CHAMBER WAS OUT OF ALIGNMENT, CAUSING THE INTERIOR SIDES OF THE REAR TIRES TO WEAR EXCESSIVELY. THE CONTACT WAS CONCERNED THAT THE TIRES MAY BLOW OUT AND DECIDED TO HAVE THE TIRES REPL…

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TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES WERE BEING ROTATED WHEN THE TECHNICIAN STATED THAT THE REAR STRUT CHAMBER WAS OUT OF ALIGNMENT, CAUSING THE INTERIOR SIDES OF THE REAR TIRES TO WEAR EXCESSIVELY. THE CONTACT WAS CONCERNED THAT THE TIRES MAY BLOW OUT AND DECIDED TO HAVE THE TIRES REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. ON A 65,000 MILE TIRE REPAIR REAR STRUT HOLES CAMBER RODS ETC. UPDATED 10/07/2011 *LN *TR

NHTSA ODI #10422449

170,000 miles · Aug 5, 2011
Unknown Or Other

OUR 2002 GENERAL MOTORS CHEVROLET IMPALA HAS THE REPORTED AND WELL KNOWN INTERMITTENT ISSUE KNOWN AS THE PASSLOCK FAILURE REGARDING GENERAL MOTORS SECURITY MODULE WHICH OCCURS ON MANY GENERAL MOTORS CARS MADE FROM 1999-2005. THE PASSLOCK FAILURE HAPPENS INTERMITTENTLY AND IS DIFFICULT TO DIAGNOSE AND FIX/RESOLVE BUT IS REPORTED …

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OUR 2002 GENERAL MOTORS CHEVROLET IMPALA HAS THE REPORTED AND WELL KNOWN INTERMITTENT ISSUE KNOWN AS THE PASSLOCK FAILURE REGARDING GENERAL MOTORS SECURITY MODULE WHICH OCCURS ON MANY GENERAL MOTORS CARS MADE FROM 1999-2005. THE PASSLOCK FAILURE HAPPENS INTERMITTENTLY AND IS DIFFICULT TO DIAGNOSE AND FIX/RESOLVE BUT IS REPORTED ON THE INTERNET. THE PASSLOCK FAILURE SEEMS TO BE TIED TO THE 'SECURITY' LIGHT ON THE DASHBOARD, HOWEVER IT HAS BEEN SEEN THAT THE 'SECURITY' LIGHT CAN COME ON FROM TIME TO TIME WHILE DRIVING WITH NO PROBLEMS BUT NOT ALWAYS. THE PASSLOCK FAILURE IS OBSERVED IN 2 SCENARIOS: 1) WHILE DRIVING IN TRAFFIC THE VEHICLE MAY STALL, LEAVING THE DRIVER WITHOUT POWER STEERING OR POWER BRAKES, ALSO THE 'SECURITY' LIGHT ON THE DASHBOARD WILL BE LIT. 2) AFTER GETTING INTO THE CAR IT FAILS TO START, THE ENGINE WILL NOT TURN OVER BUT ELECTRICAL INSTRUMENTS ALL APPEAR TO WORK OKAY, THE 'SECURITY' LIGHT ON THE DASHBOARD WILL BE LIT. FREQUENCY OF FAILURE - THE FREQUENCY OF THESE TWO FAILURES IS UNABLE TO BE PREDICTED, IT HAS OCCURRED MULTIPLE TIMES IN ONE DAY, MULTIPLE TIME TIMES ACROSS 2 DAYS AND THEN MAY NOT OCCUR FOR WEEKS OR MONTHS. THE ISSUE CAN OCCUR IN WINTER, SUMMER, FALL OR SPRING. TEMPORARY CORRECTION - WHEN THE CAR FAILS TO START THEN THIS ISSUE MAY BE ABLE TO BE RESOLVED TEMPORARILY BY USING ANOTHER KEY ( A SPARE KEY SHOULD BE STORED IN THE CAR FOR SAFETY) OR THE DRIVER MUST WAIT ABOUT 20 MINUTES WITH THE KEY REMOVED FROM THE IGNITION AND THEN THE ISSUE WILL BE TEMPORARILY RESOLVED UNTIL THE NEXT TIME. RESEARCH INTO THIS FAILURE HAS SHOWN THAT THIS FAILURE IS NOT ABLE TO BE REPLICATED BY MYSELF OR ANY RELIABLE SERVICE TECHNICIANS THROUGH MY RESEARCH VIA THE INTERNET. ALSO - RESEARCH INTO THIS FAILURE HAS NOT SHOWN A PROVEN AND FINAL FIX THOUGH MANY THEORETICAL FIXES ARE AVAILABLE. SHOULD THIS FAILURE CAUSE A VEHICLE WHILE IN TRAFFIC TO STALL, DEATH AND INJURY MAY RESULT INSIDE AND OUTSIDE THE VEHICLE, THIS ISSUE NEEDS A RECALL FROM GM! *TT

NHTSA ODI #10417724

124,000 miles · Mar 24, 2010
Unknown Or OtherVisibility

STARTING WITH THE 2000 CHEVY IMPALA THEY HAVE A WINDSHIELD WIPER PROBLEM, WHERE IF HEAVY SNOWS SLIDES OFF THE ROOF ONTO THE WINDSHIELD, OR IF THE WIPERS ARE FROZEN TO THE WINDSHIELD WHEN YOU OPERATE THE WIPERS, IT BENDS A TAB UNDER THE WIPER MECHANISM AND CAUSES THE WIPERS TO PARK IN THE OUTWIPE CONDITION WHEN TURNED OFF INSTEAD…

