Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
1325–50K
850–75K
175–100K
4100–150K
0150K+
41 reports with mileage · 14 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Hydraulic. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports3 fire reports0 injury reports
What owners actually said
55 reports
35,000 miles · Jul 10, 2004
Service Brakes, Hydraulic
DURING PANIC STOP WITH EMPTY VEHICLE, BRAKE EFFECTIVENESS WAS INSUFFICIENT. BRAKE PEDAL TRAVELED TO MECHANICAL STOP WITH NO ANTISKID CYCLING, NO WHEEL SKIDS. EXAMINATION OF ROAD SURFACE AFTERWARDS SHOWED NOT EVEN A FAINT TRACE OF TIRE MARKS. VEHICLE WAS BEING OPERATED ON FREEWAY AND BRAKES HAD NOT BEEN USED FOR SEVERAL HOURS …
Read full complaint
DURING PANIC STOP WITH EMPTY VEHICLE, BRAKE EFFECTIVENESS WAS INSUFFICIENT. BRAKE PEDAL TRAVELED TO MECHANICAL STOP WITH NO ANTISKID CYCLING, NO WHEEL SKIDS. EXAMINATION OF ROAD SURFACE AFTERWARDS SHOWED NOT EVEN A FAINT TRACE OF TIRE MARKS. VEHICLE WAS BEING OPERATED ON FREEWAY AND BRAKES HAD NOT BEEN USED FOR SEVERAL HOURS PRIOR TO THIS STOP. AN HOUR AFTER THIS INCIDENT AN INTENTIONAL PANIC STOP WAS MADE FROM 65MPH TO RECONFIRM, RESULTS WERE THE SAME. VEHICLE IS BEING SCHEDULED FOR INSPECTION BY DEALER. NOTE: THE ORIGINAL FRONT BRAKE PADS WERE REPLACED SEVERAL MONTHS AGO DUE TO THE OEM FRONT GREASE SEALS FAILING AND CAUSING GREASE CONTAMINATION OF THE FRONT INNNER DISC BRAKE PADS. *AK
NHTSA ODI #10080780
34,000 miles · Jun 25, 2004
Air Bags
WHEN DRIVING AT AN UNDETERMINED SPEED AIRBAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER WILL TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. *AK THE CONSUMER WAS TOLD THAT WATER CAUSED THE AIR BAG SENSOR TO FAIL. *NM
NHTSA ODI #10072035
5,000 miles · Apr 28, 2004
Steering
THERE IS A KNOCKING IN THE STEERING. POOR STEERING CONTROL. DEALER REPLACED STEERING GEAR 3 TIMES AND THEN WAS TOLD BY GEN MOTORS NOT TO REPLACE IT AGAIN. THE PROBLEM STILL EXISTS. THE VEHICLE IS STILL IN WARRANTY. PRESENTLY AT A STANDOFF WITH GM. THEY WON'T FIX, I WON'T PAY.*AK
NHTSA ODI #10067952
26,330 miles · Apr 6, 2004
Engine And Engine Cooling
2002 CHEVY VAN/6.5 DIESEL LEAKS OIL FROM OIL COOLANT LINES TOOK 3 TIMES TO FIX AND END RESULT WAS TO REPLACE THE OIL COOLER. *LA
THE VEHICLE'S TRANSMISSION HAS FAILED WITHOUT WARNING WHILE BACKING OUT OF THE DRIVEWAY. AS A RESULT THE VEHICLE COASTED SLOWLY INTO THE MIDDLE OF THE STREET. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
NHTSA ODI #10064875
27,000 miles · Mar 8, 2004
Tires
WHILE DRIVING AT 65 MPH REAR DRIVER'S SIDE TIRE BLEW OUT WITH WARNING. CONSUMER EXAMINED THE TIRE, AND DISCOVERED THAT THE TIRE BLEW OUT AT THE SIDEWALL.*AK
NHTSA ODI #10061617
8,800 miles · Mar 1, 2004
Structure
RIGHT FRONT TIRE IS WEARING OFF ON OUTER EDGE OF TIRE. INSIDE DEPTH IS 8/32 OUTSIDE DEPTH IS 3/32, WITH ONLY APPROXIMATELY 8000 MILES ON TIRE. GOING ON THIRD SET OF TIRES WITH ONLY 17,000 ON IT. TOOK IT TO DEALER TWICE, DOES NOT KNOW WHAT IS WRONG WITH IT. 2002 EXPRESS COMMERCIAL CUTAWAY-12000 GVW. *AK
NHTSA ODI #10060108
19,000 miles · Feb 16, 2004
Suspension
VAN SUDDENLY DROPPED ON RIGHT FRONT SIDE AND STEERING PULLED VIOLENTLY RIGHT.*AK
NHTSA ODI #10058273
30,000 miles · Dec 4, 2003
Steering
THE VEHICLE STEERING GEAR BOX FAILED. THE DEALER HAS REPLACED FOUR TIMES, HOWEVER PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
NHTSA ODI #10050067
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
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