IllustrationWHILE DRIVING, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO FOUND THE LEFT REAR TIRE TREAD WAS SEPARATING. *AK WHEN THE VIBRATION NOISE WAS HEARD A LOUD VIBRATION FOLLOWED BY A SOUND AS IF THE REAR END HAD FALLEN OFF. THE VEHICLE SWAYED. *SCC *JB
2002 Chevrolet Express
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Express years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
1325–50K
850–75K
175–100K
4100–150K
0150K+
41 reports with mileage · 14 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports3 fire reports0 injury reports
What owners actually said
55 reportsCONSUMER NOTICED THAT WHEN HEADLIGHTS ARE TURNED ON TAIL LIGHTS FUSE BLOWS OUT INTERMITTENTLY.*AK
WHILE TRAVELING ON THE HIGHWAY STEERING COLUMN HAS A LOT OF PLAY INSIDE OF THE STEERING WHEEL. *AK
DEALERSHIP DON'T HAVE THE PARTS TO PERFORM THE OWNER NOTIFICATION FOR THE RUNNING BOARD LIGHTS.*AK
WHEN TAPPING THE GAS PEDAL LIGHTLY THE REDUCED ENGINE POWER AND SERVICE ENGINE SOON LIGHTS COME ON AND VEHICLE REMAINS RUNNING BUT LOOSES ALL POWER. *TT
ALL 4 TIRES CONTAINED SPLITS ON THE SIDE WALL, CONSUMER WAS UNABLE TO DRIVE THE VEHICLE. *JB DOT #'S: VN 11 B1C 4101, 1501, 3801, AND 4001. SCC
THE VEHICLE WAS NOT STABLE.*JB
2002 CHEVROLET EXPRESS VAN WITH EXPLORER CONVERSION - BURST INTO FLAMES WHILE IN OUR DRIVEWAY (ENGINE OFF). EXTENSIVE FIRE DAMAGE TO DRIVERS SIDE. EXTENSIVE SMOKE DAMAGE TO INTERIOR. FIRE MARSHALL STATES SMOKE PATTERN INDICATED FIRE ORIGONATED A BOTTOM OF DRIVER'S DOOR - LIGHT OR WIRING. OF NOTE, A "RECALL NOTICE" ARRIVED AT OUR…
Read full complaint
2002 CHEVROLET EXPRESS VAN WITH EXPLORER CONVERSION - BURST INTO FLAMES WHILE IN OUR DRIVEWAY (ENGINE OFF). EXTENSIVE FIRE DAMAGE TO DRIVERS SIDE. EXTENSIVE SMOKE DAMAGE TO INTERIOR. FIRE MARSHALL STATES SMOKE PATTERN INDICATED FIRE ORIGONATED A BOTTOM OF DRIVER'S DOOR - LIGHT OR WIRING. OF NOTE, A "RECALL NOTICE" ARRIVED AT OUR HOME IN THE MAIL FOR THE RUNNING BOARD LIGHT WIRING HARNESS ON 2/5/03 WHICH WAS "DATED" 1/23/03.
CHECK ENGINE SOON LIGHT HAS EMITTED AND BEEN TO THE DEALER A MIN. OF FIFTEEN TIMES. THE DEALER CHANGED VARIOUS COMPONENTS IN HOPES OF REPAIR W/O REALLY KNOWING THE PROBLEM WITH THE VEHICLE. THE FACTORY WARRANTY HAS EXPIRED BUT THE EXTENDED WARRANTY IS IN PLACE BUT WON'T PAY FOR REPAIRS UNLESS SPECIFIC COMPONENTS IDENTIFIED. *JB
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE FRONT TIRES HAVE TREAD SEPARATION AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED SIZE#LT24575R16 PLEASE PROVIDE. *TS
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.