2002 Chevrolet Express

THE VEHICLE SHUTS DOWN WITHOUT WARNING WHILE DRIVING, FOUND A GM SERVICE BULLETIN STATING TO REPLACE THE DISTRIBUTOR CAP AND ROTOR BUT HAVE DONE THAT NOW 4 FOUR TIMES BUT THIS DOESN'T CORRECT THE CAUSE JUST THE EFFECT. TO DATE IT HAS REDENDERED OUR VEHICLE UNDRIVEIBLE DUE TO IT'S UNRELIBILITY. GM ISN'T DOING ANYTHING TO HELP US OUR OUR WHEELCHAIR BOUND SON WHO RELIES ON THIS VEHICLE FOR MEDICAL APPOINTMENTS.

VAN IS USED IN A MUNICIPAL PARKS AND RECREATION DEPARTMENT FOR MAINTENANCE DUTIES. OPERATOR STARTED VEHICLE AT BEGINNING OF DAY TO WARM UP. OPERATOR LEFT THE VEHICLE. OPERATOR RETURNED APPROXIMATELY FIVE MINUTES LATER AND SAW SMOKE COMING FROM INSIDE THE PASSENGER AREA. OPERATOR CALLED 911 AND RETRIEVED A DRY POWDER EXTINGUISHER. OPERATOR SAW FLAMES COMING FROM AN AREA IN THE REAR OF THE DRIVER'S SEAT. OPERATOR TURNED OFF IGNITION AND USED EXTINGUISHER ON THE FIRE, PUTTING IT OUT. INVESTIGATION SHOWS AREA OF ORIGIN TO INSIDE THE DRIVER?S SIDE SEAT BELT CHANNEL. PLASTIC MOLDING COVERS THIS CHANNEL. A WIRING HARNESS IS LOCATED IN THIS CHANNEL. HEAVIEST BURN OF THE HARNESS IS DIRECTLY AT THE CONNECTION OF THE HARNESS TO THE DRIVER?S SIDE SEAT BELT MECHANISM LOCATED AT THE FLOOR. FIRE PARTIALLY CONSUMED HARNESS AND PLASTIC MOLDING. THERE ARE PICTURES OF THE DAMAGE AND HARNESS. HARNESS WAS CUT BACK TO CLEAN WIRING ON BOTH SIDES OF DAMAGED SECTION AND IS AVAILABLE FOR INSPECTION.*AK

2002 CHEVROLET EXPRESS ENGINE LOST POWER AND REAR BRAKES CAUGHT ON FAILED. *BF THE CONVERTER WAS CLOGGED WHICH RESULTED IN THE ENGINE LOSING POWER. THE CHECK SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE ENGINE MISSED ON ACCELERATION. THE DEALER REPLACED THE PLUG WIRE CAP ROTOR AND DISTRIBUTOR. THE CONSUMER HEARD A SCRAPPING NOISE COMING FROM THE REAR BRAKES AND VEHICLE SHOOK WHILE BRAKING. THERE WAS VIBRATION IN THE DRIVELINE ON ACCELERATION, THE BELT WAS REPLACED. VEHICLE CONSUMED EXCESSIVE AMOUNTS OF OIL. FLUID LEAKED FROM REAR AXLE, DEALER REPLACED THE REAR AXLE SEALS. THE DEALER REPLACED THE FUEL SENDER ASSEMBLY DUE TO STALLING. THE VEHICLE BATTERY WENT DEAD AFTER THE VEHICLE SAT OVERNIGHT. CLUTCH WAS LOUD AND PROVIDED NO POWER ON HOT DAYS, THE CLUTCH FAN WAS REPLACED. THE CONSUMER REQUEST THAT THE MANUFACTURER PROVIDE A REPLACEMENT VEHICLE OR REFUND THE FULL CONTRACT PRICE PLUS INCIDENTAL COST. *NM

THE CONSUMER SAW BATTERY ACID LEAKING FROM THE VEHICLE. THE MECHANIC REPAIRED THE PROBLEM ONCE, HOWEVER THE PROBLEM RESURFACED. *JB THE POSITIVE BATTERY POST BROKE AND CAUSED THE ACID TO LEAK DOWN THE SIDE OF THE ENGINE COMPARTMENT. THE DEALER WOULD NOT PROVIDE ANY FINANCIAL ASSISTANCE AND TOLD THE CONSUMER TO CALL AC DELCO. THE CONSUMER CONTACTED AC DELCO AND WAS TOLD IT WAS THE DEALER'S PROBLEM. *NM

PROBLEMS WHILE USING CRUISE CONTROL ON VEHICLE.*MR WHEN THE CRUISE CONTROL WAS ENGAGED AND THE BRAKE PEDAL WAS PRESSED, THE VEHICLE TOOK A WHILE BEFORE RESPONDING AND REDUCING THE SPEED OF THE VEHICLE. WHEN THE CRUISE CONTROL WAS SET AT 65 MPH AND GOING DOWN GRADE, THE VAN WOULD PICK UP SPEED AND NEVER ADJUST BACK TO 65 MPH. IF THE SPEED WENT UP TO 70 MPH THE CRUISE CONTROL SET ITSELF AT 70 MPH. THE CONSUMER EXPERIENCED OTHER PROBLEMS WITH THE VEHICLE. THE VAN WOULD LOOSE POWER WHEN ACCELERATING. THE DEALER REPLACED THE PCM AND REPROGRAMMED IT. WHILE PERFORMING THE ENGINE DIAGNOSTIC THE TECHNICIAN FOUND THAT THE CAP AND ROTOR HAD MOISTURE IN THEM AND WERE CORRODED. THE VEHICLE'S BATTERY WAS ALSO REPLACED BECAUSE OF A DEAD CELL. *NM

LOSS OF BRAKING EFFECTIVENESS, ON INSPECTION DISCOVERED THAT OEM FRONT AXLE GREASE SEALS HAD FAILED. FAILURE HAD CONTAMINATED BOTH LEFT AND RIGHT INNER DISC BRAKE PADS AND INNER SIDE OF BOTH FRONT ROTORS WITH AXLE GREASE. REPORTED TO DEALER SERVICE AND ASKED THAT THE FAILURE BE ENTERED INTO THE GM/CHEVY SYSTEM FOR INVESTIGATION AND CORRECTION. DEALER SERVICE DEPT. DENIED ANY OTHER INSTANCES OF THIS FAILURE EXISTED AND DECLINED TO REMEDY SEAL FAILURE OR BRAKE PAD DAMAGE UNDER WARRANTY. FRONT BRAKE PADS AND GREASE SEALS WERE REPLACED AT OWNER EXPENSE.*AK