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STARTING WITH THE 2000 CHEVY IMPALA THEY HAVE A WINDSHIELD WIPER PROBLEM, WHERE IF HEAVY SNOWS SLIDES OFF THE ROOF ONTO THE WINDSHIELD, OR IF THE WIPERS ARE FROZEN TO THE WINDSHIELD WHEN YOU OPERATE THE WIPERS, IT BENDS A TAB UNDER THE WIPER MECHANISM AND CAUSES THE WIPERS TO PARK IN THE OUTWIPE CONDITION WHEN TURNED OFF INSTEAD OF OUT OF THE WAY OF THE DRIVERS VISION JUST UNDER THE FRONT HOOD. THEY PARK STRAIGHT UP CAUSING A DANGEROUS OBSTRUCTION IN THE DRIVERS VIEW. THERE HAVE BEEN HUNDREDS OF POSTINGS ON THE INTERNET WHERE IMPALA OWNERS HAVE HAD THIS PROBLEM SPECIFICALLY IN THE STATES THAT EXPERIENCE FREEZING WEATHER AND SNOW. SOME HAVE STATED AFTER PAYING FROM $75 TO $300 TO HAVE IT REPAIRED THE PROBLEM WOULD RETURN. PERHAPS A VERY POOR DESIGN ON GMS PART BUT TO THIS DATE GM HAS NOT INSTITUTED A RECALL. GM HAS ACKNOWLEDGED THE PROBLEM AND DESIGNED REPLACEMENT KIT FOR THE BENT TAB AT GREAT EXPENSE FOR THE OWNER TO HAVE IT REPAIRED.

NHTSA ODI #10321832

74,200 miles · Apr 3, 2006
Unknown Or Other

DT*: THE CONTACT STATED THE MATERIAL PADDING HOOKS WERE BROKEN OFF OF THE SIDE OF THE SEAT AND PLACED IN THE MOUTH BY THE TODDLER. ALTHOUGH THERE WAS A RISK OF CHOKING, THE CHILD DID NOT SUSTAIN ANY INJURIES. AFTER THE INCIDENT, THE SEAT WAS INSPECTED BY A CHILD SAFETY SEAT TECHNICIAN WHO SUGGESTED DISCARDING THE SEAT. THE M…

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DT*: THE CONTACT STATED THE MATERIAL PADDING HOOKS WERE BROKEN OFF OF THE SIDE OF THE SEAT AND PLACED IN THE MOUTH BY THE TODDLER. ALTHOUGH THERE WAS A RISK OF CHOKING, THE CHILD DID NOT SUSTAIN ANY INJURIES. AFTER THE INCIDENT, THE SEAT WAS INSPECTED BY A CHILD SAFETY SEAT TECHNICIAN WHO SUGGESTED DISCARDING THE SEAT. THE MANUFACTURER WAS NOT ALERTED.

NHTSA ODI #10154450

5,000 miles · Sep 21, 2005
Electrical SystemEngine And Engine CoolingFuel System, Gasoline

2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM

NHTSA ODI #10137170

Mileage unknown · Mar 30, 2005
Unknown Or Other

THIS PROBLEM HAS OCCURRED MORE THAN ONCE, AND HAS NOT BEEN RESOLVED. THE CONSUMER WAS CONCERNED BECAUSE THIS PROBLEM WAS NOT RESOLVED, AND THE ISSUES WERE STILL THERE. WHEN THE CONSUMER TURNS ON THE HEAT OR AIR A SOUR ODOR CAME IN FROM THE VENT AREA. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION ON NUMEROUS OCCA…

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THIS PROBLEM HAS OCCURRED MORE THAN ONCE, AND HAS NOT BEEN RESOLVED. THE CONSUMER WAS CONCERNED BECAUSE THIS PROBLEM WAS NOT RESOLVED, AND THE ISSUES WERE STILL THERE. WHEN THE CONSUMER TURNS ON THE HEAT OR AIR A SOUR ODOR CAME IN FROM THE VENT AREA. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION ON NUMEROUS OCCASIONS. THE CONSUMER WAS PREGNANT AT THE TIME. THE ODOR MADE THE CONSUMER SICK. THE DEALER WAS AWARE OF THE PROBLEM, BUT A SOLUTION HAD NOT BEEN DETERMINED. *AK *SC *JB

NHTSA ODI #10101881

Mileage unknown · Apr 24, 2002
Unknown Or Other

THE TOP OF THE DASH BOARD ON THE PASSENGER SIDE IS LIFTING AWAY FROM THE FRONT OF THE DASH BOARD (YOU CAN SEE THE GLUE). INTERESTING POINT TO MENTION - THE RENTAL CAR WE RECEIVED WAS ALSO AN IMPALA AND WE NOTED THE SAME THING WAS HAPPENING TO THE DASH BOARD ON THE RENTAL VEHICLE. (CAN THIS AFFECT AIR BAG DEPLOYMENT?)*AK

NHTSA ODI #761159

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

09V116000 · Engine And Engine Cooling

Apr 8, 2009

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence & remedy

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06017 · Alleged Headlight Failure

Opened May 15, 2006 · Closed Oct 25, 2006

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (3)

Exterior Lighting

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA02030 · Engine Compartment Fires

Opened Oct 22, 2002 · Closed Mar 9, 2004

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (3)

Fuel System, Gasoline:delivery

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Fuel System, Gasoline

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.